I was mid ride when my second hand bike suddenly stripped a pedal. We stopped into river city on a Sunday, and I was able to buy the parts and tools I needed on the spot and get my ride fixed, and back on the road. Very pleased with this old and reliable bike shop in East Portland. Huge thanks and we will be back.

I've gone to a lot of bike stores and River City Bike Outlet is definitely my favorite. The people that work there are really helpful, really nice, will explain things to you, tell you about great trails, give you honest reviews on their merchandise and other bike gear. And also they are really reasonably priced.

So glad I found this shop! I made a webstore purchase and asked them to rush my order as i needed the part for an upcoming race. Not only did they have the part that I could not find anywhere else, they went the extra mile to get the part packed and shipped in time for my race. Thanks guys, I will be back!

Thank you so much Walker, for an amazing experience! I'm someone who absolutely loves to rides bikes but knows hardly anything about them technically. Walker was an amazing no pressure guide into the wide world of bikes! I'm so happy with my new bike yesssss!!! Good job everyone …

The clerk was friendly and gave a good deal, but I paid an "expert" to mount my tire with new tube onto my trike, only to have him do so incorrectly and scratch the paint on my $300 trike. How does an expert not know how to properly put the wheel retaining washer on with the tire?

Prices good but customer service can be better, I came to asked for security for my e bike looking for advice on the types of locks available and what kind should I use for a 20 inch tire the service attendant said you’re standing in front of them lol not helpful at all. …

Awesome service! I bought my bike here a few months ago. Any time I have needed minor service they have gotten it done that day, no questions asked. The bikes are all marked down bellow MSRP. If you don't shop and wait for a bike shop to have a sale, go to River City Outlet.

I finally got a helmet that fits perfectly with the design I like. David was knowledgable and extremely patient to walk me through a host of options. It's such a fortune to have a local store like this. I think I know where to go for my future biking gears / services.

Great shopping experience. Dave worked with me over multiple weeks to help find a suitable bike. He patiently listens to your needs and expertly suggests the right bike for you. Honest and friendly salesmanship - no need to worry about getting ripped off.

I bought my first bike this summer to help pass the time during the pandemic. I can't say enough about their customer service and willingness to help. I'm not sure if someone tampered with my bike the night before but I called River City

Unbelievably awesome customer experience. In the search for a mountain bike, I spent nearly all day with associate Lisa at their main store on MLK, looking at, talking about, and trying out mountain bikes. I went to the Belmont location to

Only my second experience at River City. Their professionalism and turnaround time was awesome. Given the current COVID concern, I was amazed they were able to install a new set of hydraulic brakes in just a couple of days. Tech was super

Stu was amazing and helped me to find the perfect bike! I am not a super great bike person and he understood what I was looking for and did not try to "sell" me something I did not need. He took the time to explain things to me and he was

I have visited this location twice both times for bike fitting appointments, Jacob the bike fitter is polite and extremely knowledgeable is this area of bikes, he explains everything and makes adjustments where they are needed to ensure a

Wonderful staff here. I've been very happy with my bike purchase from here throughout the past year. On top of that, my chain broke off today, so I came in. They assisted me in realizing that parts from my bike had been stolen rather than

Hard to find a better local bike shop than River City. They spent over an hour discussing a good bike for me, easy ordering process, then spent another ~90 minutes with me sizing the bike to my body. The 30 day tune up went seamlessly and

I just bought a bike from River City. Not my 1st bike but my 1st bike from River City. The entire process of working with them was excellent. I shopped around at several shops and River City seemed to be that much better than the rest. I

This Belmont location is just around the corner from their main store. I came here for the great selection of steel gravel/road bikes (Surly, and others). The staff was super helpful and worked with me to explore options and make a final

The staff at River City Bicycles is amazing! My bike was stuck near their outlet store after a negligent cyclist locked my brake cable to a rack with their bike, leaving me stranded. I asked for help at River City, and without waiting a

Bad experience, I walked in looking for a new trail bike when there were only a couple of other people shopping, and several staff guys were hanging around the front desk doing nothing. No greeting, no offer of assistance, nothing, not

I went in three times in three days and the level of service was consistently great each time. The saleswoman who sold me the bike, the tech guy who helped me pick out fenders and a rack, and the blonde guy (Stu?) who was there when I

Amazing crew here. I bought my bike here a year ago and have been so pleased. To top it off, I came in today because my chain broke off. They helped me to relize my chain hadn't just broke, parts had been stolen off my bike. They were

Super friendly bike shop! I came in with a broken fender and they fixed it immediately for me. Also their deals are really fairly priced. I would definitely recommend this place. Thanks for the help guy with the broken wrist.

Picked up a fantastic Salsa Bike and every moment I was there, the staff were friendly and helpful! Most equipment they sell they install if purchased, and I had my new bike tricked out and ready to ride. Thanks Stew!!

I found a bike that was a couple years old here Nd got it for about half of the current model - major difference? Less fancy paint. Great service from crew, particularly Jeff who just helped me gratis when I

Hayes and the team at RCB we’re super helpful throughout my shopping experience. They went above and beyond to make sure I had the right setup, and took extra care of me when it was ready to ride!

Always impressed with RCB! Great service! Great mechanics and sales. Always a good time when you go in to visit or shop! Thanks For always getting my mechanic work done on time and correct!

Hannah and Stuart were both great. They didn't push anything on me that was outside my budget and made it as easy as possible to try out all options and had helpful advice for comparison.

Got me a skewer, put on another rim to fit my bike, spruced up my brakes and Shimano gears. Great job and awesome customer service!

Just bought a new specialized E bike here today. I have been to RCB a few times so far and they are generally very helpful, and

Had a great experience buying a bike. All my questions were answered and within a few hours my bike was built and ready to go.

Nice people working here...patient and knowledgeable too! Super quick turn around when I added accessories. GREAT prices.

Great knowledgeable staff that are more than willing to help and answer any questions. Great bikes at decent prices.

My favorite bike store in SE Portland. Definitely check out their deals before going to the main store on MLK.

Super helpful staff, great prices on mountain bikes, always easy going to them with any bike questions

Great experience. Bought a hard tail mtb and the customer service was excellent! Thank you River City

Always super helpful at the Belmont location. They fixed me up and got me on my way, free of charge.

Great selection, nice people and heplful. Everything you could expect from a good bike store/shop.

This is a good spot for bikes, bike accessories, expert advice, and bike maintenance service.

The ghost bikes are a stark reminder of the toll of fellow riders killed by careless drivers.