892 Flatbush Ave is the worst. No air conditioning over a month in this hot heat we’ve been having. It seems to me that this store really does not care about its customers or their employees. Close the store until the air conditioning unit is fixed. Bad enough it’s only 1 or 2 cashiers at a time and the line is way long. Disgraceful!!!!

This pharmacy service is just horrible and stressful. Line is always long, they never answer the phone, rude and incompetent because medication is never ready. This pharmacy brings on stress and stress brings on sickness so I'll leave before having to take additional medication. Please be aware!!

Pharmacy never answers the phone, and if they pick up by mistake, they hang up on you. You would call for an entire none stop, the pharmacy NEVER PICKS. I went there on July 20,2023 to hand over my prescription, only to be told they don't accept walk ins..what does that mean, is it a new policy?

This location used to be 24hrs, Def miss that for late night emergencies. The service is usually good however I think they need more cashiers because at times it does get busy and the line can be pretty long. Overall I recommend this location, it's in the heart of Flatbush and very convenient.

The worst!!!! They don’t even answer the dam phones. Got there and the pharmacist doing intake and distributing medication.. If they would answer the phones then I wouldn’t need to come pick up meds n still have to wait another 20 mins. I only go there cuz I have no choice

No customer service, the line is always long and they don’t even acknowledge you when you at the window. They take so long to fill a simple prescription I hate coming to this branch. The staff at the pharmacy are very rude and has No customer service skills.

The store selection is okay it's so but there's a lot of homeless people and shoplifters and the security does nothing about it The pharmacy is a very long wait time and they give you false information of your prescriptions and when it's going to be ready

Great store! Open 24 hours ( but, not the pharmacy dept.). Very kind, helpful, and courteous staff! My wife had an emergency toothe ache at 11:00 PM, and I was out of there, with great assistance, in five minutes with quadruple strength Oragel.

I don’t expect anything spectacular from a pharmacy, just that I can buy basic pharmacy stuff and that they fill my prescription efficiently and accurately. This place is HORRIBLE on both fronts. They literally do not ever answer the phone.

No matter what time of Day it is, every time I go to this rite aid, there is always a line… they need more employees or make sure the checkout machines are always working…also ! Almost everything you need is locked up in a case. If you need

Pharmacy line was so long and so slow. After waiting 30 minutes in line I was told I need to wait in the drop off line since they didn't have my insurance info. Then when they finally got my info they said I have to wait another 20 minutes

Low review is specifically for the pharmacy. The merchandise and supply here are usually great, but the pharmacy is a challenge. It usually takes several days of calling to refill a prescription because no one answers the phone. Currently,

Extremely uncomfortable shopping experience. Went in quickly to get a couple essential items & the security guard just stood there staring at me the whole time as if I was going to steal something. The deodorant aisle has an alarm or sound

Literally everything you’d go to a rite aid for (toiletries and cheap makeup, mainly) is locked up behind anti-theft measures. I understand that they don’t want people to steal, but given how poorly staffed this store is, this policy leads

As stores go... this place was great to me. Absolutely NO line to wait for checkout just before 8PM on a Monday night. Spacious aisles, nice variety of things for a household like cleaning supplies, a few grocery items, toiletries and tons

The store is okay if you just need something off the rack. Try to pay via self-check out (if it’s working) since it’s faster. More frequently than not there is a line to check out and it takes a while. It’s also tough to get any item that

It's not crowded because I usually go there after 8 pm. I didn't go to the pharmacy. The household section didn't have a lot of items. The toilet paper and paper towels were expensive.They have a fair amount of food and drinks at moderate

I used to enjoy going to Rite Aid to get all my essentials, I would pass all other pharmacies and go straight to my favorite. In addition as time passed by I observed that the atmosphere in the store was becoming gloomy the staff was less

No matter how prepared you try to be before you get to this pharmacy it is impossible! 4/22 I went in @ 12:25 quick to check on my daughters prescription. The clerk said it's not there. 12:29 called the clinic they re send it. 1:00 pm I'm

I was shopping for Vitamins in this store, While my back as turned LOOKING for vitamins, I heard something fell, when I turned around, my charger was on the floor. My purse was gone and someone seem to run away. I ran to the front of the

Out of any Rite aid this has to be the worst! If your in the mood to be frustrated then look no further this is it! Specifically the pharmacy- they NEVER answer the phones and when you finally show up then you see why. Today the line was

This is worst pharmacy ever. I work for medical office. We call them frequently because one of our patient uses this pharmacy. It is totally impossible to reach them, I spent one hour over the phone until they picked up the phone. Second

I will return to this store when hell freezes over. I understand retail workers are not highly paid, that they are tired, that stores are short staffed. However, IMO none of that excuses or explains why THREE different employees gave me

The service here for the pharmacy department is very slow wait time is always 30 mins + to pick up your prescription's and sometimes they never have your prescription drug it have to be ordered for next day, that can be inconvenient at

This rite aid is clean and relatively well stocked but my goodness it is the SLOWEST pharmacy I’ve ever been to in my life. Never stood in line so long, lines are often way back the store and people are standing for a very long time.

What a joke. I placed an order for order pickup mid afternoon Aug 16th and it wasn't "ready" til two(2!) days later. I was in no rush so whatever, only placed it because it's normally not on the shelf and didn't want to go there for

Yesterday, I had a horrible experience at this Rite Aid. First, I paid for my prescriptions online on Thursday April 13, 2023 where online it gave two options for pick up or delivery; I selected delivery with UPS where the estimated

Went to pick up my prescription from my doctor. They had no record of it. Doctor confirmed that they sent it a second time, yet when I went again, they had no record of it. Doctor sent it again and said they confirmed they have my

It will take a minimum of 45 minutes to pick up a prescription. There is no sense of urgency, they move like sloths, it’s such a terrible experience, fights break out because everyone gets frustrated due to the unbearable wait.

Sincerest thanks to the pharmacist and the other woman at the register who helped me get my brother's insulin refill this morning. After a week's long battle and 2 ER trips due to DKA, my brother thanks you both as well ❤️

Pharmacists fail to observe the law. They are refusing to accept a regular faxed prescription from my veterinarian despite the fact that veterinarians are exempt from having to do electronically faxed scripts.

I have a prescription to pick up who ever is in the pharmacy is hanging up on me which seems to be a running trend here go to a different location this one is terrible definitely contacting corporate

This is the worst pharmacy in the neighborhood. Prescriptions take at least 24 hours to fill. They give you notice to pick up and it's just... not ready yet. I'm switching over to the CVS in Target.

Absolutely disturbing to go to . One lady Cashier was very racist towards me . I won’t be returning at all. This place needs to shutdown and renovate wnd hire new workers.

What is the point of making an appointment for a vaccine if I still need to wait an hour to get it? It's not the employees' fault they're understaffed and enderpaid!!

I totally no good and no recommend to any body to any thing this pharmacy because every times I went there have to wait I lisst 30to 45 minutes to pick up the meds

Awful service!! Please avoid this pharmacy low class and ghetto no ac assistant manager Teresa found the long line at the pharmacy funny refused to assist

Velma of Rite Aid staff made a quick and painless visit and helped me Find all the items I needed. She knew where everything was. Thanks Velma.

THIS IS A LONG ONE: so bare with me. I have a general rule to not give negative feedback unless absolutely necessary.

The customer representative have to go. She so rude. It's like she come out a jungle