Rack Room Shoes

231 reviews

2655 Richmond Ave #1340, Staten Island, NY 10314

www.rackroomshoes.com

+17184770417

About

Rack Room Shoes is a Shoe store located at 2655 Richmond Ave #1340, Staten Island, NY 10314. It has received 231 reviews with an average rating of 4.2 stars.

Photos

Hours

Monday11AM-7PM
Tuesday11AM-8PM
Wednesday11AM-8PM
Thursday11AM-6PM
Friday11AM-7PM
Saturday11AM-7PM
Sunday11AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Rack Room Shoes: 2655 Richmond Ave #1340, Staten Island, NY 10314

  • Rack Room Shoes has 4.2 stars from 231 reviews

  • Shoe store

  • "Read the fine print before you purchase"

    "I ordered online for the first time & some of the reviews were i read were pretty bad so i was nervous"

    "Not a big selection but I found what I wanted"

    "Staff was extremely helpful and nice, they didnt have the shoe we were looking for in size in stock but offered to order and ship free"

    "This is my second visit & it was a success! Finally found Skechers for work which is so comfortable & don’t like Skechers"

Reviews

  • Brandon Lucas

Read the fine print before you purchase. YOU WILL HAVE TO PAY FOR RETUFN SHIPPING! One of the 2 pair of shoes I bought fit and im happy about that, the other did not. The pair I was returning was 22 dollars. The return shipping prices was 12. I should have just kept them for that price. I wont be buying from rackroom online again.

  • Duaa Bismil

I ordered online for the first time & some of the reviews were i read were pretty bad so i was nervous. I ordered 2 shoes on Monday night, and received them Wednesday morning ! With standard shipping, and while the whole pandemic is going on. The shoes are great, and they also have really good coupon codes. Definitely recommend!!

  • Monique “Moe”

Not a big selection but I found what I wanted. The staff was attentive & helpful. Funny I went in for black sneakers but I bought 2 pair of boots timberland & Dr Martin but 1 get 2nd 1/2 price. Good deal I forget the exact price but it was under $175, not bad, especially for those brands.

  • Sleeter

Staff was extremely helpful and nice, they didnt have the shoe we were looking for in size in stock but offered to order and ship free. Also honored buy one get one 1/2 off from previous individual purchase. Yes it takes time to dig throug

  • Ratna Payel80

This is my second visit & it was a success! Finally found Skechers for work which is so comfortable & don’t like Skechers. That’s what I actually needed to be able to wear them at work . They were having a buy one get second pair half off

  • Michael Hernandez

I bought work boots yesterday, the manager is very friendly and helpful in finding what I needed. However the rest of the staff didn't say "hi" or "welcome" or "may I help you" or at least in the most courteous manner "I'll be with you in

  • Jeffrey Diamond

Another find it yourself shoe store inside a big mall. No better the all the rest. They have some name brands and have many sizes of each model. The few shoes I tried on I was able to find my size and took my time walking around the store

  • Ashlee Vega

Worst shoe store i’ve ever been too. I went there today becuase of the bogo sale they where having. I found a box with one size 6 sneaker in the box and i couldn’t find the other shoe. so the manager tells me she will get the other shoe

  • Jeanelle Adams

They have a decent selection of shoes, boots, and sneakers. They usually have a sale. But the shoe quality isn't great. I recently ordered 2 pair of boots from them online and they were horrible, cheaply made and have visible flaws. I

  • Nwad Stecks

Decent selection of kids shoes. You do have to do some searching and digging to find what your looking for but the staff was able to assist and find the size/style no problem. The staff was friendly and very helpful.

  • Jonathan Nightfire

Very expensive for sneakers because I looked and they didn't have them on sale. Don't waste your time going their to buy stuff. Go to any malls in New Jersey and they will have better deals for reduce price.

  • CorreyHope Kustin

Great selection of shoes. Lots of sales and clearance. The staff is okay and will help but not much for them to do in a store that has it all there. Take your shoes and go to the register. Done!

  • Nereida

The store is a gem. They carry any popular brands at decent prices. They have BOGO sales quite often. The store is neat and clean and the sales reps are always courteous when they help.

  • Stephanie Gonzalez

The customer service is horrible. I never received my boots and they refused to refund me my money or even replace my boots. I will not recommended anyone to order from this website.

  • J G

Helpful staff. Only downside (and not just them) is that sometimes the size selection is limited but they do offer to order online and keep the BOGO discount

  • rob cazz

Complicated "coupon" policies. Horrible communication. I'm stuck with 200 dollar boots that squeak with no response to my concerns

  • Ursula Melendi

Nice selection of various types of shoes, sneakers and sandals. I check in intermittently to see what has come in.

  • Jennifer Gassera Romano

Found a good pair or Adidas for our 6 yr old and nike for our 14 yr year old.. with buy 1 get 1 50% off

  • Morton's Law Podcast

Great deals and very helpful staff. Lone negative is not having the sneakers available on the website.

  • roxann R

Good shoe store a little of everything for any style.. nice sales girl Emma helped alot. Good prices.

  • Frank Guillen (Frankguillen)

Amazing place to buy tour Next shows, excellent prices, clean, organized and good staff service.

  • Jasmin C (Jazzimon)

Lots of options for different shoes. Men and women's options. From sneakers to boots to dressy.

  • Sunzy Crowz

Not a bad spot but if u ha e a big foot hard to find size 12 other then that nice stuff

  • S C

Great customer service. Always asking if you need help and are actually willing

  • Donny Teachout

Pretty decent selection carried wide sneakers which me and Mt sun both use

  • Juancarlos Castro

it was nice prices but looks like the ladies didn't want to make a sale

  • Iris Pagan

Needed close toe shoes. Only had sandals and sneakers

  • Nikki C

2 pairs of sneakers for $99. A great deal

  • Uzma Ranjha

Good shoes at reasonable prices.

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