Had a couple of meetings with Saif and he helped me set up both a savings account as well as a chequing account. He discussed the process with me and went through the different accounts. I was very happy with his service and would recommend the overall experience as well as him as an advisor.

This branch has new people at the teller kiosk every time. Despite varying titles no one actually knows how to do what is in their job description. The branch manager is unprofessional and unhelpful. Simple banking transactions are made complicated and done incorrectly each and every time.

What is the point of having separated ATMs if they are locked up after business hours. Also directions to full service bank machines are incorrect. They are not full service bank machines. I walked more than 10 km looking for a machine that Dispenses $5 bills to no avail.

After today, I will never return. They put an unnecessary very long hold on my cheque and wouldn't help me with the situation. I politely asked if there was ANYTHING they could do for me, as I had very little money and the rest was on hold.

They made me wait 50 minutes at the counter then at the advisor's office on a Saturday for a very simple transaction. Then told me that they are closing the branch at 4 and they can't complete so I should go another day. My experience with

It was very good. He helped me give me good service and I always see him helping the customers always even though he’s busy he always take his time to help customers.victor Dias and banking Advisor I am surprised there’s no other managers

The location is temporarily shut down, but they do not advise of that on their google listing. It would be a polite courtesy to your clients to update your business hours to list that you are closed. It has been closed since Dec 22nd 2021.

This RBC truly does suck I had a problem with an unauthorized purchase and they didn't help me. And the money was taken out of my RBC checkings account. So I don't know why they didn't help me but all I know is that this branch sucks ass.

This branch locks their atm up outside of business hours. Why keep my money here if I can’t even access it?! Closing up outside of business hours is very exclusionary for those in the working class. I’ll be taking my business elsewhere!

never in my life did I have to face discrimination and racism !! The staff in this location is extremely racist towards darker skin tone individuals . Especially the branch manager !! Terrible experience ! I have witness today . Very

The customer service manager Brian should not talk down to customers who wait in line to see a teller. They have their reasons and clearly don't want to tell you in front of everyone in line. He clearly hates his job and his attitude

When you're a bank, your priority is to be... a bank, right? Stop locking your doors to the ATM. It is a basic service. I'm legitimately concerned that RBC only allocated enough of a budget to hire toddlers to run this location.

Highly recommend Saif Manjiyani as an advisor. He was very helpful, patient and kind to our family. Answered all our questions and explained everything very well. We really appreciate the positive experience!

Worst customer service. My debit card was not working and I was told by front reception to call the number on the back of my card. She didn't want to assist me. I will never go back to that branch.

These are clay clay people working. Wanna change anything regarding Loan? Call this number, we can’t help. Wanna change anything related to Credit Card? Call this number, we can’t help.

Bad customer service take ages to change PIN. 4 days for a bank draft transfer. Don't know why they take this long. New people hired make u feel like u r going to rob the bank.

Enjoyed my experience with Saif Manjiyani. Very courteous, helpful and answered all my questions/concerns. Definitely recommend him if you are stopping by this RBC branch :)))

Have never had a positive experience when dealing with any of the tellers. If I need to see a teller I will go out of my way to use a different branch now. It’s ridiculous.

Aarti Kalia was very kind and very helpful , she was quick and did everything with a smile , I couldn’t have asked for better experience, thank you for all your support

It's hit and miss with rbc I know sometime calls are amazing if you get the right person same with the branch I like it for a student as it's not bad at all

My husband just came back from this branch. As always the service was quick and professional. This is our branch of choice. Thank you manager and young lady.

Bad service. Unprofessional service. It must be because it’s in an area where there are lots poor people. I travel a bit further to use other branch now.

Excellent and professional services given by Victor Dias. Always helpful and did a great job. Thank you Victor. I highly recommend this RBC branch.

UnProfessional, I was in hurry.my Lawer is waiting for me.I spend 15 minutes, they told me the manager not allow. So I have went to another branch.

Never had a problem with this branch I've always been able to come during banking hours and had whatever I needed done. No complaints with RBC

The absolute worst customer service ever. No call back, advisors conveniently not on site that day. Wishing I was with a different bank

Slowest bank Ive ever seen one teller who talks and talks not regarding the line of people in the heat wearing masks very incompetent

Whenever you wanna do something about your account they just tell you they cant without even trying it. Never choose RBC. Never ever.

Terrible service, RBC treats you like dirt if you are an ordinary person without a ton of money. No wonder people hate big banks

Doors not open after hours. Can’t even deposit cash. Really unsure why I’m paying monthly fees for services I can’t access.

Great service. They are really helpful and friendly staff. I had great experience . Thanks for your service …

Only 2 people at the teller counter even though there are 4 teller seats. I have to wait 30min for my turn.

tried deposit at closing time, staffs are very kind & quick service!! I like come to this branch …

My local RBC, the service is very slow. Luckily during this time I have all the time in the world.

Unprofessional staff. Very dismissive and condescending. Go to a different branch

Very good service from Edward, he is very good, polite and gave bery good service

This branch started closing access to their ATMs after they close at 5pm FYI

They are a bank and refused me service to exchange USD to Canadian.

Great bank. Professional, kind and helpful staff. Thanks a lot!

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