Very helpful and professional staff. A perfect agency for French speakers looking to settle in Orléans. I would like to thank Mr. NAJI KASSAB, our advisor who welcomed us very warmly and gave us an hour and a half of his time to explain all the Bank's products to us in detail.

By far the worst bank location. If you enjoy waiting 30 minutes in line to see a teller, then go here! The people working here are incompetent and don’t know what they are doing or how to run a bank. Get some training or fire the weak links and get some good people.. Sad

They have improved their customer service by hiring new tellers at this RBC location! So much nicer and friendlier! I just received excellent and professional service from Taz at RBC at Place D'Orleans. They need more service like this at RBC.

This terrible bank branch deserves zero stars. My mortgage renewal is not correctly finalized with the lump sum payment I wished and dragging on for weeks. There are no signs of getting it corrected from this branch. Emails and phone calls

I just had the most amazing experience with the teller named Melissa. I went in for a simple withdrawal but through her bringing something else up in the conversation she quickly tried to help me with an issue I’ve been having for over a

I would like to express my sincere appreciation to Melissa and Cameron at this branch for their outstanding assistance with my new home purchase, which including apply line of credit and mortgage pre-approval. Their professionalism,

Currently in a 10 person lineup waiting to take out some loonies. I can’t go to the ATM for that and the two attendants have been with the same customers for 30 minutes… many customers have given up and walked out since I arrived.

Along with poor customer service, RBC invests heavily in unethical practices, including indigenous rights violations and fossil fuels. An investment in RBC is an investment against people and planet :(

I came in a little anxious and worried my problem wasn’t going to be solved but Xinyang and the management did everything they could. I’m so happy and very grateful they were able to help me!

When you have over 150k in your bank account and they won't give you 6500$ because there's a limit but the bank is about to close this store might be the reason i quit usin rbc altogether

I had a great experience with Cameron, who went above and beyond to help out and fix the impossible. He took time of his lunch to resolve the issue. Very kind of him.

Rude, attitude, pushy sales people, no integrity, no passion for what they are doing, no willingness to serve their clients, SORRY FOR MAKING YOU DO YOUR JOB

Low quality service. Waited 20 minutes or more.. nobody cares.. line getting longer and longer.. nobody cares.. ended up leaving before being served.. sad.

Slow service and not knowledgeable. They claimed something couldn't be done as usual, so I tried another RBC branch and it was quickly processed.

should be open at 9 or at least if you see a customer waiting while the whole staff is having a meetingparty u should serve the customer...

I didnt know why this branch rating is so low. Today i saw how employees are careless and without their manager they cant function. Booooo

My bank account got compromised and was frozen for 100 days. They never kept me updated nothing. Looking for a bank don't pick RBC …

I have been trying to call this branch in Orleans but it us IMPOSSIBLE to get through to a real person!!!

Absolutely LOVE this RBC. The staff is super helpful, high spirited and very pleasant to be around.

Amazing staff, friendly service, and knowledgeable advisers. Highly recommended.

Spend too much time chatting and in the meantime you're stuck waiting.

This branch service is the worst I have encountered

The parking is much better than the old location.

New building, friendly staff to meet your needs.

Very slow service !

Difficult to park