Simple 30 second request of a pharmacist on site. No other customer around, and serving attendant refused to help (was she a pharmacist, I'll never know, there's no way to identify who anyone is and just because she was standing behind the counter of the pharmacy area was no guarantee). I simply needed a formal I.D document signed by a legally suitable person, and this pharmacist (?) told me "Only between 7-8 o'clock". It literally would have taken 30 seconds. Straight out unprofessional, refusing to perform a SIMPLE TASK that she was LEGALLY APPROVED to carry out. NEVER had any pharmacist ever say to me, that I have to wait till 7-8 (p.m?) before she'd do her legally approved role. No prizes for guessing I WILL NEVER return to this pharmacy.

Very bad services and misleading price to consumer but they do not honoured the price that mistaken list out by the store. All they do was tried to get away with their mistake and giving excuses for not honoured the price. Especially the Indian pharmacist who was incharge at the time. She has no customer services, not solving the problems but trying to get out of their mistake. All her excuse is the price change but they have not update on the shelf. Updating product price on the shelf is her staffs jobs not consumers and she is incharge of the store she should have done a better jobs and better skills on customers complaint and problems solving. If I was allowed to but zero star I would have put this store at a no star.

Absolutely pathetic service this week from the pharmacist. Ladies out the front have always been lovely to me but when I visited recently to pick up a parcel, I was told to go to the back which I did. Spoke to a male pharmacist who appeared south Asian. He told me that he would send someone to grab my parcel for me. I waited maybe 20 minutes and saw staff walking around and didn’t seem busy. Gave up and went to the front counter where a lady had to go and grab my parcel for me. If you’re not going to send someone to grab my parcel for me, don’t tell me you did. I could’ve waited much longer had I not raised a complaint.

The young lady which is the “manager” was very rude and unhelpful. I asked her to help me with the skincare and she said it’s from there you can grab it, btw i needed help but she didn’t. Also she refused to help return a package cuz it didn’t have label and the post office was closed so where would i print it. Other staff does it but she didn’t.

Customer service it's quite poor in my opinion, not a very friendly store, staff are pretty rude poor vibe soon as I walked in the door several staff just eyeballed me. not even a hello or can I help you with anything, as someone that works in customer service my experience today I wouldn't really shop there.

It is best to start off this review with stating my absolute fear of needles. Pharmacist lady (sorry forgot her name) was responsible for my vaccine shot and she was the best pharmacist I've ever had. Felt nothing. Really understanding, I cannot thank her enough!

Such rude service by the pharmacists. Been there 3 times and refused to certify my documents each time! Even requested that I really need it done before next year but they said no go to the police station we don’t have time. Will never go there again …

So rude the staff, hang up the phone without any reason . And try to speak with someone in charge, the person not in patience. Felt bad for the people that have to cope with the attitude. Keep saying no abuse the staff, how about getting abuse by them.

Highly recommend the Cairnlea Priceline pharmacy ! They go the extra mile to ensure all my medications are available when I need them. They are very friendly and extremely knowledgeable. Thank you to all the team.

Very unhelpful pharmacist on duty when I visited this store I will not be coming back even though I live 2 mins away from this shopping centre I will take my business elsewhere Would not recommend

The female pharmacist was very kind and understanding on the phone when I needed some minor medical advice as my GP wasn’t open yet.

It’s 9:05 am the workers are waiting outside the store and it is not open. Pretty unprofessional for the Manger to be late.

Not a small shop but quite limited on variety and availability of the products. Services were ok. Have room to improve.

Great range of products staff are very helpful very knowledgeable prices were reasonable store was extremely clean.

Very friendly and helpful staff, there is a bit of wait depending on amount of customers just like anywhere else ❤

Small pharmacy with all the essentials ! Love the staff, they are all very friendly.

Really friendly staff and always get the help and advice I need or ask for here! :)

Best service nicest people happy smiling faces its a pleasure going there.

The rudest priceline’s pharmacist I’ve ever seen. Unhelpful and arrogant

good pharmacy the staff are good the pharmacy is clean highly prompted.

excellent service, helpful pharmacist, helped me with the medication.

Helpful and friendly pharmacists, and a good range of products.

Pathetic pharmacist!! I would stay away from this pharmacy

Friendly staff and experienced pharmacist...veryhelpful

friendly staff, efficient service, great advice

Very rude and got the prices wrong no apology.

Nice service. Helpful pharmacist and staff.

Carlie the manager was so nice and helpful.

Helpful staff. Good service …

Quick service