Premier Inn London Harrow hotel

1131 reviews

134A Kenton Rd, London HA3 8AL, United Kingdom

www.premierinn.com

+443333211266

About

Premier Inn London Harrow hotel is a Hotel located at 134A Kenton Rd, London HA3 8AL, United Kingdom. It has received 1131 reviews with an average rating of 3.8 stars.

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F.A.Q

Frequently Asked Questions

  • The address of Premier Inn London Harrow hotel: 134A Kenton Rd, London HA3 8AL, United Kingdom

  • Premier Inn London Harrow hotel has 3.8 stars from 1131 reviews

  • Hotel

  • "Our main reasons for choosing this hotel was due to its location and how close it is to London"

    "This is a great location for a tube in to London especially a great go to for a 10 minute train to Wembley stadium"

    "I had to wait 10 minutes to be booked in because the self-booking machine wasn't working"

    "Possibly the worst Premier Inn I've stayed at in 20 years"

    "1st night my van got broken into from your car park and tools stolen, and I had to pay for this privilege!!! must be a common occurrence as staff weren’t shocked at all nor bothered"

Reviews

  • Daniel Harden

Our main reasons for choosing this hotel was due to its location and how close it is to London. There is a train station around the corner with direct links to London through the overground and underground links. The station is within zone 4, so we got an open day ticket for zones 1-4 meaning we could hop on and off What may out people off is due to how close the hotel is the the train line, they are very loud. However we found this didn't really impact us once we had closed the window when going to bed and that was with our kids in same room too. We had booked 2 family suits. Our room was crammed with 3 beds and it didn't leave a lot of room, but this wasn't really an issue as we didn't spend a lot of time in the room. Maybe something to bear in mind. The hotel has on site parking, which costs £5 for 24hrs and is only accessible via a barrier, so is secure. There is free parking on the street if you fancy your chances on there if you're not wanting to pay. The premier Inn has a beefeater attached to it which we found to have really friendly staff. If you opt for the breakfast it is recommended you book a time. We didn't do this on the Sunday morning and found that the kitchen was constantly trying to keep up with the demand. Overall, would thoroughly recommend this hotel if planning on doing some sight seeing in London and would come back to this hotel in the future

  • Katie Crowson

This is a great location for a tube in to London especially a great go to for a 10 minute train to Wembley stadium. This certainly isn't a posh hotel and isn't one that the Premier inn brand have updated, it seems to have been forgotten. Where the advertising is all white and purple with big fluffy pillows,..... This one is brown on brown and a tad dated with flat pillows. The rooms are adequate but small. The bathroom was tiny with an extractor fan that made Heathrow seem quiet. This also has two buildings that back onto the Trainline.... We had room 123 which was noisy, trains run through the night, every ten minutes, so if you're a light sleeper, choose your room wisely! Breakfast was at the Beefeater next door (as most Premier Inns are) a standard all you can eat buffet, mass produced English breakfast and a few pastries etc. All good and as expected. The stairs into the block are high so if you have mobility issues, make sure you make the staff aware. There is a lift to the rooms, but still need to navigate the frontage first. Corridors and stairs again are narrow and dated. Overall, a good location, clean beds and a place to crash.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 4
Location: 5

  • Jen McFarlane

I had to wait 10 minutes to be booked in because the self-booking machine wasn't working. The receptionist named Abdul was the only staff working, booked me into a room which smelt of damp. When I complained about it, he moved me to another room which was the only room available that was not on the same side as the train track. This room had an extractor fan in the bathroom which wasn't working properly and making an awful noise, also two lamps were not working. I complained again Abdul came back with two bulbs but then he found out the circuits was not working. BBC One did not have volume working, he said it was down to BBC One but it wasn't it was the TV. The room was cold and Abdul turned on the heating but later I had to turn it off because it was not used for a long time and the whole room smelled damp. The room walls were so thin you could hear the man next door snoring and the upstairs people walking on creaky flooring boards. Abdul did try his best to try a remedy my issue with the room but as there is no Service during the day, he couldn't do anything to help with the noise in the bathroom or the lamps.
Trip type
Business
Rooms: 1
Service: 4
Location: 3

  • David Cage

Possibly the worst Premier Inn I've stayed at in 20 years. On a positive note I slept well as the bed is the standard comfy bed. Biggest issue was that try as I might I couldn't get any hot water. I turned the heating up but it stayed freezing cold for my whole stay. The TV seemed to have a ghosting issue so I gave up on that. A couple of the sockets seemed broken - I couldn't push the plug into one. The shower curtain was hanging off, the shower head was manky. There was litter left on the sofa from a previous guest. The toilet was so ridiculously close to the sink that you almost smack your face every time you sit on it. I checked in late and by the time I realised most of these issues (after dinner) it was very late, otherwise I'd have asked to move room. I did ask for an iron and ironing board.. was given an iron that didn't work, and they had no ironing board. On checkout I was not asked if I'd had a good stay, and I was in a hurry to leave. Service in the Beefeater next door was appalling.
Rooms: 1
Service: 2
Location: 3

  • Mark Greaves

1st night my van got broken into from your car park and tools stolen, and I had to pay for this privilege!!! must be a common occurrence as staff weren’t shocked at all nor bothered. Awful squealing noise awoke me in my room at 3am, staff moved me to a different room which had zero natural light and again another annoying constant whirling noise of the bathroom fan even when off, not value for money at all. No lift and an maze like structure with an abundance of stairs to navigate to my room, ridiculous. This hotel needs knocking down and re building, out dated and vile!!! Would never stay here again even if you paid me. Disgusting!! I stayed for 4 nights in total and my room wasn’t cleaned once nor the towels replaced!! Only found out at check out that you have to let them know if you want your room cleaning!!! Rooms outdated and noisy, you can hear the neighbours and people up and down the corridors!! See video of the noise that woke me in the first room and the noise of the fan in the second room. Awful.

  • Gio Joy

Everything was perfect. I booked two family rooms and was very pleased. Good sized rooms and bathrooms, clean sheets and towels, quick check in. Really good value for money from room rates up to lovely breakfast. Across the hotel there is a train station with trains running to central London and a Saynsbury supermarket. Definitely will use again.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Good sized and clean.
Nearby activities
Short journey to Wembley stadium, Wembley outlet Harrow shopping center and Saynsbury's supermarket.
Safety
Quiet area in suburbs of London.
Walkability
Short walk from.buss or train station.
Food & drinks
Very nice breakfast, kids eat free.
Hotel highlights
Quiet, Kid-friendly, Great value

  • Jenny Chatwin

Be aware that there is a train line running next to the hotel. You overlook the lines at the rear of the hotel. Bring ear plugs if you are easily disturbed. If you need to have a CPAP or need anything next to the bed then you will need an extension lead. There are NO plug sockets next to the bed. You can request one, but you will need to do this before you arrive (on booking). My toilet blocked, I reported it to reception and was repaired by the time I returned.
Trip type
Business
Travel group
Solo
Rooms: 3
Service: 4
Location: 4
Food & drinks
Beefeater was closed so it was difficult to find food for breakfast and dinner. I was not informed of this until I arrived.
Noteworthy details
Within walking distance to the train station, bus stop and Sainsbury's.

  • Shirlee Aldridge

Hi, I'd love to say just how welcomed I felt,from the moment we stepped through the front door, to the time we checked out Glynis made us feel so welcome, you would have thought we were walking into her own home, we felt that welcome. Nothing was too much trouble. We checked in extremely late at night, but this lady was as fresh as a daisy, and so happy to help, nothing was to much trouble. An asset to your company. The beds are really comfortable kettles work well. My only moan would be is the fan in the bathroom seem to take an age to turn its self of, ( but yhats a nit pick for the sake of trying to find some thing). Thank you so much Glynis for making our stay so welcoming.x
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

  • K M

I stay here atleast once a month to unwind and just get away from the hustle at home and work. Last time I checked in, RIMA (not sure if that was her name), the receptionist was very helpful. Ive been seeing her when I go to the hotel but was never served by her til lately. She knows how to please their guest and make them feel comfortable. Requests, if possible from their side will always be granted. She works really hard and i think she loves what she is doing. Hope she wont leave the front desk any time soon. People like her should be acknowledged as I have encountered staffs from this hotel that acts like as if they are the owners and JUST say NO to simple request.
Rooms: 5
Service: 5
Location: 5

  • Ashleigh Smith

Service was great from Muhammed who checked us in for our stay! The rooms were good however the bathroom was very small and our sink plug hole wouldn’t flip so it filled with water - meaning we couldn’t use it. There are quite loud trains however it stops around 11pm-6am so it doesn’t disturb your sleep as such. The location is across the road from a tube station so it’s great for getting into London. We have stayed here 3 times now and will continue due to convenience and price. Thanks Muhammed and the rest of the team for helping us during our stay!
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 5
Location: 4
Hotel highlights
Great value

  • ross sturch

Very noisy, strange decision having a hotel parallel to a very busy train line. The rooms don't make it any easier you would think the rooms don't have doors considering how easy it is to hear anything and everything that's happening in the corridors. The heating system is very slow to heat the room and also very noisy. On top of all this no phone signal again which isn't uncommon for a Premier Inn as the majority of their locations always seem to have bad signal (which wouldn't have anything to do with the fact they charge for WiFi would it) oh and the WiFi doesn't work here so don't waste your money.
Rooms: 3
Service: 4
Location: 1

  • Natalie Maxwell

It’s not the best premier inn I’ve stayed in really. The room smelled doggy which isn’t the best start. Then the fan system in the room runs like a fridge kicking in all the time, you can’t turn it off either. The room above had creaky floorboards so any movement from above you could hear that too. Parking is £6 overnight unless you want to risk it on the street. The restaurant is definitely due a refurbishment too. This was more expensive than other premier inns I’ve stayed at and far the worst too.
Trip type
Business
Travel group
Solo
Rooms: 2
Service: 3
Location: 4
Rooms
Noisy, smelly, low pressure water

  • Rebecca Scammell

We stayed here for a concert at Wembley Arena. It was so easy to get to and about a 10 minute drive to the arena. The staff were pleasant, friendly and always on hand when we needed them. The rooms were clean and well set out and the noise was minimal, if any. Only £5 to park for 24 hours if you validate your ticket at reception and it has a handy beefeater attached if you'd like food before you go out. Will definitely be back. The only thing I would say is that I didn't think there were enough pillows for 3 of us and they were all really soft and no very full.
Rooms: 5
Service: 5
Location: 5

  • Nathan

Surprised this has the premier inn name. Staff are young / inexperienced / don’t seem to care at all about your stay. No professionalism. Room smelt musty and also of bleach, same as corridors. Rooms are old and creaky and can hear everything from every room around you. I had someone above me moving around at 2-4am keeping me awake. No plug sockets on the same side of the room as the bed which is a huge pain. Bad experience. Should not have the premier inn name. Not like any premier inn I’ve stayed in before.
Trip type
Business
Travel group
Solo
Rooms: 1
Service: 1
Location: 1

  • paul giggins

Really great hotel, we visit London once a year and this hotel Is in such a great location. Jump straight on the bakerloo line and your in central London. Use pay as you go contactless on your phone and it will only cost a maximum of £11.70 per day. Hotel does look dated outside, but the rooms and the restaurant are great. clean fresh rooms and great car parking. Will deffo keep coming back to premier, harrow
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Fresh, clean, nice beds and good air conditioning
Hotel highlights
Great value

  • Ian Cole

Do not book this pile of garbage!! . Paid for a family room that was basically a normal room with two put up beds and no room to swing a cat as they say. Bathroom was even smaller and only has 2 towels!! . Reception thought we had booked 1 adult and 1 child for a family room. Numpteys!! Anyway premier inn won’t care about our little stay but hopefully someone else won’t make our mistake and avoid this place if you can. Crammed in a normal room and charged family room prices!!!!!!!!!!!!!
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 1

  • Reyhan Mesquita

Great hotel to book, convenient modern and refreshing rooms, bathrooms were well stocked and had all the essentials, two rooms booked here and love how easy and convenient the process of residing here on our vacation is, Excellent service provided by Mohammed at all times for all sorts of things most helpful and genuine lad. Rest of the staff here are amazing too. Had left a bouquet in my room, came in to see it in a vase with water. Would definitely recommend this Premiere Inn to everyone.
Travel group
Family
Rooms: 5
Service: 5
Location: 5

  • Kalum PG George

Greeted by Antonio who was very helpful and polite, saw him dealing with a difficult family checking in and he kept his cool! Room was clean and spacious. Bed bit firmer than I usually like but the room had very good blackout curtains, and aircon which meant a good night’s sleep. Breakfast had lots of choice and hot options were tasty. Wifi was a bit temperamental which is only thing would say needs improving. Parking is £6, would have been good if was free.
Travel group
Family
Rooms: 5
Service: 5
Location: 5

  • L L

We had a great experience at the Premier Inn! It is in a prime location, close to Sainsbury's and a "busy" street with restaurants, etc. No views and the rooms are simple but had everything we needed, including a blowdryer and shampoo/soap. The bed was comfortable and the staff at the front desk were friendly. Parking was easily accessible. Have no complaints and would definitely stay there again! :)
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 5
Location: 5

  • Adam M

Clean and comfortable room. It's a little noisy getting close to a railway line but you get used to it. Happy with the service overall. I think one suggestion would be a heated towel rail in the bathroom. Close to local amenities and in my case st marks hospital. Good value car park and being attached to a beefeater it was easy after a long travel to get a drink.
Trip type
Vacation
Travel group
Couple
Rooms: 4
Service: 4
Location: 4
Hotel highlights
Great value

  • nichola osullivan

I have absolutely no complaints about the Hotel and would stay here again. The Beefeater breakfast should not be offered as it is pretty much non existent. I paid for a buffet breakfast and all that was on offer was beans and eggs. I asked for a refund and was challenged by the Beefeater staff. The lovely premier Inn duty manager sorted it out though, and I honestly believe she deserves a promotion if she has to deal with that on a daily basis.
Rooms: 4
Service: 5
Location: 5

  • Jonathan Scriven

Good hotel with friendly staff, lots of parking spaces at £6 for 24 hrs. Kenton overground station is within a short walking distance from the hotel for trains into central London. Mohammed on reception was exceptional helpful. Beefeater is connected to the hotel, we had breakfast which was good.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms were clean and tidy, good shower.
Hotel highlights
Great value

  • lee B

Breakfast was a bit low on the standard items. People smoking weed outside all night, right outside the front doors. Located in the type of place where it's best to walk around in a stab proof jacket.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 3
Location: 3
Safety
Not very safe in this area. If you like the sound of police sirens then this is the place for you.
Hotel highlights
Great value

  • Lesley Chitoriski

Great place to stay when attending concerts/sporting events in Wembley. The hotel is a few stops away by tube or overground rail. Kenton station is a few minutes away. We returned from Wembley Park on the metropolitan line and the station was about 7-10 minutes away. Would definitely stay again. Very comfortable stay and nice breakfast!
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5

  • Lorna Gallagher

Room was rather small for 4 also felt it was damp, our room was next to a busy railway track. The food in the restaurant was delicious and the service was excellent, breakfast was also very tasty.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 3
Location: 4
Walkability
100 yard walk to train and tube station, in the centre of London in 30 mins.
Hotel highlights
Great value

  • M P

The hotel is really good. Although I am worried about the location. We returned around 11.30 on Sunday night and had two drunk men outside the hotel one of them singing really loud. My daughter got really scared. It had lots of restaurants near by which was helpful. Sainsbury’s about 4 min walk was a plus point too.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 3

  • Suzanne Street

Love this place as it's just across the road from the tube station, Bakerloo line. The rooms are comfy, clean and tidy. Pity on this visit that the Beefeater pub was really short staffed so the restaurant area was closed and we had to eat in the pub area which was busy.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

  • Alina Strilciuc

The personal at the reception was okay but clueless most of the time, the cleaning ladys did a great Job and were nice. But you have to book them the night before of you want your room to be cleaned. There is littel to no varaity at the breakfast. The Hotel is beside a train station that was disturbin especially at night. It was over all a okay experience but i find you can find better deals at this budget.

  • Henry O.

Similar room layout as with other Premier Inns. Apart from the noise from the vent (probably just my room), everything else was similar. This Inn is in a location that limits people's perception of it, though. It is close to many shops and the Kenton underground station is a 5 mins walk from the hotel.
Trip type
Business
Travel group
Family
Rooms: 4
Service: 3
Location: 2

  • Philip Newcombe

Ideal place to visit the many attractions within London. The railway Sration is a short walk of 3 minutes, which has frequent services on both the Bakerloo and overground lines. The adjacent Beefeater served good food with a buffet service breakfast.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Kid-friendly, Great value

  • Pat Pat

Lovely big modern double room with added sofa bed and usb sockets. Bed very comfortable. Bathroom very modern and clean. Reception staff all very pleasant and helpful. Annexe has a lift. Beefeater restaurant menu with great choice of steaks, burgers etc. One of the better Premier Inns.
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

  • Rashik Lad

We have stayed here a couple times. Location is perfect for us for our needs. Only issue is that that the part we had our rooms is a three storey part and there are no lifts in this building. So hauling our luggage up three floors was hard work. The second building in this complex has two floors with lifts. Everything else was perfect.
Rooms: 5
Service: 5
Location: 5

  • Jamie Downward

Stayed at a few premier inns over the years and this was by far the worst. Waited an age at check in for anyone to show up. Room had a funny smell to it and was a bit grotty. For over a 100 pound I was expecting at least a clean room and free parking. Neither turned out to be true.
Trip type
Business
Travel group
Solo
Rooms: 2
Service: 2
Location: 2

  • ILINCUTA SIMONA

Basic 3 stars hotel, located close to 2 underground stations.Entrance behind a pub,not so easy to find. Good value for the price, but not going to rush back due to location.
Trip type
Business
Travel group
Family
Rooms: 4
Service: 4
Location: 3
Walkability
5 minutes walk from Kenton underground station
Hotel highlights
Great value

  • Heather Clipston

Stayed as part of a large group on a coach. Rooms were clean but air conditioning was not working and this caused a damp smell. Breakfast was ok but found the restaurant a bit tired the carpet in front of the breakfast table was black and had solid parts to it. Train tracks were behind my room but didn’t really notice it too much. Room ok but the restaurant needs an upgrade.

  • Rita Moore

Poor Wi-Fi service. The staff were very helpful and pleasant.
Trip type
Business
Travel group
Solo
Service: 5
Location: 5
Rooms
With luggage it was challenging getting them to the third floor with no lift and quite far. The rooms themselves were standard with just television viewing. No internet services.
Hotel highlights
Quiet

  • John Fields

Staff were very professional and helpful. There were some renovations taking place near the lobby but this did not impact me. The room was one of their new designs and it was very nice. The ONLY issue, was being in such close proximity to the railway. However, this isn't such an issue to me personally as I grew up next to one. Might be an issue for some though.

  • David Gaines

It's a well used hotel so a little rough around the edges but the staff are brilliant, the duty manager was very helpful on arrival and Muhammad is a credit. Bee-eater breakfast was good but a little cool theplates need to be warmer as your breakfast is cold before you finish it.
Travel group
Family
Rooms: 3
Service: 5
Location: 4

  • Barry Phillips

Poor level of maintenance, borne out by the hotel leaving an apology card in the room. Loud train noise all night due to window not shutting fully. Reception staff clueless about bat / restaurant and local area matters. Will not be staying here again.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 2
Location: 3

  • Neil Cooper

Hotel lacks lifts, so is NOT disabled friendly. However, staff did note and arrange for another room. Half the rooms overlook the train line, so don’t bank on actually sleeping, especially as the rooms are so hot that you cannot sleep. You have to pay for car parking, which is a hidden charge when booking. Mould in bathrooms, both black and green.

  • Nanny Kimbo

The room was in. A bad state of disrepair. Ceiling tiles falling down, plug sockets hanging off the wall. The location is great but the trains are loud! I know that can't necessarily be helped but double glazing and ear plugs would work wonders!
Trip type
Business
Travel group
Solo
Rooms: 2
Service: 5
Location: 5

  • Emily vG

Great location with parking. A 2 minute walk to Kenton tube station, then Bakerloo line into central London. Train line is very close, trains every 3 minutes on a Monday morning, very hard to sleep with them! We were right next to the line tho, maybe another room in the hotel would be better.
Rooms: 4
Service: 4
Location: 4

  • Nicola Tompkins

Had a lovely stay here...wd highly recommend staying here to everyone..great nights sleep and very caring staff..thanks for the wonderful stay here...will be back soon.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Cosy
Hotel highlights
Quiet, Great value

  • Ravi Chandu

Stayed here about 10 times past many years. I see it is loosing standard. Past two visits the AC was not working. Exactly same problem this time as well. Cant open window to sleep because it would be like sleeping beside railway track. They need to.improve. i suggest tou ask for rooms facing towards street not railway track. More

  • Nick Taylor

Stayed here for 3nights Very clean room Staff are very helpful especially the young chap on shift Saturday 12th Aug Tube stn nearby Would stay again
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms are well equipped Towels , good bath /shower
Hotel highlights
Luxury

  • David Richardson

Excellent location for getting to Wembley. 2 options tube or overground. Check in staff were friendly and helpful. Breakfast wasn't the greatest but not the worst I've had
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

  • Clare Allen

Very overpriced for one night. The room was really cold and took ages to heat up and it was quite noisy from a generator or something outside. Bed was comfy and staff were pleasant and friendly.
Travel group
Couple
Rooms: 2
Service: 5
Location: 5

  • Ioana Celmare

Fare price. The extractor in bathroom does not extract!!! only makes noise. So the humidity went all time in the room; but by leaving the window open all day we solved this inconvenient. Good conections to the center.
Rooms: 4
Service: 5
Location: 5

  • anitha jeyashree

Location was good. Just few meters away from tube station but service in this premier inn is poor. Utter partially in their car parking system. Beefeater breakfast was missing many times in the menu. Basic scrambled eggs were missing. Rude staff in the beefeater. More

  • Andrew C

Very good clean and comfortable Hotel, with very nice staff very near to two underground stations Kenton and Northwick.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Great value

  • Daddy Flump England

Everything was very good, from check in to check out. Breakfast was buffet style and eat as much as you like
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

  • Jagjeet Pradeep

Decent rooms. Excellent location of travellers as its bang opposite the tube station and there's a Sainsbury’s across the road. Even though its next to the tracks, there's no noise in the rooms when the windows are shut making for a peaceful sleep. More

  • YA MaJ

£10 to check in 4 minutes early, absolute joke. Went to the the pub which absolutely stank. Check in is at 3pm which is not advertised anywhere. Staff are rude and inconsiderate, whole place stinks.
Rooms: 1
Service: 1
Location: 1

  • Nicola Palmer

Friendly helpful staff, clean, comfortable & perfect for undergound/ overground. Stayed for a works function
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

  • Marcin Augustyniak

Rooms could be larger and newer, but the staff is amazing. Young lad named Mohhamed was very attentive and always ready to help. I'd like a guy like that working in my company. 5 star service
Rooms: 4
Service: 5
Location: 5

  • carole lowe

We love it here. It isn't posh. It isn't even a bit posh. But, it's ideal for the train into London. It's clean. It has parking. It has a pub (beefeater) attached. And, it has amazing staff
Rooms: 4
Service: 4
Location: 4

  • Priam Hurynag

I was unaware that I had to ask for the heating system to be turned on. I was miserably cold on my first two days. I had stayed there for 9 days . Every afternoon I had to go to reception for the heating to be switch on. If I was unlucky to

  • Kaushik Banerjee

This was the worst Premier Inn I ever stayed in. I was given a room on the 3rd floor and to my utter dismay, I was told there was no lift. I was just back from a long flight and had to carry my suitcase all the way through the stairs. None

  • Luke Worrall

Staff were excellent , very welcoming and helpful . We were going to a concert in Wembley , so we asked about early check-in. The cleaning staff did an amazing job at getting everything ready a little earlier. Room was very clean, and had

  • Susan Audsley

5 stars for hotel. Zero stars for beefeater breakfast. Went in at 9.50am. Paid for hot breakfast which includes continental. No croissants. No pain at chocolat. No muffins. No crumpets. No pancakes. Had to wait quite a while for hot

  • Sandra Hunt

Very dated, not the usual comfortable bed, room very small and cold, heating was hit and miss. Noisy next to train track, we had a 2 night stay so would have expected a better room, we were overlooking bin area. £5 a night parking.

  • Julia Stock

Glynis who works on reception is an absolute star, she makes you feel like your visiting her home for a cup of tea, so friendly and welcoming. The hotel is very nice and comfortable a lift up to the floors would be nice More

  • nana ampaw

I enjoyed my birthday party with my family. The chef was so good we didn't wait much for our orders and the food was excellent. The staff service was brilliant and great ambience. I would recommend this place to anyone.

  • Chris Bain

A standard premier inn but in a great location! Close to 2 London underground stations with ease of access to all over London.
Rooms: 5
Service: 5
Location: 5

  • Vishal Motwani

The rooms are far away frm reception, and this gets problematic if we need any assistance, since there is no room service after pandemic. Otherwise, this is a good place. More

  • Crisanto Vitangcol III

Staff was a great and communicated clearly. Made arrangements for us better. Rooms we stayed in needs maintenance and fixes, seems they are running behind on most of them.

  • Lionel Bailey

Great hotel badly let down by the very poor Beefeater “restaurant “ next door
Rooms: 5
Service: 3
Location: 3

  • sue stoll

The best value. Clean. Comfy. Great food. Breakfast. Bar area brilliant
Rooms: 5
Service: 5
Location: 5

  • julia john

Food was amazing and was served by mags Margaret she is so helpful and a great waitress
Travel gro…
More

  • Chris Simpson

I can only give a 2 star rating. I've used Premier Inns a lot and they are usually good value and service.

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