Visited on a busy Saturday afternoon with my toddler, she was grumpy, I was overwhelmed, but Chanae came up to us straight away and was patient with my noisy toddler and so helpful, I couldn’t have appreciated it more. We got the job done and quickly! Thanks Chanae!!!

I'd been looking for the proper shoes everywhere until I came across Platypus in Harbour Town. This shop is incredible, and the person who helped me, I believe her name was Tracy, was professional and friendly. I couldn't be happier, and I'll definitely return.

Very helpful friendly staff. Helped with fitment of Doc Martins Boots. They did not have the style I wanted on the shelf, so they arranged for the boots to be shipped to my door at no cost. Boots arrived 2 business days later! great service.

Agree with the person above. I went here on Sunday to buy a pair of shoes for my daughter. Both staff just stayed at their little counter in the middle of the store while a shop full of people just wondered around aimlessly on their own.

Staff at this store are rude, disinterested and unprofessional. Went to Platypus Harbour Town 15/10/21 for the start of the 3 day sale. The two staff members were chatting behind the counter and when I approched and asked about the shoes

Friendly staff, good selection of shoes, though popular sizes not as available as the smallest/largest sizes. However, for the prices they offer its definitely worth checking out what they have in Platypus Shoes at Harbourtown, Adelaide.

Brilliant service! Took my 3 daughters in for school shoes and one picked a pair that didn't have her size in stock. The man serving us found the correct size in a different store and then had her try on that size in a different shoe to

The Manager of the harbour town store, Scott, went above and beyond to help me pick up my item even though the store had closed - waiting outside the front for me despite me taking longer not being able to find the store. Having had the

I have been doing shopping at Platyplus store many times with my friends and family. Staffs are always helpful and friendly but today was bit special. Cassy served me today and she is beautiful young girl who was very helpful and very

Do not waste your time going into this store, staff only are interested in talking to each other rather than helping customers or keeping store tidy and shelves stocked. It seems it requires all 4 staff on a busy Saturday to be at the

Very bad customer service. Asking for some help finding shoes number and one type was all messed up with different numbers in different boxes, another one they didn’t know where it would be. While talking to them they were absolutely

Terrible customer service, staff chatting behind the counter and offer no assistance. When I went to approach them to ask if they had a certain item in stock, one employee responded with “we only have what’s on the shelf”. Really

Platypus @ Harbour Town was a go to store with a wide range of brand name shoes. Over the years, the range has decreased. Still leading the way with Vans but not as much as other brands. Sadly, stock wise is almost bare minimum.

the staff assisted quite quickly and effectively, and I saved $60 on the docs I wanted. sadly didnt catch the name of the young lad that helped me but his actions make me doubt the other reviews claiming bad service.

Excellent customer service provided by Tennillie. I tried on lots of different shoes and Tennillie was very patient and ensured I left the store feeling happy with the perfect shoes.

Chiara served us and she was very helpful , organised and friendly. 10/10 for customer service and being helpful. Listened to our needs and helped us find comfortable shoes .

05/03/2020 @08pm Laziest and rudest staff ever. Asking for some support with sizes and they were looking at each other as well as me in a badly way and trying to answer with

Absolutely disgusting service, no one was interested in helping me with shoes. They just wanted to chat to each other. Never going back. …

Great shoes. Good sale prices. But shop was a mess. Very busy and all staff standing behind counter chatting offering no assistance

The staff here were very welcoming and friendly, they went out of their way to make sure I was happy with my new shoes! Thanks guys!

Very disappointed today the level of customer service was appalling by manager verbally accusing a customer of being

Went in looking for some timberland boots and recieved awesome customer service by the person who helped me pick them

Thanks for the reply. Just add a bit details about my experience. When I shop on the day, there were a

Some of the staff were chatting and that a lot of the shoes were not in size for me.

Got the shoes that l wanted for a reasonable price. Thanks.

Great service. Online order was delivered with in 1 day.

In and out, as it was rather busy and understaffed.

You can buy good shoes with cheap price

Better prices then others

Clean and good service