Plato's Closet

341 reviews

10516 Katy Fwy suite q, Houston, TX 77043

www.platosclosetmemorialcity.com

+17134645555

About

Plato's Closet is a Used clothing store located at 10516 Katy Fwy suite q, Houston, TX 77043. It has received 341 reviews with an average rating of 3.0 stars.

Photos

Hours

Monday10AM-9PM
Tuesday10AM-9PM
Wednesday10AM-9PM
Thursday11AM-7PM
Friday10AM-9PM
Saturday10AM-9PM
Sunday10AM-9PM

F.A.Q

Frequently Asked Questions

  • The address of Plato's Closet: 10516 Katy Fwy suite q, Houston, TX 77043

  • Plato's Closet has 3.0 stars from 341 reviews

  • Used clothing store

  • "This is the most unorganized Plato's Closet I have ever been to"

    "Guy with earrings was really rude, seemed high as a kite"

    "I personally love this resale store"

    "Store opens at 10am and nobody is here so unprofessional and nice young man with long black hair made all the difference he had to come and open for the other employee but he was prompt and as professional as can be and very sweet because of him he saved your stores review he deserves a raise"

    "Staff were nice but clueless"

Reviews

  • Danielle Reynaud

This is the most unorganized Plato's Closet I have ever been to. I was excited that Plato's carry's plus size now and when I went to the 2x-3x section, it was only smalls and mediums. It hit me right in my confidence to only see tiny tops in the plus size section. Will never support Plato's again, trash store. Don't come here.

  • J C

Guy with earrings was really rude, seemed high as a kite. They stole some clothes that we were selling them but we had no proof. They gave us a time estimate of 2 ½ hours, ended up being about 4 hours. The only good thing about this location is the clothes. Very unsatisfied with the customer service received. Will not return.

  • Re Sah

I personally love this resale store. I found a vintage Jean jacket for $15 and it was in great condition. The workers have been nice to me and give good input if you ask them for opinions. Some of the items can be a bit pricey for resale but a lot of the pieces at Plato's are in great condition. Overall would recommend!

  • Cat Ramirez

Store opens at 10am and nobody is here so unprofessional and nice young man with long black hair made all the difference he had to come and open for the other employee but he was prompt and as professional as can be and very sweet because of him he saved your stores review he deserves a raise

  • Young Blizzard

Staff were nice but clueless. On the board it says looking for denim and long sleeve I bring in denim and long sleeve and they said we aren’t looking for that kind ? That make no sense also wouldn’t accept a pair of shoes with a baby stain when all the shoes in there look disgusting.

  • Keri Dickerson

Brought in a few items, they did not look through them. Took them less than 5 minutes to say they could not accept any of my clothing, based on what's on the rack, my clothing did not belong there lol, store was very out of trend and soulful. One star for the clean smell.

  • Felicia Gabriel

I just want to i love the thought of recycling my gently worn items an getting paid for them… i would like to suggest they should cater to buying more than just teen wear… im 40ish i wear alot of different clothes but not always wanting to purchase teen clothing….

  • Jaye Prince

Definitely see what the review mean they might as well close this place down I had items with tags still on them brand new clothes that cost money that are in style as I walked around the store I noticed it seems like they only purchase out

  • Rebecca Mott

While I appreciate the move to a more streamlined system with their buying process, I was disappointed at the lack of communication when they declined all of my items. I brought in a $200 Alice and Olivia dress and a $100 Calvin Klein dress

  • Kynette Campbell

Staff was "fake friendly". I took in designer clothing, which included extremely gently used coats, jackets, leather gauchos,a pair of boots (that I've only worn once) and a never-worn Karl Lagerfeld blazer with the tags still on it that I

  • Malorie Martinez

Came in today on 10/10/21 and customer service wasn’t the greatest. I asked for a fitting room and the employee that was nearest to the fitting room area was eating at the register and said I “think” they are all taken and didn’t bother to

  • KICKINITWITHMIXR

I would give this place zero stars if I could. I ordered some shoes from their website back on November 17th. It is now December 3rd and I still have yet to receive tracking information about the item. Every time I call the store I get the

  • Eric Ramsey

I waited for 2 hours and then i came back in and they said they didnt go through it because they said they didnt know it was mine even though i came in with it and then i waited for another hour and I had 26 almost brand new shirts 4 pairs

  • Emily P

Adam had the absolute WORST customer service. Walked away while he was checking me out and saw me standing there waiting for him and had the nerve to ask “oh are you finally done over there?” The cashier who had started off checking me out

  • Jacqueline Perry

I had so many nice and trendy pieces that I had only worn once or twice and from good stores too only for them to buy 2 pieces of clothing (very lowballed) mind you one of the shirts they accepted I had two others in the box that look just

  • Alexandra Bonilla

I went in to sell a large pile of clothes and was told it was going to take 3 hours. The service was okay not the most friendly or inviting staff. It ended up taking them almost 5 hours to look through my stuff. Just to tell me they wanted

  • Patricia Rodriguez

This is the worst experience I have ever had at this location. First I drove 45 min to get there and I arrived at 7:22 pm. The store doesn’t close until 9pm but the two associates still watched me uload four large containers of clothes and

  • Dalia Garcia

I waited for 2 hours for them to even take the clothes I was trying to sell because they had too many clothes from others already in queue. After two hours I was able to finally drop off my clothes and then waited another 2 hours for them

  • D Lab

Was trying to return some goods within 7 days period as was indicated on receipt. Was refused under some childish excuse and had to buy another goods for that amount, not even store credit was allowed to give me some time to figure what i

  • Cassie VanNatter

Came in with 7 items in perfect condition all of which were jeans & jean shorts for summer. I bought all of them less than 3 months ago when I started losing weight & since they’re too big for me now, I thought maybe I could make at least

  • Kanise O

Came with a jumbo bag full of clothes from fashion nova and shein. A lot of them still has tags. I has maybe 4-6 items on top from the thrift store. Came back two hours later & they said they wouldnt take my clothes because it didn’t look

  • Brandon Do

I'm not sure why this establishment is receiving so many poor reviews. They operate by buying your lightly used or unused clothes and accessories based on what's in style or trending. Waiting is also apart of the process as the employees

  • Traci Blow

I come to this location a few times a year to get rid of clothes to update my wardrobe per what season it may be. The waiting process for the clothing buyer to filter through what they want to purchase to add to their inventory at most I

  • Zee

I went at 4:00 and no one was in the store except two employees at the front desk. I was going to sell shoes. They wanted me to sign an agreement that if I didn't show up by the time the store closes, they would issue a store credit for

  • Adriona Webster

It’s 4 pm, I have a pair of shoes and 3 outfits to sell. A girl with black hair and a pound of makeup turned me away because they close at 7. Advised that they are not taking anymore buys for today because they close in 3 hours. Tell me

  • Omied “Cosmo” Moayedi

They had great quality prices were all right, but the selection was not as great as it used to be. Plus my experience with selling a bunch of clothes, there was not that great, they don't offer you, but penny's on the dollar if that and

  • Savannah Morello

Great thrift store. They prices aren’t particularly amazing, but they have high quality things of a particular style. It’s a very teen-trendy type of style, so I usually prefer the sister store, Style Encore, which has women’s business

  • Portia Raquel

The guy was very nice but I’m not sure how they take 6 items to give you 12 dollars. I was told that my items weren’t their “style” well from the looks of the store they should change the style. Everything looked outdated and old to be

  • M G

Don't leave your things for this store to sift through. That's what I did, because they had a several hour processing window. When I came back, they offered me $2 and gave me back a bag full of things they didn't want, but the nicest,

  • Kat Tang

This store lacks everything. It’s very disappointing this place accepts such poor quality clothing items. Majority of the clothes here are ridiculously over priced, from $8-25 on supposedly “gently used” clothing. I’ve been to another

  • Vivian Nguyen

Don’t even bother coming here to sell your clothes, they will waste your time. Parking sucks and the store smells. I give their customer service an F. If you want to sell clothes I recommend selling your clothes at Uptown Cheapskate.

  • ana tabares

This was my first time ever stepping foot in this location and when I say as soon as I walked in the girls just hVe this very funky ugly face like they HATEEE their job. Anyways I went to try n sell some clothes I had went and was

  • Rena Loggins

I found it kind of sad. I have nice item. Things with tags still on them. This store has a list of what they want after separating out those items going home waiting two to return and they found not one thing they wanted. I was

  • Eddie

I REALLY hate being negative, so I will start with some good things to say about Plato's Closet. They have a nice variety of men and women's clothing, things are organized very well, and the place is tiny yet clean.

  • Emma Carney

I absolutely love this store. They have a good selection of the things I’m specifically looking for & the prices are perfect. The customer service that I received was great. Luis, the manager is AMAZING. He

  • Ron Dumas

Need a new inventory manager. The floor is stressfully put together and tight with lots of the clothes that have holes and zipper wave. Also very stuffy, messy, and hard to breathe because of the dust.

  • Marz

Trying to give me 20 dollars for 140.00 pair of shoes still in the box never worn. I’m a single mom I can’t take that loss. For them to turn around an sell them for “40” dollars.

  • Abhilasha Dubey

Eg:A pocket jegging at Costco was 9.99 while the same thing at Plato's is 13.00 Too expensive for second hand clothing in my personal opinion.

  • Julianna Recarte

Terrible service! If I could leave no stars I would! Me and my family will never be back! Prices are outrageous! But, the “workers” so rude!

  • Marcus G

Worst Platos closet in the world drove 35 minutes for three dollars. Wow.

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