Stopped by, walked in, and got sked if we were going to eat there. Then the nice lady asked if we already knew what we wanted. She pushed a menu toward us on the counter. We didn't even make it to the table. We turned around and left. There was no one in that place. And even like that, she managed to provide terrible costumer service

Last night, I ordered 4 pizza and were all made wrong. I do not eat pork against my religion. Should all be veggies but had pork on all four. New general manager could not replaced order. Also, was not helpful. I give you all 0 ststs.i used a credit card 30 something dollars. Unprofessional and rude. Not customer service friendly.

I ordered food at 10:50p, received confirmation of delivery at 11:50p, and never received the food. I tried calling and the phone just rang and rang. No one called me, and now I have to wait until tomorrow to call them, bc the store is closed. I'm beyond upset at their unprofessionalism not to mention that I'm still hungry.

I used to love going to Pizza Hut, but I think it’s really gone downhill. The pizza had no flavor and the breadsticks were hard and tasted like garlic cardboard. I am so disappointed since this used to be my favorite place to get pizza from. It doesn’t taste like it used to and I don’t recommend ordering from here.

Great pizza & wings! Driver was very nice and friendly! Excellent service - my marinara sauce wasn't delivered the first time, but the manager took care of it for me. She was very helpful & even sent a treat of some Cinnabons & Pepsi along with the sauce. Thanks & keep up the good work, Stone Oak Pizza Hut!

I placed an order 8 days ago, and it was never delivered. Can’t get anybody to even answer the phone to refund me. Pizza Hut corporate has tried to help me, but they can’t issue refunds from a franchise they don’t own. Beware: this location might just take your money and never deliver the product. More

I watched employees making the pizzas with NO GLOVES ON, I decided not to order n go else where to eat, I know it probably happens in restaurants. But when I see employees touching other things and money and then go make a pizza. Kind of gross..Clean gloves please before making food for customers..

Received a text at 8:01 stating my delivery was on the way. Took 30 mins to deliver a pizza to my house which is 1.4 miles away. Pizza lukewarm. I called and they said “we are busy” I said to deliver a pizza 1.4 miles away? Yeah ok. Will not be ordering carry out anymore!

Never disappointed. I lived in Detroit for 12 years and wanted to see if you nailed it. Ordered the Detroit style pizza for my husband who had never heard of it nor had one. It disappeared and we only ask that the Detroit style pizza becomes a permanent menu item.

Dont arrive with a broken seal so i dont waste my money. After it arrive an hour and a half later. No i didnt eat it and if i call your store. You should probably answer. I spent an hour calling. No one answers. Thanks for taking my money and spitting on my food.

The manager was extremely lazy and unprofessional and honestly ripping people off. I’ve never encountered a Pizza Hut that wouldn’t give ranch. They charged $1 a piece for a small ranch that apparently doesn’t come with pizza. Never coming back to this location.

You got my order wrong. I ordered three pizzas: 2 large thin and crispy meat-lovers pizza, one with extra jalapenos all over the pizza, and a thin and crispy supreme pizza. Both the meat-lovers pizzas had extra jalapenos all over instead of just one.

Waited an hour for cold pizza. I am blind the driver drove around me and left. Had to call the store they sent him back. These people have no business doing delivery. Do yourself a favor don't shop at places that take advantage of the disabled !

I called to order my pizza and was greeted by someone 5,000 miles away. We then went back and forth about what order I wanted to no avail until I asked to be transferred to the physical location I intended on picking my pizza up at. first I

We had ordered a pan pizza and were given a thin crust. Didn’t enjoy the pizza at all. We have always enjoyed the pan. The manager gave us some lame excuse about not hearing correctly because of the phone line. Easy to blame the phone line.

Ordered a Medium Pan on Sunday before noon and had it in less than 30 minutes! This was so convenient ordered online and didn't even have to get out of my weekend pajamas! I have been so burned by waiting over an hour for Papa Johns that I

Online app sent my order to the wrong store. An hour after the order was placed the Jones Maltsberger store called to say they were not our store, do not call them again, and don't use the online app. They gave us a number to another store

This is the WORST Pizza Hut I've ever been to. I ordered cheese sticks and didn't get any marinara sauce when it was delivered. When I called back, the employee said that they would have the delivery person come back with it. That was well

I don’t know what’s going on with this location but wow it’s bad. The woman working there brunette bad attitude and horrible customer service won’t be returning what a joke business going downhill!!! Going to Domino’s byee …

Thank you to the staff tonight. 1/11/21 Impressive job, keep up the great work! Special shout out to the little lady with glasses at the oven slicing the pies up you little rockstar and the tall skinny dude that asked me if I needed help.

Evidently the employees including front leads and managers don’t have to give last names just so if I needed to call back I’m not asking for different people with the same first name. So this review is for every Lindsey that works at this

So I order a medium pizza about 3 weeks ago and Pizza Hut screwed up my order. One of the guys in charge that day told me to just call back to get get a replacement. So I called today to get the same order and they wanna act like nothing

The pizza was under cooked, cold around the crust. It was like they took a barely cooked pepperoni pizza and just threw mushrooms a day pineapple on top. All the toppings rolled off when you picked up a slice. I ate two pieces because it

Order 2 Large pizzas here and they were terribly undercooked, cheese was scarce so there was more red sauce than ingredients. I called and they said they would make 2 more and send.....I was happy to trade them out. The second order got

They normally do a good job, but the last couple of times they messed up. Previously, on an order of sauce but no cheese, we found on arriving at home, they had added cheese and no sauce. This past time, the order was scheduled for pick

I ordered my pizza at 10:05pm. The place closes at 11pm. Got a text at 10:25 that it was out for delivery. The app stated 36-46 minutes to delivery. I tried calling the store at 10:58 but got no answer. I paid for dinner It looks like I

Theres an employee that has a very nice afro. It reminds me of a fluffy cloud and helps calm my anxiety. An employee named Isaiah seemed nice at first but mecilessly chain grabbed me in a sheik ditto and looked me in the eye while doing

Just left this place, Kid making our toppings get coughing and coughing into the poppies on purpose and laughing about it. It wasn't wearing a mask we complained we told the manager and walked out and the kid still on the line putting

I loved pizza hut but I caught an employee harassing Mexican national customer. It seemed unnecessary at the time. It really turned me off. I don't think I'll ever visit this restaurant any time soon. There's a Little Ceasars near by.

On August 16, 2018, at 10:23 pm, I ordered two pizzas via delivery, and I must say...who ever cooked our pizzas..cooked it to darn perfection!! Finally a pan pizza that didn't sink when picking it up. I mean pizzas that had perfect

The pizza was flavorless with almost no tomato sauce. I requested contactless delivery and the guy was at the door waiting for me to sign, just because you set the box and the pen on the floor does not mean contactless

The toppings were practically non-existent. For example, the sauce did not even cover the middle of the pizza. I ordered jalapenos, and onions were added, instead. This did not measure up to orders I made in the past.

Simon and his associates are the best people. They always and consistently take care of my family. The pizza is always fresh and appealing. The order is correct and delivered very quickly. This is the best Pizza Hut.

Had a pizza delivered at my office. Opened the box and it was smushed all to one corner like it had been dropped. Called to speak to someone the woman on the other line said “ugh god” then HUNG UP. Poor service.

The pan pizza was delivered quickly, and was delicious, but the crust was pretty soggy. I did include instructions in the order for crispy crust. After about 15 minutes in the oven, we got it the way we like it.

The pizza in my $12 dinner box was hastily slapped together with no regard for symmetry or spreading of ingredients; there was very little pepperoni on it; and there was no frosting dip for the cinnamon sticks.

Legit this pizza hut doesn't answer their phone and they over charge you! I ordered the exact same pizza from another pizza hut and it was almost $7 cheaper. Just saying this place is a scam in its self.

It got delivered to our apartment really fast so it was still hot and delicious. So cheesy and saucey and perfect. Awesome job!!! We ate the whole pizza and we NEVER do that!!! Thanks so much

Ordered online for students competing in an event on campus. Order was delivered on-time with no problems. Good job! Pizza was good and the kids were satisfied.

My order was exactly as I specified, it arrived very quickly, the pizza was fresh and very hot!. The delivery driver was courteous, friendly, and professional.

The last 3 orders I've placed were canceled because they don't have a delivery driver. Just order from Dominos and save yourself the headache!

A small mistake on my order was corrected when I got there. Was given the mistaken pizza as well as the corrected order. Both baked very well!

Was given the wrong pizza. My chicken wings were undercooked with barely any sauce on them. Would not recommend ordering from here.

If you like your pizza without sauce, then this is the spot! Ordered a stuffed crust and it was just cheese & crust... More

Delivery man was very friendly. He was so joyful he instantly made me feel happy. Great job delivering pizza and joy!

I order carry-out frequently. The gluten free pizza is awesome, thin and crispy. Excellent service.

Still love her after all 'these years. Pizza is better than ever and delivery is faster than ever!

Bad pizza. Better off ordering somewhere else.
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The service was excellent and the food tasted great!

God forbid yall answer the phone.
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