Food delivered cold not taken from a heat bag called hut spoke with person in charge told to fill n a form for refund. Asked next day to provide pictures of food explained I did not have. Offered e voucher less than pizza order cost and told it would cost me to use it. By Hut hello Domino's lost a local customer.

Awful! Order was incorrect. Hawaiian pizza had next to no cheese on it, neither did the pepperoni feast which is supposed to have extra mozzarella and I was hard pushed to find any pepperoni. Both pizzas were soggy from the amount of tomato sauce, I guess that was in place of the cheese. Waste of money! Avoid!

This hut is unpredictable and the manger is very aggressive and calls customers liers ! Food was reheated and the order was all wrong . On top of this you will be told you should be greatful for his services that are to say the least awful ! Please spend your hard earned earnings elsewhere !!

I always buy from pizza hut but on this occasion this branch in collier row wanted to charge me an extra 99p for the sauce that normally comes free with it from all other branches. Ill just stick to london branch in future. Real disappointment. More

Worst meat feast pizza I have ever eaten in my life! Had to throw it away! The pizza was super soggy, it’s like they didn’t even try to cook it properly, they just slathered on the meat toppings with little to no cheese with tomato sauce

Just placed an order of 4 large pizza and 4 cheesy garlic breads for family. Very very dissatisfied and disappointed in the service and food. The pizzas was cold and raw. The vegetables were dry and couldn't chew them. They got the order

Awful service wouldn't bring food up to my flat as every other delivery driver does. Rude unfriendly took the food back as I refused to go meet him to where he preferred. I ordered a takeaway to be delivered to my door not to be expected

Absolutely appalling customer service. Ordered my over an hour ago, called for an update, the phone was answered by someone call Manej, don't think he could understand what I was asking as he was repeating everything to a member of staff

I lost the love for a pizza hut for quite a few years , but over the last 3 years I have been pizza hut customer one again and the pizzas are the best. This particular branch always delivers good quality pizzas, never dissapointed More

WARNING ALERT!!! Please do not order from this branch!! I ordered pizza online for delivery from the Collier Row branch on 11 July 2018. The notification action update on the website stated that the pizza would arrive between 45 - 55

Ordered at 1830 in time for the England game waiting an hour to receive an order cancellation from the shop call them at 1930 so asked why my order was cancelled and then told to reorder which wasn't possible as they had paused uber

1an half hour ago I ordered three pizzas but I didn’t get it yet it’s very late service ,really disgusting I will never order again from them they gave me estimated time 8:15 but now it’s 8:50 m still waiting very poor service

Soggy cold pizza, fell out of box when the old dirty delivery guy open bag, shouting "PIZZA". Not even cut! Didn't bring ice cream when phoned they just didn't care and put phone down ... TBF it's so so bad it's funny More

Worst branch I’ve ever experienced, on several occasions now they’ve never arrived on time and today hasn’t arrived at all and no form of apology or refund or any compensation what so ever. More

Sad that this place has such bad reviews. I've ordered here and I've had really fast delivery and amazing pizzas. So underrated would definitely recommend. More

DO NOT ORDER HERE THEY TAKE YOUR MONEY AND DONT DELIVER!!! Two hours after ordering no pizza, no refund and a 1 mile que long to get in a complain. DISGUSTING

Ordered online as regular customer but never again,too much tomato sauce,soggy and did not follow topping as paid for .Threw it away More

Was really good pizza exactly how we like it garlic bread amazing as always.. the best

Lovely Pizza and Garlic bread with cheese was best I've had for a long time
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Great pizzas and quick delivery.
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