Jenny did an AMAZING job with our 65lb doodle Daisy! She was very considerate of Daisy recognizing how anxious she became with the crate/kennel, and she called us to pick her up with ~ 20 minutes away from completion to ensure that Daisy

The store itself is fine. But I’m pretty disappointed by the haircut my dog got from Andrea (?). I showed clear pictures of the dog after previous haircuts and showed that I like his ears to be nice and long, yet they completely shaved them

Some of the best customer service I have ever received was at the Southcentre Petsmart. I purchased the 10g TopTin bubble tank and the filter unexpectedly died 15 days later. Bailee, who had also helped me chose the decorations for my tank,

Staff was nice and friendly and I’ve come here countless times for service and always had a good experience. But I just took my dog in to get a nail trim and grind and I took a look at his nails and it looks like his front paws weren’t even

Petsmart is good, but the cashier did leave me to serve someone else while we were trying to find out what telephone number my account was under. The family waiting told me to go ahead of them but she decided to go check them through, IDK,

Really awful customer service at this location. Phoned in to ask a couple questions and got nothing but snark and rudeness on the other line. Just awful. The workers at this location don't care to help customers at all, they're just there

We just adopted a rehome dog and needed some grooming as she was quite neglected. May did 3 sessions with our Jai and she is happy and playful and loving again. The staff is great and helpful too. Totally recommend. Below are some before

Just tried to book in my dog for a grooming appointment and was told to consider a private groomer due to a couple of alleged incidents where she had to be sent home before completion due to biting. BUT this was never ever brought to our

I have been brining my dog Cash here for the past few years and it’s just the best! He always looks great and is so happy when they are done. I can tell they put special time and effort into their work with the dogs. Special shoutout to

Went in to look at fish this morning and saw an oranda with dropsy and pineconing, a second oranda with a bad fungal infection and a full tank of black moors with ich. When I brought it to the attention of the pet care staff, I was told

I took my 7 yr old dog here recently for a full bath, cut, blow dry and brush by Krista. Staff were all very friendly and professional, and he looked very nice when I picked him up. I was told everything went well. Until I got home, I

Staff are some of the worst excuse for human beings I’ve ever had the misfortune of encountering. Specifically the manager “Cat, like the animal” which probably isn’t even her real name seeing as she doesn’t wear a name tag.

UPDATE: Petsmart reached out to me and offered me a free grooming or a refund. I appreciate them reaching out and taking accountability for our not-so-great experience. Thank you for reaching out Jenny.

We love taking our pup to the Southcentre mall location, she loves it too! They’re always accommodating for when we walk in for nail trims! Our pup loves all the workers there!

Store is well stocked. Staff is super nice and it's right outside the mall so convenient when I'm done shopping I can pick up cat food without needing to drive more

There are many pet related products and services. The best way is to make sure that you order online and then pick up at the store. Staff can be very helpful.

Took our morkie Pocket for grooming at the South Centre location and he looks great. Jenny did an awesome job. I will definitely bring Pocket back.

My pet was groomed and came home happy, smelled great and looked so pretty! I love the new dog tag I had made! …

Best pet grooming team in the SW!!! The level of pampering, love & attention they give to their fur clients is top notch!

Good clean store. Sometimes.hard to find a staff member but once you do they are very helpful.