DO NOT PARK HERE!!! 0 STARS!!! If you are looking for a monthly parking spot; do NOT choose here. I would recommend the Koin Tower Parking Garage as they have 24/7 security. Crown Plaza Parking Garage only has staff or security their during the day and they just sit in the booth. This week my truck got broken into and the security at the garage and Parking NW didn't want to assist in anyway. There cameras only face the elevators and the entrance and exits of the garage. When I talked to the staff at the exit they said "yeah break ins are common here and happen on average once a week" and he also said "yeah I notice something was off because the gate was forced up this morning". So, obviously there cameras can see who did that but they did nothing! On top of this NW Parking is making me pay an additional month of parking; you know out of empathy for someone that just got set back $1,000's of dollars to fix their vehicle you would think that they would not charge that last month. I have moved my truck immediately out of that garage and went to Koin Tower. They shut their gates at night and have 24/7 security driving through the garage every half hour. Again, do NOT choose to do monthly parking or any parking in this garage as their staff in the garage just sits in the booth all day and doesn't do any routine checks or have nightly security.

If your idea of ending an enjoyable evening is getting harassed and yelled at by parking attendant on a power trip...park here! I have never seen such despicable behavior anywhere. Due to confusing parking signs we apparently parked in a spot we weren’t supposed to. After apologizing and explaining how short term between the hours of 7-2pm seems okay to park in after 2pm he continued to yell at us. He told us never to come back and then walked up to yell at the lady behind us. I will happily never come back! According to other reviews it takes forever to get out here, probably because this jerk is yelling at everyone as they leave.

DO NOT PARK HERE. UNSAFE. I parked here overnight to stay in the hotel across the street. I woke up to find my brand new car smashed in, expensive sunglasses stolen, my car was ransacked and blood was everywhere from the intruder. At least 10 other cars were broken into either that night or early in the morning. A car was almost stolen here as well. I’m just thankful I wasn’t injured. This place is very unsafe and you are guaranteed to get broken into or stolen vehicle if you stay overnight. And the worst part it no one does anything about it. :((

The parking garage itself was fine. The system is a little confusing if you've never come here before but otherwise it's fine. My problem is the shear lack of security in the whole place. We were checking out of our hotel and bringing our luggage down. Went out to get breakfast and back to our room to get the last of our stuff (~2 hours, keep in mind), came back to find our back window smashed and our backpack missing. Only been in Portland 3 days and we hear about the crimes here. Then this happened and now I believe it

Puzzled...the owners must know the dissatisfaction that they are generating under the Crown Plaza’s (IHG) good name...the scam we experienced occurred during a Keller show...we were charged $6 as we drove and given a ticket from the machine...then, on the way out a guy said we had not paid because the ticket had not been stamped ‘paid’...wanted us to wait and pay again...as I had paid on the way in, I refused and drove out and left him shouting at us...weird...not doing that again!

It’s a Tuesday - I get that it’s rush hour. I’m on the 6th floor and haven’t moved in 30 minutes. I called to ask if there was a problem or accident, I was told “it’s busy you’re just going to have to wait.” This garage is incapable of handling higher volume. Just something to keep in mind that this may be a convienent location but it’ll most certainly be I convienent upon leaving.

7 floors of vehicles backed up because the administration of this is awful. They have no respect for the daily parkers. The parking spots are all compact (even the ones not marked compact). Don't park here, it's just another one of the conglomerate parking garages that suck the life out of this city.

Worst choice around for event parking. With the way they are processing tickets at exit, it will take about 45 minutes to flush the garage empty, as they won't bother to collect pre-payments at entry and distribute event parking passes to expedite the flush.

Parked from about 2:20-5:20 on a Friday afternoon and it cost $18, spendy! All the street parking was 2 hours though and I needed longer. I will look into other nearby parking options in the future. Thankfully I didn't get stuck when I left.

Parked here near an elevator with good lighting and our car still was broken into...nothing of value was stolen but the driver window was smashed. Security guard gave the impression this happened often. DO NOT PARK HERE!!!

If I could give this 0 stars I would. It's been well over an hour and we're still stuck in this parking garage. DO NOT GO HERE for a Keller event. You will spend your next birthday waiting here in the parking garage.

Car got broken into and windows smashed. Find somewhere else to park if you can - or leave your windows down/car unlocked. Luckily there was nothing to steal but I would recommend keeping your car somewhere else.

At $19 a night, the fare is rather expensive. That said, if you're a guest of a nearby hotel (e.g., the Marriott a block over) it's a welcome alternative over the $39 valet service.

Worst parking ever!!! I have been stuck there for 2 hours and when I wanted to go out the line was terrible and moves sooo slow! Don’t west your time and money, use another parking!

Don’t recommend for event parking. Can’t seem to handle high volume of cars leaving. So far we’ve been waiting in line to leave for 15 minutes and have not moved.

I’ve been stuck in this garage for over an hour along with hundreds of other cars. They are not letting anybody out of the garage..... I just want to go home

This garage is unable to handle any volume on exit. It has taken me up to an hour to get out. That is unacceptable, particularly for monthly customers.

The absolute worst garage. Very poorly managed. Have been waiting over an hour to leave after a show at the Kellar. How embarrassing for Portland!

Don’t leave your car here! We parked ours here for an hour went to a restaurant came back to find our car broken into and everything stolen.

As others have noted, the logistics are horrible for event parking as you will be stuck for what seems like forever to get out.

Took an hour to get out of this garage after the ballet. Consider a different garage. They need more ways to get out of here.

Paid $15 for a 'full day' (about three hours) on a Thursday afternoon. Kind of a rip off. But conveniently located off I-5.

Seems ill-equipped for being the lot right next to a major event center. Took 45 minutes to exit after an event.

Clean, and affordable spent the afternoon at the festival, after around 4 hours parking came to 6 dollars.

This place bites! I've been waiting to exit for an hour, it's 5pm on a Wednesday. Fix your broken system!

Worst choice around for event parking. I have been stock for couple hours on the lane.

This place sucks. Don't park here. Ever. Also, Portland sucks

Good price for the weekend. No issues.

I drive by this place every day

Great parking easy access=)

Decent parking garage

Fast and easy!