I phoned the Pallaser/EQ3 Outlet and spoke to a sales rep about floating nightstands. They assured me that they had two of the EQ3 Replay model in stock, and even said that they had checked to make sure they were there. I drove across town from Unicity pick it up, but and as I arrived I received a text message from the rep saying that there was only in fact one Replay model for sale, as the second one was irreparably damaged. This was strike one. I bought that individual nightstand after ordered a second one from the main EQ3 location (putting me over budget, but I'd already made the 40 minute drive, so...). Upon further inspection, it was clear that they had not included the cleat which is required to hang the floating night stand from the wall. This cleat is part of the piece; it is not functional without it. Strike two. So I phoned the next day to see if they had a hanging cleat there for me. Again, they assured me that they did, so I drove all the way across town again to pick it up. When I brought it home, it was not the correct cleat. It was much too long (designed for one of the larger floating nightstands such as the Marcel). It's a fairly easy modification required to make this cleat work, but frankly, I could have gone to my garage and made one myself out of scrap wood in less time than it would have taken me to drive across town, pick up this useless one, cut it to length, and drill new anchoring holes in it. I would say that counts as strike three. For my trouble, I received a sheepish apology. TERRIBLE customer service.

We got there around 3:30 pm on a Saturday and instantly we were greeted by a friendly staff, Danish, who asked what we were looking for and provided several great recommendations. He followed up with printouts of dimensions and configurations and was available whenever we needed assistance. We were so engrossed in discussions that we forgot the time and was reminded 5 minutes before they were supposed to close at 5 pm. We quickly closed the deal and proceeded with payments but unfortunately, I had forgotten that my bank imposes a daily limit of $2,500 which exceeded our debit transaction. Between trying several debit cards and credit cards, we finally settled the bill 20 minutes past closing but throughout it all Danish and Aneesha were patient, accommodating and kind. Their customer service was top notch and it left a lasting impression on all of us.

I bought a sectional from the outlet in Jan. 2023 and have had to have repairs done on it twice. It’s currently being repaired now and has been gone for 2 weeks already. First time it was the webbing that needed to be replaced and this time the fabric from where they did the first repair wasn’t sewn back together causing the fabric to bunch up and cushion underneath to come out. It’s been such a huge inconvenience having to have it taken apart and taken out, brought home and then a few weeks later taken apart again and removed. Plus now waiting weeks for it to come back. During the entire process I haven’t received any sort of apology for this inconvenience. I understand I can’t get my money back since it’s from the outlet but I was hoping for at least an apology. Long story short I do not recommend buying from there, I certainly never will again.

Spent part of Saturday and Sunday afternoon looking at leather sofas, love seats, and chairs. After numerous visits to all the other furniture stores in the city we were absolutely impressed by the selection and knowledgeable, friendly staff we found here. "Shwe" was helpful, smart and caring about our needs and steered us in the right direction for making the right decision on what we finally purchased. An absolute pleasant and wonderful experience in purchasing new furniture for our new home. We left feeling completely satisfied and confident we made the right decision. 5 stars to "Shwe" for all of her help. A big shout out to Jack " The Sheriff" in shipping for his extra help and interest in making our purchase a memorable one. Great job!!

I had a great experience buying a recliner here. The chair itself is a good value, as it seems well constructed and solid for a very fair price. I'll update this review after I've put some mileage on it, but my past purchase from this outlet have held up in the long run so I'm not too concerned. I worked with Manisha, who was great. We picked the right chair, worked out the details, and negotiated a fair price. She was very accessible by phone and followed up the day I picked up the chair to make sure everything had worked out. The actual loadout process was basic but quick, as I pulled my truck up to the loading bay and had the furniture loaded on within minutes. I'll definitely return as one of my first stops for future furniture needs.

Some good deals to be found. I was there on a Thursday evening (4pm) and the staff on site were very helpful, three different people checked on me to see if I had questions a few times. There were some good deals to be had and nice pieces available However I was very disappointed to drive 30 minutes to arrive there Friday afternoon at 1:20 PM only to be locked out. The store opens at 12 and they had taped a sign in the window that they would be closed until 2pm for a staff event. The phone message said "We are currently open" so you may want to double check.

Can definitely find some good prices on quality furniture. But went during a sale and it was pretty chaotic trying to purchase an end table. There was only 1or 2 people on cash, so there was a huge line to make a purchase, which probably dosnt help the line outside to get in better either. So you can for sure find a decent deal, just don't be in a rush if you have other plans! The staff that helped on the floor were very nice though, and someone was always there asking if you had questions.

The only reason this place gets a 1star is cus the furniture is top quality and reasonable in price. The staff on the other hand constantly follow you around practically stalking you in the building. They also text each other stuff which you notice. The lady following us around would stop and text another worker who would get the message read it and then look directly at us then message a reply back, not very professional at all. Staff don't make u feel very comfortable to shop freely.

We purchased 2 recliner chairs the lady that helped us was great. My major complaint is the one chair we got is VERY hard to recline. And when you do have it in position it will not stay there call to bring it to their attention and all they said was take a picture of it and email it to the company and they will see if they can do anything. Well what happens if you don't have a computer!!!! Said they don't send anyone out to look at it .wow. never again.

Extremely unprofessional staff. The Australian manager was one the rudest people we have ever dealt with. He took it personally when we asked for free shipping on a $5200 sectional and was extremely aggressive about it. The furniture appears average and the sales staff are very poorly trained so I would not recommend ever visiting this store. The 5 star reviews are clearly fake, far better deals elsewhere.

A little out of the way in Transcona but you can find it easily enough with Google maps. Lots of selection, lots of leather and fabric furniture. A small drawback might be if you're looking for two pieces of furniture exactly the same (there's often only one). Good quality though and less expensive than full retail. Bedroom furniture available but little dining room options.

Good, clean warehouse with some friendly staff but damn, those prices are off the charts. Not sure if it is my stinginess but every sofa is over $2000, even the single seaters. You walk in and get hit by a complete sectional with a tag reading $25000. I'd recommend keeping that stuff in the back because as soon as I laid eyes on that, it was game over.

Wouldn't normally review a furniture store, but I promised the wonderful lady who helped us buy our chairs at a very good price that I would write about her. Shwe (spelling is correct) is a wonderful person and sales associate that helped us with pure kindness and no pressure tactics at all. Very impressed with her at Palliser! Go see Shwe!

A great place to look at and sit on various furniture pieces to see if you like them. If you see one-off pieces you like, buy it, or it may be gone when you return to purchase it! Prices are all over the place for an outlet store, but there are good deals to be had. I recently purchased a leather sofa, loveseat, and chair.

Big store. Lots of selection. Not pushy. Had issues with paying for white glove delivery to anywhere in the home and not getting what we paid for. Customer service after the fact not great. Be certain of what you purchase, no refunds ‘allowed’. And I recommend getting your own delivery, not through the store.

Fantastic! We have been going here for 10+ years and have bought many pieces . you cant really complain as pallister and eq3 quality at IKEA prices. this last time We were helped by a lovely salesperson and checked out by their new manager(1.5 years new) who together ended up making our experience PERFECT.

Discriminates against people with disabilities. When I spoke with Jim the Palister sales manager on the phone he said it’s their private property & they can refuse service if they like. Then he hung up on me. The staff think it’s just fine to discriminate against a young child.

My first time there and my last first of all the manager he is rude and thinks the world of himself, because of him I wouldn't go back the other staff was nice tho but the products nothing special and U find better deals in Winnipeg for an outlet store overpriced.

Great warehouse of furniture good to check out often as inventory changes constantly . Great markdowns on furniture and certain days a extra like 25% off chairs etc. Way cheaper then The Brick....just have to be patient looking as stock changes regularly

I went there with a friend just to check out few things but the sales agent Manisha really had the knowledge of all the things and she was very polite because of her I will be going back there with my family to buy few things for the house.

There's much to choose from here and the staff was upbeat and friendly, eager to help us find what we were looking for. It does feel like a warehouse, however the customer service was excellent. We definitely found what we were looking for

Amazing deals to be had and super helpful staff. I picked up 2 stereo power leather recliners and three consoles to complete a double love seat set for $500. Definitely worth the drive out to check out what they have.

We had a very good expierence here buying a recliner sofa . Manisha sharma helped me and my sister choosing a very good sofa and gave us a great deal must go and visit this place they have very reasonable deals !

The quality of the table is terrible. After a few days of regular use it is dented and scratched up. I thought this would be an upgrade over ikea but it just cost more for poorer quality. Very disappointed.

Good store, start was nice. Not as much there as I thought. The Instagram made me think there were a lot more rugs & accessories as well. Good choices if you're looking for couches and chairs.

Yesterday , I went there with my wife and I bought couch from there and the salesman Manisha was very helpful and professional . I am totally satisfied with the customer service she gave me .

why waste time shopping around ? they have great prices, good service and great selection... you won't find their styles of furniture anywhere else... Irene was very helpful, no pressure !!

Wish I I could give them -5 stars. I would never ever shop there again. Peeps, all sales are final so spend a little extra for piece of mind and shop somewhere else

Staff were friendly and helpful, but also let you look around on your own--no pressure sales as often found in other furniture stores. Sales are as-is and final.

A wonderful selection of furniture and amazing quality. Sales associate, Irene, was fantastic! So pleasant, helpful, and courteous. Very professional.

They Got great products and you get good value for your money. Service was also good Manisha was great, really knows her stuff. Keep it up …

Great sales Reps. No pressure and good advice. Prices are good so I would recommend coming here for furniture shopping.

Very helpful and outgoing.....super friendly.... definitely going back to find more...thank you guys over there..

Fast pickup and low prices! Very good staff EDIT: the table we bought had a very nice set up and looks very good

Good location for furniture. Like the quality... price is reasonable. Staffs are very helpful and friendly.

Manisha was great, we got a good set for our space and were able to pick it up right away.

Beautiful furniture, innovative ideas, great deals, and the staff...Schwea is sensational!

Great deals! Specially on Black Friday. We got our all furniture from there! Good quality!

Friendly and helpful staff with great deals!! Will go back again when the need arises!

Great furniture. And sales person Manisha helps you to select best furniture. …

Great service provided by Store Assistant Manager - Shelley Kinsman. Bravo Adi

Lots of beautiful furniture s. Ms. Mel is very nice and helpful.

Great selections and great prices, really helpful staff.

Nice furniture. Remember to negotiate on price.

Got a coffee table for one third the price

Great deals, non-pushy and helpful staff.

Very good selection and excellent service

Great prices and service. Friendly staff

Good quality furniture and good deals

Fast pickup service. Great staff!

Great product and great prices!

Nice stuff great staff

Alright...

Good

Good