Palace Truck Stop & Casino

78 reviews

12170 Old Gentilly Rd, New Orleans, LA 70129

www.palacetruckstop.com

+15042410409

About

Palace Truck Stop & Casino is a Restaurant located at 12170 Old Gentilly Rd, New Orleans, LA 70129. It has received 78 reviews with an average rating of 3.0 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of Palace Truck Stop & Casino: 12170 Old Gentilly Rd, New Orleans, LA 70129

  • Palace Truck Stop & Casino has 3.0 stars from 78 reviews

  • Restaurant

  • "I stopped here back in the early 1980's and it was quite the place"

    "Greet price for fuel"

    "Best stop I've been in around New Orleans cheap fuel you couldn't find nicer people in fuel bld"

    "09/14/2017 Its a small country truck stop with a huddle house"

    "It’s just a casino on one end of the lot "

Reviews

  • Rhett Butler

I stopped here back in the early 1980's and it was quite the place. Not so much these days. Such a shame too. Cat scale looks well maintained....that's the pros comment. Mostly a rental yard for local drivers to park. Costs $10/night to get a 10 hr. break....the lot is full of potholes. The "store" is mostly cold drinks with chips and beef sticks/jerky. No other food available at this end of the facility (I didn't venture to the gas island end of the property) No showers or working public restrooms at the fuel island, not even port-a-johns available. The only reason I paid $10 to park is that I was down to 10 minutes of driving time and my delivery is 3 miles away. It'll work in a pinch but I'll plan my stops better next time I visit N.O. LA.
Price per person
$1–10

  • Dale Krebs

Greet price for fuel...just not very appealing. Pro: 1) Great fuel price Cons: 1) Pay in advance, no pay at the pump. Had to make 3 trips inside to get resolved. 2) Pumps not working smoothly. When hanging up the handle, it doesn't always register that it was properly placed in the pump. 3) No pay at the pump - takes a while to get credited back unused portion of charge to credit card. 4) Outside looks trashy 5) Entrance pot holes large enough to swallow a small economy card 6) Inside looked run down and need a huge spring cleaning 7) Environment looked "shady" my family (wife and kids) were afraid to get out and go inside to use the restroom. I do not recommend this station...even with great fuel prices.

  • Tina Lehr

Best stop I've been in around New Orleans cheap fuel you couldn't find nicer people in fuel bld. not to mention the cleanest, then casino n restaurant r even cleaner yet,really good food loose slots I was there for 2 days they will get my business from now on. They do need to fix lot n get hot water in showers though my take drivers need to start going there to help the place out they rely on locals pretty much this is a shame.Just now writing review was there in Aug 2019 read other reviews there not fair I have been running around New Orleans for 15 yrs.big easy is a dump both of them dirty smelly. And this place was very easy to find

  • Eric Escobar-Davies

09/14/2017 Its a small country truck stop with a huddle house. Not so bad just off the main interstate. Huddle House was as good as it gets. Didnt try the showers, but this has everything you need during your travels 01/15/2019 It has been awhile since we stopped in for an overnighter. Still plenty of parking, inside has a new restaurant... Krispy Krunchy Chicken, now i love me some fried chicken but this is the best that i have had in a long time. The folks here are awesome, very polite and fun to talk with. Always a good place to stop for a bite to eat, shower, use thw restroom and relax at the casino or tv lounge.

  • Michael Stricklin

It’s just a casino on one end of the lot . The other end is fuel , cat scale. I would not recommend this place if your not having to deliver close. The lot is full of really deep potholes that can do damage to truck. The shelves are empty in the store . They do have drinks . But no foods like hot plate are sandwiches. Showers I would avoid as well . It’s basically a money pit . You also have to pay 10usd for over night parking. Trust me you avoid .

  • TruckerGitty

Called to make sure of everything. When I got here I about cried. No hours to go anywhere else. No Huddle House. Parking is $10. Showers I was told were $7. and why I even came here. Surprised NO HOT WATER!!! Restaurant is a joke. Parking lot will rock your world. C-store has about nothing on the shelves. I bet they are closed in a month! Sad they could do so much better!!!

  • Kristy Perry

I would stay here again. Not sure about the negative reviews but we had a great experience. $5 a day to park. Facilities were clean but we didn't shower here. We just parked the truck and got a cab to the French Quarter ($35 each way). Great and safe option for drivers to park on long weekends and to head downtown.

  • Karen Chatwood

The manager at this location apparently doesn't know her own stores "specials" or there is a lack of communication to her employees. Will never go back to this establishment due to fact that they are very unprofessional. A Manger should know how to respect the customers that pay her bills.

  • Jacob Goughnour

Moved down to New Orleans for the military. Scales here for your future PCS worked perfectly and the attendant was extremely kind and helpful. Be careful in the lot, the other reviews about potholes are accurate, but the same could be said about the rest of the city.

  • ALICE LANDRY / BLAISE

Their were rats fighting in the ceiling. The panel kept moving and you could hear them little bastards moving around. Employees seem to be used to it. Laughing about the matter. We didn't think it to be Funny at all. Sooooo we left. We will not be returning.

  • Jason Adams

Complete Dump don't waste your time stopping. No food no showers the convince store almost empty then they want 10 dollars to park. And you can break a axle in there parking lot it so rough never again stopping there.
Price per person
$1–10

  • Jennifer Goins

Cold showers, why? Advertises resturant, closed, nothing close by that would deliver food. Parking lot was horrible. Cars slowly cruising through like they are scooping out the area. DON'T WASTE YOUR TIME! Drive a little farther to the pilot.

  • Alan Weeks

I'd give this place a zero star if I could. Potholes everywhere, shelves are 90% bare, lights are out. Just goes to show how horrible a place can be when you've got no competition.
Food: 1
Service: 1
Atmosphere: 1

  • Towanna Bobbitt

very disgusting shower rooms ..the give you dirty wash clothes and the towels have holes in it .no one cleaned them! We were very upset. the floors are very nasty ..please do not go here if I could give a 0 I would!!!

  • alan sian

After delivering to new Orleans cold storage Arrived at 0400 doors locked employee sleeping told closed how you closed if open 24 hrs. Parking lot is rough wife and I just wanted to use bathroom before going to bed

  • Charisse Fort

While on vacation, we ran in to use the restrooms and the ladies gave one of my 8 kids a fidget spinner. They were super sweet and not just bc of that. Very welcoming the and the restrooms were very clean.

  • Steven Ortiz

Great food I was amazed! I almost did not go in ,glad I did! 3.99 for the great food! The waitress was the cook my hat off! Parking lot in ruff shape and casino on the end pay no mind ,food worth trouble!

  • Ashley Martin

The shower room I was in was very clean &spacious. I parked the car & felt safe to get some sleep. I would definitely recommend this place & I will be stopping here again on future trips through this area

  • Jessie Layman

I live very close and the guy that runs the place is very nice easy going. All the staff but one woman rairly seen and i know why. They are nice and do thier job. their is always room for improvement.

  • jose navarro

Good place to rest people who works there are friendly. The parking lot is kind of rough other then that I have no complain. There's always plenty of parking too no matter what time you get there.

  • Cosmic Dog

The people are fine here, but as far as the facility is concerned? Go somewhere else, unless you like shitholes. It's like staring deep into an infected colon. Fear factor could host a show here.

  • Russ Reinoehl Sr

Quite place, good food and nice people. Mostly rental parking, lot could be cleaned up a bit. Was not in Casino, did not shower here. Not much traffic, makes for a good sleep.

  • Joe Cassell

First time here will never go back 730 pm conv store is closed cannot get through lot for all the holes restaurant no longer open pass poor way to run a business

  • Jacqueline Crawford

I enjoyed my time here. The shower was NICE and HOT. Everyone is friendly. The place is nice and clean. Hopefully the food is delicious. I haven't eaten yet!!

  • Rickie Meeuwsen

I was actually surprised how nice it was and there is even there nice lunch type restaurant there as well as good priced gasoline and not in a busy area

  • Rebecka Binion

Scan. Huge sign from the interstate and advertised as a truck stop. Three vintage gas pumps and an empty convenience store. Didn't visit casino.

  • gary e

Food was good but what a depressing place. Parking lot is trashed. I assume this is another place that didn't recover from covid. Sad …

  • Terry B

If you're on the road and want some of that "waffle house" type of food, then look no further. Pretty solid place and the food isn't bad.

  • Andrea F

Close to work. Easy in and out. Prices are a bit high, but this is very out of the way. I usually stop if I'm going the back way to work.

  • Steel Horse

Place is kind of like their sign. They treat you like royalty, but their parking lot is trashed. Got it half way figured out anyway.

  • Nicole Williams

Security guard sits there with her pants unzipped without a mask! Refused to put one on but demands all customers to wear a mask.

  • Jason “Kasper” F

Supposed to be 24 hrs. Closed at 11 doors locked tight. Drive S-L-O-W threw the parking lot, potholes are everywhere.

  • Justin Mullen

Just stopped for the scale. The lot is full of potholes. Some are pretty big, like axle breakers if one is careless.

  • Timothy Nolan

This is about the nastiest truck stop I have been to the restrooms weren't clean and none of the doors had locks

  • chris fernandez

Not much here cold shower and all but the food is really good Better then most truck stops I’ve been to.

  • John Ramsey

No mask, no service. Gigantic pot holes everywhere. No overnight parking. No money for you. …

  • Terry Smith

How was it? Don't know, it was closed because it was cold outside. Parking lot needs work.

  • Matt

Outstanding food and premium service. One Exceptional Truckstop

  • paula williams

Come the the Palace Truck Stop for Excellent Customer Service.

  • Elvis Lie

Showers out of order , restaurant closed since August..

  • Varanetta Price

Was not clean and don't have some of the thing on menu

  • Kamo Trucking LLC

Restaurant is closed..and the Casino is set too tight.

  • Christopher W. Sanders

Very nice manager working here. Ask for Paula.

  • Chad Tippie

Apparently the Showers were out of service

  • FRANK GRAY

Great food and even better service. …

  • Larry Harris

Cat scale out of order. Couple years now.

  • Paul Thomas,Jr.

Nice people friendly people.

  • Street Glide Doug

Very nice lady at the desk.

  • pablo tamashiro

No shower. Out of service.

  • Glenn Castle

Great people and service

  • Ángel Villalobos

Lizards all night long

  • Sharon Brackenridge

Friendly atmosphere

  • Doug DeWitt

Very nice people

  • angela godwin
  • Jason Forest
  • Shaun Stanton
  • Jose Luis Rodriguez
  • Hector Rodriguez
  • Brian Swart
  • Mark Triplett
  • Darold Jones
  • JUAN GOMEZ
  • james bruno
  • Sinatra Jones
  • Jose Navarrete
  • Ben Gorman
  • Benjamin Roussin
  • Katrina Smith
  • Kevin Barnes
  • williiams james
  • Kary Johnson
  • Megan Stephens
  • Stephanie Mbelu
  • Darick Johnson
  • Rob
  • Lee Pizani
  • Jaelin Manuel

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