Orrong Compounding Pharmacy

148 reviews

704 High St, Prahran VIC 3181, Australia

www.orrongpharmacy.com

+61395107717

About

Orrong Compounding Pharmacy is a Pharmacy located at 704 High St, Prahran VIC 3181, Australia. It has received 148 reviews with an average rating of 4.6 stars.

Photos

Hours

Monday9AM-8PM
Tuesday9AM-8PM
Wednesday9AM-8PM
Thursday9AM-5PM
Friday10AM-5PM
Saturday9AM-8PM
Sunday9AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of Orrong Compounding Pharmacy: 704 High St, Prahran VIC 3181, Australia

  • Orrong Compounding Pharmacy has 4.6 stars from 148 reviews

  • Pharmacy

  • "Stephanie Catsicas is an unprofesssional and unethical pharmasticist"

    "I’m not the one to write reviews but when I read these horrible reviews I thought I should offer my opinion"

    "Yesterday we visited the pharmacy and I have to say John who is not only a pharmacist but a naturalpath is the most knowledgeable, caring and attentive man"

    "The exceptional customer service I have recently received from the team at Orrong Compounding Pharmacy has been outstanding"

    "So many alarming things wrong with this place! Staff shouting people's prescriptions and personal details across the pharmacy when I've been in"

Reviews

  • M S

Stephanie Catsicas is an unprofesssional and unethical pharmasticist. Her conduct and manner towards me has put my health and wellbeing at risk. She refused to dispense medication as part of a prescription issued by a health practitioner. When I questioned why is she refusing to do this she indicated that pre-payment is required before making up the medication. I've been to this pharmacy on a number of occassions and no such request has been made. I was at the pharmacy for over 20 minutes and she did not discuss this requirement while I was there. When I asked to esclate the matter she became extremely unprofessional claimining that "I am the boss and you can't do anything". When I expressed that I would report this matter she then proceeded to say "If you are going to report me then I do not need yo hrlp you". Stephanie's conduct is unprofessional and puts individuals health at risk. This matter will be reported to the relevant health regulators including the Pharmacy Board. As Stephanie has breached her professional and legal obligations as a pharmacist. No pharmacisist can make these type of unilateral decisions that may impact the health and wellbeing of individuals. I make this notice to inform the public because this conduct has the potential to threaten someone's life. This conduct is unacceptable, unethical and unprofessional. Stephanie has failed to comply with professional and legal obligations that guide the conduct of pharmacists. Stephanie has put my health and wellbeing and risk and this conduct has the potential to harm individuals. Disgraceful ......RESPONSE TO JOHN CATSICAS, OWNER ....... Date: 10 March 2023 Thank you for your condescending response dated 9 March 2023 . In relation to your comments, I wish to confirm that I am stating the facts not just "airing". Firstly, you do not have full insight around my medical history so you are not in a qualified position to state that my "health and wellbeing" was not at risk. Also, you were not on the other end of the line with Stephanie. In relation to make repayment, I did seek clarification around the reason for the repayment to which Stephanie provided a vague response explaining that there was the error. She provided no specific dates or information about the error. Regardless, because I need this medication urgently I did agree to come in on Wednesday 8 March 2023 and make payment for the medication, however, Stephanie responded that she will not dispense the medication, instead she would be "willing" to either "send the script to an alternate pharmacy or my home". As you should know, there are limited circumstances under which a pharmacist is permitted to refuse to dispense medication. In this current situation, there was no lawful or legitimate reason for Stephanie to refuse to dispense the medication. This is a real concern that she acted in this manner. Stephanie has failed to comply with the lawful, professional and ethical obligations. I do not expect an objective response as you are related to Stephanie. Stephanie's conduct is DISGRACEFUL and the response from Orrong Compounding Pharmacy is equally DISGRACEFUL.

  • Maryam Tanyous

I’m not the one to write reviews but when I read these horrible reviews I thought I should offer my opinion. I am sick of online trolls who so quickly jump to bully businesses without doing what should be done and ask to speak to the owner or manager about your grievance. Give the business owner the opportunity to right what went wrong you feel has occurred, don’t be a coward and write bad things. John the owner of the pharmacy is the nicest gentleman you’d ever meet! The short grey haired lady whose name Is Deb has always gone above and beyond for mee. She’s researched and ordered in any and all random products I’ve asked for and even kept them in stock for me so I didn’t have to wait. The only time I ever seen anything was when she told a customer she’d be happy to serve them once they were off the phone. But hey I agree with her on that one! The new generation are just abominable with their manners! How can you expect good customer service when you are on the phone?! I became a customer of Orrong Pharmacy for my compounded items. They were cheaper than the place I was going and the first time I got my product it looked completely different to what I always had. When I queried the chemist she politely took the time to explain why it looks so different and how they had formulated it in a stabilised base. It turns out my previous pharmacy had been making it incorrectly. And no I didn’t give a bad review to them. I simply informed the other pharmacy of their mistake and after that I have stayed with Orrong pharmacy. All the products I have had compounded have been of excellent quality and value. The chemists Melinda, Alise, Luan, Seeka and John have all taken the time with me of various occasions to explain what things are, check them against other medications I take, show me how to use them and provide me with information on the product. The few high priced pricate prescriptions I get are either the same as Chemist warehouse or a few dollars more but I really don’t mind since the service is exceptional. Thank you team at Orrong for taking such good care of me for the last few years! Come on loyal customers let’s rally against the trolls!

  • Rob

Yesterday we visited the pharmacy and I have to say John who is not only a pharmacist but a naturalpath is the most knowledgeable, caring and attentive man. My child has had many medical issues over many years and the doctors we see only seem interested in quick fixes not holistic fixes and moving towards a cure / healthier version of my child. John straight away looked at our blood tests and noticed a number of inconsistencies. The Dr the day before noted two. John gave us lots of great advice but also gave us a plan, and suggested strategies as well as vitamins that may help. No Dr so far has gone any further than their speciality. John emailed us lots of reports after our visit and we are so grateful that we will be working with him to help get our child healthier. Being a compounding pharmacist, John can make you up homeopathic preparations and is well known for his success in treating a whole range of ailments. The whole team is so lovely, the shop is well spaced out with medication, vitamins, gift items, it’s a one stop shop. I cannot recommend John and the team highly enough. I had a sinus operation and needed a sinus spray and my ENT said go to Orrong compounding pharmacy see a man named John he makes up a spray that many people say is the only thing that helps. Even the Doctors send people there.

  • Amy De Felice

The exceptional customer service I have recently received from the team at Orrong Compounding Pharmacy has been outstanding. Customer service is something that I highly regard. The team are exceptionally helpful, understanding and prompt with their service and delivery. Amidst this turbulent time for everyone, the team are so warm, jovial and clearly willing to go above and beyond for their customers. I would like to sincerely commend your team. Courtney and Rachel in particular and the lovely pharmacist who helped me with advice in relation to my daughters condition and high temperature. I honestly have never received such beautiful customer service and particularly Courtney who was willing to go above and beyond for me last night to help me out and purchase a product from coles at such a late hour! Solo parenting is hard enough let alone taking medication which can be quite shameful as a parent at times. Not once have I felt judgement from any of the pharmacists and this is quite an important aspect for me to feel fully supported, particularly during this time. Please pass this on to your team and it is with much gratitude that you have such a lovely and competent team. Thanks so much I won't be going anywhere else! Regards, Amy De Felice

  • Harry Irvine

So many alarming things wrong with this place! Staff shouting people's prescriptions and personal details across the pharmacy when I've been in. When picking up medications I asked them to keep my details quiet, they scoffed at me and continued as they pleased. This dropped my already low view of this place. I had reservations about ever going into this pharmacy as they have a naturopath clinic in the pharmacy with advertising all over the exterior showing things like two women (one looking old and one looking young) the ad then states that they are the same age and infers that naturopathy is the reason they look different. This is disgusting pseudoscience. On another occasion I asked a staff member if it was okay to have a naturopath clinic inside a compounding pharmacy - I feel like this gives false equivalency - like naturopathy is in any way equitable with real medicine. They ignored my question and then refused to dispense my medications and actually threatened to call the police to have me removed. I seriously suggest you give this place a miss if you want kind, careful, or trustworthy pharmacy services. Strongly recommend Prahran Midnight Pharmacy one block away on the corner of High Street and Williams Road.

  • John Hurley

When I want something special that my chemist, 5min away can't provide, I happily drive to a special chemist, 40min away. I'm greeted by good-looking staff, mainly young women, who are friendly and helpful, without being pushy. Then, apart from the standard prescription services: As a compounding pharmacy, a woman can have bio-identical hormones made up in the shop, I've had Homeopathic drops made up, which comfortably helped me lose 5kg in 24 days, I've had advice on high quality (not supermarket) nutritional products, with the professional knowledge of possible interactions with prescription drugs, Finally, the owner of the Pharmacy, John Catsicas, is not only a qualified pharmacist but also Naturopath, Homeopath and, I've found, all-round Nice Guy, even has a sense of humour! What's not to like about the Orrong Pharmacy, cnr High St and Orrong Rd? Well worth the 40min driving there and back! John Hurley DC, CTM

  • Ossika Xavier

I believe that the head pharmacist, Anne-Marie, could have used a more tactful approach when addressing the fact that I had not received my prescription sooner. Her comments, which she made aloud from behind the counter, were unprofessional, embarrassing, and insulting. I understand that there are strict protocols that must be followed in this profession, and that social distancing measures require staff to speak out loud. However, this does not mean that customers should be privy to the personal thoughts of staff members. The rest of the staff at this pharmacy have been absolutely fantastic, and I would give them nothing less than five stars for their commitment to the community. My family and I will continue to come here when we need our prescriptions filled. Personally, I prefer a cup of ginger, honey, and lemon tea to heal my woes. However, if my problems are more serious, I will reach for the Windex.

  • Jodie Hooper

John and the staff at Orrong Pharmacy are simply wonderful. They are second to none. All are extremely friendly, attentive, knowledgable and ready & willing to help. The range of products is impressive & diverse, from beautiful greeting cards for those times you need a quick birthday card or thank you last minute, to organic, environmentally friendly personal healthcare options, supplements and of course pharmacy items. Being a Compounding Pharmacy John & his team can provide you with whatever you need. John himself is the most kind, caring and considerate pharmacist you are ever likely to meet. His nature is to help people and that shows in all his interactions with customers. Just a lovely man. I cannot recommend this pharmacy & it's wonderful staff more highly.

  • zane haupt

As a loyal customer of this pharmacy for 10 years and even more so now that my wife and I now have 10 month old twins. I’m very saddened at the blatant disrespect shown by management to now charge an obscene amount of $53 for Novolac Allergy formula. At almost $20 more than chemist warehouse and other pharmacies in the area, this increase is a slap in the face to parents who rely on local pharmacies to supply essential allergy related products for their infants. No one is saying it should be the same price as large retailers (chemist warehouse) but $20, almost 40% more is disgusting. Thank you for praying on the needs of desperate parents trying to feed their children but today will the be last time my family spend a further cent in the place. Merry Christmas!!!!

  • grant spencer

A big shout out to John and all the wonderful staff at Orrong Compounding Pharmacy. All the staff are friendly, extremely knowledgeable and the shop is well stocked. John who is both a pharmacist and natural path is the most caring gentleman and his wealth of knowledge in both fields of health are such are a bonus. I am not sure why people feel the need to whinge about waiting for an order these days. Yes they are short staffed, who isn't. But not one person there is ever rude, and they don't rush you even though they are under the pump time wise. Honestly, anyone whinging about the photos on the outside of a shop has waaaay to much time on their hands. Thanks everyone at OCP you do a brilliant job and we are very appreciative for all your care.

  • sarah dall

I wanted to right a review about Orrong Pharmacy to let people know in the area what a great Pharmacy they are. I originally came across John and his staff several years ago whilst living around the corner. I have since moved further down the road and pass several chemists to come back here to get advise on things. John and his staff are extremely knowledgeable and helpful. As well they are a compound pharmacy which is a huge bonus they also have great gifts for people so no need to race around. I recently bought a french jigsaw for a birthday present (under 20 dollars : ) I don't think I can rave enough about Orrong Pharmacy and the staff that work there. They are always happy and helpful and really go out of there way to help you.

  • Emma Perilli

Absolutely disgusting service by a lady called 'Joanne' or 'Joanna'. Disgusting attitude and extremely disgusted by my figure. I had asked that the prescription be generic and it was brought out as expensive branded and I politely told her that it was incorrect and that I needed the generic brand and she told me off saying that I should have shown some what of a health care card. Once I had given it to her she snatched it from my hand carried it to the pharmisist whilst staring me up and down and shaking her head. Absolutely disgusting service by her. I will not be going back.

  • Georgia Takis

My God daughter had embarrassing dry flakes like dandruff on her navy blue school blazer.I say like dandruff because I had tried over ten different shampoos and treatments over an entire year with no result. A lady at the pharmacy was most understanding. She asked a few questions and recommended a particular shampoo/conditioner combination and said "I guarantee this will work for your daughter! Within 2 weeks the "dandruff" had disappeared!Her hair was lustrous and clean!No more unsightly flakes!! Thank you Thank you Thank you... Georgia Takis

  • Aneeva Pty Ltd

I have been ordering a compound medication for about a year from this pharmacy. They have been an absolute delight to deal with. I would receive a message the moment they get the faxed script (usually within minutes of my doctor faxing it). They keep me on track with my order status and give me options for delivery or pick up. The packing is always thorough to ensure the medications arrive safely. Overall a reliable and friendly customer service to the point that I have made them my preferred compound pharmacy. Keep up the great work!

  • Cate Alt

Went into Orrong compounding pharmacy for the first time over the weekend and had a really pleasant experience. I had called ahead and the staff graciously put an item on hold for me as they only had one left! When I went into the store a couple hours later I was greeted by Rachael and as promised the held item was waiting for me. To be honest in this day and age it’s lovely to be treated like a person rather than a number! Thanks so much! Will definitely be coming back!

  • Nicole and Derek Rotter

Always amazing service and friendliness from the team at Orrong. Recently I have needed a few different medications to treat injury-related pain and one of the evening pharmacists, I think her name is Stephanie (so sorry I can’t recall), was really great at explaining all the differences and possible side effects and helped me to work out the best option for me. Really appreciated her time given it was a busy evening too. Thank you, great staff, great service

  • Samantha John

Following excellent service on New Year's Eve, I'm so pleased to have found this compounding chemist. I spoke with John about needing an urgent compounded script filled for my infant daughter and I was met with such kindness and wonderful service with the script turned around in under two hours. In addition, the product appears to be far superior than what we had previously been buying from another pharmacist. So pleased, we'll be back for sure!

  • Cody Harmon

John is a brilliant operator. I was nervous about the vaccine and his experience made it a painless experience. John is also well researched in traditional western medicine and also homeopathic medicine as well. All of the staff there were also wonderful to talk to. Send your local business to smaller operators like John who put their heart and soul into small business. If you live in Stonnington go here for your pharmaceutical needs.

  • Jodie W

I must commend Jenny Mac for her pleasant disposition and professionalism. The pharmacy was very busy at 1.45pm today (22/01/2020). I needed to get some documents certified. I was served by Jenny promptly when she finished dispensing medication, and was greeted with a warm smile. I apologised for coming in at a busy time, but she said it was no fuss at all. It was such a pleasant experience! Thank you Jenny!

  • Marie Wolfgang

I love this pharmacy and the team that runs it. No matter what silly questions I have about my compounded medications, they are always happy to oblige me. I’ve been meaning to review Orrong Pharmacy for a while now as they have been my local chemist since I moved into the area 3 years ago. In those 3 years I’ve had nothing but fantastic service, warm welcomes, expert advice and highly professional service.

  • Alireza Mofrad

Waited 20 minutes and after all the waiting I was given the wrong dosage. Useless bunch of people. It was pre-ordered, I just walked out. Replying to owners comments below: 1) I requested 2.5mg over the txt 2 days ago; it was confirmed order is available to be collected; 2) I showed text messages and my script to lady in front desk; which then she wrote on the paper; It was a horrible experience.

  • Min

Am writing this review because I'm astounded at the price I paid here for a morning after pill - $40 compared to $14.99 at other pharmacies - same brand, same dosage, huge mark-up. The pharmacist was lovely, explained everything to me and made sure I understood the ins & outs of the medication. However, the lady at the front counter was less than friendly. Won't be going back.

  • George Ioannidis

I have been visiting this pharmacy for many years and thought it was about time I shared some feedback. The team is always kind, friendly and professional. Stephanie always goes above and beyond, in particular, following the birth of our baby recently, when she went out of her way to source a hard-to-get product for us. We really couldn’t have asked for anything more.

  • Zoe Canestra

I came here for the first time and needed a cream made up as my local pharmacy is not a compounding pharmacy. They said it would be done by tomorrow, but I asked if I could have it by close today (10pm). They said yes, and amazingly I got a text not one hour after I’d got home saying they’d done it! Excellent service for your compounding needs

  • Peta Rice

John and his team are very knowledgeable in pharmacy and chemisty and are always willing to share their information. Their background in naturopathy amplifies their knowledge in alternative and holistic care aswell as pharmacy. Personally I wouldn't go anywhere else, we're very lucky to have them. Highly recommend +++++

  • Caroline Ford

Service & product offering is outstanding. Save for being fobbed off by the diet consultant in regard to my enquirers concerning their Reshape Program. To say I felt like an unwanted potential customer for said program would be an understatement!! Very disappointing & out of character with their communication culture.

  • Alexandra Louise

Went here and asked the pharmacist if they stocked anything for coughs without sorbitol. Got handed something and told it had saccharine but not sorbitol. Looked at it when I got home and it contained large amounts of sorbitol. I realise I should have checked this when I was there but I guess I trusted the pharmacist?

  • Rob Kaczan

The pharmacist, John, and his team went absolutely above and beyond to organise my son a particular kind of antibiotic when there was a shortage across Melbourne. They took it upon themselves to problem solve several issues and showed great effort and care for my son. Can’t recommend this pharmacy or the team enough.

  • Amanda Jade Martin

I adore the team down at Orrong Compounding Pharmacy. I had to go in and see them regarding weight loss and was rather embarrassed. There was no judgement and they gave me the encouragement i needed to get the job done. I really recommend going in and seeing John, Stephanie and the team for all your health concerns.

  • Eleni i

The team at Orrong Rd Pharmacy are fantastic. They are a professional and customer focused. I especially recommend them if you are approaching your health and wellbeing holistically and would benefit from custom compounding requests. Thank You John, Stephanie, Elise and the rest of the team you are a powerhouse.

  • Hugo Armani

A fantastic family-owned local pharmacy. The pharmacy is always stocked with items and the staff show great kindness and exceptional customer service. A special thank you to the pharmacist Ivana for helping me with my scripts. She took the time to discuss my new medications with me which I appreciate very much.

  • Phyllis Lau

It wouldn't cost you anything to smile! I was at this pharmacy this morning. The pharmacist was fine but the shop assistant , an older woman, was really quite unfriendly. It wasn't anything she said but she did not smile and her words were curt and inpatient. The boss needs to have a serious word with her!

  • NixPen Pixs

Amazed at the results from my naturopathic appointment! Have seen improvements to my health already and would highly recommend John and his new machine to everyone. I also found the pharmacy well-stocked with really interesting ranges and the team were exceptionally friendly and helpful.

  • Andrew Bowler

John and his staff are informed, friendly and care about me. The type of service you used to expect lives on! Health and wellness experts, better than google, they'll point you in the right direction. I've got more confidence in what I'm taking and the results I'm getting. Thanks!

  • Allison McKellar

What a lovely experience and how nice it is it in our Big City to receive some lovely Old Fashion Service. It is so refreshing to see Pharmacists going out of their way trying to help me and explain the Medications. I will defiantly make this my local. Keep up the good work! xx

  • umme rida

One of the best customer service i have ever experienced at pharmacy. Went to the pahrmacy yesterday and I would like to thank "Zain" she is very friendly and welcoming, she helped me with my chesty cough and recommended a product for my face which is really good. Thank you!!!

  • Mads Dyer

Got served by a wonderful young lady pharmacist the other day - she is a brunette - wish I could remember her name! She was super helpful and went out of her way to inform me on other ways I can treat my condition. Everyone that serves me in there is very lovely and helpful.

  • Stephanie G

Orrong Pharmacy is a very welcoming pharmacy. Even when busy, you can see how all the staff work so well together to assist everyone. John is always knowledgeable and listens to any concerns that I may have and answers any pressing questions. Thank you Orrong Pharmacy!

  • Andrew B

Great compounding pharmacy, however watch as some of their items are prices incorrectly. Had to return for a refund as a candle was marked $30 cheaper than I was charged. Didn’t really get an apology, just a refund. Would return for their compounding pharmacy though.

  • Lisa skigopoulos

I am very grateful for the way John had handled my daughters condition, He has consistently gone out of his way to ensure her health and well being is okay. He is very knowledgeable, very patient and very very funny. The staff are super friendly and very helpful.

  • Gordana Letic

This has been my go to pharmacy for over 10 years even after I moved away from the area! I always get genuine advice and the staff take the time to talk through options if needed which always puts me at ease. Thank you for the wonderful reliable service

  • Doc Arsy

Love this pharmacy! I had red inflamed eczema in my elbow, I tried many different products that didn’t work and made it worst. Zein recommended moogoo oatmeal soap and cream. Glad that she recommended them for me. My skin is much better now. Thank you!

  • Saka Water

The Chemist was so easy to find, Love the big range of products to choose from and every product I've purchased. If there's any questions about any product, John and his staff are always quick to help, they are fantastic. Can't recommend them enough.

  • Sara H

The knowledge and care shown by the staff at Orrong Compounding Pharmacy is wonderful. The pharmacy is local to my father and they cleaned and bandaged a deep finger cut. Its great to know there is a service within walking distance he can

  • Louise Wilson

Very knowledgable staff and a fabulous range of supplements. I have been coming to this pharmacy for years and have always found them to be professional and helpful. They also have a rage of beautiful gifts and cards. Highly recommended.

  • Eleni Kontos

Horrendous, avoid at all costs!!! Rude assistant and pharmacist. It's the closest to me and I've tried a couple of times but after this last extremely rude experience, never again!! Definitely removing list, unsubscribe for ever!!

  • Budour Alh

Amazing pharmacy, Thank you so much Zain, she’s friendly, kind and very knowledgeable. She recommended a good range of La roche Posay products and she was very patient with my daughter while she was choosing her toy …

  • John Mav

I wouldn't generally provide feedback for a pharmacy as its just one of those places you visit when sick and desperate. However I was served by a lady named Courtney and she was brilliant with her advice and recommendations!

  • Amanda Tetoros

Exceptionally wonderful and hardworking team at “Orrong Compounding Pharmacy”. Especially a delight when John answers the telephone! Ps Christina, thank you for your custom, l felt very well looked after this morning :)

  • Eleonora Mazzallo

Experience with the staff and pharmacists was of very high standard. Staff were very friendly and happy to assist with all questions and even went beyond. I highly recommend this pharmacy and Will definitely return.

  • Do Be

Wonderful pharmacy - very well stocked and great for compounded meds - staff are very helpful and being able to SMS/email script is an excellent service. Definitely a very well organised and impressive pharmacy!

  • Savva Karathanasis

Very impressed by the service last night at the orrong pharmacy although it was past closing time both the pharmacist and the assistant were very helpful and patient with me.HIGHLY RECOMMENDED . …

  • Lily Farrugia

This is an excellent pharmacy!! Dr.John is always very caring with his health advice for our family . We really appreciate the time & effort he & the rest of the staff take when we visit. …

  • Steven Haas

Extremely professional service providing highly specialised medication treating conditions requiring compounded medications. For all of your compounding needs, contact this pharmacy.

  • lucinda barnett

Always have a lovely experience here. No judgment when asking questions or seeking advice. Especially, when sometimes you’re in a pharmacy during hard moments and not feeling great.

  • vicky b karavasios

Great personalised and friendly service. I like how the pharmacist takes the time to explain the medication. I’ve been going there for over a year and very happy with the service !

  • Betsy Kirk

John has the answers to all your pharmacy, health and medicine needs. He is warm, friendly, extremely knowledgeable and happy to give your enquires the time and care you are after.

  • Jenn Waterston

Thank you to the staff who were involved in my parents care on 7/4, in particular Irene for her excellent vaccination skills! So lucky to have such a great pharmacy close to home.

  • Caroline KELLY

Kind, professional and friendly service. Highly recommend this fantastic pharmacy. Love the option of compounded medication as well. SMS ordering of prescriptions is a bonus too!

  • Mark Gebert

Best pharmacy going around John and his team are always so helpful. Love that they have a huge range of drugs and holistic medicines. For any advice be sure to go in.

  • Amanda Colliver

John is the kindest Pharmacist I have ever met. He has the ability to make you feel special and cared for even though he's never met you before. A really lovely man.

  • De Ko

Absolutely the best service going around in a chemists, friendly staff always helpful and quick service if on the run! Thanks it’s worth the drive from Dandenong!

  • David Howells

Cannot recommend this pharmacy highly enough. John, Jenny and the team are always friendly, caring and helpful. A great customer service experience every visit.

  • Tony

The pharmacy has been looking after my parents for years. Their service has been very friendly, always on time and nothing is much trouble. Highly recommended

  • Jason

I started visiting this pharmacy because it was my local, but every time I’ve been in the staff have been incredibly helpful, kind and efficient. Great work!

  • Lisa West

John and the team at Orrong Pharmacy are awesome. I love their holistic approach to health. They are really committed to making you feel better inside & out!

  • Olivia Z

Amazing staffs and professional pharmacists , love this pharmacy. Miss Zein helped me with dry ,itchy skin on my face and around my eyes cause by hay fever

  • Igor O

I've been a customer at this pharmacy for over 3 years. The staff is really knowledgeable and easy to deal with. They cater well for my compounding needs.

  • taniamullins27

Amazing service. The two ladies that served me were excellent, very polite and nothing appeared to be a problem. Product was posted and arrived as stated.

  • sitra abdurahman

Absolutely amazing customer service!! Thanks Zein went absolutely above and beyond to take care of all my enquiries in skin care and allergies …

  • Polly Prentice

Thank you so much John for for your calming influence with my daughter when we had our vaccinations. You are a sweetheart! VOTE 1️⃣ John …

  • Dom F

Poor service. Rude woman behind the counter with short, white hair. Makes you think that if they hate customer service so much, don't work there.

  • Michael Ayoub

Always love coming to this place. They have a big range of great products, the staff are always friendly and very helpful, highly recommend them

  • S Jain

They are a great pharmacy . We are so happy with the service, friendliness and they are always willing to accommodate or answer any questions.

  • Jayne Petzke

Absolutely fantastic services and team! Always so friendly and helpful. Love the text script service and express postage being I'm not local.

  • Donald Ritchie

The people at Orrong could not have been more helpful. Incredible customer service and offering a great service for people in the country.

  • Tim Thornbrough

This is the only pharmacy I go to in the area! Great service and quick refills via messaging. Family run business with family values too.

  • Melanie O'Shanassy

Brilliant to deal with such caring health professionals. Always brilliant but went above and beyond with the COVID restrictions in place.

  • Tony G

Brilliant pharmacy. The pharmacists are incredibly knowledgeable and helpful. The service is outstanding. Don’t go anywhere else

  • Nicolette Hunsinger

I wouldn’t normally say what a pleasure it is to visit a Pharmacy but this place is a dream. This place goes above and beyond

  • Bare Laser And Skin

The service and quality of compounded products received from Orrong Compounding Pharmacy is always beyond our expectations.

  • Jane Portnoy

Wonderful chemist, great service, knowledgable Flu shots for the whole family with no fuss. Thanks for looking after us

  • Penelope Gibbs

Always happy and helpful. I was surprised by some of these poor reviews I have not experienced anything like that.

  • Jess Berger

The staff are so helpful and kind. John is a star and Courtney always goes above and beyond to help me out.

  • Stephanie Auwaerter

This is such a great pharmacy, John is very knowledgeable and caring. Can’t recommend them highly enough!

  • Roza Janowska

Very professional customer service, helpful staff, they respond quickly and seems to be good organised.

  • Frances Mann

What a knowledgable and friendly team at Orrong Pharmacy. A great help in a time of need .Many thanks

  • Melinda Marriott

Can't recommend John from Orrong pharmacy more highly. Always happy which makes me return. Thank you

  • Abby Wootton

John and his staff are super helpful and we love that they have a huge range of holistic remedies.

  • Madelaine Partsioglou

John was a delight to engage with, very friendly, positive and helpful. Would highly recommend!

  • Paul Efren

Great service at Orrong Compounding Pharmacy. Dr John is a great guy and very professional.

  • Peter Pana

John and the staff are very helpful and friendly-lucky to have such a good local checmist

  • Z Z

Excellent customer service. Staff very polite and respectful. Highly recommend. 5 stars.

  • Elle Perri

The staff were absolutely amazing . Very understanding and helpful. Highly recommend.

  • LAURA LARA

Worst service! I always have to wait ages to be able to have some help from them!

  • Kylie Borchers

Excellent customer service.You feel like they really care about your needs.A+

  • Hot Sauce

Super friendly staff that go that extra mile to help during this pandemic! :)

  • Small Creek

Will just yell your symptoms and medication across the room. Thanks so much.

  • Mitch Baynash

I got my flu shots and the guy was very friendly and I didn’t feel a thing!

  • Lana Kooks

Excellent service, very clean, pharmacist is friendly and informative.

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