In all of my years living in Melbourne I have never received such informative and impeccable service as that provided by Ramses, the pharmacist at Mounts Pharmacy in Heidelberg. He has a very caring nature and professional disposition and I would highly recommend him for any pharmaceutical advice. Thank you Ramses!!!

This is best pharmacy I have ever used on a regular basis in AUSTRALIA! the pharmacists are very helpful, informed, professional, and very kind. The staff are really friendly and nice. I always walk away feeling good about myself… it’s always a positive experience is what I’m trying to say. Highly recommend …

A quality venue enforcing covid rules for the greater good. Ignore the 1 star trolls who simply want to pretend they have exemptions to try and get around the rules. All retailers are private businesses and have the right to refuse entry or service to anyone. Good on them for standing their ground.

Took a script to Mounts for my partner with 4 items $87.90. Chemist Warehouse charges $61.00 for exact same items. Plus, middle aged women (dark hair) who works there, was rude to a junior staff member in front of me. Very unprofessional. Will never go back.

We have been going o Mount's for many, many years.The staff are wonderful and always go out of their way to assist. Pharmacists are great, quick to help with questions and to offer support.They explain any new medication prescribed. You never feel rushed.

BUYER BEWARE!! Charged more than double for 2 prescriptions filled. Came home to realise that previous prescription filled by my partner was _less than half_ the price of what was dispensed by Mount's Pharmacy. Before anyone asks, "No I was

I had my booster shot on 24.02.2022, PC37F6. It was painfull at the time and by that evening was twice the size it should have been. Couldnt move arm up or drive. To cut a long story short I now suffer from Buesitus or 'frozen shoulder', as

Thought they were great to start off with. Now I'm stuck in the a apartment after knee surgery so I've been getting meds delivered. Today they decided my script ran out without giving any warning they ceased delivery. Not even a phone call.

Hahah at Mr.fogarty below its not a supermarket pull your head out of your arse, this chemist is great!!!! have been going there for over 6 years a real shame to see the chemist warehouse popup over night and bloody nearly next door as per

Generally at the upper end of the pricing spectrum, Mounts had an item erroneously scan at the register and then charge the higher price. When we pointed this out, they basically said 'too bad' and went with the high version. Isnt there a

This was by far the worst pharmacy I’ve ever been to. I was discriminated against and shamed infront of other customers for not wearing a mask, when I suffer from severe migraines and a mask, which limits my oxygen intake, can provoke one

Very disappointed that I incorrectly administered an opioid to my seriously ill husband after collecting the prescribed medicine from this pharmacy. I was not given a drug information leaflet along with the medication. My husband had an

I don’t often post reviews, but wanted to acknowledge the outstanding professionalism and care that this pharmacy offers. The pharmacist reviewed my recent script history before dispensing the new script and gave me detailed and expert

Extremely disappointing medical assistance. Your inability to put in orders for vital medical equipment on multiple occasions then blame the customer for running out when only given a small amount intially, hence asked for more to be

The staff are rude and don’t want to be there. They wanted to charge $2 per signature to certify a document. This is a free service for the community, don’t pay them, every other pharmacy, and lawyer will do this service for free.

Having been a customer for around 8 years I now find the service level below par with nearby chemists now, it used to be really good, add to that the expensive prices and poor service and they have lost me as a customer

Lovely, caring, committed staff, with great customer service. It's always been a pleasure to come here. The staff go out of their way to help you. Which to me, is what customer service should be. 5 stars.

Phone number and fax is incorrect. Doctor sent script twice (confirmed) with no way to confirm to due to incorrect phone. Baby has to wait to get much needed medicine. Terrible. Go elsewhere.

Congratulations Mount's Pharamacy for 1. great service and 2. taking a stance/protecting public health by requiring EVERYONE who enters your store wears a mask. Commendable.

Rude staff! Even started complaining about my doctor to me! Also ridiculously expensive - which you could forgive if they had the service to back it up - but they don't.

ridiculously high priced for basic scripts. will weight for 15 minutes to get a script. even if no1 is in. They wonder why chemist warehouse takes there customers

Check the pricing prior to renewing scripts as you will end up paying triple the price compared to other Chemists for the same medication. “ Fully Ripped Off”.

Staff are great to deal with and has fantastic advise on rheir products. Well worth attending with pharmacy. This aite also has a tatts outlet.

I have a medical condition that requires no mask. Every other Pharmacy lets me in without a mask. The women that work here are Rude & Very Un

Thankyou for the provision of services esp. during Covit & a a larger pharmacy providing services 7 days per week till later hours.

Highly professional courteous and friendly staff with the added advantage of services like home delivery and medication management

Needed some documentation certified and the pharmacist NK and his staff was very helpful despite it being busy.

Outstanding knowledge of medications. Great ability to pick up doctors prescribing errors !! SO important !!

Some staff are fantastic, pity that some ruin it with a terrible attitude and 0 care for the customer.

LOST MY MEDICARE NUMBER, DIDNT TELL ME ABOUT GENERICS, CHARGE FOR STAT DECS and MORE...

Very rude and the cost of filling a script here is expensive.

Good range of gifts etc and efficient service.

Convenience & very helpful, great service.

nice people and great service!

DISGRACEFUL INCOMPETENCE!!!

awsm