Ok so we went to the grand opening... I mean we live closer to the one on main St which also has issues, but we ended up getting free big mac's for the year and got two gift cards for $25. That was cool. But... It's the same owners as the one on main St in oceanway, which has its own set of issues... But today (almost 3 weeks later) we decided to actually go get a big Mac, got my daughter a happy meal but she wanted ice cream so we sat and at the ice cream and waited on the food till we got home... First off the person at the counter was nice. The guy who even brought our food was nice even though he didn't believe us when we said we ordered 3 ice cream cones. Needed the receipt and then brought them out one at a time. BUT We got home only to find out that not only did her happy meal not have a toy. They also failed to give us her milk. I don't even think I would have thought to go down there if it wasn't for trying to not get repeat characters. So a different store and maybe we would find new characters, except we got none at all. So fun trip. A wasted trip. But it is what it is.
Meal type
Lunch
Price per person
$10–20
Food: 3
Service: 2
Atmosphere: 4
Parking space
Somewhat difficult to find parking
Parking
Parking is limited. Like more than the average McDonald's limited parking. Every time we've been here we've had to park in the publix parking lot.
Kid-friendliness
If you're looking for a play place McDonald's, this isn't one.

Today is November 16th 2023 11:12am my order at the Speakerbox was $11.48 they charge me for an order behind me that was $12.21 nobody apologize. It was clearly their fault. The manager on the shift was nasty and rude. She said she wasn’t giving me no money back because my order was higher than the car behind me and I explain to her my order came to $11.48 the car behind me was $12.21 simple math. If you don’t know how to add or subtract obviously. She told me to pull up she’ll give me my change. I told her no don’t worry about it keep it I’m just letting you know. The lady isn’t good with customer service or know when she’s wrong. She shouldn’t even work in fast food. Nasty and disrespectful. Worst experience dealing with a person that doesn’t know simple math.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Tried to use my points for a frappe. The attendant got it wrong and told me that I never gave her one even though the app thanked me and said got it. So I gave her another one she said thank you. Made my order then was charged for the entire order no discount for using points. The cashier promo’d the frappe and told me to pull forward for my order. They then pass me a iced coffee not a frappe and the rest of my order. I mentioned it to the attendant and they told me they’ll fix it and wait by the 3rd waiting spot. Another attendant comes out brings the wrong frappe. At this point I just left and went to another McDonald’s along my drive. This is not the first time my orders is messed up here.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Service: 1

This is the third time I come and my food has somehow consistently been cold and old, I can understand being understaff and taking a long time to deliver 2 double cheese burgers and medium fries, and I don’t mind waiting as long as my order comes out fresh, I mean these are popular items in the menu I would expect this to be a fast order. Sadly this location is the closest to many logistic business around including my work and I had a better expectation considering this is a brand new McDonald’s. Lastly I asked for my order to be replaced and they still gave me a sprite with no gas and my food was excessively salty.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

I'm not going to bother adding photos. You know what the food looks like. I honestly can't stand fast food. It makes me physically ill. We came in with multiple kids, adults orders, all special orders... all complicated. They got everything right. Everything was there. They didn't complain. They didn't make us feel like it was a big deal. They did a great job and got everything perfect. I can't tell you the last time that happened. I was seriously impressed. I may not like the food, but this place is on point. Respect!
Service
Take out
Meal type
Dinner
Price per person
$30–50
Food: 5
Service: 5
Atmosphere: 5

Customer service doesn’t exist at this place. Employees were playing on their phones, not saying a word to me nor other customers. No one checked me in or asked what I was waiting for. The food was eventually ready and tossed on the counter, without a word being said. Never going back to this location.
Service
Delivery
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1

Charged my card $2 over menu and promotion price and had a little attitude when I questioned why my $3 meal was $5.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 3
Recommended dishes
Mcmuffin
Parking
Had 10 parking spaces blocked, which creates safety issues with drive thru customers.

Service was very slow. Asked to pull up after paying. Waited almost 15 minutes. Food was barely warm. Three cars in drive thru purgatory dozens got orders an drove past. Ordeal reminded me of Joe Pesci's rant about the drive thru in Lethal Weapon.
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 3
Service: 1
Atmosphere: 1

Brand new location hardly been open a month and today November 16 2023 5:40 PM and my cheeseburger is damaged near frozen this is ridiculous. I was hoping this new location would put out better service but nope same ole some ole with McDonalds.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Seems like they randomly forget that they have two lanes at the drive through. Finally had to go inside at my last visit. Sat in the left lane waiting while three cars in the right lane went through, honked my horn and still no response.
Service
Take out
Meal type
Breakfast
Price per person
$20–30
Food: 4
Service: 1
Atmosphere: 2

This is the slowest McDonald's I have ever been to and they just opened about 2 months ago. Why am I waiting over 20 min for my food in the drive through "pull up and park" lanes? This location is convenient and down the street from my house but I refuse to come here again.
Meal type
Breakfast
Price per person
$20–30
Service: 1

It's good, but a little pricey. Also the self-serve pop station is gone. Not too pleased about that considering you have to wait for them to decide you're worth helping for them to even think about helping you.
Service
Take out
Meal type
Lunch
Food: 4
Service: 3
Atmosphere: 3

This place is a joke! Nothing but ignorance and lazy people at this location. They want $15 an hour but can’t seem to do basic tasks! Location would be better off closed!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

Great Service. Staff here is the best
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 5
Atmosphere: 5
Recommended dishes
Happy Meal, Mcmuffin, Pancake, Chicken Nugget, McDonald's Big Mac, French Fries

Waited 25 minutes in the drive through. Finally went in to get 2 biscuits. They didn't even apologize! Horrible customer service!
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 1
Atmosphere: 5

Hot food great service, will definitely be back
Service
Dine in
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Parking space
Plenty of parking

Seems the busier it is the colder the food. I believe McDonald's new design has the system backwards.
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 4
Atmosphere: 4

The food and people were great but 2 times that I have ordered from here I did not get what I asked for. I still ate it because I was hungry but other than that. Solid mcdonalds.
Food: 5
Service: 5
Atmosphere: 5

Very slow service and employees mumbled their way through my order and did not give me my recipt
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 4
Service: 1
Atmosphere: 4

Might be the worst in the state of FL. Staff is incompetent as they come. Avoid at all costs.
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1

Awful service. Almost never gets our order right
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1

Brand new store! Fast drive thru!
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5

Worst service ever for a fast food restaurant! Even the UBER Eats order are slower than a sit down restaurant. Need some serious corporate training.
Service: 1

Terrible service, was great but now has gone straight down hill.
Service
Take out
Meal type
Lunch
Food: 4
Service: 1
Atmosphere: 3

Nice hot food
Service
Delivery
Meal type
Dinner
Price per person
$20–30
Food: 5
Service: 5
Atmosphere: 5

No line or guest inside and they took forever with four employees.
Food: 1
Service: 1
Atmosphere: 1

For being brand new felt a lil dirty and generally chaotic
Food: 4
Service: 4
Atmosphere: 3

Super bad and takes an hour to get your food
Food: 5
Service: 1
Atmosphere: 5

Clean and fast
Food: 5
Service: 5
Atmosphere: 5