I had a great experience at this Maybank. I went here to set up a new account as an international student. I was the first student they processed and they took up the challenge. The staff gave me their full attention and helped me every step of the way. I am so thankful for banks like this that will take the time to help explain things and weed through the paperwork together. It’s not easy coming to Malaysia from America as a new student, but the staff made me feel welcomed and cared for. Five well earned, well deserved, stars.

Made appointment at branch for 9.30am, still need to que to get number. Once get number (written), need to wait from 9.45am to 11.45am. Their numbering system are too BAD, not systematic at all even numbering screen are not functioning, they only call our number verbally and not following order. Numbers were called randomly. Peoples that away too late come settled their process earlier than me. Very³ BAD experience at this branch. Please improvise!

Please advise me if I have bank card with me why do I have to queue up at counter to withdraw my own money?? I could have go to ATM machine directly !!!!!! Do not ask me to cancel my old card and apply a new card and charge me for nothing to withdraw my own money…. That’s even nothing to do with security issue, it’s just making the process unnecessary useless and create more plastic card and waste of time

Following SOP n they are good enough to let warga emas in first . Only that the warga emas have to sit in the sunlight . My wife went in but one of the malay staffs was a bit arrogant with her way of talking n embraced my wife by talking bad about me taking money out from the bank account without my wife's knowledge as there was some money missing from her account . Maybe that malay staff is racist .

So many foreigners that need very long explanation and documentation procedure over the counter, which delays all other procedures, included a lot of paper works plus system work, why not to have a separate counter and appointment day and time for those need very long company/ paper works. HOPEFULLY THIS SUGGESTIONS WILL BE LOOK IN TO IT AND NOT IGNORED !!!

Saya suka staff-staff dekat Maybank sini . Sangat2 membantu saya dan adik saya dalam berususan dan mempermudahkan urusan kami . Semoga mereka yang memudahkan urusan kami , dipermudahkan semula urusan mereka dunia akhirat. Terima kasih ✨✨✨✨✨

Come in 10.30AM and settle all in 11.30AM for opening an Account.Everything works smooth and staff are really friendly and helpful. Even I saw they’re friendly with foreigners too. Highly recommended …

Tried calling for the bank today 01/04/2022. 8 times called, 4 times they answer but instantly put down the phone. If it is not urgent we wont be calling you directly. Pls buck up your customer service

Servis lembab.. Minta maybank ubah first come first serve.. Ni mai lmbat bleh masuk kita tggu pnya sejam lbih takleh masuk lg apa crta.. Servis mmg slowwwwwwwwwww

Super slow. I arrive at 9am, told me 9:30am only open, then queue up for number, wait for more than 1hour only my turn, by the time I come out already 11am.

To open a saving account it took almost two and half hours (0942am until 1210pm). Got 2 customers (foreigner) infront of me, and 3 counters opened.

Baru2 masuk terus mai tanya nak buat apa and tolong ambilkan nombor. Tak biar kan pelanggan terkapai2 sorang. Mungkin sebab datang awal.

Really bad..please change your starting operation hour to 9.30am instead of 8.30am. Wasting 1 hour to wait until they operate at 9.30am.

Bank mana tak sibuk ??? Klu urusan dgn bank... mesti kena tgu angka giliran... klu atm.. kena beratur... betul or x ??? …

Very bad customer service Staff badge name ( Nawar Syakirah ) Very rude & bad attitude to customer Very disappointed with the service

I would give zero or negative star if i have the option, can forget to submit my request , wait for one month for nothing.

申请开银行户口 说什么3天后就会通知。5天之后打电话来说什么资料不能通过 然后说再看看之后联系，到现在一点消息都没有。联系客服也都是系统回复，已经2个星期了 我只是要一个小小的答案都那么难？需要什么也不会一次性说完 还要人家每天来回跑一趟

If can I want to give zero, waiting 1hr to deposit coint into account. From number 8006 to 8008. Still waiting

Maybank yang paling lembab service…nak buat kad saja sebab kad due date kena tunggu dekat 2 jam baru panggil…

really bad service call the bank with proper way but the staff talk so harsh and sarcastic way

Bad service, forget to submit my application and i have been waiting for more than one month

Tried calling this branch. Pick up and end call straight away for so many times

very bad and slow,biar org beratur di tgh panas,dan ada yg potong barisan..why?

staff were helpful, seats are limited and people flowing in out.

刚刚早上去申请开新户口 期间等很久 我等了 2 个小时才结束 员工们都很友善 也很细心教你开 MAE App

Very bad customer service...Don't respect the customer

slow，from staff to machine everything is very slow

Crowded place, but nice people, very cooperative.

只是想更新一张debit card，却在这里等了两个小时。没见过那么慢的服务 …

Good service from ms loh. She is friendly.

Efficient service. Good visit experience.

Nak kurang sibuk, pergi hari RaBu.

这里的员工都比较友善，有很多不太明白的，但他们都很好声好气地解释。

No punctuality...still waiting

Hi friends how are you all

Extremely slow service!

Always full of people

Maybank Simpang Ampat

perkhidmatan lembab

Good service

打通了电话，接了又挂断

keja lambat

Slowwwww

Friendly

服务太慢

Slow