I guess I must have spoken with Stephanie as well because I have never spoken to such a NASTY human in customer service. She told me my project was going to be to expensive so they didn't want to take the project?? How does she know how much money I have? And who turns down cash? Such a cheap excuse. And when I was trying to ask her questions so I can better understand, she clearly showed that I was bothering her. Do yourself a favor and do not waste your time calling this place. I am sure you are already stressed enough needing a plumber and you do not need this NASTY of a human or service to add to it.

Going to start with the good. They are open 24/7 and would bring some one within an 2-3 hours. besides that their quality to their service underperforms and would charge you for just coming. They changed a cold water line in the basemen and fixed it. But They left a valve closed and couldn’t tell me it was closed, then sent two extra plumbers to not do anything and dare to ask me what he should put in the invoice. The next day it started to leak. I called and they didn’t want to send the same plumbers that fixed it. I’m so dissatisfied with the quality had to get different plumbers.

My client retained another plumber as part of a larger renovation. All aspects of the job were very poorly handled until Maxwell Plumb Mechanical Corp. stepped in. Through their hard work, a project that had been a four-year nightmare was closed out in a matter of days. They even handled an aspect of the job that wasn't their responsibility in order to provide the best possible service to their customer. I highly recommend Maxwell Plumb Mechanical Corp. for their professionalism, expertise, prompt communication, innovative solutions, and overall excellence.

I had a major leak in the bathroom and the drainage pipe blew out under the kitchen sink – two problems at one time. It was an emergency. My building management got in contact with these guys and they totally came through. I hadn’t been able to take a shower in a couple of days in this hot weather. It never felt so good to get clean again. With Anita manning the phones and Roberto as pipe whisperer I think any plumbing problem will be tackled with finesse. Cheers to these guys gals in this wonderful City. I’m out.

I have never written a review on any company but just had to about Maxwell Plumbing. Should you ever have a plumbing issue (or emergency like I did) Maxwell Plumbing should be your first call (and only call). The customer service was over the top from the get go - big thanks to Anita, Kim & Cynthia! They fit me in to their very busy schedule and the tech Matthew was not only so kind and professional but he did a wonderful job! Thanks guys!

Called for assistance in regards to a leaky boiler. I'm not sure how their technical service is, but has the worst reception/customer service. I had to repeat and spell my address and city several times. After the third time, I gave up. I ended the conversation by stating if this is the quality that represents the company, then never mind. I must say that I have never experienced such a low comprehension skill in my life.

I had a valve replacement in my main bathroom James D. and his partner came in and gave me a clear assessment of what the issues are, how they were going to handle it, and how many hours it will take to repair it. The work was clean, well done, they cleaned up after themselves and it took less hours than anticipated. Excellent job!!

We have an old largely jerry-rigged a/c unit. This makes servicing difficult at times. trevor showed a lot of knowledge and most importantly tenacity in approaching our problems. He refused to give up an the unit is now running as we hope. I would be delighted to have him hndle any a/c issues in the future-Fred Cohen

My hot water tank failed and they had a tech at my house rapidly. After arriving and determining exactly what was needed the tech left and returned about an hour later with a new tank and all the necessary parts to get me hot water all in the same day. Their work was very clean and at a great price!!!

Maxwell Plumb Mechanical Corp did an outstanding job. They are very professional, they answered me in a timely manner, they followed me and kept me informed at every single step with D.O.B and Con Edison. They excelled where others had failed. End of a nightmare

Maxwell is truly amazing. Their staff is very friendly and knowledgeable in all facets of plumbing. I utilize Maxwell for all my plumbing, heating, gas and sprinkler needs. It makes things much easier having a company you can trust and can count on.

Avoid if you can. Stephanie might be the rudest person you come across in your lifetime.

Professional, responsive, and easy to work with! Definitely recommended.

Arnold c and Bobby were greatt excellent work

Great customer service.

Mi trabajo