The worst experience with the cashier. I took all my time to sort my things and she started throwing them away as garbage and was upset because I asked her to roll them up with paper to protect them things like other cashiers do because they needed protection because of the material so they would not be damaged and she with great anger threw my things. In the end the attitude bothered me and since she was talking and denying her job I told her why better stop working there at Marshall if she hates her job so much and I asked her about the manager and with attitude she told me she did not know. and she and the other cashier called another lady according to the manager and the only thing she told me I will talk to her this woman is not the first time I see that she has that attitude with many PEOPLE lucky it was me today!!

They do not honor their returns policy and look for any excuse to not process something thinking that people are idiots. I didn't really wear an item and it had all the required tags and the receipt and everything but I guess they just didn't feel like returning it so now I have to deal with something that's the wrong size. Also I don't think the people I dealt with are trained in customer service in the slightest as there wasn't even a hint of explanation or apology. To explain why they couldn't return the item she didn't even have anything to point at so she just pointed at the tag. Okay....??? Anyway I recommend the similar store across the street or any other branch, in case you ever grab something in the wrong size and they're in a bad mood that day and don't feel like honoring their policy.

I LOVE a good sale/deal and you can definitely find it here as long as you have the patience to look through stuff. The racks and shelves are pretty organized so it wasn't hard to find some good stuff in the exercise clothes section, women's tops area, and dog beds aisle. Prices are very reasonable compared to the original price. You unfortunately can't try on any clothes though due to COVID-19, but you have 30 days to try it on and return it with money back guarantee as long as you have your receipt. I love waiting in their line because they always put all these goodies that you can look at and decide whether or not you want to purchase before you get to the checkout stand. Plenty of free parking on top of the roof.

First time I shopped at this location yesterday and I loved it! For me it would be a 4.5 cause everything was organized and pretty well stocked. Lots of items that I were looking for were there and I came around 8PM yesterday looking for kitchen organization stuff and I went home a satisfied customer with a great result on our small kitchen in my k-town apt.(I commend their storage selection as most items looked pretty durable for such a reasonable price!) They have so much cute stuff to choose from so make sure to get there earlier. I wish they can be open a lil more late like 10PM and it would be a 5. Nonetheless I recommend shopping here!:)

I never write bad reviews so this is a shame to me. I used to frequently come here and I came around closing (which I had no idea when the store was closing.) I had some clothes I wanted to try on and I was being rushed to go pay for my things and I was unsure of what I wanted and decided I’d come back tomorrow and I put my things on the rack and an employee made a statement of “wow” and gave me an unfriendly look and it made me feel uncomfortable. I used to work in retail so I know how aggravating that can be at closing but I never made statements towards customers like that. I do not feel comfortable coming back with being treated like that.

Love Marshall’s either here or in Hollywood. The tire is always clean and a lot of treasure to hunt for. I got many True Religion t shirts for my boy today and this is where I buy socks. Water bottles, jeans, mugs, sports goods, underwear, sour candies, pans and pots, seasonings, towels, sheets, backpacks, shorts, and many other things. Parking is easy, you can park upstairs and take the elevator down to the entrance. Check out is fast and the 28-year-old manager helped me today. He was good and so was everyone else. Love Marshall’s. They have every reason to be successful and popular.

The treasure hunt is always worth it! I couldn't tear myself away! I found a bunch of amazing things but had to make some decisions -- I ultimately decided on a pair of very flattering black pants and I also went sort of geriatric by getting a pair of compression socks (yes, compression socks result in decompression). The things I almost bought were a set of three whisks (the mini whisk was the best!), a set of three thin cleaning brushes, eyeliner, charcoal face masks, and a bottle of MosCato (a cat wine). And I always go check out the kitties up for adoption at PetCo!

Very good pricing on a varied but limited assortment of items ranging from clothing, household decor, toys even cell phone accessories. You need to be flexible on what you are looking for and buy it if you like it because it may not be there in a day or two. I would consider Marshalls as an upscale 99 cent store. The store is clean but somewhat over crowded with merchandise. I would hate to have to evacuate in the event of a fire. Parking on the roof is very easy, checkout was fast.

Today I had my life worst experience. My purse was stolen as I was trying on some shoes. As I realized I alerted the staff and manager and nothing. They returned my purse as they found it but the phone and wallet were missing. I asked for help for them to call the police and they did nothing. They said they are not allowed to call the police they were rude and unhelpful in this awful situation that might happen to anyone. Watch out for your purses when you are in this store.

I came to this store for the first time today, and i was shopping for a new wallet and i found a great michael kors wallet for cheap and i bought it in black. This store has tons of stuff thats marked down to practically nothing. Very affordable. Staff was great. And the store was clean and organized,, which i love about a store. So i highly recomend this Marshalls to anyone whos looking for designer goods that are discounted. Great stuff.

Marshalls is one of the wonderful stores to shop at that don't rob you of all your money and you get to get some really good gifts I did and I like the idea I like the prices and I like the quality of their merchandise I love the people how they help you I love the atmosphere it's a great place to shop I want to encourage anyone if you have to go get a gift or buy something for someone birthday or just buy something for yourself you'll find it very nice there

I found white I needed right away, but the staff seemed a bit incompetent. I watched 1 cashier, in particular, call for the next customer, then take another patron, before the original patron even had time to get to cashier. Causing unneeded confusion for the customers, and the other cashier who had to jump in and help the extra person. Twice, I saw the same person do that, while wondering what was taking so long.. Pretty frustrating to watch.

Usually my Marshall's fixes done at the Glendale store because of the vast amount of merchandise this one's a little jammed in its Chic and cute and you could always find something at Marshall's right well you don't have to spend hours walking around you could do it in a one-hour see everything and get everything at the great prices they always offer yes I'm a little bit by this bug of Marshalls because I was a TJ Maxx employee at one time

Each location is slightly different in offerings. I currently frequent the 2 Marshall’s on Hollywood Blvd. They have good mixes of styles for everyone. The key is to find the one nearest you that offers your set of style aesthetics. I almost never leave empty handed…which can be a problem. Most everything is of a good quality at super prices always. I don’t prefer to shop many other places as much as I like Marshall’s and TJMaxx.

Could've and should've been more organized, I wanted to purchase a new dish rack and drying mat. When I finally located a store associate and inquired about it, all she did was point down to some random table and said look down there they should be right there I guess. I was like WOW REALLY? She didn't even bother to ask if I needed help with that. So, with that poor customer service I left. Not too sure if I'll shop there again.

I wanted to revamp my living space, so I booked a home decor consultation at this department store. The decorator had a keen eye for design and transformed my home into a stylish haven. The quality of the decor items recommended was exquisite, and I was pleasantly surprised by the reasonable prices. My home now feels like it's straight out of a design magazine. A great service that exceeded my expectations!

A lot cleaner and better selection than the Ross across the street but the selection is beyond limited. Went in there looking for "business casual" black clothing and couldn't find a single damn item. I love marshalls when I'm not there to actually find what I need. Clothes all over the isles and interfered with me pushing my cart down the isles. Super slim to nill selection of all clothing varieties

Marshals is like the upscale Ross… A girl you know you can’t afford to keep but you take her out for dinner anyway hoping she’ll pay half. Try the Stone crab. They have like three shopping carts so I get there early. Don’t let the security guards look you in the eye or they will taze you immediately. And if anyone in the store touches you just don’t scream that’s all I ask.

Again, yet another store where customers most definitely DON'T observe distance or mask procedures - just frustrating. All staff observed the correct procedures and were friendly in the interactions. The store was somewhat messy with holiday item placement throughout. A very nice use of space was to display candies and treats in the closed off area of the dressing rooms.

If I could give them 0 stars, that would have been great. Their service was terrible. One of their security guards and managers were stupid. They kicked my son out of the store for no reason. I don't ever want to see this place again. I don't even wanna see that manager and security guard again. Thank God that there is a Ross right across across the street from there.

A fine store to find bargains. It's very similar to Ross Stores, and there's one across the street. They rotate in new stock, all of the time, so there's always new items and a surprise or two. The recently had $300 Yeti coolers for $99. The always have lots of name brand men's and women's clothing at excellent prices. They occasionally have clearance items too.

I'm gushing, but I'm an absolute fan! The Hollywood Boulevard location is particularly fantastic. It's huge and well -stocked with designer items and other novelties.There's a parking structure on top, which is never full and absolutely free. Shockers! The staff is pretty nice and the place is beautifully merchandised . Spend less and get more, for sure !

Always busy. Could use better organization of departments. It's a shame there are so many good finds. Employees are under stress, I know, but overall, my experience with Marshall's around Los Angeles has been that employees are not very happy and impatient. I understand, though. The clientele can be difficult but that is to be expected in faahion retail.

Horrible shopping experience in this Marshalls location! Security and manager manhandled a male customer. I was about 10 steps away from him. Security pepper sprayed that customer TWICE when he refused to leave the premises. The pepper spray triggered my asthma. The other customers started coughing, too. Security guard was arrogant.

Nothing like it used to be anymore....Could not find anything that I like. Pretty tired when I had to walked out side of the building to get to the parking down stairs because alivator locked. They only have stairs for upper level ( floors). I felt very unsafe on the street late night, especially carrying my purse & phone....

Took forever to even get in the store. I watched 20+ people exit while I was 2nd in line. People in line behind me gave up and left. They're letting people in in groups of 10 which makes the people in the front of the line have to wait forever for no reason. Save yourself the trouble and go to Ross across the street.

I like this store because it always has a solid variety of household goods, bedding, not a bad clothing department. The prices are competitive and the quality overall is good. I especially like that they have a sweet garden section with great ceramic planter pots and stands. A good variety. Well priced.

This has to be the nicest, cleanest, most organized Marshall’s I’ve been to. Everyone working there was incredibly friendly and kind and helpful. I said so to my cashier and she agreed and said she had two jobs and this was the one she looked forward to going to everyday since it felt like family.

I love Marshall's there are so many great deals for everyone. My boyfriend and I both found great items and I cannot pass up the cosmetics department for super cheap skincare hair products, make up brushes etc. There are even stuff for the home and pets. Employees are very helpful and courteous!

Free parking on the roof which is always a plus, it’s a great Marshall’s, in my opinion better than the one in center of Hollywood. They have a lot of home accessories, the men section is better compared to other Marshall’s and it’s not a complete mess in there.

This store is relatively new and is located across from a train station. Good selections! Great products! One time I found a designer purse for only $80 that was at Macys for $300. I happened to be at both stores on day and decided to buy the purse at Marshalls.

This store connects to a Petco and is located across the street from a Ralph's, a Ross, and a few eateries. It is fairly convenient for errands. Each store has a parking structure, and it is across the street from the Hollywood/Western metro station.

Shopping at Marshalls is always a pleasure. The store is well-stocked with a variety of high-quality products. Whether I'm looking for trendy fashion items or household essentials, I can always find what I need here. The staff is courteous

I used to like this store but lately they have no good quality clothing ir shoes for men. All i see is lots of t shirts and print short sleeve shirts . I mean i thought this was a better store than Ross who has now more name brand clothing

They have loads of good stuff BUT the cashier was rude as hell. She didn’t hand us out bags she just left us to reach them on the counter and just left to her break. Then when I tried putting the cart away in it’s designated spot, the

I saw several people here today with their masks off because they were eating or drinking coffee. I asked one of the employees to tell a someone to put their mask back on, and she said to give him a minute. He never put it back on.

Marshalls! Overwhelmed with so much christmas stuff! Tons of gifts! candy! etc! Goodness! I didn't knw what to look at first! Lol! I wish it was this way all year round! Ha! Happy Holidays 2 all! Stay safe! ❤ "Blurryface" …

Location is not bad! The parking structure is such a win in Hollywood about a mile from CHLA. Has ok stock, but their safety wipedowns and floor arrows illustrate their dedication to keeping a cleaner environment for shoppers.

The only reason I gave it four stars instead of five, is due to the inventory not being updated for the last few weeks, it could be cos of Covid 19 so that's not their fault. Good quality products for low prices overall.

Good hair products good deals on name high end products at shocking low prices you would be surprised what you could find in this store and prices are good we'll put together comparison to other stores good job here

Ok. The store needs more big & tall clothing and more men in general. The store needs better bathroom availability. Then they turned the lights off with customers in the store. They have broken elevators.

I love Marshall’s and this one is clean the staff of great. It is a little smaller than others but it has the array of items just like the bigger one. Not to much for babies but what they do have is nice.

Nice place . Good location and easy parking. Well stocked and has many incredible deals on things you would find in a department store only on a smaller scale . Great selection of pots and pans.

Small to medium size store thus selection is slightly limited. Other than limited selection, store is clean, friendly staff and complimentary on-site parking (street meters too) are available.

I've been using this Marshalls to update my wardrobe. I've gotten lots of great items here for my closet and my home. There is a lot of stuff and there are a lot of customers so, be patient.

It's a Marshall's, it's what you would expect. Great clothes, a moderate amount of sales and clearance items. Staff is always friendly and helpful! Has a restroom and large fitting rooms.

This Marshalls has a nice selection of home decor , housewares and apparel. Their fashion accessories department are a bit small than other locations. There is parking available aswell.

This Marshalls location is always clean, and relatively well organized. Most of all they get new merchandise on a weekly basis, so the selection never gets old. Keep up the great work!!

I didn't like design. It doesn't look comfortable. The women's clothes was not big choice but for men is ok. And very good choice home stuff. A lot of nice and useful things for home.

They seem to be doing a real good job at keeping the store very well clean and limited amount of people inside. There are a lot of selections of different products and name brands!

They have good products and very good clearance aisle. Only complain is the register takes a reaaaally long time, they have 2 registers open and a line of 20 customers waiting.

I buy my work clothes here. This is honestly one of the most cleanest and well organized Marshall’s i’ve ever been to. Also plenty of cashiers and minimal waiting time to pay.

Very good selections and they keep everything nice and clean! The problem is there can be lines outside most of the time since this is a very good one Also very good service!

Store is well stocked with merchandise, fairly organized and clean, general staff is friendly and courteous, supervisors are helpful and well versed in Marshall's policies.

This Marshalls is larger than most Marshalls. They have a huge section of clothes for men and women, plus the home section has a huge variety of items too. I love this one

The worst experience with the cashier. Very rude disrespectful and unprofessional. Please do not work at Marshals if you hate your job! Received worst customer service.

Great day shopping at Marshalls! I found 2 ladies day suits and an Cable & Gauge basic top. Organic rainbow popcorn and a vitamin C facial cleanser. Great deals!

Good store, pretty well organized. But much more clothes and shoes for women vs men. Prices aren't as cheap as they used to be, but that's the case anywhere.

I was looking for a sweater, not a big selection for the plus size section. But it's Los Angeles, most women, are thin here. But I did find a great deal.

Every time I go the place is swamped and a disaster. If your in a hurry dont go here, the cashiers take their sweet time. The line is always a mile long

Marshall is my favorite store to shop. I always have fun shopping there. Excellent merchandise and great prices. Everyone I encountered was so nice.

Great store to buy nice clothes and all kind of items to make a house enjoyable, the best of all is that you can find cruelty free products.

I don't mean to be nitpicky, but Marshall's is just a Ross that costs more and has less items. And there's a Ross right across the street!

Love shopping at this Marshalls they always have a clean store and friendly staff. I can always find what I'm looking for! Great service!

Good selection, convenient Hollywood location near metro rail station... Expensive for a discount store... Surprised me with the prices.

Cashiers are very polite, and I always find someone available if I need help finding products. The store itself is very organized.

Very clean and organized unlike other stores of this nature, great selection, and friendly employees! I always go to this store!

The bathrooms smell great, and the service is peachy. So many options, and I love the new charging ports. Love this marshalls.

Great store, meds to improve on space in the store. Not exactly disabled friendly, although they do have great, savvy items.

I really like this location. I mostly come here for cosmetics, haircare and home decor. It's a fun place to hunt for a deal.

Very nice, clean and well organized for Marshalls. The place looks and feels more upscale than other Marshalls I have seen.

Love it as always. Great merchandise for cheap. I purchased two shampoo bottles and conditioners for $18. Amazing price.

Selection was not as good as other locations but I was still able to get what I needed. Just had to compromise a little.

Would of gave 5 stars but I didn't because the nights shift manger is rude and un professional. She has bad attitude.

Great place to shop for household, pets and clothing. But if you see something you like, get it, turnover is quick

My daughter's bf had to get some pants for work and socks too. Nice store. Free parking. Cute Austronaut costume!

Great store. Parking was bit tricky in terms of entrance and also limited spaces. Otherwise would go here again.

Visited Marshalls in West Covina, a bit pricey!!! Store was very clean, staff exceptionally nice n helpful …

I love this store!! Is always clean and the workers are so nice!! They're always helping and treating you well.

Got some nice bargains and this really sweet lady Celia helped me find something really special for the wife.

They seem to have good deals, depending on what you are looking for. Always a good experience when I stop by.

Excellent deals and bargains are here. Sometimes somewhat a steal are here and there. Good price as always.

Will never walk into a Marshalls again until they color coordinate clothes. It's like a goodwill in there.

Cheap prices, good quality merchandise. A little too crowded for my own personal taste and health safety.

This location is always great, parking is easy and great customer service Security is plus thank you

Everything runs small. Lines are ridiculous. Cashier s are pretty but dumb and move like turtles.

No mens clothes unless you have a little boy's body. But the home supplies are great …

This Marshall’s has a great feee parking lot but the mens section is often dated and lacking.

Doesn’t have a Variety wide selection as many other Marshall in different parts of the City.

Found a great bag but only 2 fragrances in the whole store. Great customer service though...

The parking lot is convenient and the staff is kind. Above all, new products often come in.

Many good things, I liked all the baby , I found a nice pair of shoes for my toddler boy ♥️

Lots of parking. Clean well organized. Awesome store. Plenty of everything for everyone.

The store was clean and organize but not too many good merchandise that catched my eyes.

Location caught me off guard... Great surprise though... For sure parking available...

I love this place… you can find everything and it’s really affordable …

Good price for nice clothes Nice place and clean. always friendly

Ran in to buy one thing, and my wife came out with six damn bags!

Was a great place but I could not find what I was looking for

I can walk here and its so easy to get on metro B line