Marriott Executive Apartments Atyrau

253 reviews

Qanysh Sätbayev Ave 2, Atyrau 060011, Kazakhstan

www.marriott.com

+77122909300

About

Marriott Executive Apartments Atyrau is a Hotel located at Qanysh Sätbayev Ave 2, Atyrau 060011, Kazakhstan. It has received 253 reviews with an average rating of 4.5 stars.

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F.A.Q

Frequently Asked Questions

  • The address of Marriott Executive Apartments Atyrau: Qanysh Sätbayev Ave 2, Atyrau 060011, Kazakhstan

  • Marriott Executive Apartments Atyrau has 4.5 stars from 253 reviews

  • Hotel

  • "This is my third time here at the Marriott Apartments"

    "This was one of the worst stays I've had at Marriott in a long time, if not ever"

    "There is no cooling in the rooms and no way to open a window or even an operating fan"

    "For the last 3 months, one lift has been out of service, so at busy times you can wait 5 minutes, sometimes longer for a lift"

    "Our company had about a dozen people staying in Atyrau for the Christmas season"

Reviews

  • Marco Jonathan Lotito

This is my third time here at the Marriott Apartments. The kindness of the girls at the reception is always the same, never to be overlooked. The apartment was clean, very spacious, equipped with almost everything you'd need in a house, from kitchenware, TV's in every room, 2 bathrooms, washer, ironing board and iron, umbrella, toaster, microwave etc. All bed were comfortable, pillows as well, heating and aircon can be controlled independently. Water pressure in the shower really powerful with instant hot water. I had a salad with room service, it was delivered in just a few minutes. The restaurant itself is good, have had several meals there during my 3 visits. I'm not sure about breakfast, haven't tried it yet. There is a grab and go small store for some groceries, like cereals, milk, bread, yogurt, chips or small items you may have forgotten at home, everything will be charged to your room or can be paid at the reception. The gym is at the top floor, they even have a screen golf enjoyable with a small fee (roughly 12 euro per hr). Unfortunately the only 2 available elevators were out of service, you could either use the stairs or the staff elevator. (The written notice of this inconvenience was dated late February...) The location is good, right by the river and a very popular restaurant, 10 minute walk from the "city center" (if you may call it that).

  • TitaniumElite

This was one of the worst stays I've had at Marriott in a long time, if not ever. First off, they don't seem connected to the Marriott system so they had no idea of my Titanium status and my stay still has never shown up in my account. When I first walked into my room in was very hot. Someone had turned the heat all the way up and the room thermometer showed the room as being about 27 Celsius. I switched the system to cool and it made absolutely no difference. I contacted the front desk and they could only send someone from maintenance in the morning. When someone came all he could do was switch the system off. The front desk explained the air conditioning could not be switched on and all they could do was send me a fan. The hallways were cool, so all I could do was prop open the front door and use the fan to blow in relatively cool air. The room never got below 24-25 Celsius. I asked about changing rooms and looked at three others and all seemed equally hot. I would never stay here again and now I know why the nearby Renaissance is always sold out. I've since spoken with someone else who stayed here and on the 5th floor and said there room was cooler. The lowest floor I looked at was on the 16th floor. I'm not really sure this should be a Marriott. The good news was that it was clean and everything else worked.

  • David TenBrinke

There is no cooling in the rooms and no way to open a window or even an operating fan. This problem has persisted for over a year and they have not addressed the problem. It is 31 degrees Celsius in my room while it is only 21 degrees outside. The room is otherwise great, the location is great and the food is good, but the room is almost unusable during the day due to hot temperatures. The gym on the 20th floor gets even warmer approaching 40 degrees. Unbelievable that this is allowed to continue at a Marriott hotel
Сапар түрі
Іссапар
Бөлмелер: 1
Қызмет: 4
Локация: 5

  • Alan Swindell

For the last 3 months, one lift has been out of service, so at busy times you can wait 5 minutes, sometimes longer for a lift. Today the second lift was also unavailable, leaving just the service lift. The same day laundry service is only same day about half the time. This mornin, no hot water. The ac is poor and cannot cope with 24c outside.. managers do not understand that executive aoartments means a certain service level. They fail. If you have a choice, stay elsewhere for the same price or lesz, but better service. I cannot believe they use the Marriott name.

  • Christopher Cerwonka

Our company had about a dozen people staying in Atyrau for the Christmas season. Ludmila and Alina were kind enough to arrange a Christmas dinner for us to include live entertainment. Both Ludmila and Alina were very professional and easy to work with. They did all the planning and arrangements and were very flexible throughout the entire process. During the dinner, Alina and Alibeck provided first class service and Yergali did a great job with his singing. All four of them made it a very special Christmas for us while we were away from home. Chris Cerwonka

  • Andrea Banchetti

Della posizione della struttura posso dire poco perché non ho "esplorato" i dintorni come fatto precedentemente in altri hotel. Appartamento molto bello e curato e considerando le temperature esterne anche molto caldo ( forse troppo ). Un leggero rumore di sottofondo dato dal sistema di condizionamento ma come detto l appartamento è molto carino e fornito di tutto il necessario, cucina compresa. Manca a mio parere il servizio in camera da utilizzare per chi come me si ferma una sola notte. Ottimo rapporto qualità prezzo.
Бөлмелер: 5
Қызмет: 5

  • Atyrau06

в последний раз останавливался 05.08.17. заселили на 19 этаж (как и попросил). пребывание было отличным. но в предыдущий раз, заселили в номер со сломанной кроватью, причем судя по реакции, сотрудники знали об этом. пришлось с супругой переезжать в другой номер. Пожелания: 1. хотелось бы, чтобы улучшилась "кухня", а именно качество блюд. не вкусно((( 2. отсутствует круглосуточный румсервис (это не критично, но очень удобно). а в целом пребывание в отеле понравилось: вежливый персонал, чистота, вид с апартаментов на высоких этажах!

  • Al Kasakowski (kaz)

If your room is on the south side of the building the temperature will never be correct. When the sun hits that side in winter with the sealed windows, the room hits 33c no problem. The air conditioning gets turned off in the winter. Even in summer there had better be no problem with the air conditioning or you will cook. It's Kazakhstan you know there will be a problem. The furniture and kitchen are nice as are the other amenities. The views are fantastic, the best in the city. I lived here for 18 months on the 19th floor.

  • Aizhan T.

The hotel is very old, with the last renovation made possibly in early 2000. The service is not great as well. The quality of the food in the restaurant is objectively bad. If you have no choice and staying in this hotel, eat outside, there are plenty nicer places. Overall the price vs quality of the hotel is not matching. There are not many options in Atyrau unfortunately, and they don’t put any effort to make it better.
Бөлмелер: 2
Қызмет: 2
Локация: 4

  • Wwellon

Nice central location, great staff but food and beverages are way over priced.western prices in a country where food and drink are very cheap. Many good restaurants within 2 minutes walk where food and drink is half the hotels price Poor maintenance on the central air conditioning and heat is lacking in winter, main lobby has a big portable heater to try and keep its own staff at reception warm. Great gym

  • Evgeny Petrunin

Rooms smells terribly. I lived in 610 and it was something else. Finally left for the Renaissance after three nights there. The only good thing about the Marriotts is the view. It is located next to the river and you can enjoy the sunrise and sunsets. Breakfast has very limited choice. If you plan to stay for a few weeks you better stay in Renaissance. Much nicer place. Believe my, I tried both.

  • K Wusun

Хорошая гостиница. В одноместном номере есть все что необходимо. Мини кухня, просторная душевая, гостиная комната. Есть стиральная машина-обычно это редкость, но удобно. Все чисто и опрятно в целом. Из минусов отмечу устарелые телевизоры, которые к тому же плохо показывают. Руководству, я считаю, необходимо установить современные смарт телевизоры. Питание нормально. В целом оценка 3.5-4.

  • Red First

Ужасный персонал, который ссылается на свое руководство, которое находится в другом здании, в другой гостинице. Руководство хамское, базарный акцент женщины руководителя. Очень плохо. Больше не буду снимать номер в этой гостинице и в гостинице дочерней название "Ренессанс".
Сапар түрі
Іссапар
Қызмет: 1
Локация: 5
Маңайда серуендеу мүмкіндігі
Центр города

  • Anonymous

The ideal serviced apartments in Atyrau. I have not stayed in many to compare however other folk are very positive about MEA Atyrau. Biggest issue is no ability to open a window for fresh air and having to rely on AC. This would be in common with other high rise buildings I guess. Overall no real issues - request an apartment on the shaded side in the summer.

  • Denis Koryakin

Все очень неплохо. Обслуживание. Еда приличная. Очень вежливый персонал. В номере есть все чтобы жить. Плита, холодильник полноразмерный, посудомоечная машина, вытяжка. Единственный минус это не современные телевизоры. Но с другой что в гостиной что в спальне они есть. Не знаю сколько стоил такой номер. Но в целом впечатления приятные.

  • Max Schwez

Room is pretty big. But. 1. Hot water is not that hot. 2. Inside the room was really cold. Really. 3. Price. Too expensive. About $150 per night in cold room, without hot hot water in the bath... That's too much. Positive sides: 1. TCO HQ is across the road. 2. Personnel is kind and polite. 3. Pretty good location. Good neighborhood.

  • Oleg Yani

Номера достойные, есть кухня, стиральная и посудомоечная машины в номере, кроме всего остального. Но сервис ужасный. Просил такси в аэропорт, вечером позвонили сказали будет, но утром такси не оказалось, а дежурный администратор не был проинформирован.
Бөлмелер: 4
Қызмет: 1
Локация: 4

  • Омирсеитова Карина

Отличное месторасположение, номера большие, кровать king size, чистая, удобная постель. Есть все принадлежности, на кухне есть все приборы, вся посуда, также 1.5 л вода Туран для каждого. Завтрак был скучным, очень маленький выбор из-за пандемии. Вид из окна шикарный, но к сожалению забыла сфотать.

  • Naveed Shaukat

Reception area was freezing cold, no heating in that area. Apartments are good
Сапар түрі
Іссапар
Серік
Жалғыз
Бөлмелер: 4
Қызмет: 3
Локация: 4
Бөлмелер
These are serviced apartments. All facilities are available.
Қонақ үй ерекшеліктері
Тыныш

  • Alongtermclient

Nice place to stay long term in Atyrau, bettter than staying long term in a hotel room. Having the choice to cook for yourself, as opposed go to the apartment restaurant or eating out all the time is a welcomed changed. Nice friendly staff. However if something is not right let them know

  • Жандос Капарбеков

Мне там очень понравилось. Просторно, в номере есть все вплоть до стиральной машины и мелких приборов, тёрок и.т.д. Кровать огромная, кухня функциональная, сервис хороший. Так же тренажерный зал круглосуточный, это вообще супер. Персонал вежливый. Вид из окна хороший на реку

  • Zhannur Toleubek

It is one of the old hotels. Good hotel. Standard breakfast but in breakfast in Renesans better
Сапар түрі
Іссапар
Серік
Достарыммен
Бөлмелер: 4
Қызмет: 4
Локация: 5
Маңайда серуендеу мүмкіндігі
Close to Tengiz Chevron office

  • Daniele Iaccarino

The apartments are nice but you cannot turn off the heating. This makes hard yo fall asleep. The restaurant does not offer a great choice but the food is good.
Сапар түрі
Іссапар
Серік
Жалғыз
Бөлмелер: 3
Қызмет: 4
Локация: 3

  • Erken Kussainov

Отель не соответствует своим стандартам. Узкие темные коридоры. Номера оборудованы всем необходимым. Низкие потолки и не открыть окон. ТВ в номере не работал. Вызов мастера занял почти час. Уборщица по утрам стучится как участковый с проверкой.

  • Yerkebulan Mynbayev

Хорошая, современная гостиница в американском стиле. Качественная мебель и продуманное эргономное рабочее пространство в номере. Красивый вид из огромных окон на всю стену. Вежливый персонал, вкусная еда. Рекомедую одна из лучших.

  • Jon T

Great apartment hotel, clean and spacious, good breakfast and in a good location close to river. Friendly and helpful staff.
Сапар түрі
Іссапар
Серік
Жалғыз
Бөлмелер: 5
Қызмет: 5
Локация: 5

  • OilandGas

helpful and polite staff made my stay in Atyrau very good. was able to concentrate without distraction. Gym was very good and allowed nice views of the area whilst on equipment.Food was of a high standard at all times.

  • Manojit Sidhanta

Poor room service...used to come 2 days only in one week
Сапар түрі
Іссапар
Серік
Жалғыз
Бөлмелер: 3
Қызмет: 1
Локация: 5
Қонақ үй ерекшеліктері
Керемет көрініс

  • Elena Baltina

Отличный ресторан на третьем этаже Marriott Executive Apartments - GNT summer terrace! Хорошее обслуживание, пледы на прохладную погоду, вкусная еда, уютная атмосфера. Красивейший вид на город!

  • Oleg

Хорошие и уютные апартаменты, все в наличии, что нужно для проживания семьи или пребывания в командировке. Очень вежливый персонал. В ресторане хочется питаться, особенно хороша летняя терраса.

  • Konstantin K

Like the place, try to stay there every time when in Atyrau. Breakfast and restaurant in general are sub-par.
Сапар түрі
Іссапар
Бөлмелер: 5
Қызмет: 4
Локация: 5

  • Arman

Отличное расположение отеля в 5 минут от набережной, находиться на Европейской стороне, за 10 минут можно попасть на Азиатскую сторону материка))), хороший вид из окна, хороший персонал.

  • MrDaleHuculak

Your hotel requires a major upgrade. Stop keeping all the money coming in and spend some of it back in your hotel. The dining room has zero appeal and looks more like a storage room.

  • Anonymous

One item that I forgot: the air conditioning thermostats on the walls do not seem to coincide with the temp. To get the same temp., the dial adjustments are quite a bit different.

  • Raushan

Так совпало что в свой день рождения я была в г.Атырау. И когда вернулась вечером к себе в номер, мне оказывается оставили поздравление и торт, очень красивый, было приятно!

  • Cruz Betancourt

Solo pase una noche para tomar otro vuelo en la madrugada. Todo muy bien. Tienen dos cuartos, cocineta, refrigerador.
Бөлмелер: 5
Қызмет: 5
Локация: 5

  • Disappointed

Overall a nice clean place to stay. For business travellers it has everything you need except a usable wifi connection. I will stay again on my next trip to Atyrau

  • DiyarS

Прекрасный отель, отвечающий всем требованиям для полноценного отдыха и работы. Квалифицированный и чуткий персонал, отличный панорамный вид из окон фитнес центра.

  • Yevgeniy

Bathroom condition is terrible, with cockroaches. Price is high sky for such appartments. Breackfast was the worst I had for the last 5 years...

  • Arman

Все понравилось, хорошее место для длительного проживания Единственное что не понравилось, то что балы по системе Мэрриот не накапливаются

  • Асем Измаилова

Очень разочарована в этом заведении в таком отеле и кухня не вкусная, цены завышенные и обслуживание ужасное. По меню много чего нету.

  • Maro Oryn

При входе осторожно с дверью. Детей осторожно. Повышенный уровень опасности.
Бөлмелер: 5
Қызмет: 4
Локация: 5

  • 19760504

Удобное расположение отеля,приветливый персонал, уютные апартаменты с условиями приближенными к домашним. Очень удобная кровать.

  • Aigerim

Марриот Атырау прекрасное размещение в центре города легко добраться в любой район. Красивое здание. Очень оперативный персонал

  • DiyarS

Проживал в период с 1 по 11 сентября. Доволен своим пребыванием и с удовольствием буду рекомендовать этот отель своим знакомым

  • Steven Pimblett

Good size rooms, decent amenities. The grab and go shop is useful but sometimes abit limited. Staff very friendly and helpful.

  • Samal

Best location. Good service Quality. Discipline and courtesy of the staff. Cozy atmosphere in all. Special thanks to managers.

  • SHAVKAT

Отель замечательный чистый и очень удобный. Очень вежливый персонал. Я был здесь только один день и мне очень понравилось.

  • Limanda

Понравилось всё: чистота, порядок и уют номера, Еда и напитки, сервис и внимание работников отеля, прекрасный менеджмент

  • Ruslan

Слабый клининг сервис, устарелый интерьер, санузлы морально уставшие, бытовая, кухонная техника морально уставшая

  • Madi1980

Очень внимательный и вежливый персонал. Хорошая и удобная локация. Чистота в номерах, достойный сервис.

  • Светлана Миссеврина

Отличное обслуживание, приветливый персонал, шикарные апартаменты, прекрасный вид на город из номеров

  • John

This hotel needs to bring back the buffie and carving station. and clean the airconditioning filters,

  • Joozer

Great stuff service, luxurious rooms. Good location. Excellent for business purposes and meetings.

  • Yedil Omarov

Чисто, уютно, персонал хороший,отзывчивый, апартаменты комфортные, чувствовал себя как дома!!!

  • MM

Now available for short stays. Highly recommend if you want to stay in top class aparthotel.

  • Mariya Mulrooney

We have had dinner on the terrace. To be honest, I Enjoyed it. Nice view and meal as well

  • dina

Хорошее месторасположение, отзывчивый персонал, уютный номер с очень мягой постелью.

  • MedalliaUser

Отличная гостиница. Приветливый персонал. Прекрасный ресторан. Хороший спортзал.

  • Michel RATAJCZAK

Très bon accueil Restaurant de qualité Pas très loin du centre ville.

  • Sergey Khaldeyev

Достойный отель, не хватает какого то шарма. В целом достойный отель

  • Yernar

Отель отличный сервис и набор предметов достаточный для проживания

  • Zhuldyz

Очень понравился отдых в этом отеле. Обязательно приеду еще раз!

  • ZhanatZhaxylykova

Отличный отель. Подходит и семьям и одиночный отдых, для встреч.

  • Dosh Mess

A good place for the staying! I advice you to choose that hotel!

  • Richard Sanders

Very nice, good food, and rooms special night food specials

  • Nurzhan Kassym

Nice rooms. Service is not of a Marriott level.

  • YuriyShelest

все было великолепно. даже бонус на ДР

  • Alex Polepchuk

нормально

  • Ерканат. Ж

керемет

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