I’ve been a client of the storage for over 1 1/2 to 2 years now. The facility is clean and well maintained. One area of concern is their fluctuating prices on their various units. Another concern is the low figure assigned to units when it comes the value of your stored items see O.A. Another concern is the random and unsubstantiated unit increases without fair and transparent notifications. I’m leaving to another storage company that has fairly priced units without the hidden sudden increases. Read your occupancy agreement carefully. During Covid-19 this facility did not provide hand sanitizer at the entrance to disinfect hands. Today, three gentlemen were unloading and not wearing the proper face masks while in the facility. This posses a significant danger to other storage clients. The facility only has two small parking spaces which becomes occupied with other storage clients. The other day SUNY Old Westbury had three vehicles blocking the entrance for over 45 minutes. I asked the gentleman if he can move so I can quickly go into my unit to retrieve an item he told me I should wait. I informed the staff on site and he just shrugged his shoulders. (See photo) I hope senior leadership of Manhattan Mini Storage reads this. I shouldn’t be paying for your ads off the West Side Highway.

Worst place in the world to store your things especially if you are a small business owner. Plenty rats,roaches and Flys the place is always hot they barely clean the hallways,at least the bathroom is clean some of the staff is ok however the older Afro-American that works there he is for the white people not for his people. They evicted me for taking a nap on my break as a working man was not fair to me however before they kicked me out I had told them that I was going to return the unit when my lease was up cause I had just paid it 3 days prior to the incident and they served me with the eviction letter, I think my rights were violated but I can't find a lawyer. Anyways am waiting for the new place next door to them so I could proceed storing my inventory. If you don't believe about the rats goe check out for your self. Look under the the doors of the units you'll see the glue traps that the teanents have to put. And the flys,you will see as soon the big glass doors open. Well I hope this is helpful.

When it comes to picking storage, it’s not the most riveting of experiences however, in doing so I came across the company of Liliana who was working at the branch in the Dykeman area. She was friendly yet professional throughout, and she succeeded in making the other wise laborious task of choosing storage enjoyable. Although entertaining and easy going I found all important information was given to me in a concise manner which really helped me as I suffer with ADHD; which can make day-to-day tasks more challenging, that said the patience that the staff, and in particular Lilliana gave me during my booking process was second to none and it was the major decision maker in choosing to use manhattan small storage as my storage supplier of choice.

This storage facility in Dyckman is safe and very, very clean. I like that you can park near the facility to drop off for 10-20 minutes. Ladders are accessible, equipment nearby, two elevators, good lighting. Renee the manager has amazing client service skills. Very patient and accommodating. He performed much research to help me find the right unit. I have another storage in Boston for my daughter. If you compare the two, this place is so organized, clean very clean and Renee and his group are top notch. Best in upper Manhattan.

Rene is awesome! He is very knowledgeable, professional and was super helpful in explaining the subway options for my daily commute since I am new to the area. The storage facilities are very clean, air conditioned and the security is top notch. I was extremely impressed with this company as soon as I walked in and even more so when I reached the storage unit and saw how well maintained they are kept. I highly recommend this storage facility for anyone needing great service in the area.

Chris went above and beyond to help me with my family's storage needs. He and the rest of the staff at Manhattan Mini Storage made what could have been a challenging experience very simple and worked with me to get the best price and the right size unit. I toured several units in the process, and all were well maintained with secure locks provided for purchase onsite! I highly recommend the 290 Dyckman st. Location if anyone is looking for storage space in the area!

Truly had the best experience storing my items there and it’s thanks in huge part to René. His top tier customer service combined with his knowledge, patience, advise and expertise truly helped a lot. He went above and beyond to answer all my questions/concerns and insured that I was informed about the hours, code access, auto pay, late fees etc. Thank you for everything, it’s appreciated. ♥️

Wow. What a relief. Professional, thorough, competent staff: Teresa & Arsenio are exemplary, kind & friendly. Super clean property in pristine condition. Safe location. Reduce your stress & store yr belongings here: business at its' zenith. As of Dec 2022, bought by another company, who jacked up the prices. Will be moving out and sadly saying goodbye to an Era of excellence.

Dominique at the front office went above and beyond for me to help organise the boxes I purchased by improvising with office supplies to make me an easy way to carry them when she found out I was walking with them. I really appreciated the extra effort and help, and she did it all with a smile. Thank you for the excellent customer service!

This location is great. The facility looks well lit and well maintained. Also, the staff member taking caring of me was so professional and kind -- it was a massive 180 from what I just encountered at the UHaul. I am only using storage temporarily but I am so glad I picked this location and company over some of the other options.

Rene and Delby are the nicest people here. They run the place on 207. Grateful to have had these guys always when I’ve needed anything here. Most storage places are rude and don’t care about you but these guys were fantastic people. If you need a storage unit go to this facility on 207. They will help you out everytime.

Just calling the Central Office for information was a pleasure! Professional and knowledgeable response, great service on a moment’s notice and we were all set with a storage unit. I wish all my interactions were this pleasant & efficient! Good training and experience were evident. Thank you Tim!

I just wanted to commend Delby Rodriguez for the great work he did helping me with my account. I was having issues accessing the building and he quickly solved it for me; as well as provided me with the proper information on my account closure. Thank you for the help.

Rene was amazing and super helpful. He answered literally every single question I could ever have before I even asked. I got a tour around the space and even got to look at the storage options. The space is super clean and organized and I got a $225 moving coupon!

The staff was extremely nice and the facility delightfully clean. I ask a lot of questions, and all of them were answered with much patience. They checked in with me prior to the move in date on more than one occasion and made me feel comfortable in my decision.

Wonderful customer assistance and professional service from René at Manhattan Mini Storage on Dyckman st. He has helped during several visits with various problems. I’m grateful when he’s there, because he’s paying attention to what’s going on. Thank you, René.

The best customer service of a storage facility, especially last minute that I’ve dealt with. Jay and Delby were a tremendous help when I had to secure a storage unit last minute. Highly recommend them and it’s in a great location in Inwood, easily accessible.

Dalette was amazing ! She helped me with all the question and concerns I had in a difficult time of me finding a storage space. Not only was she professional and friendly she was also determined to fulfill my needs! Thank you so much Dalette you are the best !

The customer service at this location is excellent. I hade had several good experiences with customer service, getting, addressing my requests and closing out lockers. Delby the assistant manage is quite memorable, willing to go out of his way to be helpful.

The situation of my move was harrowing enough, but when I got back to Manhattan mini storage the following morning Dangeli was calming, patient and professional. She got the job done despite the obstacles. She is truly a gem!!! Thank you for all you did.

Good afternoon everyone i was having a terrible day today so i decided to drop by on of my favorite places since I’ve been in this country and I’m saying it’s my favorite place because when everJameison is at work it doesn’t matter what the

This storage facility was convenient for me and when I got it 7-8 years ago, the price was right. Unfortunately, the increases over the last couple of years have been too much but I will say everyone that works there has was very supportive

Manhattan mini storage was very helpful and convenient for me. One of their personal moving vans came to pick me up with my things and drove me to the storage center in dyckman. The man at the front desk was very helpful, they had trollys

Was looking for a short-term storage space for business. Clarence was extremely helpful in explaining the solutions that Manhattan Mini Storage offers. It’s great to know that the staff working there is very knowledgeable and helpful.

Autumn King is my new favorite person! She helped my with the process of acquiring my storage unit AND saved me a ton of money. Frankly, moving, especially in NY, is a traumatic experience and Autumn was delightful as hell. Thank you!

First thing first I appreciate a lot from Dangelic, she was very helpful and polite plus her customer service was on point. Also, To added on she answered all my questions regard on storage space and box’s size. Thank you.

I loved manahattan mini storage. I knew my belongings were in a safe place and anytime I neeeded any assistance Josh and delby were always super helpful. Highly recommend this location if you have things you want to store

I've used Manhattan mini storage for 3 years. They have been nothing but professional and easy to work with. Delby Rodriguez has always played a hand in my experience with Manhattan Mini. I truly recommend it.

Liliana was extremely good today. Her customer service was above and beyond. I went to the attempted on browsing but end up renting. Glad that Manhattan mini storage kept her after removing all the good speek.

The experience was so delightful. I’ve been going thru alot so i was very nervous. They made everything so easy and fast. If you are going to call ask for Dennis he is God sent. I am so grateful for his help.

I had a great experience! Delby was awesome, extremely helpful and great to talk with. The storage facility is beautifully clean and feels safe and organized. I’m so happy I chose this location!

I had the pleasure of being assisted by Delby Rodriguez when I began my lease at this storage facility and then again when I ended my lease. He is friendly, helpful, and extremely professional.

Had an amazing experience! Ceejay was very helpful and resourceful in helping me find a unit that was perfect for all of my items. Will for sure recommend this location to others due to him!

Rene was incredibly helpful - I needed to switch to a bigger closet and he sorted it for me very quickly - highly recommend! I also had a great experience with Delby helping me move out

Thanks to Clarence I was able to get a discount online and he was very patient. Very straight forward with all the information. I recommend this location, great customer service.

I love Missy she was excellent, she answered my questions, gave me the best pricing. On top of it all made my storage movement so much enjoyable. Superb customer service!!

The interaction with Delby Rodriguez was exceptional. He is very thorough, professional, polite and has a wonderful personality. All around he provides excellent service.

Delby, the assistant manager, who helped us with two large storage units, was brilliant. Clean, climatized, secure surroundings. Good deals. Very convenient location.

Worst storage in uptown new york! The manager Russo is a mean person, the place stays dirty and the management hate helping..! This place needs a new super/ manager

If you want the best storage service in Manhattan look no further. Delby took care of me, he’s your man. Best experience I’ve had in regard to storage …

Absolutely loved Rane! Took great care of me and made the stressful process of moving to moving so much easier. Definitely got my money's worth.

Delby was the perfect gentleman help me with all my questions and the hospitality was perfect aswell ,great place to have your storage at 100%

Delby was informative and very helpful made for a very smooth experience according to my business manager Ray who handled the rental for me.

I couldn’t ask for a more helpful person than Rene. Attentive and friendly. Made my rental experience wonderful. Thank you very much.

Great spot while I kept my stuff here for a year. Delby helped me close out my unit. It was super efficient and zero hassle. Thanks!

Delby Rodriguez was greatly helpful and informative. Because of him I will recommend this mini storage to my friends and family.

Spoke to Raul. He was so helpful. Overall one of the best experiences on the telephone. He was prompt and went above and beyond.

Delby Rodriguez was very helpful. Helped me pick out the storage unit and walked me thru everything. Very knowledgeable thanks!

very good customer service. Mr. Rodriguez was very helpful. Have been a customer for years and always have had good experience.

Very clean facility, Delby was amazing in registering me and showing me around and how everything works. 5/5 will recommend

Renee at the front desks is so cool. Super nice and friendly! He was super helpful when I had trouble getting into my unit.

My experience was great. René is an amazing and please person. He was very helpful and made sure everything went smoothly.

Delby was very helpful and helped me get the cheapest rate on the first floor. Very helpful and extremely convenient …

Clarence was friendly and helpful. He walked us to our unit and talked us through how to unlock and lock it step by step.

Jay was incredibly nice and helpful and even gave us a hand with lifting furniture. Would give 6 stars if I could!

Thank GAWD for this company! I had to move myself and if it wasn’t for their free shuttle service I would’ve

Josh was really great yesterday. was very polite when i asked him for information on prices and the website

Very clean rooms - efficient, clear, simple rules and regulations - security seems very well worked out.

Robin provided excellent service! She calmly and thoroughly answered all my questions. Much appreciated!

Very nice people work at this storage location. Very clean space. Easy access. Well lit in a safe area.

I was treaded with respect during and towards the end of my stay . Will recommend to friends.

Delay Rodriguez was great today helping us to get an additional storage unit at Dyckman St.

So far, so good. Rene at the 290 Dyckman location was kind, helpful and professional to me.

Jay was a great help when I needed to expand to an additional unit near closing time!

Delby Rodriguez was a great help ! Thank you for the investment in accommodating us.

Great customer care. I needed to transfer storage units and they did it seamlessly.

It was a great safe place to store my things. Easy to get to plus a friendly staff

Delby was very helpful and kind in answering all my questions. Thank you, Delby!

Great customer service, the assistant manager Delby Rodriguez was very helpful!

Delby assisted and made it extremely easy for the transfer to a larger unit!

Delby and Josh at Dyckman location are very helpful and polite. Great staff.

Jay took care of me......top notch service.very nice ,respectful and fast!

Deiby was the best assisting me, making sure I had everything I needed.

Delay was helpful, candid and very attentive. Made this easy and fast

Great staff. Friendly, knowledgeable and helpful. Also very clean!

Delby provided great service. I appreciate how informative he was!

Delby was very helpful checking me in and closing me out.

Great hospitality and service. Jay is a great employee.

Jay made this experience easy, efficient and pleasant.

Clean, air conditioned, convenient with great hours.

Great with giving me all the information I needed.

Clean. Secure. Never crowded. Knowledgable staff.

Tom was absolutely wonderful. Highly recommend

Top notch service! @ the 290 Dykman space

Delby was amazing great custommer service

Delay was super helpful today! (10.21.23)

Rene was amazing great service all round

Nice place to safe guard your property.

Great customer service from Delby.

Great service from Delby