LCBO is a Liquor store located at 1838-1844 Avenue Rd, North York, ON M5M 3Z5, Canada. It has received 675 reviews with an average rating of 4.5 stars.
Monday | 10AM-9PM |
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Tuesday | 9AM-10PM |
Wednesday | 9AM-10PM |
Thursday | 9AM-8PM |
Friday | 9AM-10PM |
Saturday | 9AM-10PM |
Sunday | 9AM-10PM |
The address of LCBO: 1838-1844 Avenue Rd, North York, ON M5M 3Z5, Canada
LCBO has 4.5 stars from 675 reviews
Liquor store
"2021 Edit: Returning experiences have been pleasant"
"I am completely disappointed with the appalling behavior and discriminatory treatment I witnessed at this LCBO location"
"One of the best LCBO in Toronto"
"Staff is nice, my issue is the store layout"
"This to LCBO is probably the best one in North York in terms of stock and items you're looking for"
2021 Edit: Returning experiences have been pleasant. Original review: Perhaps don't shop here if you appear young? Instead of checking for the $400 specialty Canadian Club, which I admitted I thought might be online only - I was just looked at. Me like I was crazy. Told me to check the glass whiskey cabinet. When I asked help from her again later, she told me to google it. The older gentleman at the cash asked if my alcohol was for Christmas gifts and told me his mother would've called me lazy. I suppose I should be happy that I'm told I'm "doing well" when it's seen that I'm 32, and not appearing 25 or younger. But I actually don't like the comment against my age and how I look. Can't be avoided I suppose. If it weren't the most convenient location for me, I would choose another LCBO to see if they had better customer service and sales help.
I am completely disappointed with the appalling behavior and discriminatory treatment I witnessed at this LCBO location. The staff made baseless assumptions and treated a customer with disrespect and contempt. the staff failed to offer a reasonable explanation for their actions, further highlighting their unprofessional conduct. Customers deserve to be treated with dignity and respect, regardless of their race, gender, or any other characteristic. I strongly urge the management of this store to investigate the matter thoroughly, take appropriate actions to address this issue, and provide the necessary training to prevent such incidents from recurring in the future.
One of the best LCBO in Toronto. Very well organized and modern two floors store. Management service was excellent, very helpful and knowledgeable. They have lots of premier bottles which you cannot find in different locations. Also they have free underground parking for customers, which is very important during the rain or winter season. From parking you can go to store level by elevator, even direct to the second floor of the store. I really recommend this store compared to other locations of LSBO .
Staff is nice, my issue is the store layout. Wine selection is upstairs. So if getting more then two or three bottles, your options are, the flimsy plastic basket (where the handle buckles at 4 bottles) or wait 5min for archaic elevator. Ill happily walk the stairs with a case but give me something to carry it in. Suggest leaving empty boxes up stairs.
This to LCBO is probably the best one in North York in terms of stock and items you're looking for. As you're probably aware not every LCBO has the items you're looking for if you can't find it at Avenue Road your only alternative is the Summerhill star or Lakeshore. I would recommend this location for people who are looking for certain exotic items.
Rarely do I feel the need to write a review, but the customer service I experienced was absolutely phenomenal - Brent is fantastic. Not only did he help us with our pick up order, but he went above and beyond and out of his way to make our experience the best. I've never had such a stellar customer service experience. Brent deserves a raise!
My daughter pushed a case of beer down the checkout counter so another customer could place their alcohol on the counter. The staff asked her for identification when she had no intention of possessing any alcohol. They treated the situation as if they had just caught a murderer in the act. Michelle and especially Nicole should be demoted.
Limited regular selection outside of wines. When i entered the staff was argueing. When i went to pay, the older lady that had been argueing asked me for id. She seemed to be an instagator. Im in my 30s and i very much so look my age. Never going back here again. 2nd worst lcbo ive dealt with.
A two storey LCBO, with a floor dedicated to wine. Located close to the infamous Forest Hill area, the clientele and the product selection reflects the "taste" of the people that live here. The 10pm closing time makes it a convenient backup option for some that live in the North York borough.
Good location with a garage door the customers. Parking is free, and is very convenient. Elevators take you up to the store and you can bring the baskets to the garage afterwards. Staff were friendly and helped find stuff very fast. Closer to my work so will be returning here for sure.
This LCBO has the most pleasant staff! I have yet to be in any kind of store or service to give such excellent customer service. I keep driving to this location (out of my way) just to see the staff. They make my Friday afternoons! Whatever management is doing at this store keep it up!
Les is the best! you can really feel a communal vibe when you come to this specific lcbo, as if you were transported back to a simpler time where communities flourished. spending some time here, i noticed how Les really fostered that atmosphere. amazing! les is the best!
Parking can be a bit of a nightmare with some tight squeezes. It's a big store with lots of product selection and a well stocked vintages section. The store usually samples quality wines on the weekend and the tasting bar is fantastic. Friendly and knowledgeable staff
Very nice location on Avenue Road. Good selection of craft beers as well as the usual wines. Scotch selection good, with about 40 different bottles to choose from. Heated underground parking (and free!) under the store. A good store to check out booze.
Where do I begin! Friendly staff, customer service is fantastic. If you call in for an order and ask them to put it aside for pick up, they do so without hesitation. The staff's knowledge of all the products they carry is on point! Love this place.
I’d say this is the best LCBO in town. the collection cannot be any better. The staff are very courteous. The working hours work out for everyone I guess. the only thing for improvement could be parking space. Overall, it’s my favorite LCBO.
Went there towards their closing time. All the staff there was so helpful! Love the wide variety of alcohol they carry in the store! At the end of the day, it is, considered a big store. With free parking, it is so convenient!
Love going to the lcbo now. Their staff have such wonderful customer service. Thanks to Les and Pina who always go above and beyond making me feel like I'm coming home. Thank you both for your hard work and dedication.
Absolutely AMAZING experience at this LCBO! Brent working at the same day pickup area gave us the best customer experience I have ever seen! Such an amazing and happy guy! I’ll be coming back just because of him!!
Great schedule for last-minute shopping. It is big but it doesn't't have a great selection of all drinks, I would say it is more "a little bit if everything". It has underground parking, busy place. Well located.
Huge store that has an entire 2nd floor for wine. Although, for a store this big, I'd l would think they'd have a bigger beer selection but it's nothing to rave about. Free underground parking is a bonus.
Amazing staff. Super friendly. Loved it there but is too far from Brampton. I had a great time shopping here. Also is the only store on gta where I could find baileys and they have so many flavors aswell.
Good location with underground parking. Closes at 10 which is a plus. They got a second story for wine. It’s one of the fancier stores, probably due to it being right next to a rich neighbourhood.
Always find what I'm looking for here until this trip. Didn't have Belle de Brillet this time but staff were very helpful & even looked up who the distributer was in Ontario. Thanks for the link
This is a dual level LCBO and due to the wealthy neighbourhood it's in it has a large selection of fancy wines and such. There is parking and is easily accessible. The staff are friendly.
The staff are very friendly here. The cashier noted that I was wearing a Raptors hat and we had a nice conversation about the playoffs. Store was very clean and organized. I will return.
The entire staff crew are truly nice, and genuinely helpful. Good vibe there. a good selection and a tasting bar. Underground parking for snowy or rainy days always a plus. Thanks guys
Customer service representative Pina - is one in a million - have dealt with her at multiple locations in the past - simply the best and always accommodating - keep up the great work.
The service was good. I placed my order online, so i was sent an email that my order was ready. I went in gave my name and order number and in no time my order was brought to me.
I had trouble at this location before and assumed it was a 1 off. I brought a valid passport and was refused service because of marks ego. Genuinely idiotic staff here. Avoid.
The staff at this LCBO is very friendly and non intrusive. I spent a long time browsing and only ended up buying 1 bottle but they were very cool about it. I love this venue!
This is one of the best LCBOs in the city (you know you have it bad when you're rating the LCBO, lol). ALL of the staff are super friendly and, most importantly, helpful!
With two storeys of merchandise and a underground parking lot, this is the perfect Lcbo to gather with friends in and Imbibe in the parking lot, safe from the elements
Went to buy gift cards. It was quick and efficient customer service by the associate in training at the cash. She was pleasant and professional. All the best to her.
Other than the summerhill location this as well as the Bayview Village location are the best LCBO's in the area. I only wish that they had a better mezcal selection!
We got what we came for. The location is very clean and the staff were friendly and efficient. They ran out of what we were looking for but had a replacement.
Made the trip to find a beer that I'd been looking for. Underground free parking was amazing. Friendly service helped me find exactly what I was looking for.
What a fantastic location, with a wine collection to die for! The staff are all so amazing and I really appreciate Les' fabulous energy and customer service!
Whenever I go there, the staff makes me feel good. They are all nice, polite and helpful. Les is always very energetic and super positive. Thanks again
A great two story LCBO with a huge range of beer, wine and spirits. Parking available below and elevator or stairs available to get between levels.
Great Shnapps! I was actually pleasantly surprised to see my favourite Glenfiddich XX here, as I've never seen it in Canada before and I'm a fan!
Good nice and neat place with beautiful automated glass doors ! Authentic neighbourhood and a police officer on duty. I got beer that day! …
Love this location, staff are auper friendly and cool and they have massive selections of beer and wine, I always find interesting items here.
staff are slow and unfriendly, almost like they're trying to avoid customers, it maybe Covid related, but you're paid to work and help people.
Friendly Staff, Reasonable Beer, Whisky and Tequila selection. Excellent Wine selection with tastings upstairs. Tracy in particular is a gem.
Typically a good selection. Fairly knowledgeable staff but you have to seek them out. Cashiers are personable. Floors often not so clean.
Nice large two-story LCBO. They have a large wine selection but their beer area is small in comparison to other similar sized locations.
No service just chatty older staff talking to each other how their schedule is bad working here. Selections on other hand is fantastic
Les is a great guy, and always remembers me when I visit. Very friendly and energetic, brightens my day! As they say, "Les is more"!
Typical LCBO except on 2 levels. After parking, it takes 2 elevators to get to the wine section. So a trip here takes twice as long!
It has everything you need. Even a kosher wine section which was surprising to me since it's not right within the Jewish community
Its an LCBO! Medium size compared to others. Beer is cold, people were friendly. Parking is awesome but tight for large vehicles.
The people and the service from start to fi ish is incredible. We are fortunate to deal with such high quality people. God bless!
The people working there were pleasant and the place was very nice but they had an unusually small selection of kosher alcohols.
Amazing selection of internation whiskeys. I was craving for indian and Scottish fusion Amrut whiskey i was able to get it here.
Great LCBO. Loved the top floor with all the wines. The product specialist was awesome, super friendly and knowledgeable.
Aliza at this location is absolutely awesome!! I’m sure the rest of the staff is just as cool! Amazing customer service!
Huge selection of wines upstairs and they always have an interesting selection of summer coolers and ciders downstairs.
Super friendly and very knowledgeable help from a lady in the store but rude person at the check out. Very unfortunate!
Christine was fantastic helping me with my same day order pickup even though I forgot my phone with the order number.
Underground parking, free for 2 hours of shopping. Great wine selection including kosher. Good craft beer selection.
Great store with underground parking and elevator. Helpful staff and plenty of selection. One of my favorite LCBOs
Very knowledgeable staff at this location gave me some very good whisky and beer recommendations over the years.
Large selection of vintages and one of the largest LCBO locations around. 2 floors with free underground parking
Good selection but set up on two levels. Cashier was very nice but the person on the floor wasn't too helpful.
huge collections and extended hours, plus staff really really friendly. Probably, best of them from all LCBOs.
Store is great. The only problem is underground parking. It is very tight so it better to park on the street.
Good LCBO location. Many items moved to second floor make it slightly more difficult for disabled shoppers.
Great selection of drinks. Well stocked and well organized with an entire serving floor dedicated to wine!
Great selection and helpful staff. Parking is tight underground, but we walked. Nice to have a local lcbo.
The beer, wine, and mixed cocktail selection here is amazing. Great place to try new beers in single cans.
Very well provided with lots of different kind of beverages from everywhere and a nice place to buy them.
Large store. Multiple choices. Adequate parking. Easily access able. With a tasting counter too ... …
Like, I like alcohol...burp... LCBO rocks my wurldo (falls over)... LCBOing is noooooice wooooooooooooooo
Excellent selection of wine, beer and spirits. World class architecture complementing the neighbourhood.
Nicely done store. Selection at 2nd floor tasting bar often has a nice surprise or two. Friendly staff.
Mediocre location, brutal staff, nearly always empty. Good selection of wine for LCBO location. Large.
Smaller store and selection than other LCBOs but finding what you're looking for and service is quick.
Very large store on two levels with beer and spirits on the ground floor and wines on the first floor.
Fair, not great, selection of wine. Very light on California wines and Spanish wines other than Rioja.
Well laid out and it's easy to find whatever your looking for, the staff are very helpful and friendly
Matthew is a great employee. Patient, kind and customer first. Great experience with a special order
One of the most outwardly friendly staff of any LCBO I've been to - plus a good selection to boot.
Great selection. Found my favourite beer here for the first time in Toronto, Trappist Rochefort
This is one of the best LCBO locations I have visited. I found a wine which I was looking for.
Very nice selection of wines on the second level. It was very easy to find the wine I wanted.
Very large selection of product at this location and the staff is always friendly and helpful
Good location. Indoor parking. Good selection and friendly staff to help with your shopping.
Nice large location with great selection. Parking is ample, large underground parking lot.
Great selection of wines,beers and other beverages. Staff top notch for help and advice.
Great selection, nice staff and convenient underground parking. Best LCBO in the area
Great wine selection upstairs. Vintage last bottle sale bins were also a nice touch.
The best LCBO in the city. A wide variety of selections including prestige alcohol.
Easy located to grab your drink with lots of free parking indoor for the customers
Great selection of wines, ciders and beer! Underground parking. Awesome location.
Huge modern store. Great wine and craft beer selection. Most helpful staff around
Large selection of different wines and other products big beautiful two floors
Two-storey location with a great selection in all departments & helpful staff.
Excellent selections and vintages. Free parking is available for customers.
My favourite location. The staff are always so friendly and happy to help!