Exceptional Installation Experience with Nathan R. and Owen K. Tankless hot water system. Everything from start to finish was perfect. Upon arriving for the scheduled appointment, Nathan R. and Owen K. exceeded our expectations, with their impeccable professionalism and exceptional skills. Communication is key in any service, and Nathan and Owen absolutely nailed it. They took the time to explain the installation process in detail and addressed all our concerns with the utmost patience. Their approachable and friendly demeanor made the entire experience a true pleasure, and we felt comfortable knowing that our home was in the care of two highly competent technicians. Everything happened on time and the work was super clean. They arrived with all of the necessary tools and equipment, and wasted no time in getting to work. They even worked around all of our future renovation plans to ensure that nothing would interfere with our design. It's rare to find technicians who possess such a strong blend of technical expertise and outstanding customer service, but Nathan and Owen are truly top-notch. The quality of their work speaks for itself, as our new hot water system has been functioning flawlessly since its installation. If you're in need of any related service, don't hesitate to request Nathan and Owen. We have no doubt that their exceptional skills and commitment to customer satisfaction will exceed your expectations. Thank you, Nathan and Owen, for an outstanding job and five-star experience!

I'm exceptionally disappointed in Enercare services. We were with Service Experts, who were pretty great. They called me to book my service, they were generally pretty great in terms of billing, and follow-up. Then Enercare bought Service Experts. And my service has been terrible since. Enercare only cares that their invoices get paid; that's the only thing they're actually good at. At harassing you, they're exceptional. Everything else is truly, truly awful. Booking a service call is an absolute chore; it's been months. You click links on their emails which don't work. You call to be put on hold and wait. And wait. 30+ minutes just to get scheduled, only to find out that someone managed to enter a furnace as a boiler. How? What? We have had a technician, from Enercare, in the house to service... the furnace. Which, is the same furnace that we've had since we bought the house... We've never had a boiler. There's another 20 minutes spent straightening that out. I guess that's another positive; their incompetence is pretty high as well! Upselling service calls to a customer who's not happy with your service isn't a good selling point, and then compelling two no's - hard ones at that? Yeah, don't do that. I'm going to switch to something else as soon as possible.

So maintenance scheduled on the eve of a long weekend. Which made this matter worse. The technicians had informed my wife they changed the fan speed and said it would be more efficient. By 7pm the temperature in the house reached 76 when AC was set at 72. The fan on the furnace was running nonstop. I called to have a technician come to change it back thinking this must be what the problem is as it had been working just fine. While on hold I did some troubleshooting and discovered the AC disconnect was not reconnected after the maintenance was performed. How does not one but two techs overlook this. Why wouldn't they have ensured the system was back up and running once maintenance was completed. The best part was the CSR I was speaking with said they couldn’t get anyone to come out until Tuesday. So your company screws up our AC the leaves us to sweat until Tuesday. Now that’s great service. Thankfully I figured out what was wrong and was able to fix it myself. Never again will I allow service to be done unless something isn’t working.

Had another great experience with Enercare. Had a broken boiler with water spilling into my basement. They quickly got a technician out to my house, within hours of me calling. The technician, Jesse Handy was extremely professional, courteous, and knowledgeable. He quickly identify the issue, provided options for us and fixed it quickly. He insured we understood what it happened and make sure we had numbers to call in case it happened too. We would highly recommend Jesse to other Enercare customers. Thanks for a great experience Jesse. A week later had Joe Varrette out to the house to repair another part of our heating system. Joe called when en route discussed the issue and arrived on time. He was extremely professional, friendly and extremely knowledgeable. Quickly identified the problem and explained the issue along with the solution. Problem was fixed extremely fast and he made sure everything was working fine before he left and made sure we had no other issues. I highly recommend Joe Varette, an outstanding Enercare technician.

Joe had arrived right on time and provided an honest professional opinion on the problem with my AC. Never in my interaction did I feel like he was trying to sell me something, rather he provided me the information I needed to make a decision. Nothing but good things to say - great guy, solid advice. Chris was quite lovely as well and was candor with the options presented to me. He was able to explain the basics of AC quite well for a layperson like us to understand, and was open with all the options that were available to us. He was able to work with us to fit an appointment time that would for with us which was definitely very appreciated. Lovely folk doing honest work without any concerns so far. I feel reassured that my AC will be installed properly and without any concerns. EDIT: Jeff and Spencer came by and installed it this morning. Working well so far and it seems to me they did a great job. Courteous, polite, and gets the job done.

Just had my new furnace put in today along with an ac, it was pricey but for the SLP99V i can assure you that it was worth it! The team that did the installation was great and Declan was my sales rep and he did a fantastic job! Ill leave the card in the photo i highly recommend anyone to speak with as many company’s as possible to get the best prices possible and negotiate the best price possible!. My new furnace makes less noise than my fridge, i can barely hear it while standing next to it, now i cant wait to test out the ac in the spring! Before you say yes to other company give him a call and hell give you a better deal! Update almost 2 years later. Curtis came back and realigned the furnace. Took his time to check everything and followed the codes to a tee! Will be recommending ! Hopefully that will fix the AC problem i had this summer!

31 July 2023... Jesse Handy & Curtis did excellent job for the Maintenance of Air Conditioner and Furnace.Very knowledgeable and polite. Explained in detail all the task they performed and gave valuable suggestions to keep the units running to full capacity. Very neat and clean tidy job. Best work ethics. Thanks a lot Jesse & Curtis 15 May 2023 It was pleasant experience to deal with Mr Joe from Enercare. He recommended replacement of Water Heater after troubleshooting the Old Unit. He ordered the New Unit immediately and fixed appointment at the earliest. Service Experts Mr Nathan R and Ben F provided exceptional Customer Experience. They have replaced defective Water Heater to my full satisfaction. They explained instructions and cleared all my doubts in a very professional manner. Enercare Team...Thanks a Lot!

Thank you for having Jesse H stop by today, what an incredibly nice guy. He found the problem quickly, explained what was wrong and did the repair. He then took the time to sit down with us and chat about a new concept air conditioner that provides heat as well, among other things. What I like the most about Jesse was that there was no hard sell involved. He just wanted to let us know there was something new on the market. He also reminded us about vent cleaning which as you know is not as sexy as a new car but equally important. I absolutely love this company!! Their customer service is outstanding and consistent everytime. You know the sign that this company is great? I see their trucks throughout my neighborhood. Thanks again Jesse!

A quick review to share how pleased we were by the team at Enercare who installed our new heating system. We had 2 team members who consisted of Spencer and Matt. They showed up on time and walked us through the process of removing our old furnace and A/C and installing new furnace along with a heat pump. The job took 2 days and both members did not hesitate to spend time with concerns and questions we had. Both did a great job cleaning up area and spent as much time as we needed setting up our new thermostat and understanding how equipment would operate. We would definitely recommend Enercare and their caring team members for all heating and cooling needs.

After purchasing a new heating and cooling system last year, we scheduled an appointment to have the a/c unit cleaned. Rob Myles showed up to do the service today. Rob not only did the regular service on our unit, he discussed our needs with us. When he found out that we had a plumbing issue that we had not addressed, he checked our maintenance plan, confirmed that the service was covered and scheduled an appointment for us with Enercare. Rob went well beyond regular service expectations and we could tell that he truly cared about us as clients of Enercare. The company is lucky to have him. It was a pleasure to meet him and to interact with him.

I called in the morning to have our leaky water heater looked at. Rob came to look at it BEFORE the estimated time. He informed us that it needed to be replaced and made sure that it was taken care of as soon as possible before he left the house. Nathan R and Owen K came THAT NIGHT to install the new water heater. They were quick and efficient. They selflessly came that night just so we wouldn’t have to go any longer without water and knew that we ran a daycare out of our home. Rob, Nathan and Owen are all friendly, informative and fantastic at their job. Look no further if you want quick efficient service. Thank you SO MUCH to all 3 of you!

I contacted Enercare for a furnace inspection and was given one the same day - November 1, 2023. Curtis Richmond phoned before his arrival so that we would be prepared and arrived within the time frame suggested to us. Curtis did the inspection and was very helpful in explaining warranty, protection and maintenance plans and costs for our consideration. He explained the Enbridge/Enercare/Service Expert confusion to me in a way I could understand. Curtis was helpful in every way and we hope to have him service or inspect our furnace in future. Satisfied customers, Lynn Nolan and Lars Thompson, homeowners

Our technician was Jesse Handy he came to replace a leaking valve on our hot water tank his great service started when he gave a courtesy call to let us know when he would be arriving, I found him to be friendly, courteous, and respectful not just to us but our house. I found him to be knowledgeable , went thru the paper work explaining everything he done ti make sure i understood it all and didn't mind answering questions my old brain wanted answers to when he was done everything was cleaned up you wouldn't have known he was even there, so far repair seems great no leaks thanks Jesse

Rob and Owen were very knowledgeable and kind. They took the time to explain everything in detail and were extremely efficient and helpful in addressing my hot water tank and plumbing issues. Highly recommended. **Edit**Ben and Owen returned with a brand new hot water tank and did a very efficient and professional job! They made sure that everything was cleaned up, and even filled buckets with water to rinse off some drips of rust from the outdoor stairs and walkway. Very pleased with the excellent service!

We were having problems with intermittent hot water. Enercare's quick response was amazing as their technician showed up at our door less than two hours later to check into the issue. His friendly manner and in-depth knowledge was excellent and he educated me on a few things that no one had apprised me of in the past. As it was, he found that the issue was not with the tank but with the mixing value, something I didn't know could affect hot water flow. I highly recommend Enercare's fast, efficient service!

Curtis our technician was very friendly and professional. Completed service on our furnace, found a problem with a part and replaced it from stock in his service vehicle. He explained what the part was a what its function was. He advised that the part was under warranty and no charge. He also replaced our furnace filter which I had requested from stock he carried. Highly recommend Curtis to service your homes furnace and look forward to seeing him again next season for our yearly service.

Jesse H. was in my home today to look after what appeared to be a thermostat issue….he absolutely resolved that issue and went above and beyond when he discovered other problems which he noticed when he was here. I so appreciated the fact that he did not have the approach that those other issues were not the reason he had been called to the house, and therefore he was not going to worry about them! A very conscientious worker, and Enercare should be proud to have him as an employee!

Owen Kelly,Owen Myles and Nathan R. Arrived on time and were very personable and professional.They installed a heat pump gas furnace and accessories . This job was completed neatly and skillfully reflecting quality workmanship.They were obviously well trained in their trade and wished to provide high quality for the customer. Owen Kelly was the team leader and it was obvious that he wished to provide the best quality service and took pride in his work. Bill and Diane Spencer

The Enercare HVAC staff are highly skilled professionals. My Tech today was Rob Myles, who was very professional, respectful of my home and performed all maintenance in a timely manner. I’m a very loyal customer (28 years). However my loyalty has been frequently been tested with my interacting with the Call Centre and Billing Dept. In 2 years I’ve had numerous issues. I remain with Enercare only because of the excellent service I get from the Technician's. C Kelly

Jesse Hardy of Enercare Kingston is a credit to This company I was on a business call when he arrived and he just got straight to work allowing me to finish it. He was here same day Service from my call of a broken furnace and after business hours. He quickly diagnosed the problem and made sure that it was fixed before he left. He is a credit to this company and 5 star customer service. Thankyou Jesse & Enercare for having such a wonderful team member. ⭐️⭐️⭐️⭐️⭐️

Enercare was here to service our gas furnace and they came on time as arranged.The service was Conner and he was great. Very pleasant and well organized. First thing was he put on slipons our his boots and went to work. Very well mannered and the cleaning was painless. Thank you Conner. Well done. Conner was here today to replace the furnace burners today Nov 20 he had ordered on his first visit.Great job Conner. Thanks. See you guys next year.

I find Enercare easy to deal with. This year, I had Jesse H. as my technician. He was excellent. As this is my first year managing furnace care, Jesse took the time to explain the difference in filter quality as well as showing me how to set the thermostat to the appropriate temps for the automatic winter mode. He also provided an overview of the work completed. He was friendly, professional and knowledgeable. Extremely pleasant to work with.

Heard about enercare service from a colleague so I decided to call them when my heat went out. I called on a Sunday night and someone picked up right away. I got a service call the next day. The tech, Curtis, was professional and knowledgeable, diagnosed the problem and got the heat back on. The experience relieved a considerable amount of stress I had when we lost heat because now I feel like we have an HVAC company we can count on.

I rarely post reviews but wanted to share how great of a job Spencer, Ben, and Matt did in installing our new furnace. They were extremely kind, patient, and even stayed late to ensure everything was perfect. In terms of sales, Declan took care of us for everything and was VERY patient with my endless questions and quote adjustments. He was fantastic! Sincerely a very positive experience from start to finish. Thanks guys!

Awesome service - thank you Rob Myles, and thank you for taking your boots off. You explained to me what you were doing, what the problem was and how you would fix it. Then you walked me through what you did and what I should do should the problem arise again. I asked, before you started the work, if the repair is covered and you were upfront that it was. Thank you Rob for the good service.

My water heater stopped working and had to be replaced. Technicians arrived the next day with a brand new water heater. Rob, Nathan and Owen did an outstanding job troubleshooting and replacing my new water heater! Their professionalism and competency were truly impressive. They were not only efficient but also friendly, making the entire experience pleasant. I highly recommend their services!

Had an issue with our A/C unit. Called first thing in the morning and an appointment was made for that afternoon. The technician, Joe arrived promptly and fixed the issue within 15 minutes and then took the time to answer my questions and to explain what had gone wrong with the A/C unit. Extremely satisfied with the timely service and professional repair that was completed. Thank You Rock

Enercare was professional from start to finish.salesperson Declan was excellent to deal with ,returned calls promptly, explained products and process. The install team,Spencer,Liam and Alex were on time,took care to protect floors and wore masks as requested. They worked efficiently,were very pleasant and left the house as they found it. Would definitely recommend this company…

We are very pleased with the service that we received from Enercare and especially want to give a gigantic "shout out" for Robert Myles. He has excellent customer service skills, is prompt, knowledgeable, on time, explains things well and in a manner that is understandable to customers, is pleasant and willing to respond to any and all questions. Thank you Marg & John Deakin

I had difficulty with the call centre in trying to set up an appointment but, once the appointment was confirmed, I received a call about 15 mins before the technician's arrival and the problem was quickly solved. Rob Myles was knowledgeable, professional and personable. He also followed up the next day to make sure everything was OK. Great service!

Enercare Furnace guy Joe showed up at appointment time and was very curtious and gave suggestions on how to make the most of our furnace. He noticed the furnace was working too hard and we had vents closed so I opened 2 and it distributes the heat more evenly. Very friendly and knowledgeable tradesman and I hope we get him next time. Don Ross

We required a technician to attend to a missing pressure relief valve at our home that we just moved into. The technician arrived on time, calling ahead to advise us of his pending arrival. He was professional, polite and explained thoroughly what and why he was doing. He also provided additional support and information on other appliances.

Always a pleasure to have Rob M. do furnace and AC maintenance checks at my home. He is very professional and personable young man. He fully answers all my questions and this time helped me acquire plumbing service as well. Because I have dogs I really appreciate that he calls to advise he is on his way here. Excellent service thanks Rob!

I can’t speak for anyone else on the team, but Rob & Owen were fantastic. They made me feel safe and comfortable in my home as my partner was away for a few days and it can be scary being a woman in those situations!! They also got the job done quickly and effectively and gave me a good laugh along the way! Thanks Rob & Owen!!

I received good service for our home furnace by Conner and Jesse. They were quite willing to answer any questions I had about the condition of our furnace, and insured me that we likely had a few more years of service with our present furnace. They were polite and left some other information that might be useful. Alvin Bell

My AC was making a loud buzzing noise. Called in the morning, got an appointment for the same day (between 11 and 3). Jesse H. called when he was on his way, made quick work of the repair, and he also answered a few questions for me about maintenance. All fixed by 1pm! Thorough, quick, and professional. Would recommend!

Joe Varette from Enercare showed up super quick, was courteous and knowledgeable. He resolved our AC issue amazingly fast and conducted a check of the whole system while giving us tips to prevent further issues. Definitely happy to have Joe come help us again if the need arises. Thank-you again for the great support!

Super follow up service by Joe who came to install parts for my gas fireplace and boiler. Joe was very thorough with providing information and took time above and beyond to help me with questions for heating equipment that wasn’t directly related to the visit. Excellent and professional service, I’ll be using again!

We had an urgent error code appear today on our furnace. We called for service and Curtis arrived as scheduled. For whatever reason the error code had disappeared. He didn’t just explain it away but took the time to thoroughly check out all functions on the furnace. Thank you, we appreciate your good service.

The crew of Spencer, Geoff, and Clark was amazing! They were all very knowledgeable and explained the operation of all the equipment installed. They were friendly, but professional and left the work space clean. They were punctual, efficient, and respectful. It was a real pleasure to have them in my home!

Joe arrived as scheduled. Introduced himself, told us what he was going to do to fix the hotwater tank issue, conducted the repair and then checked everything to ensure it was in working order. Joe is an exceptional professional who takes pride in his work and very well represents Enercare. Thank you

Connor was such a help when my family woke up without hot water on a weekend. He answered the service call very quick and kept in touch with us until our new tank was installed making sure we didn't fall through the cracks. We are happy with Connor & Enercare's professionalism and speed of service.

Stars and likes are for the technician, Connor. He was amazing! He was the 10th or 11th person who has been to house to look at the a/c and the first one to figure out the problem and fix it! He is super knowledgeable!!! My neighbours are all super happy the unit no longer makes a horrible noise :)

Curtis was given the challenge to link our new Bosch heat pump to an existing 22 year old air handler which is also supplied with heat from a boiler. He was very professional and was able to get the unit operational. Appreciate your quick troubleshooting and getting us some forced air heat! …

Absolutely best Service Man. Rob Myles, had a great additude & helpful manner. He explained everything to me as he went along. His honesty & integrity made me very comfortable with the issues. Rob, made me feel like I could trust him & believe in his ability to help me. Thanks for your help Rob

Liam, Owen M and Skyler just left after installing a new electric water heater. Fantastic from start to finish- cleaned area, ensured everything was working and even took the time to let us know that a couple of smoke detectors that we hadn’t check were past their effective date- thanks guys!

Rob stopped in for our regular furnace check-up this morning after calling ahead. Considerate and professional, he evaluated our system and patiently answered questions we had about heat pumps and opportunities to save going forward. Outstanding customer service we very much appreciated.

We had no hot water this morning so I called Enercare and Jesse H. Was at our place by 1pm to check it out. He was professional, knowledgeable and was able to fix it without replacing the tank. Fantastic work Jesse H and I would highly recommend him to anyone needing assistance. Thanks!

Rob, Owen M and Liam all provided great service. We were originally told it would take weeks to replace our broken water heater and Rob went to bat for us. Liam and Owen M then showed up an hour later and replaced the unit. Great service and we appreciate them coming through for us.

We had some trouble with our furnace. Joe responded to our request for support. He communicated with us professionally, and was very knowledgeable about heating systems. We have a baby at home and we were very comfortable having Joe into our home to check on our furnace. Thank you!

Connor was very professional and clearly answered my questions. He reached out to fellow associates to get answers he was not able to answer. I now have a better understanding of how the new heat pump works in conjunction with the boiler for efficient heating. Thanks Connor! …

Our furnace suddenly stopped working during a cold winter night. Thankfully Enercare responded quickly and were able to fix the problem. Both techs Connor and Curtis were very knowledgeable and friendly. Would certainly recommend to anyone and will be using them in the future.

Rob Myles was quick to respond to inquiry and communicates well. Spencer and Geoff were efficient and professional in their dealings during install. Chris Bell was good at explaining options, not pushy for a sales person. The other Chris was professional too. Great team!

enercare HAVC Technician: This is a shout out to Joe Varrette!! Excellent customer service, answered questioned with confidence. Exhibited his knowledge and expertise in a professional manner. Most of all, I appreciate you wearing those boot covers when entering my home.

Jesse H performed our furnace system check in a timely, efficient manner with real professionalism! He answered my own questions with honesty and integrity. I shall surely request his services next time and pray that he is available. A pleasant, professional individual!

We had an excellent, very thorough gas furnace system check by Rob Myles - the HomeCare Checklist is great to have. Rob was really friendly & helpful - particularly in answering our questions about heat pumps. We plan to contact Enercare in January about installing one.

I recently had my annual gas fireplace inspection and cleaning done. The technician was Jesse and he was outstanding. He arrived when he said he would and did a great job of cleaning the fireplace for the season. Friendly and courteous service was much appreciated.

Nathan and Clark were knowledgeable, informative, professional and respectful of our home. Even with my little 1 year old running around they were tidy, did the work in a timely manner, and even detected a gas leak. Great service. Would definitely recommend them.

Joe V. Called within a half hour of arrival, and arrived when he said that he would. When he arrived he was very pleasant and professional. He was able to find and fix the issue within a timely manner. We are very happy with the work that Joe did on our furnace.

Joe was outstanding! Ever so helpful in finding what was the cause of our AC tripping the breaker & then explaining what we needed to do to resolve the problem. He is extremely professional & friendly & very informative. Thank you Enercare & especially Joe.

Mr Connor and Mr Owen installed a replacement water heater. This was done in record time of around 50 minutes. This too was facilitated by eating 2 (two) butter tarts within the same time (to replace energy lost with above task). Thanks guys. Great job.

Rob Myles arrived during the designated time. He was quick to assess the situation and provided options to have the work done in a timely fashion. He took the time to explain the work that would be done and how it would be done. Rob gave expert service!

We had our old tank water heater removed and a new tankless water heater installed. We were extremely impressed with the knowledge, efficiency, and high quality of workmanship from Spencer, Geoff, and Owen. They were also very friendly and professional.

Curtis was very pleasant & polite to deal with. Called in advance of arrival. Explained everything that he looked at pertaining to my yearly furnace review. Also appreciated he looked at the filter and advised I didn't need to replace until the Spring.

Jesse completed the annual maintenance on our furnace and I am pleased the say that the work was completed without hiccup or issues. Jesse was professional and provided clear answers to all my questions and fully explained the status of our furnace.

Very happy with Rob Myles and the maintenance he did for me. He arrived on time within the appt window and called first. Rob also explained about condensation within tank and maintenance is important. All in all everything is running smoothly.

Mike V came to do a furnace tuneup and he was quick, tidy, and friendly. He also pointed out a potential issue with our gas meter and encouraged us to contact the gas company so they could assist us. We appreciated him going above and beyond!

The installation of our hot water tank went very well the service people were excellent very professional. Liam and Owen do professional work work area was cleaned up and when they left you couldn't even tell they were even here thank you

Joe and Curtis were the two technicians who performed the annual A/C system maintenance on Friday, August 11, 2023. They were both very professional and personable. They performed the maintenance in a timely manner and did a thorough

Ever since Enercare has been servicing my furnace, there have never been any problems. Preventative maintenance is definitely worth it. Yesterday Joe came to do the annual service and he was very efficient, friendly and professional.

Recently, technician Jesse provided outstanding service in regards to my tankless water heater. His professional and patient manner were impressive. He went above and beyond in terms of helping to find a solution to the issue I was

Rob Myles was our service expert. He was excellent. Prompt, courteous, pleasant, willing to listen to our concerns and questions, and happy to answer our questions. Very satisfied with Enercare and Rob as our service expert.

Huge Thank you goes to our technician Robert Myles for an excellent service provided recently. We truly appreciate your professionalism and expertise as well as willingness to accommodate our needs in such tight time frame.

Robert Myles was absolutely amazing, he took the time to help me understand my new boiler from service experts. He adjusted my thermostat for me to operate more efficiently, thank you so much for your amazing service Robert

Jesse H. was my technician for a visit today. He was an extraordinarily thorough and polite individual. He had thoughtful answers to all my questions and quickly resolved the issue at hand. Would not hesitate to recommend.

Had to sit at daughter's place for basic service appointment. They contacted her when they were on their way and were here within 30min. Joe was very pleasant and professional. Definitely would recommend Service Experts.

Rob Myles was very professional and fixed our problem right away. He was very thorough with his explanation on the issue and after finishing the job,he followed up the next day. We were extremely happy with his service.

Curtis from Enercare did an annual service of our furnace. He was friendly and explained the report and answered some questions for us. We were notified ahead of time when he would arrive. We were happy to have it done.

Rob Myles did my furnace servicing this morning. He was extraordinarily professional and helpful. He was knowledgeable and explained everything thoroughly and respectfully. He is a great ambassador for your company!

Jesse H from Enercare came to service our A/C. He did an amazing job at quickly diagnosing and fixing our issues. He also inspected our whole system and gave us some useful maintenance tips and reccomendations.

Liam and Nathan did a great job installing a new Lennox furnace and heat pump. Christian came by towards end of install to resolve a technical issue. The install looks well done and is working as expected. PHM

I called Enercare for furnace service and I received same day repair with an easy monthly payment program. Joe arrived early, was polite, professional and suggested options for new equipment. Great service !

Nathan and Owen were the techs who came to install our new unit. I cannot say enough positive things about how professional they both were, from their pleasant interactions to efficiency on the install.

I called ROB, and came on time and my heater pump wasn’t working. He said u need to replace it because it wasn’t working properly.He did really good job and he works amazing. Thanks again …

Rob M. came by to service my ac and furnace. He is very knowledgeable, professional, and friendly. He serviced both my units quickly and provided status updates for them. You're in good hands with Rob!

I Highly recommend Rob Myles to service your furnace. Very friendly and always professional at his job..He answered all my questions and concerns we had him twice in our house to service our furnace.

Joe did a great job inspecting my furnace. He was efficient and friendly and respected me and my home. He did the inspection of my furnace in 2022 as well and I look forward to seeing him next year.

Technician Joe came to our home on time and did his best to help with repairing our Hot Water Tank. He gave us a courtesy call before arriving, we found him to be friendly, skilled, and respectful!

The Enercare technician, Joe, provided excellent service. On time, quick, and efficient. Joe answered all my questions and made sure to confirm that we were completely satisfied before he departed.

Spencer and Matt did an excellent job. Everything was neat and tidy also done when they estimate it would be. Spencer was a great trainer for the thermostat and all the features. Well recommended.

Jesse had to come from Kingston (to Belleville) and was still on time. Super friendly, super efficient and super knowledgeable. What more do you want? Guy knows his stuff. Highly recommend. …

Jesse H. was very meticulous is examining the equipment to troubleshoot the issues we were having. He was also very respectful of our home and wore boot covers whenever he entered the house.

Joe was very punctual and professional. Also very pleasant. He explained everything that he was doing and asked if we had any further questions. Would definitely recommend him to anyone.

Connor showed up to give me an estimate to fix my broken air conditioner. He was very polite and knowledgeable. He took the time to explain things to me. Very nice young man! Great job!

Curtis was great with answering my questions and mentioned about heat pumps that included rebate programs. He was helpful and excellent on the services provided for our home.

Rob Myles provided excellent service. Quick and clean with the furnace servicing. Changed our thermostat battery and provided ideas of ways to save money on our heating.

Joe came to fix my furnace issue, within hours of calling. Excellent service! I will be scheduling regular maintenance with enercare and dealing with them from now on!

Joe was excellent when he came to repair our furnace, he was friendly & courteous. Joe was also extremely helpful with a recommendation for a water heater replacement

I was concerned when Enercare took over our local HVAC service by Service Experts but they've continued the great service and support I've had by SE over the years.

Jesse H did an amazing job. He was incredibly friendly, kind, and explained how my furnace worked. Because of his excellent service I will continue to use Enercare!