Always had good service here. The only problem is the long queues (just like the old KH branch), but if you happen to go at a time when it’s not busy then it’s perfectly fine-very few people. Recently I went in the last half hour and there was one other person in the queue.

Store dirty and smells the same, there is clutter absolutely everywhere once in, difficult to get out. AND FAR FROM CHEAP to my amazement just been charged 90pence for a A4 envelope, when printer shop in Kings Heath charges 45pence. A total rip off. AVOID

I have used the post office a few times .I was very impressed with the service l noticed from a member of staff the way he greeted & served his customers. l was a little slow at copying the address on my envelope l was posting, the young

Been here today for a self-addressed envelope, and the lady at the counter had no idea what was it and chose to tell me that they don't do it anymore. Then went to the Maypole branch, which is so small and so untidy, but the people there

Very impressed with the service this morning when renewing my passport. Very pleasant staff. A young man was also being trained how to renew passports. Both men were very friendly and polite.

Terrible customer service had no idea what they were doing and they should have give me 2 parcels only gave me 1 so I thought they were packed together now I have to go back on 2 buses

Very good post office. If you did not go into WH Smith's you would not know there was a post office in there. It is very small and at the back of the shop. Staff was friendly and good.

Extremely busy every single time we go in and especially on a Sunday why have one member of staff with the queue out of the door? And during these COVID times even worse.

Christmas card sent from this post office on the 12 /12 /23 on signed for but 28/12/23 still not received I will get in touch with the post office head office

I didn't have any issues sending a parcel and getting my dbs verified. Didnt wait in the queue for long. There were 2 counters open. Everything seemed fine.

Helpful staff, different types of envelopes and boxes available to buy. It can be tricky to find it - it's inside WHSmith store on the back on your right.

Massive queue, 1 till open.. 2 other staff members just sit there pretending they don't see the queue and do nothing.. very poorly managed post office

CHECKED BEFORE LEAVING HOME THE WEBSITE FOR ANY CHANGE IN OPENING TIMES ETC GET THERE AGAIN WHSMITH (post office inside) CLOSED

It says it closed at 5:30pm but the lady in there wont accept parcels and i was there at 5:20!!! Very rude of this woman!

Post Office has gone down hill since it has moved, no wonder there seems to be a revolving door of staff.

Why do post offices always have massive queues! It's a great local amenity thought.

Great service. Workers were very well mannered. Overall it is a great place.

On busy Saturday only one staff serving and that staff was too slow...

Not enough staff, need better processes. Taking too long !!

Always super helpful!