I recently had the pleasure of staying at Kempinski Gold Coast Hotel for a conference, and it turned out to be a memorable experience. The hotel’s luxurious ambiance and attentive staff set the stage for a successful event. The conference facilities were well-equipped, making it a great choice for business gatherings. In the evening, my mom joined me to celebrate her birthday at the hotel’s restaurant, and it was a delightful experience. The dining options were exquisite, and the service was top-notch. The staff went above and beyond to make my mom’s birthday dinner special. Kempinski Gold Coast Hotel provided an excellent blend of business and leisure, making it a fantastic choice for those looking to combine work and relaxation. I would highly recommend this hotel for both business travelers and those seeking a special dining experience.
Trip type
Business
Travel group
Family
Food & drinks
The dining experience at Kempinski Gold Coast Hotel is often marked by high-quality ingredients, skilled chefs, and attentive service. Whether you’re in the mood for local Ghanaian flavors or international cuisine, the hotel aims to cater to a wide range of tastes. Please note that menu offerings may change so it’s a good idea to check with the hotel for their current dining options before you make a reservation. It was an Italian night when we visited but there were a couple of local cuisines
Noteworthy details
The complimentary cake and the heartwarming gesture of the hotel workers singing and dancing to bring it to our table was a truly special moment during my mom’s birthday dinner at Kempinski Gold Coast Hotel. It added a personal touch to the celebration and made the occasion even more memorable. The cake itself was not only delicious but beautifully presented, making it a sweet ending to a wonderful evening.
Hotel highlights
Luxury

I recently had the pleasure of staying at the Kempinski Hotel Gold Coast, and overall, it was a delightful experience. Let's start with the positives. The variety and quality of the food were good. The hotel's restaurants offered a diverse range of cuisines, and each dish I tried was delicious. Another highlight of my stay was the excellent service provided by the hotel staff. The staff members were attentive, courteous, and went above and beyond to ensure that all my needs were met. A special shout-out to Emmanuel who went above and beyond to locate and return the earphones I left behind in the airport shuttle, before my departing flight. The hotel also boasts an impressive array of amenities. The gym was well-equipped with modern fitness equipment, allowing me to maintain my workout routine during my stay. The spa facilities were luxurious and offered a wide range of amenities, specifically the sauna and steam room, providing a much-needed opportunity for relaxation and rejuvenation. I thoroughly enjoyed taking advantage of these amenities, which greatly contributed to the overall quality of my stay. However, one aspect that detracted from the otherwise impeccable experience was the noticeable smell of dampness and mold in the rugs throughout the hotel. While the rest of the property was well-maintained and appeared clean, this issue with the rugs was a significant downside. The smell was quite pervasive, and it was particularly noticeable in the hallways, and common areas, and bedroom. In conclusion, the Kempinski Hotel Gold Coast offers a wonderful stay with its excellent food, exceptional service, and top-notch amenities.
Trip type
Vacation
Travel group
Friends
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Quiet

I really appreciate Ebeneezer and Rita. Even when I had to call for items they were always handy and I just needed to look outside the door and I could get whatever I need. Thank you very much for allowing me to meet them.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
I always do not have Ebeneezer or Rita so it would be good if staff would be consistent and detail oriented to know if tea was needed or coffee or cream or any of those things
Nearby activities
I never went outside the area of the hotel, so I’m unable to speak about near nearby activities. I visited the market by the art center twice. It would be extremely convenient to have a small gift store or boutique that is within the hotel to get snacks or mints or a magazine or just things that you don’t think about always bringing, It would’ve been nice if we had something like that within the hotels space
Safety
I feel extremely safe at this location
Walkability
Once again, I tend not to travel on my own in a foreign country, actually in any country without having some understanding of the surrounding. I would more than likely do it with a group which I did.
Food & drinks
The food I enjoyed greatly. The daily breakfast buffet was remarkable with varied choices. When I order room service it is always timely, hot and extremely filling.
Noteworthy details
Options in the rooms were extremely different the fruit of the tea the coffee the water were great additions. The issue I had was the minibar needed to be refilled and I had to call the front desk twice in order to have that done on two different days.
Hotel highlights
Luxury, Great view, Quiet, Great value

I came here today to the beauty salon at the Kempinski Hotel. My beautician Janet was exceptional. She asked me all the questions needed to give me a gorgeous hairstyle & an amazing all around hair experience, Janet was better than my beautician @ home in NYC. My hair & head fell absolutely wonderful. Although I didn’t stay here at the Kempinski it is definitely a 5 star experience. We came yesterday for drinks & I asked if they had a hair salon, they did & the first person that greeted me at the reception area was Janet, I couldn’t have asked for a better introduction. I made an appointment & Janet has really taken care of me giving me a wonderful experience with my hair & styling. Everyone here @ the Kempinski, all staff members have been exceptional, they are polite, helpful & professional. They’ve made me feel like a family member. This is my first visit to Ghanna hopefully the next time I visit I’ll be able to come back for drinks, food & another spa experience. Thank you to Janet & all the Kempinski staff for a job well done!!
Trip type
Vacation
Travel group
Solo
Service: 5
Location: 5
Safety
I felt safe & secure at all times.
Food & drinks
Absolutely delicious.
Noteworthy details
Go to the spa you won’t be disappointed.
Hotel highlights
Luxury, Great view

“My stay at Kempinski Hotel in Accra was nothing short of exceptional. The luxurious ambiance and impeccable service truly set this hotel apart. From the moment I entered, I was greeted with warmth and courtesy by the staff more exactly “Surabhi Reuben Ada Eyram and Portia”. The room was not only elegantly furnished but also spotlessly clean, providing a perfect retreat after a day of exploring Accra. The hotel’s amenities are top-notch, from the inviting pool to the well-equipped fitness center. The dining experience was a highlight, with a diverse menu featuring delicious local and international cuisine. The attention to detail in every aspect of my stay, combined with the friendly and attentive staff, created an unforgettable experience. Kempinski Hotel in Accra exceeded my expectations, and I highly recommend it to anyone seeking a refined and indulgent stay in Ghana’s capital city.”
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

I had an outstanding experience at Kempinski Accra, marked by excellent customer service and meticulous attention to detail. Amelia at the front desk set the tone with her warmth and personable approach during check-in, ensuring that every aspect met high standards. Our room was not only ready on time but exceeded expectations, offering a beautiful view of the pool from the balcony. The staff at guest services demonstrated a commitment to meeting all our needs with prompt and attentive responses. If you find yourself in Accra, Kempinski is undoubtedly the place to stay. During my visit to the spa and pool, I was impressed by the immaculate upkeep, contributing to an overall sense of luxury and relaxation. Kempinski Accra has truly set a benchmark for hospitality.
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms are exactly as they look on the picture with excellent upkeep
Hotel highlights
Luxury, Great view, Quiet, High-tech

I had a lovely stay here, and made the most of the spa and leisure facilities. I had a pedicure with Jennifer which was very good and thorough, and the jacuzzi, steam room and sauna were lovely too. I enjoyed the breakfast buffet, although found the price of the dinner buffet a bit on the expensive side, so opted to eat outside the hotel. All in all I think this is a great hotel, and the staff are very hard working an accommodating, and my only real disappointment was having to chase up drinks orders at the pool because they took too long to deliver. This wasn't a problem though. Would happily stay here again.
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Quiet

My wife and I stayed at the Kempinski, Ghana for 10 days as part ofa delegation from her sorority, Sigma Gamma Rho Sorority. We thoughtly enjoyed the hotel. The staff was extremely attentive to our needs, always pleasant and willing to serve. We felt very safe during our stay. When we return to Ghana, we will definitely choose this hotel!
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Very comfortable, well cleaned
Safety
Lots of staff looking out for us.
Food & drinks
Food was very good, especially the breakfast buffet.
Hotel highlights
Luxury, Great value

My friends threw a surprise birthday party for me over there and I must it was a best choice they made! Sunday live music was good! Food was superb …. We met amazing people like Ashley who ushered me in …. Belinda , Edward , and the entire kitchen team rendered an awesome service! Chefs were engaging, making sure everything was okay and oh! Shout out to the team who sung happy birthday for me☺️ your energy was something else! definitely coming back!
Travel group
Friends
Service: 5
Location: 5
Food & drinks
Food and drinks were great!
Hotel highlights
Great value

Reception services are horrible, you can not reach them via phone, it takes several times. You complain about noise, and demand an info, they dont call back Send the dry cleaning staff During the rest time Card stops working and have to go to reception, you dont get to have a free smile any way. Good thing is room is proper, beds are comfy, breakfast is excellent, pool area is nice.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 1
Location: 4
Nearby activities
Too loud, just outside an arena for event, during the day dj performances,

My friends and I recently booked a day at the kempinski. The hotel is absolutely immaculate! We were quickly greeted and welcomed where staff scanned our bags. We were then directed up to the book our spa services for the day. After booking our spa services we were seated for breakfast which was exquisite! I would very highly recommended booking your stay at the kempinski
Trip type
Vacation
Travel group
Friends
Service: 5
Location: 5
Food & drinks
Food and drinks were delicious!
Hotel highlights
Luxury, Great view, Romantic, High-tech

All in all i will rate 5star and above. Compliment to the chef on duty Chef Rafael. He has an absolute and genuine customer service attitude. Our stay wouldn't be as memorable and special with out your personal touch on our delectable dishes during our stay in the hotel. Superve pastries which i love most.
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Food & drinks
Best food preparation. Love all the food being serve in the buffet. Well organized.
Hotel highlights
Luxury, Great view

Has conference rooms of various sizes to suit your needs. Ancillary or support services are readily available for that great and holistic conference experience. Coffee break and snack options are great. Better still, breakfast, lunch, and supper at the restaurants if part of the conference package can be delightful experiences. Last but no means the least, a stay in the rooms is refreshing and rejuvenating. A cool and comfortable rest to reset anyone even after a long and packed day.
Trip type
Business
Travel group
Solo
Location: 5

Great hotel with friendly and helpful staff. The air conditioning system in rooms works incredibly well. Hotel is very safe and food and drinks were delicious. The breakfast was one of the most amazing food experiences that I’ve ever had in this generation. Absolutely anything that you could imagine was available in their buffet I love it .
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Safety
Good caring for everyone there
Hotel highlights
Great value

If there were 10 ⭐️ allowed. This would be the place to drop them. After doing humanitarian work out in the villages, this was the perfect place to come and rejuvenate before going home. Long hot showers in the luxurious room, the buffet of all buffets on Sunday. A personal training session at the gym. And then laying out by the pool This place is what dreams are made of✨
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Kid-friendly

The rooms were clean and I liked that the hotel was on the beach. We were in the quiet part of town on the East End. There's a market, liquor store, and restaurant across the street. There's also a Subway shop. You should definitely rent a car if you want to spend time on the West End where there are lots of shops, restaurants and nightlife.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 3
Location: 3
Hotel highlights
Quiet, Great value

A fabulous stay at the Kempinski! All of the staff were pure joy and nothing was too much trouble.. they went out of their way to make us feel at home! Special shout outs to the entrance security team, Nora (on night room service), Lorraine (executive lounge) and Janet (who tamed my difficult hair)! Hope to see you all again.. thank you for taking such good care of me!
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 5
Location: 4

Enjoyed a zen-filled spa experience at the hotel. Everyone from checking in/out (Richard, Dorothy), to my treatment with Pulu, and the cafe service with Kate was absolutely wonderful! Special thank you to Millicent who made everything seamless and easy! She is the perfect host for ladies enjoying the spa!
Trip type
Vacation
Travel group
Friends
Service: 5
Location: 5
Hotel highlights
Luxury, Quiet

My stay at Kempinski Hotel in Accra, Ghana, was truly exceptional. The luxurious ambiance, combined with impeccable service, made for an unforgettable experience. The staff's warm hospitality and attention to detail exceeded my expectations, creating a welcoming and comfortable atmosphere. From the elegant decor to the delectable cuisine, Kempinski Hotel in Accra truly exemplifies luxury and hospitality at its finest.

Coming to Ghana and visiting this hotel as been a wonderful experience. The architecture is exquisite and the collection of art work around the hotel is magnificent. I love the textures and colors. The staff go above and beyond at all times, wether you are in the dining room or at the spa. They will make your experience remarkable. If in Accra, this place is a must!
Rooms: 4
Service: 5
Location: 4

Spent my birthday at the Kempinski and had a fabulous time. Executive room with lounge access. Its so peaceful up there. The views of the city at night are gorgeous. Excellent pool and fresh food, great room service and housekeeping. 1st class luxury spa, gallery, etc. Will definitely do this again, soon!
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Balcony but no chairs to sit on. Room service very slowly. Breakfast quality excellent, service very friendly but painfully slow. Staff throughout hotel are exceptional from the team who service your room to management interaction all outstanding. Very well equipped and spotless gym. Lovely pool area.
Trip type
Business
Rooms: 4
Service: 3
Location: 4
Hotel highlights
Great view

Excellent customer service. Courteous and helpful staff. Emelia at the reception has been exceptional. She is very professional. She is patient and respectful.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Rooms
Clean and spacious room
Food & drinks
Wide variety and good food
Hotel highlights
Luxury, Great view, Quiet, Great value

This was our second visit to The Kempinski, and we had a wonderful experience again. All the staff members were so cordial, thoughtful, professional, and friendly throughout our entire stay. Special thanks to Mavis and Emanuel for their exceptional service!
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

I was eagerly anticipating a five-star spa experience, but unfortunately, it fell short. Despite courteous staff, the lack of attention to detail and persistent noise at the spa left me disappointed, especially considering my experiences at spas from Bali to Los Angeles.
Trip type
Vacation
Travel group
Solo
Service: 1
Location: 5
Hotel highlights
Luxury

I enjoyed my visit to Kempiski. Rita was amazing and her service was superb. All the others were great however the lady who assisted within the spa area is the reason I gave 4stars. I asked for cold water and she denied me that .
Trip type
Vacation
Travel group
Solo
Rooms: 5
Service: 3
Location: 5
Hotel highlights
Luxury, Great value

Kempiski is one of the best luxurious 5 Star hotels located in Accra with close proximity to the international airport. The staff are very welcoming and friendly. The facility is well maintained and the rooms are very specious and neat. There is a gym for you to keep fit, a spa to have a relaxing massage and a swimming pool.
Rooms: 5
Service: 5
Location: 5

Great hotel with great Staff especially Josephine thier Bar Manager. We came for a conference and she always made such our coffees came right out perfectly with a great smiles. Thank you for your professional service will definitely be back with the family.
Trip type
Business
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Jennifer and Christiana were both amazing, my pedicure was amazing and so well done. Would definitely recommend and will be coming again on my next visit. :) Thanks ladies x
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Quiet, Great value

Jennifer & Christiana we both really professional. I had the express pedicure and they took time spending extra attention to detail. The whole experience was really relaxing and enjoyable.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury

Came for High Tea and enjoyed so much not only because the attention to detail and the beautiful setting, but especially because of the kind and friendly service offered by Nadia. She made us feel like we her personal guests! Thank you!
Trip type
Vacation
Travel group
Friends
Hotel highlights
Luxury

The service here is unmatched! Erica and Gertrude were so kind and helpful. All the the facilities were clean and the art around the hotel was beautiful.
Trip type
Vacation
Travel group
Family
Rooms: 4
Service: 5
Location: 5
Hotel highlights
Luxury, Great view

Good ambience, well-trained and friendly staff at every service point. Executive dining on 6th floor very nice, though options limited. Overall, well-appointed facility, good customer service, nice amenities. Definitely would visit again.
Trip type
Business
Travel group
Solo

While I am very familiar with the Kempinski brand, I did not stay there during my visit to Ghana. I had gone to the gallery inside the hotel with a friend. However, there are lots more services than lodgings to enjoy at Kempinski.
Service: 5
Location: 5

Jennifer at the Kempinski Spa was amazing. She did my manicure and pedicure with perfection. Always concerned with my comfort level during the service. I would definitely recommend Jennifer for a mani and pedi.
Rooms: 5
Service: 5
Location: 5

Miriam served my table for breakfast. She was incredibly polite, helpful, attentive and helpful. Amazing service!!!!
Trip type
Business
Travel group
Friends
Rooms: 5
Service: 5
Location: 4
Hotel highlights
Luxury

My stay at Kempinski was pleasant. Breakfast was lovely, and the hotel always felt like a warm place to return to after a long day. I found the staff professional, not necessarily friendly. I would’ve preferred friendly. I have only minor

Luxury, I thought was only materialistic but time after time Kempinski has proven to me that it is also in human resource. Major accolades to Sandra at the gallery bar. She’s an amazing personality and her services are top notch. More

It is located within the heartbeat Accra. Quick access to key public institutions and tourist attractions. Exquisite conference services with first class accommodation.
Rooms: 5
Service: 4
Location: 5

Beware. We were just turned away from the pool because our party had two children (4 years old). We've come here previously (even just 6 months ago) and have never had an issue. Would not recommend if you are a family.

Had a fabulous pedicure by Gloria.highly recommended she wa so lovely and did a great job and very relaxing.
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet

I had a splendid dinner, the environment was the best, and the food wonderfully delicious. The hostess- Mavis- was also excellent at welcoming us.
Service: 5
Location: 5

Exceptional hotel experience! The pool is pure luxury and the cuisine is truly gourmet. A must-visit for those seeking quality and comfort. Security is also very tight. More

Great hotel with friendly and helpful staff. The air conditioning system in rooms works incredibly well. Hotel is very safe and food and drinks were delicious.

Jennifer was wonderful. She made sure I had a fabulous mani-pedi even though there had been a scheduling error. I highly recommend her. More

Undoubtedly the best hotel in Ghana. Some friends from abroad came to lodge and they were thrilled. Affordable comfort is assured. More

Best hotel in Africa, one the best hotel in the world. I love it. Breakfast is outstanding. Rooms are clean. Hotel is super cozy. More

Had a pedicure in the salon, Jennifer was amazing, best pedicure I’ve ever had. Would definitely recommend. She was lovely More

This hotel has a very orderly service delivery. Snacks taste good too. Ambience us top notch.
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Ebenezer in housekeeping was the best. He was very helpful during my stay at the hotel.
Trip type…
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