Dear In-Charge, We are a family from Singapore that visited Japan from 4/10/2023-11/10/2033. We contacted you guys for a driver to transport us across the country as well as acting as a tour guide for us. We were assigned to Mr Taro, and we would really like to thank him for his hardwork and dedication towards his job and our tour. Mr Taro, was a really patient guy, waiting for us on occasions where we were slightly late to the meet-up time. He did not complain and still carried on striking conversations with us as well as answering our questions in a joyful manner. Mr Taro was also willing to take an extra step in introducing us to places in Japan which has unique features such as the Melody Road, Japan’s Statue Of Liberty. These places are not extremely well known online so not many tourist will know about it. Mr Taro took the initiative to take us there and explained about the history of the place to us. We would once again like to extend our deepest thanks and gratitude to the company and Mr Taro for being our driver/tour guide. Thank you.

As some other plans fell through, I reached out to a few private tour companies on phone, email, and Hire Taxi japan got back to me in an hour on WhatsApp. They were super efficient, quick, to the point and helped me make a plan. They provided options and it was easy to pick one. They informed quickly about the car details, and the contact information for the driver-guide. Taro KAN-san communicated early, arrived on time, spoke next level English, and easily paced us through the day. He asked for our preferences, and then suggested a timeline that worked great. He walked with us to help us take pictures, informed and educated us on the local history, customs and culture of Yamanashi prefecture, and even suggested a wonderful place for us to have lunch that was local, and had great local food. All in all, a most memorable day, made possible by this wonderful company and their amazing guides. We would strongly recommend this to anyone considering a private tour in the Tokyo area. Thank you to HireTaxi Japan and Taro KAN-san. どうもありがとうございます

We used them twice. Once for a tour to Mt. Fuji. Our driver was Taro and he was fantastic. He took us to several great viewing / photo spots for the mountain, to a lake where we took a speedboat to get more shots of the mountain (while he waited in line for us to take a gondola), a few different Shinto shrines, and then up Mt. Fuji itself. Throughout the trip he shared a lot about Japan's history, the history of the shrines including the traditions for praying at the shrines, and answered all of our questions. He speaks fluent English and we had no problems communicating with him. He really went above and beyond for us. At the end of a long day of touring Mt. Fuji and even after getting stuck in bad Tokyo traffic on our way back to the hotel, he took the time to surprise us with Satsuki cakes to celebrate my wife's birthday. That was very special. I highly recommend him for your Mt. Fuji (and other) tours! The second trip was from the hotel to the airport and that was with a different driver, and it went smoothly.

This was a big family trip. My husband planned everything and hired this service for transportation on certain legs of the trip. He requested an English speaking driver. Taro was the driver assigned to us. Our first trip with Taro I believe was from Tokyo to Fujiyoshida. We used this service on several legs, including to Kyoto and again to the airport. Right from the beginning we were all very comfortable with him. The van was plenty big enough for all of us and our stuff, and was clean and comfortable. He was very knowledgeable and great about pointing out things of interest along the way, and giving us a lot of historical and current information. He was great at helping us find all the things we were looking for, and gave great ideas of things to see, do and eat. His English was fantastic and he was extremely personable and sweet, always going above and beyond. I think about him still. He really made our trip better. If I come back to Japan, I’ll use this service and will absolutely request Taro.

Our family of 7 had a great experience with this company. Email communication during booking was quick and helpful in clarifying details prior to booking. The itinerary to Mt Fuji could be customized outside of their recommendation. Taro-san, our guide and driver for the day was awesome. We had a lot of good cultural and historical discussions. He was also very considerate, patient and help make suggestions to account for changing weather since it was generally cloudy at Mt Fuji. Taro-san even got a gift for us and got the Mt Fuji melon cakes for kids which was a pleasant surprise and brought smiles for everyone. We even stopped by an impromptu fruit and vegetables stand where we had some memobarable roasted shitaaks and fruits. Another good thing about HireTaxi is they can start as early as 530-7am (many other day tours don’t start till after 730am). An excellent choice for those who want an enjoyable and informative day trip!

Una experiencia magnífica, tour Monte Fuji El señor Taro fue muy profesional en cada aspecto del viaje, se portó muy atento, muy amable y nos enseñó mucho de la cultura japonesa. Nosotros teníamos una pequeña idea de las paradas que queríamos realizar, sin embargo las que el Sr Taro nos recomendó fueron mucho mejor, superaron nuestras expectativas. Fue muy atento al momento de seleccionar el lugar en donde íbamos a comer, (incluso preguntando lo que nos gusta) y el lugar en donde comimos estuvo riquísimo. Su puntualidad, la comodidad del vehículo y amenidades de lujo. Un plus que nos pareció increíble fue que el Sr Taro hizo fila en unas actividades mientras nosotros estábamos realizando alguna otra actividad. Su amabilidad fue tal, que sin esperarlo llegó con unos postres que tenían la forma del monte Fuji y se los regaló a mis hijas. En fin una experiencia como de sueño de principio a fin.

The best experience we could ask for in Tokyo and Mt. Fuji. The rides are very comfortable and spacious. All the members of the team endlessly tries their best possible to make the trips comfortable, informative, friendly and memorable. I must mention Mr. Taro Kan - who accompanied us for the Tokyo and Mt. Fuji trip. He drove cautiously yet perfectly on time. He is always looking out to the needs and expectations of the visitors. Planned everything to perfection starting from the lunch, to the best utilisation of time (where he waited in line for an activity while we enjoyed a boat ride), to making sure my Mom gets wheel chair access wherever possible. As polite and humble he is, his efforts to make our trip most memorable has left us awestruck and wanting to explore more. Already looking forward to coming back and spending some quality time in Japan

We had an outstanding experience with Hire Taxi Japan, and Mr. Taro's excellent guidance and helpful nature were highly appreciated. He went above and beyond to ensure our journey was smooth and enjoyable …From the moment we booked their service, they were responsive and accommodating. Throughout our journey, Mr. Taro's knowledge of Japan and its culture was impressive, providing valuable insights into the places we visited. The vehicles were clean, comfortable, and well-maintained, and Mr Taro was punctual and courteous. We felt safe and relaxed throughout the entire trip. If you're looking for a top-notch taxi service in Japan with exceptional guidance and a helpful staff, look no further than Hire Taxi Japan, especially with Mr. Taro at your service. Our trip wouldn't have been the same without them.

We booked our tour to Hakone a long time ago. The booking went very easy. The day before we booked our tour, Hire Taxi send us a.message about the tour and the Name and phone number from our guided, Taro. WhatsApp was really clear and Taro asked what time was good for us. It was a big luxerary car and Taro was really nice and a very good driver. He told a lot about the history of Japan. Our 4 adult children find that also very interesting. Taro speaks really good English! We have seen a lot and Taro helped with everything. It was a very nice day. Hakone was beautiful. It was pleasant to be in the nature after seeing different city's. We recommend Hire Taxi Japan, especially taxi driver and tourguide Taro.

Our flight was delayed on the day we were supposed to leave Japan while Klook and it's provider declined to provide any assistance. We were cancelled at the hotel without further back up or refund. This was rather stressful as we required to travel by car. However, we came upon Hire Japan online. We were very blessed to receive immediate attention and assistance from Daniel's team. Within an hour, we were allocated with a driver. We managed to arrive airport safe and sound for our flight. No fuss, no hassle. All communications were first done in emails and later WhatsApp. We will definitely be back to use your service again.

We only booked this at late notice to travel from Narita to Haneda. I must admit I was a little apprehensive as I hadn’t done any research. Well I couldn’t have been more impressed. The driver met us at the arrivals at Narita, took us to the vehicle. The vehicle was a first rate electric vehicle - very cool car. When we arrived at Haneda the driver ran inside to get a wheel chair for my wife and a luggage trolley. He took us all the way to the check in desk. This is the best hire care experience I have ever had. I would not hesitate to use them again or suggest others do. Well done.

I used their service for a day trip to Mt Fuji and Hakone (8 hours). They provided car with driver who was great! Definitely recommend for your personal/business trips. They deserve more popularity and appreciation. - Great customer experience - Easy to reach/book on WhatsApp - Friendly and prompt responses - Polite and knowledgeable English speaking driver Mr Taro..- Took care of my parents throughout the trip and made sure they enjoyed. - Customized service and itinerary suggested by the team (Mr Komei Hayashi) Thank you so much Hiretaxi Japan team!

We used HireTaxiJspan, for several legs of a multi city Japan trip, highly recommend! priced well compared to other services, clean vehicles, always on time, pleasant drivers, flexible and accommodating (waited for us after a lengthy flight delay, changed a pickup time day prior on a separate occasion, helped us find pocket wifi pickup point at the airport). Most of all Lily and other staff were super helpful and answered all queries quickly both during trip planning in advance and on the ground in Japan.

We hired Taro KAN to meet our exchange College student at Narita airport to her dorm in Tokyo. She was late due to paperwork but he was on top of the situation and found her soon after she exited with all her bags. Everything went smoothly with no concern. Very dependable with no hidden fees. I appreciated the communication. He let me know when he found her and when she was delivered to her new home. Thank you for your great service Taro. We will hire you again in the future.

Great service and reliable. My flight arrived 2 hours late. I was worried that the driver had left for another customer. To my amazement, the driver was waiting for me and my ageing mom. Taking other transportation with my mom was not an option. So, thank you for allowing me not to make the wrong transportation decision. If you are looking for dependable and reliable transportation, make this is your go-to company.

Thank you for the wonderful service provided to us on our arrival at Narita Airport. The driver Takeshi was fantastic! So helpful and very friendly, he made the whole experience very enjoyable and easy for us. The vehicle was very comfortable and clean. We would not hesitate to recommend your services or to use them again in the future. Thank you!

Had Komei as my driver for 3 trips. One from Kawaguchiko to Tokyo and twice to the Tokyo airports. Outstanding service, and he was actively helping me plan my route back to Tokyo with multiple stopovers as we had engaged him for 10 hours. I definitely will look to use them again the next time I'm back in Tokyo. Thank you Komei!

The driver was very friendly and helpful. He was able to speak both English and Japanese. I wasn’t able to give a definite time for pick up but he stayed in communication with me and was transparent about his timing. The car was very clean and spacious. There was also free wifi during the ride. I highly recommend this company.

What a fantastic experience. Taro is great guide and driver. He went out of his way to make sure we got the most out of the time together. A true gentleman and very knowledgeable. Worth every cent in our opinion. Great communication from the company too. Easy to book. Definitely worth it if you are a large family.

From my 12 year old daughter: He was very nice and explained everything. He was very kind that he answered lots of questions. He didn’t just show us stuff, he also explained everything. He even offered to turn around so we could hear the singing road again. I would highly recommend him for your tour!

Awesome drivers! They speak excellent English! They allowed me to communicate directly over WhatsApp, so I was able to update them my arrival flight change. Nice car as well, spacious enough to take my big luggage! I will use the service again in 2025 when I return for Osaka World Expo!!

We needed a taxi from Narita to take us to Haneda late at night. What's app Comms were excellent and allayed any fears we had. Driver on time with name card at arrivals. Fantastic service- could pay the invoice using the free WiFi in the taxi before reaching destination.

Very nice service, polite people and comfortable cars. My ride from Narita airport to Setagaya-ku in Tokyo took 50 minutes which is an amazingly fast ride and i was so glad that used this company for my transportation! Thank you so much for making it so easy to get home!

A wonderful trip to Fuji Mountain with our professional and flexible Mr Taro as our driver. Mr Taro has spent his own time with us at most of the attraction places. My family was also very comfortable wt Mr Taro. See you again Mr Taro. Arigato Gozaimasu …

Taro our driver was phenomenal! He was knowledgeable and professional throughout the tour. He communicated in advance before our trip and was on time for our pickup from the hotel. As an added bonus Taro was a good photographer. The experience was exceptional.

Accommodated our last minute booking. Car was new, clean and plenty of space. Kou our driver was well dressed and polite. He had to drive in a typhoon to get us to the airport on time, it was stressful but Kou did it with confidence! Would highly recommend.

Taro was very nice, the day was great for a tour but it was amazing because of him: gentle and dedicated to his work, told us all about Mt Fugi, Tokyo and Japan’s history. Recommend to everyone Hire Taxi Japan and Taro, of course! Thank you very much!!!

Excellent service. Jumpie was very friendly. Clean comfortable taxi. I will recommend their service to all. Loved that the driver spoke English. I will be using them again and again. Thank you for great service and you guys got an A+ Best Tariq Bhatty

Unfortunately the weather was bad and it was raining a lot during our trip, so we couldn’t see Mt Fuji, until the very end when we spotted the base of the mountain. Our tour guide Taro really did his best and drove us to different locations …

Using Hire Taxi was one of the best decisions we took . The day trip to Mt Fuji was beautiful managed and the driver took us to all the right places through the excursion , was very kind helpful and spoke fluent English . He helped me find …

An appointment was easily made online. While I did have some trouble with my booking, I was able to contact them via WhatsApp and get things straightened out. Our driver was friendly and knowledgeable. As he was English speaking, we had no …

Our tour of Mt. Fuji was amazing! We cannot thank our driver/tour guide, Taro, enough for the exceptional service he provided. He went above and beyond to make our day special. He was not only knowledgeable about the history of Japan, but …

First, we want to commend our guide, Taro. He was very knowledgeable, professional, and made our trip to Mt.Fuji really enjoyable. We knew he would drive us, but I did not expect him to also guide us through the site visits. Also, the car …

Amazing experience with our guide Taro on a day trip from Tokyo to Mt. Fuji. Everything was top notch from pick-up to drop off. So many unique experiences from roadside fruit, jet boating on a lake for a good view of Mt. Fuji, beautiful …

I have been using Hire Taxi Japan for over 3 years. Jumpei & his team are highly professional. They are reliable, helpful and convivial. They go out of their way to help with organizing travel to and from the airport. Their consistently …

We were thrilled with our Mount Fuji tour. The weather forecast was very rainy so Hire Taxi Japan kindly offered to reschedule to a better day. Komei was a fantastic guide, arrived promptly, spoke great English and recommended excellent …

We couldn't have asked for a better experience. There were 6 of us in our group and the van was plenty big enough to comfortably accommodate us and all of our luggage. Our driver Taro spoke excellent English, and really went above and …

Takeshi has driven us around sightseeing in Tokyo for the past 2 days. He’s been very attentive and helpful, especially organising the tours according to the needs of my elderly parents. I would highly recommend his excellent services.

I ordered a taxi from Tokyo to Narita 24 hours in advance via the Internet. The taxi did not arrive at the time I ordered. They don't answer the phone, I sent an email to customer service, in response they said they apologize but "by …

We had such a great time spent the afternoon with Taro who showed us around Tokyo! I would highly suggest this company who were flexible and attentive to our needs for a four hour tour. Spent time at Joypolis, and Sky Tree Tower with …

I was in great need of a taxi service that could transport 5 people across Tokyo and Hire Taxi Japan provide a very reasonable quote. I used their service today and they were excellent. On time, efficient, and the driver even spoke …

Very good service. Easy to book on line and very reasonable prices. Driver was waiting at the airport on our arrival at Haneda and for the later return trip from Kyoto to Kansai the driver arrived in good time. Highly recommendable.

Taro was very knowledgeable, kind and considerate of our requests. He was very easy-going, and balanced a professional efficiency with personal candor. He made our trip from Tokyo to Mt. Fuji far more entertaining and educational.

Excellent experience all around! Great communication, right on time, wonderful driver, comfortable vehicle. Will definitely use again when visiting family at Atsugi NAF for airport rides, and definitely highly recommend!

Thank you very much for everything. This message to let you know that we were extremely satisfied with the service. It was a very good experience that we definitely recommend. Laure and François AXA Venture Partners

This was a fantastic way to get to some of the most popular sites in Tokyo but without the hassle of finding my way round. The driver spoke excellent English and I was fascinated by the History of Tokyo …

I highly recommend using Hire Taxi Japan when you travel to Tokyo for business or vacation. Jumpei provides first class hands-on service with great attention to detail. Very flexible and very reliable.

We had a wonderful experience in tokyo, thanks to Komei who is an amazing guide and speaks perfect English. He was friendly, helpful, fun and very knowledgeable. Thank you for a great day in Tokyo.

Very Good Private Taxi Service in Japan especially for tourists who speaks English language. Taxi is clean and sober. Driver also had weared mask. A Safe Contactless Transportation in COVID 19

Very Good, reliable service. Received email the day before pickup regarding car and driver details. Driver picked me up on time at my hotel and drove me to the airport. Just what I wanted.

Prompt, courteous, efficient. I was nervous because of communication difficulties, but my driver arrived early and knew exact where to go. I did confirm the day before. Recommend

Awesome, they provide very best in class service. Pickup on time, English speaking drivers. My whole ride is very comfortable and convenient. Highly recommend Hire Taxi Japan.

In this age were you may be restricted from using public transportation for any reason. Tokyo hire is a must when travel from airports or other points of interest.

Taxi service is very good With affordable price Good English speaking skills Wi-Fi connectivity inside car Recommend to use when you travel to japan

Excellent service - the only company I will use and recommend in Tokyo. Shutaro is a great driver and was kind, friendly and professional. 5/5.

I had an incredible experience with Taro-san. His knowledge about the history and significance of Mt. Fuji added to a much better experience.

The driver, Taro-san, was extremely helpful when we left a device in his car! Very friendly and down to earth. Would recommend anytime!

Made a very last minute reservation and they were flexible. Our guide Taro was fully professional, well spoken, and knowledgable.

Had a trip to Mount Fuji. Driver speaks English very well and knows his way around. We had a luxurious car. It was a great tour.

Excellent service, very apt suggestions and a very pleasureable trip to My.Fuji. Thanks for making this trip truely memorable

We needed a big car to get to the airport, we booked the service the night before the flight and it was perfect …

Both trips were absolutely amazing! Very clean car and kind drivers. Spoke english well! Overal the service was 10/10!

Nice spacious cab, fast rides, good wifi, English speaking drivers. Great choice for corporate travel in Tokyo.

Amazing tour with spectacular views! Mr Taro was very nice and knowledgeable. I'm so glad we took this tour.

Taro is a wonderful driver and guide. He brought us to mount Fuji and other nice places. Cheers Johan

Great service, can't recommend this company enough. Easy to book and reliable.

Taro was extremely polite and pleasant ! Loved having him with us …

One of the best taxi services in Tokyo, would love to use them again

Great tour and Taro was very knowledgeable and friendly. Thanks!

Very good and efficient service …