Highlands Auto Center

97 reviews

10524 E NW Hwy, Dallas, TX 75238

highlandsautocenterdallas.com

+19722338882

About

Highlands Auto Center is a Auto repair shop located at 10524 E NW Hwy, Dallas, TX 75238. It has received 97 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday8AM-6PM
Tuesday9AM-5PM
Wednesday7AM-7PM
Thursday7AM-7PM
Friday7AM-7PM
Saturday7AM-7PM
Sunday7AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Highlands Auto Center: 10524 E NW Hwy, Dallas, TX 75238

  • Highlands Auto Center has 4.5 stars from 97 reviews

  • Auto repair shop

  • "I would NOT recommend Jason's auto repair"

    "I took my 1966 Chevy Truck in for repair of what I thought were the valve seals"

    "Took my time to research and find the right place to take my older vehicle that’s no longer in production — the reviews didn’t lie and the service didn’t disappoint"

    "Had such a lovely experience today"

    "Just got my rear pads and rotors, inspection, and oil change done"

Reviews

  • Monica Rodriguez

I would NOT recommend Jason's auto repair. I was taken advantage of and basically jason stole my money.I had my vehicle towed to Jason's shop back in October of 2020. Jason stated I needed rebuild engine. I payed $2,572.42 to have jason do the work my vehicle needed. 5 months later come to find out by 4 different mechanics Jason did not put in a rebuild engine. Jason only replaced the gasket in my vehicle. But yet he charged me or should I say ripped me off of $2572.42. Jason wasn't too happy that I confronted him about it. So I started paper work to take Jason' to court in October of 2020 and my luck i filled out the paperwork wrong both times they have been sent back to me. I've kinda basically given up. Unless its not to late and if anyone out there would like to help me out and file my paperwork to the courts correctly. I would so much appreciate it. Otherwise this guy will get away with stealing my money along with yours. Please help. I've been left without transportation because of Jason . I even had a 1 yr warranty which he didn't want to fulfill. Not very Professional mechanic and other comments from Jason.

  • Craig Otway

I took my 1966 Chevy Truck in for repair of what I thought were the valve seals. I was informed that it was not the seals, but the lower intake gasket needed to be replaced. A week later I called on the status and was told they were having trouble identifying a gasket replacement. They never took off the intake, asked if they could try tightening the bolts and said I could pick it up in a day or two. When I went to pick it up, they performed services I never authorized( changing the oil, carb adjustments.??..) and charged me $592.00. Of the $592.00 I approved the bolt tightening and a 7.00 inspection, but not the oil and carb, so I don't see how looking at the intake and tightening two bolts would be over $500. They did what they wanted for a very high premium.

  • OMG That’s Me (OMG's DFW Food)

Took my time to research and find the right place to take my older vehicle that’s no longer in production — the reviews didn’t lie and the service didn’t disappoint. Quality work done pretty quickly and with excellent, caring service — Hussein is the best. He is passionate and believes in offering their very best — plus, he has a great sense of humor and is really personable. You can even tell the mechanics like working there based on their interactions with him. My car is now running like new, and they even worked with me to get the priority items done within my budget. I’ll definitely be back for maintenance visits — they deliver on their promises and are a trusted business in my eyes. Thank you!

  • Fiona Hall

Had such a lovely experience today. A part of my front bumper had come off and I needed help as soon as possible. I found that this shop was open and it was so good to get someone on the phone quickly who said 'come on down'. They looked at it straight away. We found some other issues (which I knew were there but hadn't had a chance to deal with). While I waited, I listened to how the owners deal with their customers, with patience and giving time to explain why work needs doing. I was so impressed with this business, I will definitely be going back, and would recommend to others (but not too much that it gets any more busy )

  • Warren Murphy

Just got my rear pads and rotors, inspection, and oil change done. First off, I got quoted $1200 to do my brakes from another shop (said both front and back needed to be replaced), Hassan had his crew check my brakes and let me know only the rear actually needed to be replaced. Work was completed same day I dropped it off, and all prices were fair. This place was recommended to me, and I will continue to recommend to others. Also, if you live close they are happy to take you home and pick you up which was nice. Will be back for future maintenance and repairs until given a reason not to. Good experience.

  • Liam N

Took car in for running rich. Pressure sales to fix a lot of stuff on my car, proposed services that weren't necessary like grinding rotors, wanted a few grand total and I got everything on the list fixed for less than a grand including the work they did to replace MAF. Expensive and my CEL is back on and running rich again. Hundreds down the drain. Oh yeah, they wanted to charge $300 just to reset ECU, which I declined, which they ended up having to do anyway. For the owner response, unless they wanna refund me I don't want it made right, I want it working, I will do it myself.

  • Debra Johnson

My son recommended I use Highlands several years ago. He had used them several times & was pleased with their work. I have been going to them ever since. I’ve had shocks & suspension repair, U joint, transmission work, catalytic converter, battery replacement, oil and filter changes. They’ve worked with my aftermarket warranty & insurance claims. They have me come by to make sure everything is in working condition, because they wanted me to focus on beating cancer. They have great hearts & I feel they would do the same for you! Debra J

  • Joe Boukhari

I want to use them but have burned again even after not visiting. They replaced a battery in my car and then insisted my alternator needed replaced. I kept the battery and took the car to the dealer to find they mis-diagnosed the alternator. This happened in July. I just had to replace the battery they installed because they did not install the correct battery and it ruined that battery. I recommend this place if you have an older car, but I do not trust them with more sophisticated systems.

  • mark ueberschaar

Always somewhat hesitant to visit a repair shop I'm not familiar with but these guys are the only ones that seem to be able to work on a fully electric vehicle. They invested quite a bit of man hours working on my Fiat 500e with results that they weren't fully pleased with. Suggested I take the car to Fiat and didnt charge me a dime. Overjoyed with their honesty and pricing when they don't get the results that THEY expected. Highly recommend them.

  • Glenn Holman

If you want an honest assessment of your car’s health, some repair work, or an inspection, you won’t find a better place. They are clear with their explanations and will help you plan out upcoming preventative maintenance. Over the past 15 years, I have brought them my Mercedes, Hondas, and friends’ cars. Their troubleshooting skills and fair prices leave the dealers in the dust.

  • Amber Wood

A+!!! I have been coming here for over 10 years. The owner and his team are so honest. That’s the most important thing to me. They do great work and I never worry about them over charging me. I have called them twice over the years stranded and they always come pick me up or just fix the car on the spot. They trouble shoot and save me $ if they can. I highly recommend them!

  • Corbyn Yip

Highlands Auto Center gets you in they in no time! They are great and friendly. Super fast service. They even helped me out on pricing that was out of my budget today just so they can provide good service and please a customer. I am very pleased with how the owner runs his shop. Very good guys! Will be returning for all of my vehicles.

  • Michael Macon

I have used Highlands Auto Center for many years and I am completely satisfied with their services. Recently, I had extensive car repair done on my car and they did an outstanding job. I have found the personnel to be always courteous and honest. I highly recommend Highlands Auto Center for any car repair you need.

  • Angel Martinez

This place was wonderful. Excellent Customer service. I would greatly recommend this place to anyone. Took my car in for anti-freeze leakage and they took care of it and made sure that my car was running properly before i went to pick it up. Great Service overall.

  • John Wise

These guys have always been straight with me and their work is solid. I've been their customer with 3 or 4 different cars and trucks 10+ years and I still don't have a complaint. Good mechanics who are straight with their customers. What else do I need?

  • Will Clarke

Always excellent service and fair prices. The owner is the best. Cares about his customers and a straight shooter. He found and repaired damage done at another garage and are always very helpful and friendly. Really the best garage I have ever been to.

  • Trevor Horton

Absolutely the best people! Brought in my 2004 Land Rover Discovery. Thought I was going to need a new engine. Nope just two new catalytic converters and U joints. Very honest and upfront. Would highly recommend to anyone with any male or model.

  • Thelma O

I have been satisfied with the service I've received here, from mycheck engine light, replacing my brake pads to fixing the electrical issues with my car. They give me an honest opinion about what the issues are and the options available.

  • Lane Shannon

Mr. Hussein and his team are TOP NOTCH in every way - service, price, quality, promptness and they will always give you a variety of options to meet your needs and budget which is why I’ve been a customer for nearly 20 years - go see them

  • Marion Harris

Don't take your car to this place. This place will rip you off! They tried to charge me $100 to change a brake light bulb and my headlight bulb. I may be a woman, but im not stupid enough to accept that price

  • mary j Coronado

I knew the Holland center for years but I have a car trouble. I always go to them so I have no issue with them and they always tell the truth. What do we need in the need to be fixed and the price is awesome.

  • Shelby Wilson

I’ve been coming to Highland’s Auto Shop for years. I trust Hassan with any and all car repairs and his recommendations. He always takes amazing care of me and my family. We will be lifelong customers!! :)

  • Becky McClenny

These guys helped me with a damaged tire on a Sunday morning. They were efficient and incredibly welcoming and friendly. Very affordable! They were busy but took time to get me back on the road quickly!

  • Kathryn VerSoy

I've been coming here for a couple of years now. I have always been satisfied with the work,,the price and the time it takes. They are also friendly and nice. Sometimes they fix me a cappuccino!

  • Oa Tab

Amazing service, they are always super helpful and very kind. They came to my house and and offered to tow my car at cost. They are very thorough and my top recommendation to friends and family.

  • Ahmed Ali

I had a great experience over there. Gave me the best price and fixed only the prats that needed to be fixed unlike other places that were trying to sell me tons of thing that I didn’t need

  • Annette Coleman

Went in to get a quote for a repair that I had been patching on an immediately got a good vibe for this place. Repair resolved, I will definitely use them again. Thanks Hussain and crew.

  • Macy Haag

This place is fantastic. I've been taking my car to them for years and they're always able to help out in a timely fashion and are always very nice and helpful. 10/10 would recommend.

  • Nathan Flory

Was grateful that they let me talk to the technician working on my breaks, gave me confidence since I was the one you worked on them prior to needing breaks bled.

  • Deep P

Honest and quick service. Convenient location. Long list of auto services available including state inspection, oil changes, puncture fix etc. Reasonable price.

  • Max Moseley

Very helpful people! I get all of my work done here. I highly recommend to anyone who needs to get a variety of work done or if their car is high mileage.

  • Lovell Thompson

Excellent service and did a whole inspection and told me everything that needed to be replaced and gave multiplied options to get the problems resolved

  • Andrea Crawford

Friendly and honest. They don’t push me for more services than I need. They also take the time to explain what the need is and why it is needed.

  • Brittney Miller

They repaired a hole from a screw in my tire on a Sunday morning. They saw us immediately when other places quoted 2-3 hours. Will be back!

  • st perry

Have had my car serviced here several times their wrk an service good specially tha mechanics they wont quit until it's done

  • Matthew Kinzer

They always do a good job on my car. They were quick and able to get me in and out the same day.

  • Ivan Lazo

I highly recommend their services! Their shop reflects their quality and standards.

  • Jarrett Chatman (JC)

They are convenient and efficient and will have you back on the road in no time...

  • Nassar Tawil

Great workshop. Friendly staff. Great prices. The process is quick and easy

  • karen taylor

Excellent service and attention to detail. Will be a repeat customer.

  • Ann Hinshaw

Hussein, the owner, and his team are honest, reliable and efficient.

  • Bagy Abdelaziz

Great experience and great prices all the crew where very helpful

  • M Griffin

Amazing quality service and I was taken care of very quickly.

  • Chris Lopez

Great service when I took my hybrid in for a battery issue.

  • D Max

Great service very nice and considerate of their customers

  • Ms Lee

They charge very high smh I feel like I got ripped off.

  • Robert Pellizzi

They are really awesome Your car will love it!! …

  • Gerald Kissentaner

CON ARTISTS!!!!!!!!!!!!!!!!!!!! GO AT YOUR OWN RISK.

  • PB Kim

They always provide prompt and friendly service.

  • Leon Khakpour

Very good service! Fixed my taillight very fast

  • Jasmine M

Hassian is amazing. Main reason to go there.

  • Wesley Hamlin

My go-to mechanic. Consistently great work.

  • Danish Jafri

Honest guys will be back for more business

  • Z. T.

Ask for Francisco. He's a great mechanic!

  • frank nuccio

Very friendly, will definitely use them

  • Omorinsola Ajayi

This place…is gold!!! Highly recommend.

  • ali ahmed

Amazing experience with a great price

  • Nagwa Ahmed

Great experience and very nice prices

  • Toby Jason Potts

These guys are great. Super honest.

  • Habibullah Azad

Great service, nice peoples.

  • Bilen Tenna

I found them to be deceitful

  • Steven Thompson

Friendly and professional

  • Yvette Clayton

Always great work …

  • Adham

Great service, thank you

  • Wayne Thompson

Hussain is the man : )

  • Victor Medrano

Servicio de CALIDAD.

  • Rob Wiggins

Work fast.

  • Joshua “Josh” Wilkerson
  • Deisy Camarillo
  • Darren Stensrud
  • Jennifer Marie Chandler
  • Some Guy
  • Nancy Holmes
  • Jake Holly
  • Krutarth Malwankar
  • Shylu Chacko
  • austin anderson
  • Guest List Limousine
  • Tajvir Singh
  • Dave Nibert
  • Aleah McGehee
  • Carey Cross
  • Mitchell Rasansky
  • Markie Allen
  • Scott Wilcox
  • Ahmed Ali

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