Stayed for 1 night, charged for 2, lied to and called a liar. My first bad review ever! I stayed one night due to family member in hospital. I checked out and paid for my one night with my credit card at 9.30am the next day and wasn't sure if I needed another night so asked if I could leave my luggage in their office or luggage room. Was told there is not much room in the office and to leave it in the room. Said that I didn't feel comfortable taking up a room with one suitcase as they would need it for another guest. The owner/manager said they didn't have many bookings and he would let me know if needed. Didn't want to lug up the stairs again but was given no option. Still felt uncomfortable about this arrangement and came back to claim my luggage and thanked them for looking after my luggage. When checking the bank statement, my husband noticed an extra $89 taken out a day after the first $89 transaction. Expensive storage for I small carry on! We rang 4 times over several weeks in between to get a resolution and were told each time that they needed to speak to the owner or to the manager and they would get back to us. They did not. Fair Trading then sent them a letter which they then responded by calling me a liar and saying I had never rang and had paid for 2 nights upfront and stated their policy is not to leave bags in rooms, so why did Chris tell me to do that? This had never happened to me ever before. I have never complained to Fair Trading before. I have never written a bad review before. This has left a very bad impression. If I could have got some sort of resolution to the extra money they took from my account without my authorization, I would have given a good review as I make it a point to see the positives. Food wise, the hotel has limited frozen or tinned food and does not cater for allergies. I arrived Sunday afternoon and there were no open food places or shops nearby including the hospital. I was happy in the end with just a tin of baked beans. The room was clean and basic which was fine with me as I travel with my own toiletry supplies. An interesting fact was when I woke I saw gekos wandering around the inside walls of my room. On the map, the hotel looks close to the hospital, but walking access to the hospital is quite difficult, even using their suggested shortcut. I needed the exercise so didn't mind at first. A taxi from hotel to hospital cost $5 each way. If coming from the airport, the hotel is not close to the train station and costs $45 by taxi. There is a bus service close to the hospital entrance, so convenient to the hospital but not to the hotel as it is a fair distance up a hill especially if you have luggage. You would need to get a Go card beforehand.

If I could give this no stars I would! The gentlemen that answers the phone has been lovely the whole time I’ve had to call him but the minute I called up this morning to cancel our booking he was nasty. My dad is in hospital after having major cancer surgery and had to get a permanent stoma and has had a few complications and set backs. We have been staying in Brisbane for 2 weeks now and it has cost a lot of money so far so this morning when I found alternative accommodation I called Herston Place to cancel my booking for this afternoon. He was very nasty and told me why did I leave it till the last minute to cancel which was out of my control. He then proceeded to tell me that I’ll never be staying there if I ever needed to again just because I cancelled my booking. It’s hard having a family member in hospital and not knowing when they are being discharged and trying to organize accommodation etc without being abused and threatened over the phone by this disrespectful, nasty man. I will be contacting patient travel and letting them know what happened. Hopefully they may be able to find other places for patients and families to stay that won’t cop this kind of abuse and nastiness. To the nasty gentleman, if you are reading this just remember you don’t know what people are going through, so if you can be anything, you should be kind!!!
Travel group
Family
Service: 1

What a gem of a place to stay! Firstly there is plenty of free parking. Then the welcome from the manager was awesome! So friendly and happy and you could just tell nothing was too much trouble. After an easy checkin we went to our room which was very, very clean. The colour scheme is the new grey and white combo and is one of the refurbished rooms. Everything you need is available including a small kitchenette with a microwave so you bring a meal if you don’t want to go out. The most lovely touch was the biscuits by Lily! There were 2 beautiful homemade sugar jam drops beautifully packaged as a welcome gift next to the tea, they were delicious and were very much appreciated as a special touch, thankyou Lily x The motel is situated in a wonderful position for just about all needs. We had a function to attend at Victoria Park and it was an easy 650 mtr walk to the venue. It is close to the university and hospital and walking distance to the train. If you want to go to the city again a 3 km walk or a 12 dollar cab ride. We were surprised at how quiet the room was considering the location and therefore slept very well. Obviously we will return as we enjoyed our time at the motel and we highly recommend it for all.

Booked having confirmed that there would have a ground floor room available due to my disability.. I’m able to move about 30 meters on level ground with 2 walking sticks before having to stop and rest due excessive pain .. On arrival ,after completing our paperwork, we were told our room was up 1 floor / 2 flights of stairs... no explanations. No alternatives.. “that’s all there is” !! I cursed every step I climbed up and every one down ... ironically I had travelled 680 kms to see the Pain Clinic at Royal Brisbane Hospital... My 73 year old wife had to cart our bags up these stairs with 3 trips each time.. Glad her quadruple bypass managed ! Thankfully a guest helped her as we moved out the next morning. Rooms were as expected.. yeah!! TV remote worked intermittently (probably low battery) Bedside lamp not working. Tiny heater was inadequate for the very cold night we experienced... Tiny bath in shower also was an obstacle so had to shower elsewhere. Lucky I wasn’t in a wheelchair (yet) Only wish we’d had the time frame to move elsewhere...

We stayed at this motel when my son needed surgery on his leg.My son had some complications and had to go back to hospital by ambulance the night before we were due to leave I injured my knee getting his wheelchair back into the motel after ambulance took him.So I ended up in hospital myself my son was discharged so we tried to boom in for another night were told no because room was being renovated. I found another room close by but had to wait for physio veforw hospital would discharge me.iWe asked tge motel if my son could wait in the room until I was back from hospital they said no and kicked my son out.He had to pack everything himself on crutches he was still in alit of pain from surgery. I got back from hospital to find my son sitting outside waiting for me in the cold it was only 11.30am and the room was empty and no workman had entered it ti do any renovations. THERE WAS NO REASON MY SON COULDN'T WAIT IN THE ROOM.Ihave no idea how people could be so heartless .
Travel group
Family

Would not issue a refund on the spot due to needing an early departure.. apparently we have to wait 5 days and speak to the owner which contradicts a customers right to a refund. So given the poor customer service here is my honest appraisal of the place... Great location in proximity from the hospital which is why we booked here but they could only give us 2 separate rooms and charged more for the 3-bed sitter which was exactly the same layout as the 2-bed sitter. We booked for a family of 5 were only given 4 towels and when we asked the Manager for a new towel she handed it to us with a scowl on her face as if it was sooo difficult. The rooms are dated but the linen is clean.. oh but no handtowels or face washers or soap or shampoo provided so BYO. Shower head kept dropping whilst showering.. surely the cleaners would notice this whilst cleaning? Definitely not suitable for a family who need accommodation away from home whilst visiting sick relatives on long hospital stays.

My Wife and I stayed here last week (Wednesday 31/1/2018 and Thursday 1/2/2018) as we needed to visit the Hospital. On arrival, I asked directions to the Hospital (which is only a few hundred Metres away) and was given a detailed printout of how to get there as well as verbal instructions. We found Chris to be super helpful and with an off beat sense of humour, which was refreshing. We enjoyed our stay in what is a budget Motel but it was clean, quiet and centrally located with a fully functional kitchenette. Not sure what extras anyone would want for a bargain price, so we thoroughly recommend this Motel, especially if there is need to visit the Hospital, or needing close proximity to the City-better than paying an arm and a leg for parking!. Noted some uncomplimentary Reviews about this place but wonder what agenda the people have and interestingly, the Motel does not have a right of reply so we offer this as an unbiased review of what we actually experienced last week.

I booked this motel through Agoda for 18 nights. I had to cut short my stay by 4 nights as my mother was unexpectedly transferred out of RBWH. Despite giving the manager several days warning of the change, he advised he could not refund my money as I booked through Agoda and that was the terms and conditions. I contacted Agoda who gave me written confirmation of their willingness to refund my money but they advised that when they contacted the motel, the request was met with a definite refusal. I again spoke with the Motel manager, Chris, and also emailed him. I sent him copies of the terms and conditions of his Motel and Agoda. Both very clearly stated that there was one night only penalty for change of booking and the rest would be refunded. Face to face Chris simply refused and the two emails i have sent to the motel remain unanswered. I would not recommend this motel.
Travel group
Solo
Rooms: 1
Service: 1
Location: 5

Worst experience in a motel I have ever had, I was called a liar and denied a refund when I booked for two nights, stayed an hour then left. This is my first ever bad review and I’m so angry I have to even write it. The room was absolutely disgusting, the sink was plastic and yellow; the air conditioner didn’t work; the fake, leather chairs had rips in them and the carpet was sticky. We left after trying to get the aircon to work, which was about an hour and called reception early the next morning to let them know what happened and get a refund for the second night. I was denied any refund and called a liar by the manager. This is certainly not a 3 star motel and if you have a sick relative in hospital this apartment only makes things worse, I recommend anywhere else.

Manager (Chris) and his wife are horrible people. Someone else booked the room for me as we were moving to Aus from Thailand so I didnt have any booking details. We were at fault because we overslept, however we we're not told what time checkout was the next day. I awoke to Chris' wife bursting into the room at 11AM (despite me warning I was naked) she said she didn't care and we had to get out. So after being shouted at by her went downstairs to be shouted at by him when I gave the keys back (literally shouted at). He was adament he told us me the checkout time, however I am adamant he didn't. I just apologised and left. Is it ever acceptable to shout at guests? Wouldn't a complimentary knock on the door at 10am have been more effective?

We stay here regularly for hospital visits. Having stayed for as long as one week and as little as one night we always find we’re well looked after. The rooms are clean and comfortable, we can be accommodated upstairs or downstairs, we only have to ask, and the owner remembers us, so our preferences are always considered and asked about when we book. Extra towels and pillows and blankets are never an issue, the air conditioning works well and the rooms have ceiling fans. We’ve stayed with same day bookings and had “play it by ear” bookings at times due to different hospital stays and they have always been wonderful and kind. Absolutely recommend!
Travel group
Family
Rooms: 4
Service: 5
Location: 5

I have just stayed one night and after looking at all the previous reviews I so agree with what Keith Marks wrote. I was very happy with my stay and Chris was so helpful with directions to the hospital and as I was looking for something close and no fuss, I couldn't have found anything better. My room was very clean, Bed was comfy, Bathroom was very functional and the kitchen has all the basics you could need. There was also an information folder in my room that had a lot of great info, phone numbers for local services and several takeaway menus for food delivery and lots of options for sight seeing and places to go. Everything was covered, it was great. I would defiantly stay there again. Thank you for a very pleasant stay.

Cheap, bit noisy but does the job Had to book last minute for stay in Brisbane and the proximity to the Valley was a key factor in booking here as its a short drive away and cheap to stay at. Bare essentials in the room, and air con works ok so that was the main thing. The hotel was a bit noisy the from outside but they can't control this, just depends on the proximity of your room to the car park and smoking seciton outside the hotel. The guy that manages/owns it checked me in, but was disorganised, no shoes on, had bad BO and kind of couldn't give a rates about things. Even though it was cheap, I probably wouldn't stay here again
Trip type
Vacation
Travel group
Solo
Rooms: 3
Service: 3

great location to RBWH and easy to drive to, good parking facilities. have stayed in 3 different rooms upstairs, are dated but very roomy and clean. would benefit from having a sign or indication to have towels replaced regularly when staying for a while. can be noisy when children are running and playing in corridor or people are arguing late at night, doesn't seem to be any monitoring of this. also people will smoke on their balconies at times. Chris and his team are very accomodating and great to deal with. Nice to have friendly faces when staying away from home. Highly recommended.
Trip type
Business
Travel group
Solo
Rooms: 4
Service: 4
Location: 5

I stayed at this Motel to see my husband in Hospital and was greeted with respect and was very happy with the owners and the room. So much for the comments on the sites that say they where rude or not nice . I had good service and a great room...someone also said it was outdated well you get that in that area but it was comfortable, quiet, and convenient to the hospital. I needed something to eat and they supplied a frozen meal for $10, I was happy that I did not have to go out to find junk food at 7pm at night, please be assured these people are very nice and I felt thy helped me when I needed it. Thank you to you both I didn't get your names but am sure they know who they are.

Stayed overnight for an event at Victoria Park. The staff were extremely friendly and welcoming upon arrival, was pleasantly surprised to find our room was larger than expected. Although slightly outdated. And the sound of the plumbing every now and then, Things like location and the good quality of air-conditioning and amazing staff all definitely make up for all that was previously mentioned Would highly recommend if you're just after a nice quiet simplistic stay close to the heart of Brisbane for any and all of your leisurely activities
Travel group
Family
Rooms: 3
Service: 5
Location: 4
Hotel highlights
Quiet

Great location, very handy for those who need to be near the hospital. The room had analogy channels on the TV. It had a fridge and self contained little area. When we left I felt very drained and a hungover feeling, strange as I haven't consumed any alcohol for months . It was very quiet and I got plenty of rest. I don't know if people believe in energy of a room or bed and who has slept on it, if they were ill. Strangest feeling that I have ever had staying in a motel environment.
Travel group
Couple
Rooms: 3
Service: 3
Location: 5
Walkability
Close to hospital and the Valley.
Hotel highlights
Quiet

Would never stay there again, stayed for nearly a week the room was never cleaned once even though it stated it would be. No fesh towels or sheets. Rooms are basic and outdated. Beds are very uncomfortable. Paper thin wall, could here people stomp around. The mangers have no customer service skills and very rude. Was given wrong room and when asked about it was told the room we asked for was already taken. The manger was very rude towards me and told me to stop my whining even though I was not when all I said after an 8hr drive I was ready for bed. Would not recommend this place even though it was close to the hospital.

My daughter and I have been staying at the Herston Place Motel when ever we come down for hospital appointments or stays for a couple of years now. I have to say that Chris on the reception has always been so happy and accommodating. We have found the rooms meet our needs and are very comfortable and quiet. The rooms are exceptionally clean and well stocked. Due to its location close to the hospital we will certainly stay at Herston Place Motel in the future and recommend it to anyone requiring accommodation for short stays.
Rooms: 5
Service: 5
Location: 5

A convenient place to stay if you need close walking distance access to the RBWH 5-10mins Tea, coffee, kettle, toaster, microwave, bar fridge, TV, A/C, hairdryer. Quite location. Limited on-site parking so first in best dressed otherwise plenty of street parking but don’t leave it late as the locals 10 to park on the street. Late arrival key dropbox just call head to reception to arrange. Fantastic view of Mount Nebo from the upstairs balcony.
Travel group
Family
Rooms: 3
Service: 5
Location: 5
Hotel highlights
Quiet, Great value

My parents were booked in here by QLD Health under the PTSS. My mother needing treatment at RBWH. During their two week stay both my mother and father were spoken to like dogs by M'ment. M'ment should remember who their clientele is; people who are stressed, sick and away from home. Room is VERY basic, very small bathrooms and kitchenettes. WIFI did not work in the Room. On checkout M'ment were very rude and hurried my parents out of their room before checkout time. Sadly the PTSS are limited to places like this, which M'ment take full take advantage of.

I stayed Herston Place April 2023 2 wks , my son Ethan was in RBWH had 2 operations I needed to be close to the hospital. Manager Chris was awesome so warm & friendly understanding my request. My room was so beautiful everything I needed to be comfortable. Later my daughter came to share my room to visit her brother & give me her love & support. I would highly recommend Herston Place . Kind Regards Lisa Wright
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Quiet, Great value

A lovely place to stay. Very close to the Royal Brisbane hospital. You can buy coffee and meals at the hospital. Herston Place Motel does up little breaky packs as well.
Trip type
Business
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Very spacious.
Safety
You don't have to cross over any main roads to get to the hospital from Herston Place Motel.
Walkability
Very much walking distance to the hospital from Herston Place Motel.
Hotel highlights
Quiet

We have been staying at the Herston Place Motel for many years off & on an found it is run by the most friendly group of people. The rooms are always freshly made up and very clean. At the moment there is some renovations being done to some of the rooms and this time we were lucky enough to stay in one of the new rooms. Very nice upgrading being done and very comfortable. Thank you Chris And Rachel for a very pleasant stay.
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

We have been coming for around 3 years nearly one night a week for work. Chris the manager is fabulous…friendly and accommodating. The rooms are spotless! The motel is slowly renovating and all the changes are great. Our lastest stay we are welcomed with home made cookies by Lily, absolutely beautiful and a great touch. Thanks Dani and Brian
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

I picked this motel as it was close to my one day Paediatric Advanced life support course that I was doing. Just needed a quiet space to study for an overnight stay and it exceeded my expectations. It was reasonable considering it was close to hospitals and cbd, it was quiet, they offered frozen meal if you didn't want to go out and had a vending machine and breakfast packs. It was everything I needed for my study day
Rooms: 4
Service: 5
Location: 5

The rooms are 4 star - newly renovated, modern, new aircon units, lovely bathrooms, comfy beds, useful kitchenette. We were met at reception by a very friendly smiling fellow. There is a free car park and the location is perfect for enjoying Victoria Park or driving into the CBD or Southbank. We have stayed in many more expensive CBD apartments (paying $40/day to park) but no more...this will be our 'go-to' now!
Rooms: 5
Service: 4
Location: 4

Excellent service very friendly and helpful. Spent 2 nights. Close to Medical facilities and walks around parks. Hopeful to be back again next year. Would recommend.
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Rooms
Comfortable with lovely outlook and quiet.
Nearby activities
Close to medical facilities and lovely parks.
Food & drinks
On request.
Hotel highlights
Great view, Quiet, Great value

Staff is very Friendly! Chris is a legend he helped me out when I wrongly booked the dates. The room is spacious, clean, neat and tidy. Very nice kitchenette area with basic stuff. Well-maintained self service motel. Quiet,peaceful and safe location. Only walking distance to RBWH and STAR Hospitals. Close to CBD and the bus stops nearby. I'd recommend the place for sure! 10/10
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

Booked a down stairs room as my husband has just had an operation, confirmed with them on booking and prior to us leaving bundaberg and was told it was definitely down stair . When we arrived we were told that they didint have any down stairs and that it was up stairs or nothing . They didn't care that we were not able to climb stairs . NEVER AGAIN HESTON PLACE . WE HAVE PUT IN A REPORT WITH THE HOSPITAL AS WELL....
Rooms: 1
Service: 1

A really great place to stay, very clean, lovely staff... We were made very welcome on our arrival.we will definitely be staying there for our next trip to brisbane.
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Rooms were very comfortable and tidy..
Walkability
Close walking distance to the hospital's
Hotel highlights
Luxury, Great view, Quiet, Great value

Took my elderly relative to this place as she was booked in my her local hospital for a visit to Brisbane hospital The owner was super friendly until my aunt asked why she did not have a ground floor unit as requested He became very aggressive towards her She then asked if he could help her with her bags and he told her it was not his job to carry his luggages What a piece of work this grub is
Travel group
Family
Service: 1

It is very clean and comfortable, the staff are very helpful and polite especially Chris. If you are attending the RBWH it is in the ideal location
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Typical motel room, very clean and comfortable
Walkability
Only a short walk to the hospital
Hotel highlights
Quiet, Great value

Lovely place to stay for Hospital visits. We will be back.
Rooms: 5
Service: 5
Location: 5
Rooms
Spacious with great kitchenette.
Safety
Clean with easy access.
Walkability
A bit hilly to the hospital but easier than parking.
Food & drinks
Have frozen meals and breakfast boxes at good prices. Vending machine.
Hotel highlights
Quiet, Great value

This little motel right behind the Brisbane hospital is in a convenient and accessible location. Having stayed here with my mother in a wheelchair there rooms are set to accommodate her. Along with the bathroom having the space and the needs to shower her. I would recommend anyone travelling for an appointment to give these guys a bell. The staff are friendly and willing to help you with any needs

We love staying here and do so 3 or 4 times a year when we visit family. Chris the manager is an absolute legend who will always go out of his way to help, the rooms are spotless and the beds very comfy. Highly recommended. Min and Andy.
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view, Quiet, Great value

Motel rooms tidy, clean. Good rates. Owners are outstanding. I stay because of hospital trips and they have been great in accommodating me on short notice, not knowing if I’m staying from one day to another and been very warm, understanding and helpful during an extremely difficult time. Cannot recommend them enough.
Travel group
Solo
Rooms: 4
Service: 5
Location: 5

Very clean, well equipped motel rooms . We have been coming here from hervey bay for quite a while now due to its close proximity to the hospital . Staff are super friendly and very helpful. The rooms are in the process of being upgraded and the new bathrooms in particular are excellent. Excellent place to stay .
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Me and a friend stayed here before picking up a motor home. Had a twin room, beds and pillows were comfortable. Chris was super helpful and we were able to check in late. Room was clean, balacany was a nice touch. Would recommend and stay here again.
Trip type
Vacation
Travel group
Friends
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great value

Great place to stay, especially if you have family at the Womens & Childrens hospital. Rooms are basic but clean and well kept, and friendly staff. Only downside are the beds. The mattress was like a tall ship in a really bad storm whenever one person moved. Remember... Don't feed the possums! Just admire them coming so close so everyone can appreciate them without getting bitten :)

I would not recommend this motel not nice,noisey no parking.we rang to get an early access and waited almost 2 hours till our room was ready. Not good enough! Well, good enough for backpackers not genuine guests seeking comfortable digs.falsr advertising as we were advised food would be abailable, but not cans on a shelf i might add. All on all, very disappionting, so we left early.

Friendly, helpful staff, went out of their way to help. Basic room with everything as advertised, great shower, but over bath tub. Beware downstairs coin operated laundry seemed expensive to me. Location handy to RBWH and STARS but atop a steep hill, with no cafes or restaurants found close by.
Travel group
Couple
Rooms: 3
Service: 5
Location: 3

Great hidden gem, I have stayed here many times with my daughter who needed to come to Brisvagas a few times a year from 2010-2018 I always booked here as it was close the the hospital, was clean, quiet and perfect locations. This is well worth the $$
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet, Great value

Was very nice! Clean and Fresh. Everything we needed was in our room, huge comfy bed and cold air Con Close to the RBWH which was very handy for us The owners were extremely helpful and very kind.. They are great people Thank you guys !! We will be back for sure. Mel and Scott.
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

The only positive for this motel is the proximity to the hospital. Rude manager, booked 3 nights only needed 2 due to early discharge from hospital. No sign of refund or explanation, after several emails and phone calls. Poor quality beds. No receipt. I could not recommend this motel.
Travel group
Family
Rooms: 2
Service: 2
Location: 5

Staff were nice and friendly. Room was Tidy. Close to the RBWH. Let down was the bed was rock hard super uncomfortable, the hallway light from outside shined through under the door and was bright and annoying, and the walls are very thin so no blockage of outside sounds.
Travel group
Couple
Rooms: 2
Service: 3
Location: 4

Stayed here for 2 days while attending hospital and was glad we booked this motel .The room was clean and bed very comfortable. The gentlemen on check in was great found no fault with motel . Would definitely stay here again so central for appointments and city
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

thanks guys!!!!!!! u are unreal ! again TRUE a THANKYOU !!!!!! in times of need some people are so amazing!!!!! can't recommend this place enough!!!! nothing to flash but everything u need but so accommodating in real times of real need! and so close to the hospital and bus stops!! friendly and understanding staff!!!!! family friendly too

Great location, comfy and clean. Just what I needed to be close for visiting relatives. Would go back for sure.
Trip type
Vacation
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Rooms
Very clean and comfortable
Safety
I felt safe staying by myself here.
Hotel highlights
Quiet

Disgusted by the way the manager had spoken to me and treated me whilst I was attempting to book a room . Never have I ever experienced such shocking language. I would not recommend this place to anyone who wants to enjoy their stay . I wouldn't have even given this motel once star however I had too so that I could post my review.

My room was spotlessly clean and I had a pleasant view. The price was better than any other centrally located motel that I could find and being close to the hospital was a big bonus. The staff were friendly and helpful. I highly recommend this motel.
Travel group
Couple
Rooms: 5
Service: 4
Location: 5

Big shout out to Chris in helping with my booking, I was coming into Brisbane late and he made the process very easy. Great little place nice and quiet and comfortable. Will be staying again.
Trip type
Business
Travel group
Solo
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Quiet

From the moment I checked in the staff have all been extremely welcoming and accommodating. Chris was helpful with adding extra nights as I needed them. The room was clean and tidy, bed was comfortable. Would definitely stay again. Tim.
Travel group
Solo
Rooms: 4
Service: 5
Location: 4

The room is very basic but location great especially if needed re the 2 hospitals. Why I gave the 4 stars though besides location is the guy who we always get on reception ( don't know his name) but he is an absolute treasure to deal with & its usually when we are stressed over latest medical thing for one of us.

Very clean tidy rooms Had every thing you need to cook Had every thing you need for nite time snacks Love the service and very close to the RBWH very quiet and relaxing I will definitely recommend Herston Place Motel I will be definitely booking agian
Rooms: 5
Service: 5
Location: 5

Worst hotel bed I've ever slept on. No menus. Far better hotels in FNQ for less.
Travel group
Family
Rooms: 1
Service: 1
Location: 4
Noteworthy details
Beds sag to the side and you're constantly falling off. Woke up so often in pain.
Hotel highlights
Quiet

Herston place motel is such wonderful place to stay at beautiful clean rooms just simply the best
Trip type
Vacation
Travel group
Couple
Rooms: 5
Service: 5
Location: 5
Rooms
Very clean just perfect
Hotel highlights
Luxury, Great view, Quiet

Awesome!! Rooms were very nice and tidy. We stayed in one of the newly renovated ones and was very clean and comfortable. The staff are awesome, so friendly and accommodating. Will definitely be staying here next time we come to Brisbane!!
Travel group
Friends
Service: 5

Very clean, friendly happy management, central location, an 800m walk to the Herston Bus station.
Trip type
Vacation
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Rooms
Very clean and comfortable bed.
Hotel highlights
Quiet

The staff member who took my phone call was very understanding, and took my unusual booking with no concerns. The room was comfortable and easy to access, if somewhat outdated aesthetically.
Travel group
Solo
Rooms: 4
Service: 5
Location: 5

Had a hospital appointment and this motel was so close I could walk there. We had a lovely stay and noted that everything was very clean and tidy. The manager was so friendly and we had no problem with parking. Will stay again when another trip to Brisbane is needed.

I am coming from hotel industry I never saw like that a hotel/motel whatever wifi no working in the room only works reception area. There is no shampoo in the room and there is no rubbih bin to throw your waste and more worse thing only one thing close the RBWH

Pretty dated motel that’s only really practical for staying near the hospital. Could do with a sprucing up. Bed was really uncomfortable, I’d contemplated sleeping on the floor for a better nights sleep. Motel looked like something out of a bad horror movie..

Yes, the rooms are fairly basic but they have all you need for short stay and are very clean . Very little noise so got a good comfortable sleep. Very friendly and helpful crew.
Travel group
Couple
Rooms: 5
Service: 5
Location: 4

Man at reception was extremely rude at check in. Tiny rooms are sub standard. I wouldn't recommend and I won't go back. There's alot better for the same money if you look around.
Travel group
Solo
Rooms: 1
Service: 1
Location: 3

Room was adequate but dated and needed some maintenance, no hand towels or face washers, but served the purpose. Very limited off street parking.
Trip type
Vacation
Travel group
Couple
Rooms: 3
Service: 4
Location: 5

Great accommodation and beautiful owners. Had to find emergency accommodation close to the Royal Brisbane and Women’s Hospital and they were able to help out asap.
Travel group
Family
Rooms: 5
Service: 5
Location: 5

Great motel, conveniently located, nice & quiet. Man at reception was friendly and kind. Only down size was the lack of on-site parking.
Trip type
Business
Travel group
Couple
Rooms: 5
Service: 5
Location: 5

Amazing service , friendly staff I'll be staying again !!!
Trip type
Business
Travel group
Family
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Luxury, Great view, Quiet, Kid-friendly, Great value

Manager is amazing, kind, caring, understanding and great sense of humour, room was so clean and had everything you would need for your stay, I absolutely would stay there again. Thanks heaps for taking care of my friend, your the best.

Stayed for just under a week, great place to stay. Staff were helpful and would absolutely stay there again in the future!
Trip type
Vacation
Travel group
Solo
Rooms: 5
Service: 5
Location: 5

Stayed here before very basic amenities, very dirty & manager was horrible, but if you want an over priced stay in sub standard room, go for it
Travel group
Couple
Rooms: 1
Service: 1
Location: 3

Lovely people nice clean neat and tidy rooms . Have stayed there twice with my Mum highly recommend to anyone who needs to stay close to the hospital or anywhere near that area . They know my Mum and treat her like family

Basic, clean and tidy. Nice and mostly quiet. Nice small balcony. Heating very basic, bit cold in Brisbane for us northerners. Need to consider better heating arrangements. Easy walk to hospital. Would stay again.

Great position, nice clean place, good sized rooms, handy to have cooking facilities, friendly helpful staff, and reasonable price.
Travel group
Friends
Rooms: 4
Service: 5
Location: 5

Very conveniently situated for hospital patients and carers. All basic facilities provided. Clean and comfortable. Made very welcome. Thank you for making a very stressful period bearable for us. Noeline and Ron

Was in a renovated room which was very nice, and the staff were incredibly friendly, would recommend to everyone staying in Brisbane
Trip type
Business
Rooms: 5
Service: 5
Location: 5

Told on the phone it was $120.00 night but he charged us $140.00 . Bed was bloody uncomfortable. Not happy we are pensioners & had to go to the hospital Never again I will be looking around.
Rooms: 2

Beds awefull rooms tiny whole place needs a revamp for the price it is expensive for what it is
Trip type
Business
Travel group
Family
Rooms: 2
Service: 1
Location: 4

Lovely friendly and helpful staff. Room was well equipped with fridge and microwave plus clean. Only 13 mitunes walk to royal women's hospital if your visiting family or friends who are patients.

A much needed best nights sleep in a long time. Felt very welcome by staff. It's such a close and convenient place to stay for the hospital. Also very clean and quiet place. Will be back, thanks!

excellent accomodation for family who have someone staying in the hospital. Only a 5 minute walk. Clean and tidy rooms. very quiet for those that have come out of hospital waiting to travel home

Definitely recommended. Great welcome and service. Very clean rooms, great location. Comfortable bed, hot showers with great water pressure. Honestly better than some resorts I've tried.

Went here to visit my mother and step father post mums surgery, nice and close to everything they need
Rooms: 3
Service: 4
Location: 4
Hotel highlights
Quiet

Excellent location to walk to and from the hospital. Very pleasant rooms and the staff were also very lovely. Would stay again.
Rooms: 5
Service: 5
Location: 5

I found the reception Chris & Donna very helpfull & obliging. The room was very clean & tidy a nice quiet place to stay bed & bedding all very good. I would recommend this motel

Excellent rooms and a great location reasonable rates also. The beds are lovely to sleep in and nicely renovated rooms
Rooms: 4
Service: 4
Location: 4

Clean, quiet and well equipped rooms. The staff were friendly and extremely helpful when it came to making a claim through the hospital. They made me stay nice and easy...

Just kicked my sister out even though she's paid for three nights. She's just had an operation at the hospital down the road and now has no where to stay. Pathetic.

I have stayed here 2 times. Very close to the hospital. Always nice and clean. They will charge you if you leave dishes uncleaned. There is a sign in the kitchen.

The rooms appliances, eg Air con, TV ect are extremely outdated but the room itself is spacious and nice.
Rooms: 2
Service: 4
Location: 4

Friendly staff very welcome and always clean and tidy and always helpful
Trip type
Business
Rooms: 4
Service: 4
Location: 4

Very convenient for RBWH. Management very helpful and cheerful. Car parking available and secure. Quiet neighbourhood. Can't better the rate.

Not good. Not providing extra pillows no blanket no shampoo and conditioner no tissues just to name a little bit... expensive. Never again

A very hospitable motel , very clean rooms and wonderful helpful staff . Only six minute walk to Royal Brisbane Womans Hospital Entrance .

A decent place for people to stay, especially if they are attending the Royal Brisbane Hospital. Moderately clean, standard motel room.

Nice and close to major hospitals, but they need new beds you can feel the springs from the mattress. Have no smoke alarm in our room.

Friendly and helpful reception, very close to RBWH, 300 meter walk, comfortable beds and a quiet location, plus free onsite parking.

Friendly staff clean room, but bed uncomfortable, facilities adequate, over priced for what you get, best part close to hospital

Had no hot water... Though it was fixed in a reasonable time in the morning
Rooms: 4
Service: 4
Location: 3