Herne Hill Post Office

63 reviews

Costcutter, 31-39 Norwood Rd, London SE24 9AA, United Kingdom

www.postoffice.co.uk

+442086719005

About

Herne Hill Post Office is a Post office located at Costcutter, 31-39 Norwood Rd, London SE24 9AA, United Kingdom. It has received 63 reviews with an average rating of 2.9 stars.

Photos

Hours

Monday8:30AM-7PM
Tuesday8:30AM-7PM
Wednesday8:30AM-7PM
Thursday8:30AM-5:30PM
FridayClosed
Saturday8:30AM-7PM
Sunday8:30AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Herne Hill Post Office: Costcutter, 31-39 Norwood Rd, London SE24 9AA, United Kingdom

  • Herne Hill Post Office has 2.9 stars from 63 reviews

  • Post office

  • "This place is honestly disgusting, there’s a 14-15 year old boy with an Afro that comes in quite often and everytime he comes in the lady behind the till is either trying to flirt with him or have small talk which is dodgy in itself but it also holds up the line and makes most people in the line uncomfortable"

    "Worst post office in this area older male pony tail guy telling people they have e to top up the whole energy voucher escorts u you to the till he hasn't got the right to tell me what I can put on the key won't be going there again proper jobs worth!"

    "Agreed with other posts; very rude older man who works there, speaks a quietly as possible, works as slowly as possible despite huge queues, never says thank you or smiles"

    "Extremely rude and grumpy member of staff (older gentleman)"

    "The young lady who works there, fairly new compared to the other staff, is an awful human being"

Reviews

  • PayPal Support

This place is honestly disgusting, there’s a 14-15 year old boy with an Afro that comes in quite often and everytime he comes in the lady behind the till is either trying to flirt with him or have small talk which is dodgy in itself but it also holds up the line and makes most people in the line uncomfortable

  • Anthony best

Worst post office in this area older male pony tail guy telling people they have e to top up the whole energy voucher escorts u you to the till he hasn't got the right to tell me what I can put on the key won't be going there again proper jobs worth!

  • Old Westminster Lawn Tennis Club

Agreed with other posts; very rude older man who works there, speaks a quietly as possible, works as slowly as possible despite huge queues, never says thank you or smiles. I now drive to Dulwich to use their post office to avoid having my

  • Tom Munday

Extremely rude and grumpy member of staff (older gentleman). I use the service frequently (unfortunately, it's the closest one) and every time I do I'm shocked at how rude this man is. Zero effort to be friendly, simple please and thank

  • L K

The young lady who works there, fairly new compared to the other staff, is an awful human being. She was extremely rude when I went there last as I had to tell her she was not processing an important international letter correctly, The

  • Anna Wollaston

Worst post office in the area. Completely incompetent with zero desire to be helpful in any way. Posted a package which returned to me 2 days later because the postage label that the office worker attached to the package fell off. I

  • Suzan Richards

Really bad organisational, performance skills and customer service skills displayed by most of the staff in all the years I’ve gone there. I guess they must all inherit the bad and toxic work culture that exists in that branch.

  • Alma Peters

CALLING ALL VEGANS!!! Get down to costcutter they have an incredible expanding vegan selection for a really affordable price and to top it all off its open 24hrs!! Lovely staff and fab produce!! Highly recommend!!! :) Alma

  • John “Time is Money” Smith

Mixed experiences. Some days I go in and there is a helpful friendly staff member. Other times I go in to miserable staff who are slow despite long queues. Usually only one window open despite long queues at busy hours.

  • J Cooper (HINDQUARTERS)

Great to have this local PO : friendly helpful staff who always have a smile. It can get busy at times of course but they always work as quickly as they can to provide an excellent professional service. Thank you :)

  • charlotte roe

Absolutely lovely lady and helpful staff. Despite dealing with the difficult public and long working hours, they've tirelessly worked to carry out this service during very difficult and challenging times. Thank you.

  • XU Eduardo Schuetze

I’ve been several times there and was unlucky enough to get the old grumpy man with white hair. Grumpy people like him shouldn’t be allowed to work with public in general. The Asian lady is very, very nice though.

  • lucy pandza

Since they refurbished Herne Hill post office can take all my delivery l don’t have to worry about been delivered to my neighbors anymore. How amazing is that and they open long hours, super happy.

  • Zeena Wilson

A lovely friendly local post office in Costcutter supermarket. Cathy always has a friendly and welcoming smile and ready to have a quick chat whilst she efficiently serves you. Thank you Kathy.

  • Kate Livesey

The staff at this Post office are courteous, knowledgeable and incredibly patient. This isn’t my nearest post office, but I go out of my way to use their services.

  • Gemma Brown

Wonderful staff, super chatty. Queues can be long but it's a post office! Queue moves quickly and a lot of the delays are due to the customers being unprepared.

  • Daniel Murray

Deeply unpleasant interaction. Scolded aggressively for making a mistake with the stamps. Will go to Dulwich or brixton from now on. Customer service lacking.

  • Natinho Lima

Very handy post office. Despite the long queue, service went really fast. And we ended up doing some food shopping as inside a mini market.

  • Andrea Zachar

Rubbish place! Never received my order! They are playing with the tracking history! That’s how you can steal packages from the customers!

  • Garry Watson

It's nice. But I'm annoyed because I misread the opening times online. I thought it closed at 19:00 and is does......

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