Sells you insurance, only to find out you are not even covered for your flights even though they repeatedly told you were covered for $3k per person, but that was a lie. Then gets angry with you and tells you to get a lawyer - stay away - dont trust them! Rebuttal - You advised we were covered for $3k each person and even Covid was covered, the amount received was not this in settlement (less excess)- The insurance company advised we were only covered for $3k all up and when they sent the policy through, which you did not provide, we found out the Covid was also not covered. If they only paid $3k in our claim, who would pay the rest? Why would I agree to $3k insurance when that is less than half of what we paid overall. I realise the amount in question is minimal, but its the principle of what you advised and what was actually covered - when you are on one wage and a husband that has a critical illness, it all counts. Glad you confirmed you advised to get a lawyer - what you failed to mention was that you hung up on me. If you would like to discuss further, happy to take your call.

Surprisingly, as I am an annual frequent traveller with Hellenic and they always look after my travel insurance with no fuss and no issues , 50+ years in the travel industry they must be doing something right especially when everyone else has gone bankrupt …

My family have been using this institution for over 40 years. Always got fair deals and excellent service. I still use them today

Best in Australia always there when needed in in hard times! Best do your self a favour and let Paul handle your holidays.

Paul offers a great service and look forward to utilizing his services when the pandemic is over.

One of the best travel agency in adelaide. Very professional, well organised and reliable.

Best service ever very competitive prices will always book from you guys thanks .

Not sure, can not get in touch with them, no one answer the phone.

Impeccable service from paul and team in these hard times thankyou

Got my Covid refund back.. Thanks Paul for your help..

Reliable travel agency highly recommended

Great service. Will be coming back.

Best travel agency in Adelaide

Best advice for Greek travel

Great service by paul

Very helpful people

Best travel agent

Best travel agent

Paul is the best