Heathrow Stay

162 reviews

198 Kingsley Rd, Hounslow TW3 4AR, United Kingdom

+442085772816

About

Heathrow Stay is a Hostel located at 198 Kingsley Rd, Hounslow TW3 4AR, United Kingdom. It has received 162 reviews with an average rating of 2.8 stars.

Photos

F.A.Q

Frequently Asked Questions

  • The address of Heathrow Stay: 198 Kingsley Rd, Hounslow TW3 4AR, United Kingdom

  • Heathrow Stay has 2.8 stars from 162 reviews

  • Hostel

  • "Well, good news is no one was murdered"

    "There is one word to describe this hostel and its staff - EVIL! I would highly recommend for anyone to stay away from here"

    "If you are a traveller staying here, please do not judge the UK on this experience"

    "Quick/instant booking and being close to tube was nice"

    "The whole place reeks of a melange of body fluids from different parts of the world"

Reviews

  • Jerry Schippa

Well, good news is no one was murdered. First of all the googlemaps location is wrong, its above the white bear further north on Kingsley Road. Now to the actual review. Go around to the back of the pub and get checked in...no problem. Walk past the "we do not do drugs here" sign in the hallway and think to yourself...hmm, well glad they clarified that! Go upstairs and walk through the many random doors in the hallways...ok. Open the door to your shared bathroom/shower rooms that feature wonderful black mold everywhere. Then take a peek into your room which is just big enough to fit a bed, a 24"x24" table and a filing cabinet. To access the filing cabinet, because one always has things to file while staying in a hostel, you must first move the table away from the cabinet to either on top of your bed or in front of your door* blocking your egress. Then, the fun begins. At 9:30 PM the door handle starts to jiggle and turn. Someone's trying to get into your room! Turns out they do a bed check at 9:30 PM (no other place I've stayed at has ever done this), and instead of knocking first, they just assume they can open the door Then, and this may not be a nightly thing, the fire alarm goes off at 2:30 AM due to someone smoking in their room, the story changes the next morning to a bar patron hitting the alarm button...you know what f*** it, get me out of here. Save yourself the fear and stay somewhere else, this place is garbage.

  • Kat G

There is one word to describe this hostel and its staff - EVIL! I would highly recommend for anyone to stay away from here. It is by far one of the most filthiest and dishonest hostels I have ever dealt with, and I have travelled all over staying at hostels. I was lied to on multiple occasions by a staff member named Nicole who is very rude to customers. I paid up front for my room for multiple days, and behind my back, they rented out my bed to someone else where I found their belongings on my bedding when I came back to room. They wouldn't refund my night's stay for their screwed up mess. I witnessed a large rat at night running across the parking lot near the picnic table where people sit which is very scary. It is in a very bad neighbourhood for a woman to walk alone at night. There are only 2 toilets available for over 35 people, and I had to wait in queue for 10 minutes in the morning behind 4 other people to get to the toilet. They should be shut down by the Health Dept. for inadequate toilet facilities. There is no kitchen or refrigerator for a guest to access. Be advised to stay away and find somewhere else to go.

  • Sean Howells

If you are a traveller staying here, please do not judge the UK on this experience. My partner and I lived in London for 9 months and the UK for almost 2 years, but this was the last place we stayed before leaving to be close to the airport. You definitely get what you pay for here, with the rooms being very basic and what you would expect for the price. The staff also seemed friendly and were doing their best during the COVID19 pandemic, but we were not prepared for the other people staying there. A shirtless/maskless gentleman passing the tight hallways talking on the phone and blocking our exit/entrance who then proceeded to use the shared toilet without closing the door or washing his hands. A bunch of kids running through the halls while who I assume was their mother washed stacks of dishes in the bathroom sink. Later that night the room next door was excessively loud, but this is to be expected above a pub. As mentioned before, this is not the fault of the staff, just bad luck on our part. The saving grace was the cheap drinks and immaculate food downstairs at the White Bear, but that's a story for another review.

  • E Berg

Quick/instant booking and being close to tube was nice...the bar lady was nice and the indian food was tasty... but wow the hostel... they need to suss out cleaning the place--absolutely and hilariously shocking! I've been to some pretty dingey hostels before but the filth here was next level. Not enough unlocked toilets meant you got to see people using the showers as urinals; every shower had old wet towels as bathmats and there weren't any towels/cloths to dry your hands. Rubbish lines the roof under the second story windows and mould grows in pretty much everywhere. Staff were as nice as they could be but I can see how some would construe them as rude...not very welcoming or instructive--- no directions or help was given upon check in I. E we got more instruction from the militant rule signs posted everywhere than from an actual human... Lower the price per night or sort it out Heathrow!!!-- cannot reccommend--not worth the "low" price per night considering the potential medical bill you'll get after contracting whatever super bug that's festering there.

  • Aristotle Go

The whole place reeks of a melange of body fluids from different parts of the world. It’s a 5-minute walk from the Piccadilly Line, Hounslow East station, but I guess you kind of expect what you get. You get one flimsy pillow and the smallest size duvet. There were discarded socks just outside a window near the “kitchen” area. The kitchen was a shelf with enough space for a microwave placed sideways so you can still open the microwave door, and a kettle. I never had to use the room keycard because the door was never closed. There were 2 shower rooms and 3 toilets, one toilet and 1 shower wasn’t working. I can definitely get better deals with better service for cheaper more centrally if I booked earlier, but it was an immediate need. The staff tried to do their best, but the guy on duty was new and needed a little more time to get his act together. I agree with all the 1-star rated reviews regarding safety and noise, and just staying at the airport overnight. But, I give it an extra star for surviving and existing.

  • Simon Carroll

Okay. Where do i start? This is the worst place we have ever stayed! Upon arrival there is no differential between the pub and the hotel. The lady working behind the bar had to do everything! We felt sorry for her. She had very little support from the owner who was drinking with the punters. The barwoman had to fend for herself. The room was small and untidy. Just one small towel provided for both of us. Had to ask for more towels. The carpets were not kept clean. The stairways were dirty. We paid £44 but would have paid a little extra to go elsewhere. The shared bathrooms were not kept tidy either. Im not one give a bad review. We've stayed in many budget hotels, but do not use this hotel unless there is really no option. Go elsewhere. Location is fine.
Trip type
Vacation
Travel group
Couple
Rooms: 1
Service: 1
Location: 3

  • Deanna Koch

The lady at the front desk was the only good thing about the hostel. She was very helpful in giving me information on what trains I needed to catch and things I should go see, she also loaned me a charger for my phone when my UK adaptor wouldn't work. That and it's close location to the tube. The light or plug ins didn't work in my bunk. If you get a middle bunk there is no room to even sit up. The room is very small for 3 girls so I couldn't imagine if there was 5, no table or chair to put things or sit. The girls who were staying long term pretty much had all the space spoken for. The place is dated, felt dirty and there is no kitchen or common area to hang out and relax or plan your day. If you are looking for a cheap place to stay then I guess you get what you pay for.

  • NurPassi

Ich hab ja schon viel gesehen, aber das war einfach ekelhaft, schmutzige Wände, ein rostiger ranziger Blechschrank und ein schmutziger Tisch im doppelbettzimmer. Der Spiegel komplett dreckig, das Bad schimmelig verkalkt und muffig, man kann im zimmer jedes Geräusch aus dem Bad hören. Hygiene gleich null. Frühstück gab es(trotz Angaben) auch nicht da der pub erst mittags öffnet. Nur zum schlafen dort gewesen und selbst das war eine Zumutung. Heizung deffekt daher eine kleine kaum nützliche elektroheizung im zimmer. Das Bett total ungemütlich und kurz vor dem auseinander fallen Aber nunja billig ist es, aber eben leider in allem. Fazit: wer überhaupt keine Ansprüche hat, kann da schon hingehen, würde aber empfehlen Desinfektionsmittel mit zu nehmen und woanders zu Duschen

  • Lewis Moore

POSITIVES: Clean sheets, comfy bed, privacy curtains around bunk, key-card entry rooms, each bed has a lamp, a plug socket and 2 USB charging ports! NEGATIVES: Very run down looking, only some of the showers have hot water, 1 toilet was broken and duck taped closed (suggesting it has been broken a while), other toilet had that annoying think where they put a scalding hot towel rail next to the toilet so when you sit down you invariably burn your knee. 1 of the door locks was broken and almost all of them were left open (defeating the purpose). Hostel itself was OK, just very scruffy looking and as a result I saw other guests treating it badly (not flushing the toilet, leaving food packaging lying about). Would I stay here again? For £15 a night... Possibly.

  • Dan Leinir Turthra Jensen

Cheap and cheerful, i booked a double and got exactly that: A room with a double bed in it. Small table with a stool as well, and a padlockable drawer unit (supply your own padlock). The room has a power socket as well, for charging your various things. Note that it is of course underneath the Heathrow approach, so open windows will result in disturbed sleep, but that's hard to avoid if you specifically want something near the airport. All in all, good place, would book again! Note, while it does come with bedding, it is a hostel and so there is neither soap nor towels supplied. I forgot to check, don't be me ;)

  • Larious

There was very, very loud music from the bar that lasted through midnight. The carpets is dirty and gives off a bad smell. The bed sheets are also not clean. You can smell the alcohol from the bar below. The toilets problem was atrocious. You don't have your own personal bathroom as it is labeled out of order since the shower is clogged, the toilet is removed and there is horrible smell.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 1
Rooms
Very dirty, bas smell, extremely loud noise that lasts to after midnight.

  • Duncan Ryback

The worst place to stay in Hounslow,if you are planning on using the bunker system,I suggest you don't,as you don't know which criminals you will be sleeping with and when you wake up in the morning your charger is gone , luckily I don't roam with a lot of cash n only use my card for everything,also need to be aware of the Japanese cleaner who is the spy of the hostel who goes and tattles unwanted acquisitions to the srilankan lady and tells u too vacate the premises as her wish,also the condition of the place pathetic and u don't want to step foot in it.

  • stevens allsorts

Since last time there, it's now changed to a bed and breakfast, rooms and beds are far more comfortable, TVs and coffee making stuff in rooms, it's a quite significant improvement, people staying there have been mostly friendly, but it is a transitionary place, so heavy turnover, very few long timers, it does get noisy, but we are over a bar so duh!!!! Lol, staff are friendly and helpful, and deal with issues when they arise, all around it's a pretty nice place, it's also got a takeaway attached Punjabi karahi, pubs the white bear pub.

  • Olivia Holland

Worst hostel experience, it's attached to a very noisy bar so you hear music and people all night, I was woken up multiple times by people being loud outside the bar, specifically two very loud fights and countless other random people, does not look like the pictures online and though is easy to get to from the airport it's an awful area so as a woman walking there I felt very uncomfortable, on top of all of this they charged me twice, even though the woman promised my online card information was not charged. Do not use!

  • nino benjamin

This place is horrible! The staff are unfriendly! It took one half an hour to find the key to the office and when i went to look for that certain staff member she was talking in the bar... not giving a crap about us. When i looked outside the bathroom window i saw more than 5 rats walking in and kut a shed and one rat ran under a picnic table where a lady was sitting havin a smoke! The hostel gave no refunds... the toilets were very dirty but most of all the staff was not properly trained to do this work!

  • Carlito Frappier

Very poor place to stay, it's just on top of the pub and very noisy music till early morning 3am. Accès is not suitable for disabled people and I had a very bad experience on my last day where the power was cut off for the whole night and nobody was accessible to report. I will rate that place just 1
Trip type
Vacation
Travel group
Solo
Rooms: 1
Service: 1
Location: 3
Rooms
Very bad and old fashion
Walkability
10 minutes walk to the train station

  • Justin Neuman

Worst hostel I've ever stayed in. The place was filthy, the staff negligent, and the bar downstairs was blasting music all night to be heard throughout the building. I had a 17 hour layover at Heathrow and figured I would just grab a few hours of sleep here. It would have been better to sleep at the airport. Also the location on Google Maps is wrong. It's further North up the road than indicated, look up the White Bear pub to find it.

  • Smokey Spliff

Loud music until midnight wasn't helpful when we needed to be up early but it's above a pub full of young people so what do you expect. Walls in the room were filthy, stains on the curtains, peoples hairs on the bed... I had to go to the kitchen in the pub for a fork but other than that people were nice.
Trip type
Vacation
Travel group
Friends
Rooms: 3
Service: 3
Location: 4

  • Selim Sheta

Terrible for the price. If this was a 5£ per night hostel I'd be fine but for 20£? There's no wifi, the beds are uncomfortable, the bathroom are disgusting and for some reason a DJ is playing hard techno music in the reception at 11:40 in the evening Have you thought that maybe a place where people pay to sleep in it should not have loud techno blasting through the halls?

  • Ashley Campbell

Pros: The Office staff are nice and happy to help. It is close to the train station, the restaurants, shopping centre and bars near the hostel are really well priced. Cheapest I came across in London Cons: the hostel is not clean. I didn’t want to use the bathroom. it was smelly dirty and piss on the ground. Also the beddings cleanliness was questionable

  • Martin Willem Schmid

Had a nice stay. Our room was very small with almost no ventilation. The shared bathrooms very spacious and relatively clean. There is a fairly priced pub downstairs. Hounslow east Underground station is a 4 minutes walk away.
Trip type
Vacation
Travel group
Family
Rooms: 3
Service: 3
Location: 3

  • Khal Bhatti

Room was less than a basic. Smoking smell everywhere. Parking was there but payment edges were very high if wasn't careful I could have damaged my wheels and tyres. I could go on but best to keep away from this place.
Trip type
Vacation
Travel group
Family
Rooms: 1
Service: 1
Location: 1

  • Orkut De

The place is Run by sri lankans, disorganized, they aren't friendly. The same staffer would work at reception and cleaning. Very small rooms most of the times dwelled by homeless elderlies. No common area. There is a bar/pub downstairs in which loud music played at night. No common area, no kitchen, no free water

  • Kevin Cutright

Beware the White Bear! Two stars for clean sheets, a hot shower, and reliable wifi, but don't expect to actually sleep. The White Bear Pub on the ground floor kept a raucous chatter going until past 3:30am. Other hostels have figured out how to keep the din down for those who can't join the party. Not this one!

  • James Knouse

I booked it on a whim. A single room that is spartan however its more than I even needed. The staff is friendly and the down stairs is a pub full of friendly locals. Down the road is the rail system and your in London. As a single traveler its perfect. Within 3 hours of being there I was feeling like family.

  • Cel

The worst hostel i ever see in my Life, very dirty, a crazy noise until 3 am, full of yonkis ,the rooms so small and stinky, the bed unconfortable and the staff doesnt speak english. They dont have kitchen and the toilets disgustin
Travel group
Solo
Rooms: 1
Service: 1
Location: 1

  • Guilherm3_fps

Não aconselho, o lugar tem um cheiro mal, não tem uma pessoa pra te atender 24 horas, você tem que apertar um botão na porta e aguardar a boa vontade, o barulho do pub incomoda muito dificultando dormir, o sabão de lavar as mãos eles misturam com água, enfim nunca mais eu volto detestei

  • Manolo Rodriguez

Dirty place, no security the front pass open without a security guard. The bed is awful and downstairs there is pub with music loud until 1 am. Please go there if the only option left. I spent one night because I had no other option even when i paid 2 nights I left one night after.

  • Prin Pelletier

Loud, filthy and unsafe feeling. I've stayed in some really rough hostels but this was by far the worst. From safety concerns to lack of quiet hours to urine soaked bathroom floors.
Travel group
Solo
Rooms: 1
Service: 4
Location: 1

  • Charlotte quéverdo

J'étais en transit pour une nuit, cette auberge m'a bien dépanné mais attention les douches sont sales, les dortoirs bruyants, il y a un petit escalier (perso j'avais une grosse valise...) mais sinon pratique car prêt du métro et direct pour l'aéroport

  • strop30

Terrifying. Too many people share one room, and so unless you're a girl, it's not worth it. (girls dorm has less people sharing it. Men's room are shared between 9 people and females can be 6). You're sharing the 2-3 bathrooms with 50-ish people.

  • Abbey Pickles

My father passed away so I couldn’t make it to my accommodation, they charged me full and told me they wouldn’t refund me because I didn’t give them enough notice
Travel group
Solo
Rooms: 1
Service: 1
Location: 1

  • Paul 93

A block of MDF had been used to fill in the housing for the lock in the door jamb, preventing us from being able to lock the door. Did not feel safe or comfortable here, would definitely not recommend to solo travelers

  • Emma & Hassan Twins

Where do I start from ! First of all I’d like to thank them for hosting me . Trust me you , that location of the hotel is so good that if much attention and care is rested on this project, it can yield millions £ £££

  • Artur Naumotškin

I think that's the best Hostel in the London. There is some reasons why i think this way, first one - separate showers, nice team and clean beds. Also there is good managment, always helpful - RECOMMEND!

  • Tahir Siddiqui

who said its a hostel Very very bad experience there No toilets paper 10x10 small rooms dorm bed are very small difficult to take breath also not able to sit in bad Normaly your head injured etc.

  • Cyprian Kumwaka

This place is extremely dirty, some staff are violent and very impolite, the staff at the bar are even worse. The Wi-Fi is a mess. I wouldn't recommend any sane person to board here.

  • Markus

Really horrible hostel, bad service, no sleeping - loud music from the pub downstairs, dirty bathroom, dirty beds, small beds, one of the most dirty hostels i've ever seen

  • Laure Piel

Le pire endroit du monde où dormir! J'ai vu pleins d'endroit plus ou moins propre, plus ou moins accueillant... mais là c'est l'exact description du trou à rat.

  • Rahul’s Travel Diary

Smelly room. Nothing like as shown in picture. Always keep your belongings with you else it will be stolen and no one will take any responsibility. No safety.

  • Taylor Brown

Felt very unsafe staying here. Convieneint to the airport, but would not recommend. Main door was left open at night and lots of sketchy people around.

  • Vincent Eke

The hostel needs a bit of TLC to bring it to a good standard. Good for a short stay if you are stranded or short of funds for a more expensive hostel.

  • Sarah Hubbard

Yuk all the way. We wanted cheap and cheerful. This was just cheap. We really wanted a place to crash but that does not mean dirty and not clean.

  • John Smith

Only£7-15 a night to stay if to get a early morning flight from Heathrow.. Only one stop away tube being walking distance. Does the job.

  • Joy Antony Gunasekara

Brilliant service and best car wash in the town , highly appreciated Thanks lads for all the hard work Best wishes from Tony

  • EL FAKHAMA CHLEF

nice
Trip type
Vacation
Rooms: 5
Service: 5
Location: 5
Hotel highlights
Great view

  • Sandeep M

Very dirty. Please check the rooms before paying. I booked online for 3 nights and had to run away the first night.

  • Shahzor Idrees

Comfortable and affordable. Only issue was it was not what I had expected. The rooms were small but overall ok.

  • Vi Nguyen

STAAAAY AWAY FOR THE LOVE OF GOD.
Travel group
Solo
Rooms: 1
Service: 1
Location: 3

  • Khaled Habib

It's a budget hostel, anyhow. Ask for the key card and read all terms and conditions before you sign.

  • Adrian Strojwas

Picture says all , 2 stars for the price.
Rooms: 1
Service: 1
Location: 1

  • Jade Cornelius (Miss. Cornelius)

For what I paid, I could not complain. Staff very friendly and manage the residents well.

  • Inderlall Kissoon

Lovely pub, friendly staff, always welcoming, good for tourist...old English architecture

  • Mathew Nield

It's fine, you're getting what you pay for so it's not gonna be great. But it's fine.

  • luzzi

Bom atendimento. Funcionários atenciosos. As acomodações e os quatros são razoáveis.

  • joao lopes

Good place no comments
Rooms: 5
Service: 5
Location: 5

  • rocio cristaldi

Too small, too hot. Ni un ventilador, muchas camas en un espacio muy reducido

  • anup badharudheen

Ok to stay for 1 or 2 days if you want a place to sleep at very cheap price

  • 성경

진짜 여기 미쳤네요 시설은 그렇다치고 밤에 시끄러워서 못자요 미친 절대로 예약하지마세요 뒈스쿠에 인둬놤좌가 붠호꽈지 물워붦;;;;;;;

  • Chad Adams

Great price, great staff. You can get a cheaper price online (vs walk in).

  • Kaylee

Location on Google maps is wrong and its not very well taken care of

  • Rekha R

Very good location, friendly ,polite & helpful staff. Very clean.

  • Tobias Andersson

Dålig standard men billigt. Duger för övernattning en natt.

  • ADNANE TOUIL

Tres bien endroit a proximité du transport et quartier vive

  • Rachel Sharples

Cheap....n close to airport. U can get 24 hr public bus

  • Inês Duarte

It's okay for its price, a bit creepy if you are alone

  • Iker

Jende gehiegi leku txikiegian. Deserosoa eta zikina.

  • Nayyme Bellydancer

Le falta mucha limpieza... Y el lugar es muy pequeño

  • lethal spizzle

Great place for a pint in a punch up open very late

  • ginger houghton

Shit hole. But the staff are great. They try hard.

  • X MEN

Its NOT GOOD, i left few hours after my chek in...

  • Daianne Alves

Odiei, péssimo atendimento, péssimas instalações.

  • Mladen Angelov

Stay in AIRPORT better then stayed that hostel

  • Khadim Hussain

Stayed one night good for the price we paid

  • Deepak Arekal

Need to improve on cleanness and hygiene

  • Aluna L.

The worse hostel, very dirty and small

  • joannak hodgeman

Awful place .sorry rooms. Awful staff.

  • Mohammad Al Warnahly

A budget hostel for a night or 2 max

  • Dani Ferro

Worst experience of my travel life

  • Shahad_ian

Good and great workers and clean

  • Joanna Mazurczyk

Perfect!!! Nice!!! Good food!!!

  • Dmitry

комфортно чистота расположение

  • Dmitry

комфортно чистота расположение

  • Nicole Ovchinnikova

Good overall for my employees

  • Shan

Staff is lovely and wonderful

  • Yahya Abdul Aziz

No maintenance, dirtly place

  • Brandon Armstrong

This place was disgusting.

  • Hyeji Kim

밤에 무서워요.....ㅠㅠ시설은 so so

  • Antioco Armendariz

Está muy sucio el lugar

  • MICHAEL DREW

clean tidy respecable

  • Oluwafunke Komolafe

Closer to the airport

  • Rahul CB

Nice. Affordable.

  • Ash

Not worth it...

  • Fisayo Olusegun

Value for money

  • Agnes Gwatidzo

Perfect service

  • lennert van looveren

Don't go here.

  • srinivas konda

Good location

  • Aivis Avisans

Pubs ir labs

  • Gary Carter

A good pub

  • Kamel Aref

Nice beds

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