Nothing specific, just not sure I trust these guys. Tried to change price when I bought the car. I had written quote & cashier's check, mgr said he'd forgotten a $1000 discount. Prices for oil chng, ect seem high. Just feel I have to be on guard to keep from being taken. Not my experiences @ other dealers.

Poor customer service. I had concerns about a vehicle I was looking at and they would not address and kept telling me nothing was wrong with when i had just drove it and there was clearly something wrong. Then tried to tell me there was no

I asked for an estimate for repairs. After I called my insurance company to see what my deductible was, they refused to write an estimate because they said the cost would be different if written for the insurance company than it would be

I've yet to have a good experience here. I decided to come here after numerous bad experiences at the Cool Springs location, but this location seems a little worse. My most recent example has to do with a recall repair that needed to be

I was very impressed with Hallmark VW. Our salesman, Travis Proctor was very professional and knowledgeable. He showed us many options that fell within our budget and in the end I feel we got a really good low mileage certified VW Jetta.

Good dealership. Purchased a Mitsubishi Outlander in August 2018. Been for regular maintenance twice now. EASY and fast service. Much appreciated.

They've been taking care of me and my car ever since I bought my Outlander Sport last Valentine's Day. I haven't ventured anywhere else.

I had to go there to get an extra key for my Beetle. I only had 1 key. Staff was very nice and answered my questions.

Thanks Hallmark VW for my replacement key to my Jetta in less than 24 hours notification and at a reasonable price.

Had car serviced, way over priced, dismissive staff, just. complaints go unnoticed