Purchased a Groupon for full color and cut. Now I knew going into this, that with the color I wanted, there would probably be additional charges since it did say that in the fine print. But the overall general experience was absolutely terrible and I will not ever be using their services again. I made my appt Sat (8/26/17) for Tues (8/29/17) at 9am with Michelle. I was really looking forward to this appt since I had read such good reviews. I wish I had know what a train wreck I was in for. So I get there at 9am and I'm greeted by no one, which is really not that big of a deal, but it's just poor customer service if you ask me. I decided to just take a seat and wait for either Michelle to come greet me or for someone to let me know what's going on, but by 9:20, that hasn't happened. The employees are just sitting around on their phones while me and two other customers were waiting. A stylist comes and takes one of the customers to the back to start her haircut so once that happened, I went up to the receptionist to ask her when Michelle would be ready for me since I had an appt at 9. Apparently, the stylist who had taken the first customer WAS Michelle, which was upsetting because that just let me know that making an appt at a certain time did not matter to these people. So I continue to wait since I've already paid for this and I didn't want to have to come back. Michelle finishes with the first customer and comes up to me to ask me what I want so I show her some pictures of the color I wanted and she tells me that I'd be charged $180 for that. Like I said, I knew there would be additional charges, but $180? That's just ridiculous. So I tell her never mind and that I'll just do a haircut. She then instructs me and the other customer to follow her to the back but come to find out, she was only talking to the other customer and Michelle decides to just hand me off to one of the other stylists. That was extremely upsetting but once again, I already paid and I was there so I just decided to get it done. I was very thorough in explaining what I was wanted which was just a long bob with texturized ends. But she just DID NOT seem interested in even doing my haircut and just kind of ran through it. My haircut doesn't look terrible but it is definitely not what I wanted. Needless to say, this whole experience was just full of disappointment, terrible customer service, and just a waste of money. They charged me $10 due to the thickness of my hair, so I paid a total of $32 for a crappy haircut when I could've got the same quality haircut at Walmart or Super Cuts for half the price. If, as a business, they're not making money off this Groupon, they should just take it down. Because they obviously feel like, just because a customer uses a Groupon, that they can provide absolutely horrendous service. WILL NEVER EVER USE AGAIN.

The following review is only for Keyla who works out of this salon. I kept putting off leaving this review but I finally made time. I had made an appointment with Keyla a little over a week before. We scheduled to meet at 9 am. The day of the appointment she sent me a text before I left the house to ask if we could meet at 930 am instead. I got there at 930 Keyla showed up 15 minutes later. We got started at 10 am. She bleached and colored my hair. Normally when I have gotten this done before with my usual stylist I'm in and out in 4 hours and no damage. Keyla started working on my hair at 10 am and finished at 6pm. My hair while still wet was breaking apart between my fingers, this was immediately after rinsing the bleach off my hair. I showed her and she said not to touch it. She proceeded to color and cut. She worked on my hair a Saturday. When I left the salon I wanted to cry. Everyone told me I should not have paid but I've been present while another woman at another salon didn't pay and the cops showed up. You can sue the salon later but you have too pay for services rendered. It has been a month since this happened and I have gotten some of the damage cut by my usual stylist who came back into town. I'm only putting out this review in the hopes that no other person has to go tbrough the ordeal I paid to go through.

I went in with an apt at 3 arrived and another person got in front of me with no apt walk in. I had asked for a platinum haircut plex which she Irma posted on Facebook saying 150 for all.showed her picture she had posted on Facebook status and she said yes she can do it I already had platinum on my tips with brown on top roots. I sat for 7hours almost till 10pm at night with her saying I had to much hair and she can't get brown color out. She than tells me she has no time to cut or style my hair so I agreed to go back Wednesday like she asked me to so she can finish my haircut an style. But as I was paying she than says it's 250 I was like your ad said 150 she than says well it's starting off nowhere in ad does it say starting off .I told her all I had was 150 on me she than wanted me to go back Monday to pay 100 more my hair was nowhere near picture it's damaged bleached so long it's falling out and I didn't get haircut nor style this is by far the worst experience I had in my life I DO NOT RECOMMEND this place to anyone .

I had a rough start to my appointment. That is why I did not g9ve full marks. My husband got me a Groupon for partial highlights cut and style. Well when I got there they first tried to figure out if it was really their Groupon or a specific stylist that rents a space there. They had to call the own then they persisted to ask me how much did I pay for the Groupon. I told them the truth and the owner said ok fine but we have to charge you 20.00 for the toner with your highlights......I was so upset that this was not included and nowhere in the fine print did it state I had to pay extra for toner. They lady that cut my hair made up for the rude money hungry owner. She did not speak English but she worked some magic on my hair. Gave me exactly what I asked for. I am still pissed about the owner trying to pull more money. I probable will not go back which is sad because the hairstylist was outstanding and the receptionist was great too, but the owner should be ashamed of themselves.

I have 2ft of hair, asked for trim. I shouldn't of let the old lady with dry, ugly hair touch me. She started dry, so I asked for a wash first. She didn't comb out knots before starting, and there was no follow through when she did comb. It literally took her 1 minute to cut the ends very sloppily. She asked if a certain level for the side burns was good and I said yes and she proceeded to go higher and told me to "say when." I stopped her before she started to shave and decided to do it at home. She was as bad as Rio's. My hair usually feels alive after a good trim, not this time. I really wish Nice Cuts never closed for remodeling. I'll go to the Paul Mitchell school next time (5 dollars off for men on Wednesdays).

I went in for hi-lights and a root touch up. My hair is about mid length. After spending 4 hours at this place I get charged 280 for a very bad job. Spoke to the manager IRMA she said you should have said something. I was upset because my forehead and my side burns were dark brown and they didn’t have any product to clean it. After I got home I noticed my hair was chopped in certain area because the bleach was left on for too!!!! Long. You would think being charged almost 300 dollars you would get offered some water or a magazine. Nothing!! A place I don’t recommend anyone to go to. Unless you have 300 bucks to spare. This place also looks very unsanitary. Customers will help clean that place.

The owner of this place did not like that I didn't buy the most expensive treatment, then she over charged me, then she wouldn't sell me the product I needed for what I had done. I was told not to wash my hair for 2 days and when I did my hair was exactly how it was when I first went. They also forgot about me and left me sitting there for 45 minutes until I complained. Horrible customer service. The only very nice person there was Elizabeth... A hair stylist.

At first, I was skeptical especially when I was pointed to the elderly lady with the clippers. However, it was a textbook case of don't judge a book by its cover due to that fact that she knew how to use the clippers. All in all I came out with fresh line up all for only $10. SN: It says 5.99 but adult haircuts ie Caesars will run you about $10. Also, they have special on Tuesday where every haircut is $5. I will be a repeat customer.

I bought a haircut through Groupon and scheduled an appointment. The woman wasn't there and the other stylists weren't sure how to accept Groupon. I ended up getting an alright haircut. For the price it was okay. It was kind of hard to find the place even though it is on the main road of Evers. The salon was under a different name than Groupon. I paid the alternate hairstylist in cash and ended up getting a refund from Groupon.

This place is absolutely great I am a black woman with natural hair who is very picky about how my hair looks when I leave the salon, Michelle did an excellent job straightening my hair. She was also very informative about the products she used in my hair. The environment is welcoming and the prices are reasonable. I would definitely recommend giving hairworks a try. I will definitely be a return customer.

Don't recommend went in for daughter to get hair color & trim 1/2inch& her hair was by butt.Photos attached of how she wanted Just Color of Hair, picture provided of before, during & Disaster OUTCOME! SHE came out with hair 6 INCHES shorter, looking yellow & orange with spots. She bleached her twice & her hair was falling out& over processed... Hair done by owner Irma & receptionist assisted.

Great salon. Just make sure you ask for the price before you get your hair done because sometimes they do over charge. I would recommend they get some new hip music because the one they play puts people to sleep. They also need to clean it up a bit more and get WiFi. I recommend Daisy she’s an amazing stylist especially with highlights she’s good.

I saw their ad on Craigslist and decided to give them a try. I ended up getting hair extensions by Michelle, and I couldn't be happier. I LOVE MY HAIR!! My bestie came with me and got the Brazilian Blowout, and she is happy, as well. She washes her hair and she doesn't even need to flat iron it! Wow! I'm very impressed!(my wifes review)

Hair works, is a fabulous salon! MIchelle, Yobely are simply fantastic at their craft! Reasonable fees. Quality hair products, incredible styles! MIchelle is kind, efficient, great repertoire. Listens and if needed advises different looks, you may want! I have been going to this salon, over 2yrs. I highly recommend them!

Terrible place I came to get my hair done .. was nothing what I wanted . The owner needs to find better staff the girl in the front to the left is terrible. Edima is awful . Charges crazy price for not what you want . For the price you pay you can go to a better place with better Costumer service ...

I went in on Saturday for a trim! My hair was almost to my waist , I asked for a trim with long layers and to keep the length. Tell me why my hair is above my bra strap now, choppy hair cut that is uneven!!!! She gave me bangs and I didn't even ask for them! I don't get this

This is an awesome place. I went to heide, not sure how to spell her name and she fixed my hair real good after this one lady from another place messed it up bad. I really recommend her !

Whitney is fantastic, I knew after my first cut I would keep coming back. It seems all the ladies at this salon are so friendly and love their jobs. Great, fun loving atmosphere.

The hair dresser was was very rude spoke in Spanish such a common language and said i looked like i had lice, just to be rude to another hair dresser. I totally understood her

Very friendly! Currently on chemo and they helped me shave my hair all off and my fiance hair in support ❤️ Thank y'all so much!

I love my highlights ,thank you Claudia! And thank you too to the wonderful new owner, nice place and very friendly …

Always happy with the end result. Super friendly always helpful usually not a long wait and affordable

The hair stylist eva and Irma did a excellent job I will highly recommend both hair stylist.

I’ve been coming here for years! Cristi always takes good care of me and my hair needs.

They do an amazing job on my hair every time I go!!! I love them so much

Thank you Irma (owner) for taking the time to fix my hair .....

Irma, the hairstylist, is an awesome pro.

Exelente salon muy buenos trabajos

Loves my new look

Excellent