Grassendale Medical Practice

36 reviews

Grassendale Medical Practice, 23 Darby Rd, Liverpool L19 9BP, United Kingdom

www.grassendalemedicalpractice.nhs.uk

+441513176244

About

Grassendale Medical Practice is a General practitioner located at Grassendale Medical Practice, 23 Darby Rd, Liverpool L19 9BP, United Kingdom. It has received 36 reviews with an average rating of 3.7 stars.

Photos

Hours

Monday8AM-6:30PM
Tuesday8AM-6:30PM
Wednesday8AM-6:30PM
ThursdayClosed
FridayClosed
Saturday8AM-6:30PM
Sunday8AM-6:30PM

F.A.Q

Frequently Asked Questions

  • The address of Grassendale Medical Practice: Grassendale Medical Practice, 23 Darby Rd, Liverpool L19 9BP, United Kingdom

  • Grassendale Medical Practice has 3.7 stars from 36 reviews

  • General practitioner

  • "Brilliant drs never had a problem with them they'll forever be my drs"

    "Took over 81 attempts at 7"

    "I have had excellent care here"

    "My mum 73 had back pain which was spinal cancer found too late"

    "Dr Lake was lovely , "

Reviews

  • L H

Brilliant drs never had a problem with them they'll forever be my drs... Also I want to thank Danielle the receptionist for how amazing she was for me today and helping me with my 12 week old daughter when getting her needles I cant thank her enough and the nurse... Cant wait to have Dr widnall back as well.

  • Linda Flynn

Took over 81 attempts at 7.59am to get through to reception only to be told no appointments were left with the Dr I requested. NO pre-bookable appointments available !! Receptionist attitude is at best uninterested and are 100% NOT "care navigators". No wonder surgeries are getting a bad press!!

  • DAVID WILLETT

I have had excellent care here. As an elderly man with multiple health issues I have been blessed with same day face to face appointments on every occasion. From first contact to the clinician I have been treated with courtesy understanding and professionism. Please keep up these standards

  • Angela Wang

My mum 73 had back pain which was spinal cancer found too late.Why is it I’ve just seen a man of 98 receiving treatment for bone cancer.The older doctors there 5 years ago much better.It’s as though the NHS has forgotten how to care and respect hard working pensioners.

  • cathy hendrick

Dr Lake was lovely , . I was seen by him and referred to broadgreen and seen there within a few hours on the same day .! He Even rang me back when i had a query a few weeks later . The receptionists are very helpful too . Cant fault the service. Keep up the good work !

  • Leroy Lawrence

I would like to apologise fir my post I put on last week has I was literally in agony and was feeling sorry for myself, I did not receive any missed calls tho, this surgery has never really let me down and has always been caring and looked

  • sammie88

The staff have always been friendly and professional. I have never had any problems booking an appointment on the day. The max I have waited on the phone is 10 minutes. I like the option of face to face, video, telephone appointments as it

  • UniLiv Judo

Worse practice in the city. The receptionists are unprofessional, common and completely unwilling to help. It’s almost impossible to get an appointment if you actually manage to get through. They regularly mess up my prescription and leave

  • Davey V

Surely this practice can afford afford a queue system answering machine,, in the last few weeks I have had to call at 8am for an appointment..first call took 81 calls to get through...second call a week later 113 attempts..I'm tech savvy

  • E

This drs have left me without medication for the weekend. I have ran out. I've been trying to order my tablets since last Tuesday (11 days ago) I've even rang them to reorder as in their words they were 'missed off' and the lady on the

  • Paula Smith

Recently registered here as a new patient. Quick and easy to do. Call from reception the following day to book in for my new patient medical, friendly and helpful reception staff. Call from nurse (Beverley) was great, on time and dealt

  • Mark McCaig

Would you believe it. My family has been with this practice for over 35 years Got a letter from them to find another doctor. Great customer srrvice NOT NO explanation given . Should be ashamed of yourselves asham …

  • J Grif

Your Review: I work within healthcare myself, and I constantly hear about patients unable to get in touch with their GP. I always say to them how I am lucky because I have never had any bad experiences with my GP practice.

  • Paul Hyland

Dad had a terminal illness and spent his last few months at home last November. The Grassendale team were caring, attentive, empathetic and kind. Can't praise them all highly enough.

  • James

The reception staff, GPs and Princess Val at the surgery are fantastic. After OOH over the weekend everyone has made sure we've been triaged, seen and really listened to. Thank you!

  • ciprian aioanei

Great service! My wife dropped e-cons form for my daughter in the evening, somebody called next morning. She was seen by Dr. Baxter at 12.Thank you!

  • Paul Childs

Avoid if possible. You can never get a appointment and you have to wait 48 hours for a prescription. (Not sure why when others do it over the phone)

  • Peter Mac

If I could give 0 stars I would. Absolutely disgusted by the treatment this practice has given me, having been going there my entire life.

  • Wendy Clayton

Can't thank all the staff enough for all there hard work, care and support all done with a smile I am so lucky to have a 5 star practice

  • Paul Davo

Poor service. Was misdiagnosed on such a simple thing which has set me back to square one. I will be changing Dr's. Not happy at all.

  • Nell Dunn

I can't thank the caring professional staff who are so helpful and supportive I am so grateful for all there hard work Wendy Clayton

  • Gary Gornell

Swift response to initial negative experience resolved a worrying issue. Really appreciate when people work to right wrongs.

  • TheTruthIsHere12345

Absolutely brilliant doctors. Every appointment I make I ask for Dr Williams. She is an absolutely brilliant

  • Valerie Foulkes

Terrible surgery! Staff on reception beyond rude and unhelpful!

  • Paula Fitzpatrick

Have always given me and our family the best of care

  • Karley Clark

Underhanded surgery !!! 56 phones calls in one day

  • Justice Seeker

Great medical practice .The best in south Liverpool

  • Colin Greenwood

Excellent service even in these challenging times

  • blind guy advantage ste

Friendly staff

  • RedBook Casting
  • Paul Bold
  • Geoffrey Black
  • Adam Cain
  • Frank Peate
  • Tim White
  • Mary Gorman

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