Best GP surgery I have ever been to. I changed GP surgery a few months ago as was unhappy with the service and I cannot fault Grafton Surgery. I am shielding during lockdown and they’ve been very supportive. The reception team also responded efficiently when I ran out of medication.

Have been a patient at Grafton Square for nearly five years. Sadly have had negative experiences repetitively. Have since changed surgeries. And have not had such experiences at the new surgery. Where I feel very much cared for correctly. If anything I regret not leaving sooner.

Unfortunately I have to leave a very negative review. We’ve been patients here for years. Scan letters haven’t been sent, GPs and made mistakes on prescriptions (the pharmacist at Boots was the one to spot it and refused treatment until it

Always an exceptional experience I will never leave Grafton Sq - super efficient to get a phone appt, rapid referral and great general knowledge across the surgery with dermatology, fertility amongst the usual concerns. The nurse is such a

Highly recommend this practice, every time I phone, have an enquiry or appointment the service is excellent. Today my son needed attention to treat a laceration to his eye brow and all of the staff went above and beyond to help us, make my

I am a doctor myself so I am able to judge high quality and genuine care and empathy. I was seen today by Dr Sara Michaels and I was delighted by the care I received. Dr Ala and his associates are exceptional professionals. The ladies and

"I had such a positive experience at my GP's office. The entire staff, including the manager and doctor, are incredibly friendly and supportive. Last week, the manager went above and beyond by providing me with a blood glucose monitor and

The main manager has caused many many people to have mental health problems and to leave working there. The place is ever so unorganised. Patient notes lying everywhere. Patient details left on screen. There’s mostly one or two doctors in

Grafton Square is by far the best GP surgery I have ever been to. All the staff are always very friendly and kind. The pharmacists are incredibly helpful and fantastic when ever I have issues getting or changing my prescriptions, and when

I'm truly grateful to the medical team at Grafton Square Surgery for their swift action concerning the recent deterioration in my state of health. The Admin team are also extremely helpful and I have never experienced any problems with

The best GP surgery I have accessed. I cannot emphasise enough how helpful all the staff are; the receptionists, the nurses, pharmacists and doctors. They work in perfect harmony and are a model for how every GP surgery should be run.

Grafton Square Practice is outstanding and the staff are friendly and helpful. Dr Braxton is extremely empathetic and understanding. I was overwhelmed due to abuse and had a great deal of stress and worry .Dr Braxton listened without

Fantastic service - I can’t fault them. Went in Tuesday afternoon to see Dr Naomi Hill who, given the seriousness of my situation, called MSAU at St. Thomas’ in front of me and managed to get me in there immediately for an emergency

We have been using the Grafton Sq Surgery for 9 years now and every time we receive not only a warm welcome but also a swift appointment. The communication with the admin team is excellent (through phone and email) and courteous.

A brilliant GP practice. Reception are always very helpful and kind, the environment is calm and welcoming and Dr Buxton and Dr Hill are fantastic. I feel very fortunate to be a patient here. Thank you.

Rang the morning of, got an appointment later that day. Dr Amy Wildgoose was the ultimate professional - effective, efficient and all with a joyful manner that brightened my day. Would recommend.

Amazing surgery. The staff and doctors are some of the nicest people, very friendly and welcoming. You're listened to and well-looked after. If only all GPs could be like this one!

if you have anything seriously wrong with you don't bother making an appointment, they don't really like working that challenging patients who've suffered life changing injuries

Dr Hill helped me so much when I was really sick. She operated with precision, Compassion , I felt so safe with her. Her professional yet calm approach made me feel SAFE.

Incredibly helpful staff that goes above and beyond to assist in real time. Kerry has been exceptionally helpful and everyone else is very professional and knowledgeable.