Very poor service, had 2 bad experiences with them. 1. My husband ordered flowers for Valentine's day from overseas as a surprise gift and they delivered the flowers day before the Valentine's day. 2. Again he ordered the followers for my Birthday as a surprise gift they messed it up so badly. They called me and left me a message which i didn't listen, on the day of my birthday my husband called them to make sure when they going to deliver the flowers they said they dont have driver to deliver the flowers in whitby area for that particular day. Who would call the receiver and leave message?... if it is too expensive for them to call the sender they could have just sent an email to him about the change of plans... Even though flowers were ordered well ahead of time they failed to do the service and messed up the surprise so badly. Flower quality is pretty good but VERY BAD SERVICE. I will never recommend anyone to order from them specially when you do surprise please dont go to them they will mess up your plans.

I wish I could leave -5 stars. Ordered Flowers through Canada Flowers.ca (not my first order) never had an issue before, my luck GTA picked up this order. I ordered these flowers one month in advance, I wanted to be sure that the flowers would be as ordered. I wanted all white tulips, for a reason, a sentimental reason. I lost my best friend 5 years ago today, these were her favourite flower. I called 4 times over the month, each time they guaranteed that the order would be correctly filled. Order arrived today, multi color tulips, plain glass vase, no ribbon, the card was not signed. SERIOUSLY COULD NOT GET WORST, the secretary that signed for them didn’t know who they came from, who they were going to. I called Flowers Canada back, who knows what they will do, but this is is with GTA florist, the incorrectly filled the order, slapped 24 tulips in a vase and sent them off. For the price I paid for these flowers, i could have picked up 10 doses at Costco! WASTE OF MONEY, VERY DISSATISFIED!

The flowers were beautiful but they forgot the “Happy Birthday” balloon that was included with the flowers. To me the balloon is just as important as the flowers. It was my grand-daughters 21st birthday in another province. We couldn’t be together so I wanted the delivery to be extra special… I called the toll free number after the weekend & talked to a very nice gal. She confirmed the balloon had not been sent. She asked if I wanted a refund. I said No I wanted the balloon delivered!! After a short time on hold I was told that not only one but two balloons were being delivered today!! With the cost of everything today it’s important that orders be filled with perfection. I was happy with the outcome. They made a wrong a right. But I wish they had got it right the first time. I will however order from them again…

Poor customer service. My cousin sent my 90 year old grandmother a beautiful arrangement that was dying when it arrived at our home. I told my grandma maybe it was just those few flowers and that everything would be fine. I left for the night and came back to more then half the flowers DEAD!! I called 4 days ago and since it was after 5 I was sent to their other location... mmm k Spoke to a lady and explained the whole situation. She couldn't help me because it wasn't her location (lol then why take the other locations calls) so she would take my number and someone will call my 90 year old grandma the next day. . Seemed shifty so I asked them to call my cell instead. Cut to 4 days later and still no call. Our family will NOT be using this florist again.

Ordering an item one is never going to see in person is a daunting proposition. Added to that, there were a few reviews I had read about CanadaFlowers that made me hesitate, however I liked a birthday basket listed, so decided to chance it. I am sure glad I did! The basket arrived as listed, (Recipient took a photo) my sister-in-law was tickled, and I was so pleased with not only the basket, but the prompt manner in which the order was handled. Ordered one day, delivered bright and early the next. A positive transaction, I will definitely order from CanadaFlowers again! This order was delivered in the city of Regina.

Unreliable and unapologetic. They failed to deliver flowers ordered in advance for Valentine's Day. They notified the purchaser at the end of the day by email. The offer was to send the flowers on Feb 15th for 50% off. This is hardly a discount given the premium paid for Valentine's roses... The flowers that arrived on Feb 15th are dry, old and they smell like cigarettes (delivery person clearly smoking in car). My father has sent flowers for Valentine's Day to each of his daughters for more than 40 years, thanks to GTA Florist for ending a beautiful tradition with poor service and low quality product.

The flowers never came and after they called me to tell me they would I called back after they allotted time they said they'd be delivered then she said that the delivery person left and she said she'd call me right back and never call me back and now I'm trying to get a hold of them the next day and they won't even return any of my phone calls thrown with a pick up my phone calls most unprofessional florist I've ever dealt with in my life do not ever use these guys they are scam artists and they have not refunded me my money

Recently my brother passed away and my wife and I wanted to send my sister in law some flowers. We found GTA Florist and they have a wonderful website. My wife and I found it easy to pick a plant basket with flowers to send as a sympathy token. We did not know exactly what they would look like but they showed a picture representation of the basket. Last night I received a call from my sister in law thanking us for the beautiful flower basket. She was very happy with it and said it was beautiful. Thank you GTA Florist

I have to say never than this before ordering flower from one province to another and was concern at first and this needed to be done due a funeral and was worried but put the order thur and they got the flower arrangement with no issues and was quite surprised and touch and they took a picture to show me the arrangement I order and was very nice and professional so am quite please with this company and will definitely do business with them again and would recommend this place as well.

I have ordered flowers for my mom several times and she has always loved them, delivery is always right on time. This time I ordered flowers to be delivered to a friend who is in hospital, they were once again delivered on time. I went to visit her and saw the arrangement and they were beautiful, just what I ordered. Will always use Canada flowers to sent flowers as there is no local florist where I live this is a fantastic way to get flowers to family and friends.

My flowers arrived damaged, the arrangement was in disarray, and the box that it was in was soaked and broken. It looked as though it had been dropped and the flowers were randomly jammed back into the vase afterward. I fixed it up to the best of my ability but I couldn’t fix the broken flowers. The entire arrangement should have gone back to be remade before being delivered but,apparently,they thought that it was ok to deliver the disaster of an arrangement.

I wanted to Thank you for your Excellent Service. We sent a Sympathy Arrangement to a friend and it was received on time as promised. We havent needed to send flowers this way many times and were a bit anxious that the delivery would be smooth. Our friend Thanked us for the Arrangement and was very touched. You helped make a difficult situation less difficult! We will DEFINITELY use your Company again! Well Done and Thank You again. S&J

Ordered flowers online and got a confirmation the flowers will be delivered next day. The next day, I got a call a hour after the order was suppose to be delivered apologizing the flowers I ordered aren't in stock and she didn't check yesterday when the order was placed. Can't comment on the quality of the flowers or bouquet as my recipient will never get them!

I called and ordered over the phone and they assured me the delivery and cost of flowers.. the csr girl was very nice and helpful with me… the arrangements they did was beautiful and I know I’ll for sure order from them if or when needed again… thank you very much to the staff there and great job on flowers!!!

The lovely arrangement sent to me as a gift by a relative was spoiled by three broken flowers but what was even more troubling was the rudeness of the delivery man who didn't give a damn about customer service but rather just wanted to dump the arrangement in my hands as fast as he could and be on his way.

I got on-line chat support to get through the ordering details. It is really needed since it was rushed timewise. The flower spray was delivered ontime and looks fresh and nice. More importantly the special request(to have a bit of blue touch) was filfilled. That is really apreciated. Thank you!

It was a very nice arrangement but not really what I ordered. I understand that they can't always match the ordered arrangement exactly, but I was really going for the colours of the one I picked, and the resulting flowers were very nice but not even close to the one I ordered.

Delivery to schools are supposed to occur before 3pm and I specifically left instructions to be delivered before 2:30. Got a call at 230 saying it would be after 4pm at the earliest. Was finally delivered the next day. 25th anniversary surprise ruined. Never again.

Horrible just horrible. I ordered daffodils for admin staff at our office for Admin. Day and half of the flowers and greenery were dead. On top of that, I ordered them a week in advance through Canada Flowers and they came 10 minutes to 4 the day of Apr. 23, 2019.

Delivered flowers to the wrong house so I tried calling to let her know. Lady was yelling at me that those flowers don’t belong to me and I must return it. She made it seem like I was a criminal for letting her know it was misdelivered. Good deed gone wrong.

I ordered an arrangement to be delivered for mother's Day and also as a birthday present. I did not realize the flower shop was out of my area. I was worried it might not get there. They managed to deliver it later in the afternoon. Better late than never.

Here’s my friend’s comments on receiving the flowers: Today was a tough day making funeral arrangements. Coming home to a gorgeous flower arrangement reminded me what great friends I have and how blessed I am. Thank you so much to each of you. ❤️❤️

The flowers were absolutely perfect and beautiful. But I order chocolates to go with them, very disappointed as I could buy them for 6.00 and was charged 18.00. Was told it was a nice box of chocolates and it was not. Will never order chocolates again .

I was very disappointed with the recent order of a fruit basket, I did not feel that the amount of fruit was sufficient for the amount of money paid for the order. The oranges were dry, the grapes were over ripe. The delivery was on time and efficient.

Thank you Gta florist for your outstanding service. I have come to the shop multiple times and I am always greeted and welcomed. Your service and flowers are outstanding and will be using Gta florist again. My mother always loves the flowers. Thank you

The flowers were pretty & looked like what I ordered. The only complaint is that they were delivered a day earlier than requested. Not a huge deal but when you want someone to receive flowers on their birthday, a day early is a little disappointing

Good services, flowers with vase arived to missasagua in good fresh condition on our wedding Aniversary ,ordered by my son from Newyork .US .Thank you GTA florist Tronto for such a nice services .You made my day great.!!! Farook shariff …

Very easy to order online. Lots of beautiful choices at reasonable prices. My order was delivered to the recipient on the correct date and she was very pleased with the flower arrangement. Will definitely order from Canada Flowers again!

Amazing fresh flowers! I got a bouquet from them as a surprise from my best friend and I honestly loved the way they placed the flowers in the bouquet. Right colour combinations and the roses were so pretty! Would recommend them!

This was a floral arrangement for a new Mom. The delivery was arranged for the following day and from all reports it was a lovely arrangement. As we are 3 time zones away, this worked well for our requirements. Well done.

Flowers received were exactly as depicted on the website Noticed the base was freezing cold I'm guessing they do that to keep the flowers fresher longer while out for delivery very good job thank you for excellent service

I ordered in the morning and it arrived in the afternoon to a different province with 3hr difference on the very same day (Saturday). I was very impressed. The only thing was that it wasn't as full as the picture.

Have ordered from GTA Florist multiple times. Their customer service is outstanding and they go the extra mile for you. The flowers are stunning. Absolutely nothing but great things to say about GTA Florist.

Every order I have placed has been exceptional. I did have 1 tiny issue, once in 10 order, but they rectified it immediately. Very impressed with the flowers and the services. I don't order anywhere else.

After being cancelled by another florist, I reached out on the same day I wanted a scheduled delivery and they came through in only a few hours! Fantastic service and beautiful fresh flowers! Thank you!

I ordered flowers for my sister. She lives in North Western Ontario. A lovely bouquet was delivered tge next day. Yhe choices on the webdite were excellent and next day delivery was greatly appreciated.

The arrangement was lovely and delivered on time. It was my first experience "wiring" flowers and and the process went smoothly. I have already bookmarked their site for next time. Thank you so much !

Very positive experience. A small hiccup on delivery but they went out of their way to accommodate us. The arrangement was beautiful and I am so pleased with the service. Will do business here again.

Bouquet that was delivered was stunning and identical to the picture (same vase and flowers/colours). It was delivered at the stated time. I appreciated that I didn't have to worry about anything.

Loved the flower assortment and the bright colours. I included a Teddy bear as an added option, and it was a snuggly good size. I would definitely order from this florist assortment again …

Well I wasn't there in person, the transaction was done online from Belize Central America to my wife who is visiting in Canada. 5 Stars ain't enough!! Superb service, thank you so much...

Flowers were sent to acknowledge a great friend’s Celebration of Life. His wife and family were absolutely delighted with the flowers, the arrangement and the timely delivery. Many thanks.

Ordered an arrangement from Ontario to be delivered in Vernon BC and the service was quick and on time. Thanks I’m very pleased with your service and the arrangement was as shown on site.

Beautiful bouquet. Arrived on time. The best pricing around. I was leery because I don't live in the city I was purchasing for but everything was perfect. Will be ordering again soon.

Flowers were delivered correctly and on time. 1 star off because email support did not reply to question I sent, however the rep on the phone was very helpful and resolved my issue.

The worst service ever. We complained twice and never even heard back from them. The bouquet was done horribly and the flowers were old and damaged. Definitely would NOT recommend.

We ordered the flowers for our friend. She was absolutely overjoyed with them. They showed the transactions as our order went through. It arrived on time. Can't fault them at all.

The roses were not as nice as they have been in the past. Short stems, no fragrance. I send my sister white roses every year and this is the first time they have not been perfect.

My friends partner sent me a photo of what was delivered and it was EXACTLY as pictured on the website. They loved it and it did lift his spirits at a difficult time. Thank you.

Once again, you have out done yourselves. The delivery was on time and spectacular. The recipients were exceptionally well pleased. Thank you for always doing such a great job!

Sorry to read other poor reviews but my experience over a couple of years has been excellent. Delivery always on time and arrangements look beautiful and flowers long lasting.

Would be a great feature to send a picture of the order being delivered when it an out of town order and delivery? Just my two cents. I was told it was beautiful. Thank you!!!

This is my second time ordering flowers from here and both times the recipients have expressed lovely the flowers are. I have been pleased with the service, and convenience.

The florists that provided the bouquet delivered early and did another gorgeous arrangement on the day requested ! Awesome bouquets and awesome service. Thank you so much!!

Very disappointing!! Daughter never received her birthday bouquet and they close at 1:00 pm on Fridays! Find another florist! BTW highlighting a star is required to post.

12 carnations with plenty of babies breath in a glass vase and a beatiful silk bow. My sister absolutely loved it. Thank you Forgot to mention that delivery was awesome

Will highly recommend GTA florist got these 3days ago and they are still looking this great. Thank you gta florist for actually putting beautiful arrangements together.

The flowers were perfect! She loved them! Customer service was amazing! They really went that extra mile so I could surprise my friend ❤️I would highly recommend them!

The lady who took my order was very kind and gracious. The delivery and arrangement were perfect and beautiful. I've recommended you to my daughter. Thank you.

I have ordered flowers and baskets for years from this company. They always go above and beyond. Myself and the recipients have never been disappointed.

Horrible quality, horrible service, horrible people. Instead of buying from them, maybe consider supporting a small shop that actually cares about you.

Very impressed with the service and quality of flowers. It was very easy to order on line and flowers were delivered the next day. Highly recommend!

Canada Flowers is out go to for every occasion. I am confident that the flowers I order will be beautiful and arrive in time. Highly recommend!

The person I dealt with was most helpful and the flowers arrived and were ever so nice....so would use them with no hesitation.... thanks

The flowers received by the recipient were exactly as shown on the Canada Flowers website. Good value for money and no disappointment.

Great same day service and good quality flowers and arrangement. So good in fact, you helped me get out of the doghouse! Thanks again!

I thought the basket looked a bit small in the picture the recipient sent me but the happiness it brought her was what was important

Canada Flowers always manages to find the best flowers for any occasion. We never order with anyone else. They are simply the best!

The flowers were incredible but I did expect the arrangement to be fuller than it actually was. The recipient was very happy.

The ordering was online and quick and easy. The recipient said the arrangement was beautiful and delivered as promised.

My grand daughter is thrilled with the flowers, claimed they are beautiful and helps to brighten up the new apartment.

Flowers delivered on time and a beautiful arrangement, however, not a very large arrangement so not worth the price.

Decent prices, good deals, and anyone I have sent their flowers to are very happy with the flowers. Thank you!

THE FLOWERS WERE PERFECT ,THE DATE EXACTLY WHEN I REQUESTED & THE PRICE WITH COUPON WAS AFFORDABLE& WORTH IT.

Eight days after delivery and my birthday arrangement is still gorgeous! Not a petal dropped. Great flowers!

Awesome job! Plant was totally amazing And delivery was definitely on time! I will order from you again!!!

Lovely bouquet but not at all as the picture suggested. No irises, no roses (not happy at all about that!)

My sister-in-law was so happy with the flowers. From the photo they look just as I ordered. Thank you. M.

Ordered the flowers on time. The recipient really loved her flowers. I was so happy they did a good job.

I can always count on the arrangements from Canada Flowers to be fresh, vibrant and just what I ordered.

Ordered flowers that actually looked exactly like the pic provided on site! Fast quality service …

As always beautiful arrangements , never disappointed. Have recommended Canada Flowers to many people.

Floral arrangement was delivered as per order. Beautiful and fresh flowers! Very pleased with order.

Came on time and was exactly what was ordered, have order flowers from them before with no problem.

Great service. I’ve used them many times! Always prompt thoughtful deliveries anywhere. Thank you!

One day delay due to supply issue of selected flowers but very pleased with arrangement delivered.

The flowers were gorgeous. My mother-in-law loved them for her 103rd birthday. Thank you so much.

Excellent service. flowers were exactly as pictured. Very fresh and delivered on time. Well done.

Easy to use website and great service overall. Chose the in-season bundle and it was gorgeous!

Hello ! I must say the flowers were beautiful . My daughter was happy receving them. Thank you

My sister loved the variety of food in the basket and her cat Turkey now loves sleeping in it

Ordered flowers a few times. Amazingly Beautiful bouquets. All the time. Thanks. Cindy.wpg

Stress free delivery and right on time. Flowers were also fresh and as expected! Thank you

As usual the flowers were beautiful. Delivery was very timely and everything was perfect.

Flower arrangement was awesome, delivered on time, no fuss, no muss.. my wife loved them.

HAVE BEEN VERY SATISFIED WITH THE SERVICE AND WOULD USE THIS SERVICE AGAIN IF/WHEN NEEDED

My friend was thrilled to receive the flowers! She said they were beautiful!! Thank you

Excellent service and Flowers was beautiful. I will be ordering again soon. Thank you.

I can always count on prompt delivery and excellent product. Never disappointed.

The flower arrangement was nice. The delivery was in time. Good job. Thank you.