Freeway Insurance

208 reviews

4200 S East St Suite 2, Indianapolis, IN 46227

locations.freewayinsurance.com

+13175977002

About

Freeway Insurance is a Auto insurance agency located at 4200 S East St Suite 2, Indianapolis, IN 46227. It has received 208 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-6PM
Wednesday9AM-3PM
ThursdayClosed
Friday9AM-6PM
Saturday9AM-6PM
Sunday9AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Freeway Insurance: 4200 S East St Suite 2, Indianapolis, IN 46227

  • Freeway Insurance has 4.9 stars from 208 reviews

  • Auto insurance agency

  • "I normally speak with Angela White for all my insurance questions and she is amazing! However today I called, and she was busy helping someone else so I had the pleasure of speaking with Cristobal Martinez! I must say that Cristobal was amazing and answered all my questions and even took notes to address with my insurance company on Monday"

    "Save by the bell (Cristobal M"

    "Cristobal Martinez is an absolute GEM"

    "I couldn’t have asked for a more relaxing process"

    "Archana Chhabra was the agent who helped me work out the details of my auto insurance policy"

Reviews

  • Danielle Underwood

I normally speak with Angela White for all my insurance questions and she is amazing! However today I called, and she was busy helping someone else so I had the pleasure of speaking with Cristobal Martinez! I must say that Cristobal was amazing and answered all my questions and even took notes to address with my insurance company on Monday. I felt heard, and I was able to get all my questions answered for the moment, and feel reassured that I was in good hands with my insurance! I appreciate both Cristobal , and Angela and will continue to reach out to both of them for any future questions or concerns ❤️ 5 stars for both of them !

  • Toi G

Save by the bell (Cristobal M.) It was a treat to gain a new agent. I got a bang for my buck!!! Exceptional customer service. Most intuitive, a great deal of patience and full of anticipation. First time for everything; he executed my quote with Pure confidence but the poise to confirm details and answers all of my 10001 questions. It was like "a casanova in the Havana nights". It was A smooth transition from being with my original company for 6 years. I can be a stickler about things. Especially when it is new but Cristobal made sure I was comfortable. I hope to keep a long lasting relationship with him and Freeway insurance.

  • Mackenzie Miller

Cristobal Martinez is an absolute GEM. I had so many questions and he provided answers in a way I understood and educated me on things before I even needed to ask about it. His customer service was top notch and made me feel like my time was valued and mattered. He went out of his way to make sure I was getting the best deal. His service was above and beyond. Thank you!!! He deserves a raise at the very least. I’m a very satisfied customer.

  • Kevin Toney

I couldn’t have asked for a more relaxing process. I had called some other companies and dealt with difficulty all day. Then came Mary who helped me beyond measure. Quick, simple, to the point, and great energy. She was super understanding and comforting to speak with, on top of finding me a great quote I felt at ease with. Happy to have gotten ahold of Freeway and happy to have Mary assist me through it all.

  • PATRICIA SULLIVAN

Archana Chhabra was the agent who helped me work out the details of my auto insurance policy. I had many questions, and she was very patient with me. She also was very thorough in finding out the answers to the questions I asked. I would definitely recommend her and Freeway Insurance to friends and family. She definitely went above and beyond.

  • Cornell Davis

It was a pleasure working Mary she was very supportive and helpful and provided me with all the info I needed, more importantly, honesty and good communication skills goes far with me, she is one of the best customer representatives I've encountered. While visiting the freeway insurance site. Mary is the best customer service agent!!!

  • Ob Baddo

Cristobal was a great customer service representative, he listen and cared about what I wanted and didn’t give up until he made sure he got me right. If anyone is looking for insurance you should definitely try freeway and insist to speak with Cristobal because as far as I know nobody does it better than him.

  • Kelley Cook

Archana Chhabra, was again the goto gal for difficult situations, I needed an SR-22 as a result of a nightmare auto theft situation & she was able to find an underwriter when 3 other “top” insurance agency were dragging their feet, she was clear as well as thorough; her voice was like butter & honey on toast.

  • WILLIAMS & ASSOCIATES INSURANCE

Matt is very helpful every time I go into his office and does a tremendous job explaining everything and is always courteous. I recommend this agent to anyone needing a good insurance rate along with reliable customer service to go with it. Keep up the good work at this location! You are awesome

  • Jayda Drone

Chris was absolutely amazing ! He listened to what I had to say and help me find something I could afford . Being a single mother going to school and only working a few days a week makes money right ! I’m thankful he helped me find something I could afford . 10000% recommend

  • Giovana Gaona

Cristobal Martinez was very helpful and efficient in getting what I needed. He was kind, patient with the call in getting all the information. Very transparent and understandable of what I needed to do or what was being asked for in order to complete my request. Recommend.

  • Reggie Jones

Archana Chhabra is the absolute greatest! I called here in a panick and left with a smile! This lady is truly a gift. She even said O for apple and we just laughed for a while and that’s the first smile of my day. So thank you so much and keep up the good work.

  • Diamond Mcmurray

Cristobal is an amazing agent he is always so polite and very helpful I only go to freeway for insurance they always try to work with you and they are all just so amazing to work with I would and do recommend this company 10/10 times ❤️❤️ …

  • Daniela Reynoso

Great Customer Service, very helpful finding me an affordable policy, speak to Carla Garica help me every step away to get the right policy and answering all my questions, I 100% recommend her she did such a good job explaining everything.

  • Zamapu Wayker

Just wanted to thank Cristobal A. Martinez for taking so much time with me and helping me get the best deal on my rate. You're awesome and enjoy working with you! Will definitely tell and recommend this business to all! Thanks

  • Rayzel Pangilinan

It was quick and efficient. Archana Chhabra was able to help me right away and was able to give me good if not the best options for my car insurance. I just did everything via phone call and email. Thank you for your service.

  • Darby Gilfillen

Bernice was amazing super helpful and friendly loved being able to work with her customer service was great happy to have got to work with her and get exactly what I needed thank you for going above and beyond for me ..

  • Jacob Blottie

Absolutely love this company, the agent helped me find a rate that matched my budget and provided the coverage I needed. I highly recommend this place to anyone looking for best rates and excellent customer service!

  • Roxy Torres

Tiffany, a very friendly lady, gave the best options for my policy and oriented me through the whole process of how it works, really cheap and great customer service. Really recommended it. …

  • Tamara Johnson

I’ve been with InsureOne/Freeway for many yrs now & have never had any problems. Matt is the best, he’s always helped with any questions & prices. I really appreciate him a lot. Thanks Matt you are amazing.

  • Melissa Miller

Business transaction was completed and conducted in a very timely manner and with the utmost importance of what I needed done for my personal insurance needs! I give Christobal Martinez! ⭐️⭐️⭐️⭐️⭐️

  • Kaze Kazama

Cristobal was very polite and helpful, I had to pay more than i’d like to get the policy started but her quoted me the lowest insurance payments out of any other insurance company. 5 star service.

  • desire

Cristobal was a great agent he explained all the coverages tome & went above & beyond to get me the best rate available today . If I could give more then 10 stars I would ! Ask for Cristobal !!!

  • Luis Garcia

This insurance office is the best I see in a while Archana Chhabra the manager is the best she give us the best options for our insurance and we finished paying a significant low price.

  • Makaila Garth

Archana Chhabra did the best job getting me an SR22 quote that I can afford . With her help I am saving money every month with my new insurance policy thank you so much again Archana !

  • Aeriel Keough

Archana Was amazing! She was very patient, professional , and was able to answer all the questions I had! I had the best first experience with Freeway Insurance.

  • Some One

One of the most helpful and respectful costumer service (Archana) she was very kind and very patient and very helpful as well as a very beautiful women mashallah

  • Wil Gaines

Had a Great time working with Cristobal A. Martinez.. Was introduced to this young man when he was with another Insurance company. He is still doing a great job.

  • Heather Barton

Mary Burrage was extremely helpful in making a decision based on my budget and needs. She is very knowledgeable and has excellent customer service skills.

  • Ary Anderson

Cristobal Martinez was SOO helpful, kind and professional! He made this process a breeze for me. Excellent customer service. 10/10, highly recommend!!

  • Christianna Wilcox

Bonnie was absolutely wonderful! She ran me through all of my options and made sure I fully understood everything before I made a decision. Thank you!

  • courtney smith

BERNICE! What a wonderful person she helped me with my quote very quickly and professional! Thank you for making this process very enjoyable and easy

  • Mariah Faith

Came to freeway today and received excellent service from my sales agent Archana Chhabra she answered all my questions and was very friendly!

  • Sean Morrison

Archana chambray was very helpful. She always take great care of me when I come in. If u need insurance this is the place to go!!! …

  • andre morris

Cristobal A. Martinez was very patience and pleasant also helpful with my quotes and my questions glad he was the rep I talked to today

  • Kyeon Evans

Archana Chhabra always nice friendly and the service is amazing fast and friendly service I will recommend anyone here ❤️❤️❤️ …

  • New World

Cristobal was a great person, helped me a lot to find the best insurance for me, was patient with me answered all my questions. +A

  • Diamond FINE

I spoke with representative Cristobal Martinez and he was able to fullfil all of my auto needs..I loved my experience …

  • Arturo Rosales

Archana was very informative and helped me find the best deal for my situation! Very kind and patient, definitely recommend!

  • RIYOdareal501

Cristobal was super knowledgeable and extremely helpful in securing an accurate coverage for me at an affordable rate .

  • Aliyah Holloway

Archana was a great help. Way easier than I thought and a great price! Needed sr22 insurance and it was quick and easy!

  • Deby Aljahani

So happy I found this insurance company Cristobal A. Martinez was helping me. So kind and helpful. Thank you so much!

  • Carter Ro

Cristobal was very helpful and got me the best possible rate. She was so patient and soft spoken the entire process.

  • Racale Maxie

Cristobal my sale rep was so amazing and very informative in his delivery and approach. His patience is appreciated

  • Latisha Bennett

Bernice us amazing and beautiful she needs a raise. And Tara needs to be training she is rude and talks to much

  • Demetria Watts

Cristobal was really nice and helpful. He is such an amazing and kind person I would definitely recommend him!

  • Eduardo Guadarrama

Archana was such a help I’m so glad I got her as my phone representative, she is the best and deserves a raise

  • Lil Juany

Great service Archana Chhabra was terrific help and satisfied me with a great quote! I couldn’t be more happy

  • Shiraya Gatlin

Tristoval has been very helpful and gave me good customer service and help getting me a good policy thank you

  • Lorena Castillo

Archana chhabra was very helpful. Everything very well explained and answered all my doubts awesome employee

  • BRENDA SHRUM

Great experience, I worked with ARCHANA CHHABRA and she made this a very good experience and good price to!!

  • Juan Valdes

Berenice is crear and help es me very Mich. she need s a raise she apean no Spanish but héroes me greatly

  • Daniel Claunch

Fast, simple and friendly service. Archana was personable and ready to help meet my needs. Very thankful!

  • shawn bryant

Archana helped me and was very consistent with her help, answered every question I had and was thorough!

  • Jerome Robinson

Very very helpful and good price. Archana was very nice and patient, she went above and beyond!!

  • Darmeka Sanders

Cristobal Martinez was very polite and explained everything good!!! Love there customer service!

  • Hannah

We came today to get our insurance policy renewed and Archana was extremely helpful and sweet!

  • Tony Parker

Archana was very helpful and very patient with me. I recommend seeing her when you stop by

  • jax Sphere

Archana Chhabra Branch Manager Is the best she was very helpful today!!! Thank You!!!! :)

  • Breiona montgomery

Cristobal is an amazing working he has excellent service! He deserves to be the manager!

  • Robert Gardner

Bernice is amazing and love her smile. She made my renewal easy and fun love her spirit

  • Joy Robinson

Christobal Martinez is a great agent Very passionate, patience,and professional person

  • Enedina Perez

Archana was very helpful and very professional Iwe would highly recommend her again.

  • Robert Luttrell

Archana chhabra is a good person done what I need I would use her again and good job

  • Lorena Castillo

Very helpful Christobal! You explained every single doubt we had THANK YOU …

  • monaa Dezaraee

Amazing service and very friendly and kind! did amazing and professional work!!

  • Rafael Gutierrez

Archana was the agent who attended me. She was friendly and spoke very clearly.

  • Rodney Micks

Hi, Archana was the best in helping me with everything I had to do very nice

  • Maria Trinidad

Archana was so kind and was very help and made it so easy to understand. :)

  • BRE miller

Bernice was great . Set me up with a good plan for my sr22 and very nice

  • J. P.

Archana was great and helped guide me easilay through getting insurance

  • Stephanie Greggs

Jacqueline is awesome everything went smoothly for me getting my Sr 50

  • Edgar Cruz

easy and really patient, good customer service by cristobal Martinez

  • todd berkebile

I think Archana chhabra done a wonderful job and in a timely manner

  • PL Holliday

I just love Cristobal Martinez customer service he is such a gem.

  • Tedri Guy

Cristobal Martinez was great & so nice and helpful ! Ask for Him!

  • Joe Kollie

She was supper helpful to serve me. I'm happy about her service.

  • Christian Robertson

Cristobal helped me find the best quote and was very helpful

  • Austin Anthony

Archana Chhabra was great . Helped and informed me very well

  • Ricardo Mahuiz

Great service & amazing work from them and Archana Chhabra.

  • Shan Scott

Archana was very nice an explained to me very well. Thanks

  • Cody Long

Archana was Very helpful. Talked me through every step

  • L Simp

Cristobal Martinez was great awesome customer service

  • Desiree Stephens

Cristobal is the best! Go visit for affordable rates.

  • ana barrera

Great service Bernice helped me get a great price

  • Anna Padilla

10/10 helped me get my sr22 Bernice was so nice

  • Kerry Gilbert

Very fast friendly helpful service from Archana

  • jose sanchez

Very great service, Archana is very helpful !

  • Kamaljit Kaur

Archana she was very helpful and informative

  • Patricia Nohemi

archana chhabra was very helpful and polite

  • Leticia Silva Gomez

Very helpful and friendly and great quote!

  • Richard Garner

Archana was very helpful and professional.

  • Misty Green

Archana was really nice and helped me alot

  • Racheal Kay

Arcane was great and help me right way

  • Tiffany Mershon

Cristobal was very helpful and kind!

  • Jamal Ali

Archana helped me she is very good

  • Nyla Williams

Archana Chabra was very friendly!

  • 0jokerking0

Thanks for all your help Archana.

  • Kev Martinez

Archana was a excellent person.

  • Ernestine Harper

He was so nice and helpful

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