I love the service and staff here, they recently done my husbands funeral and were so respectful, professional and caring and accommodating. Made a very heartbreaking experience as easy on myself as possible. Thanks to Stephen and celia, kind regards Lucy Christie.

We arranged our Mum's Funeral through Francis Chappell & Sons. They were very professional and extremely kind. Everything ran very smoothly on the day, despite the terrible weather. I would like to thank all the staff for their help with these arrangements.

My parent's had Funeral Plans and I have found on both occasions the plans really helped making arrangements so easy at an otherwise stressful time. Francis Chappell are very helpful and caring at these difficult times and we are so please

Francis Chappell in Orpington, and Zelia in particular, could not have been more helpful, considerate and caring at such a difficult time. The weight of responsibility for making funeral arrangements was eased enormously. On the day of my

My husband passed away very suddenly and I was asked for the name of a funeral parlour for him to go to. Francis Chappell at boundary place in Orpington came to mind as it seemed to have been around all my life, so I randomly chose there.

Absolutely disgusting service. They have owed me £172 for 6 weeks now due to having to have the limousine cancelled for my mums funeral due to the current lock down. I have called and visited numerous times requesting the money but still

They arranged a funeral which I attended today and I couldn't fault them - on such an emotional day, they were empathic yet professional in making sure everything ran on time, and the service was wonderfully conducted. Particular praise

We held a funeral for my brother through the Francis Chappell and Sons in Bromley. Due to the Covid19 rules, everything felt foreign and unnatural and so much harder than it would have been, but I have to say, Janet in the office was

Francis Chappell and Sons organized my husband's Celebration of Life. I have to say they did a perfect job. Everyone we worked with from the gentlemen who conveyed my husband from our home into the care of Francis Chappell to the

Low life ambulance chasers. Insensitive, cold, rude and all about the money. Had terrible experience with these and the wally that bowls about dripping in gold. I'll be telling everyone to avoid these at all costs!!!

After our initial consultation with the very professional staff at Francis Chappell funeral directors we decided not to bother with ‘shopping around’ and went straight for a booking.

Professional, efficient, a ‘one stop shop’ for all you need for a funeral. Everything was extremely well done and made so easy by Zelia and the team. Very highly recommended.

I cannot recommend Francis Chappell & Sons highly enough. At a very upsetting time in my life they literally made the whole process as painless as they possibly could

Very polite, considerate and helpful firm. Made the whole process straightforward and 'worry' free, which was essential at a difficult time for the family. Thank you

Very helpful an understanding. Process was very friendly and professional. Praises all round for the service which went off without a hitch and much appreciated.

The Funeral was organised and carried out perfectly - the professionalism from the Chappells team was a support and comfort during a difficult time

very happy with all aspects from 1st visit to day of Funeral, very sympathetic regarding sensitivity of handling of the situation

Very well organised and presented service. Extremely happy with the service received.

From start to finish very compassionate and professional.