So very disappointed. Went in there to buy 3 pairs of Jordan's, had absolutely no one say hello or approach me, even though I had one pair of the Jordan's I wanted in my hands and was trying to let the staff know I wanted them. The staff were too busy talking between themselves and what they were going to do on the weekend to worry about serving customers. Walked between the 2 stores (House of Hoops / Foot Locker), still got no service from anyone even though the shop was empty (except for one small family). Decided to walk out of the store and was on my phone to my girlfriend when she said "just go back in and get them". So I decided to go back in and see if someone wanted to serve me. At this point the exact same thing occurred again, staff member takes no notice even though I now grab the shoe and continue to look straight at them with it in my hands. Staff member walks off between the two stores and disappears. Finally the staff member behind the counter ask would I like to try it on. No I just want to buy it, so he gets me my size and decided to take the one pair and not worry about the other two pairs. Almost appears as if it is racism as its best, as I notice that they were quick to serve blacks but not white people? Maybe I didn't have the "right look"? Never have I experienced such poor behaviour towards a customer, other than the shoe store (Footaction) in the same centre on ground floor of which I didn't buy shoes from them either due to "no service". Once again quick to serve blacks or at least say hello, but not white people? What are we in the 70's??? Very disappointing!!!

Worst customer service ever! Never coming to this foot locker again. I went in yesterday and the african american worker there, shift from the afternoon was giving my son and I a really ugly face when we tried asking him about a shoe size. He made me feel super uncomftorble and it was obvious that he didnt want to help me out which I clearly do not know why if I was being really friendly. I felt discriminated ! I do not know how can this company have someone like him working there.

The workers need more customer service training,not very friendly or welcoming when coming into the store,as if they don’t like their job, the workers are more into talking to their co worker instead of helping the customer,when spending your money all it takes is a genuine smile and a “thank you”!

Service here is not very friendly. I came into check-in for some shoes that are coming out. The girl asked me if I was being assisted, I answered that I am checking in and she replied "oh" and then walked away. Guess they don't want to talk to you if your not buying anything from them on-the-spot.

One of the wider selection stores in both models and number of pairs. Just don't think you're going to win any of the limited raffles, competition is too strong for the area, even with 10 minute VIP head starts with store check in. The longer term employees are pleasant most of the time.

The staff allow clients to pick and choose shoes while standing at a register, causing understandable impatience from customers waiting to pay and go. I went home frustrated but not without finding my chosen snraker on line at a far better deal! And with the right size.

New to this spot and the Baldwin Hills Mall. Haven't been patronizing since Walmart left. I hear there's a new owner, gotta look more into that. We need to keep black and brown dollars in black and brown neighborhoods. Understand where your money go people.

I went there today and young black men help me out with shoes and he did a wonderful job but this white lady was picking with him it made me uncomfortable so I know he was I don’t know if it was discrimination or what but they need to check there mangers

The young lady that assisted me here was beyond superb and helpful. We need more cashier's like herself everywhere. She was extremely friendly, knowledgeable and tried to go go that extra mile to help. Great experience

My experience was outstanding I was helped by Rashad and he was patient and took the time to talk with me and help me with my issues I was helped with no problems at all wonderful customer service

Peace: Pricing is way overpriced and this Footlocker is not really a good option for high quality sneakers Jordan's or elite fly Nike or other brands, go to The Fox Hills Mall trust me‼️‼️

Well me and my friend Mary Footlocker check out some tennis shoes but I realized already have enough shoe but another. Won't hurt the customer service was great my name is Mr JW

The staff that helped me was quite friendly. She was patient and was concerned about if I had the perfect fit or not I wish I asked for her name …

I like the store they always have good styles but I wear a size 12. So sometimes they don't have my size but if you are anything under size 12 you're good

Called to see if they’re open to make sure it’s open because it says it closes at 7pm but they answered and said it was closed and it’s berly 4pm

When you least expect a shoe that you didn't think was there it's in there somewhere it'll find you if you meant to wear it and have it

Very helpful staff in the store, the website sucks so ordering was a pain but, I eventually got whar I wanted.

Esme was so dope!!! Quality customer service & checkout! I got the shoes & the size I was looking for!! CLEAN

Limited selection but works for GR's. Don't expect anything limited or close to limited.

Wonderful customer service all the staff! Malique T. service was Exceptional …

Customer service not too good couldn't get any help from any associate until check out

Really nice workers. Had all of the items I'd seen online in stock. Good experience.

I bought my Nike shoes there. They were comfortable and the employees were helpful .

Staff is plight and helpful. Shouts out Briana for having the courage to help me.

Good selection of shoes, but staff doesn't know which shoes are for what purpose.

I love the shoes and people are very well picking shoes for us to wear perfectly

a big selection of shoes I paid $140 for my LeBrons very comfortable shoes.

Manager on duty very unprofessional- do not come here - bad service -

I had to exchange a pair of Nike's. The process went smooth and fast

Good employee assistance. They know their store and the merchandise

I like this spot, I walked in just looking but ended up buying ish.

Have A Pretty Decent Amount Of Nike Products At This Store!

This store has a lot of shopping with family and friends

Clean and quiet. Nice selection in quality sports ware.

Need a better selection of shoes and clothing.

Cool place to shop for ALL the new kicks!

The best store around the world …

Very clean store and helpful staff.

The staff is friendly and helpful.

It's good and just looking at it