The facilities here are clean and bright and the front desk was very helpful. I was referred to come to this location for physiotherapy after my recent automotive accident in the end of summer by TD Insurance. I felt the level of hands on assessment from the therapist was lacking and much of the prescribed exercises and treatment were ineffective in relieving my symptoms even after attending about 6-7 sessions. Much of the treatment revolved around me lying on the bed and them using those electrotherapy machines/pads (the pads cost me $10 out of pocket also) for 15 minutes with a hot towel on top. After that, it was just going through some exercises and that was about it. I felt like the level of attention was not put towards relieving my actual symptoms. There was also one time where I was admitted and laid on the table for upwards of above 35 minutes without any treatment at all until I had to get up and the front desk what's going on and THEN I was treated. So apparently the clinic helper or assistant was awaiting instructions from the therapist or I just somehow slipped through the crack. Essentially, I wasted that time completely. On top of that, since there's no parking anywhere in the area, I have to pay for parking so that just added salt to the injury. Being completely neglected for that long just didn't feel professional at all in my mind. Of course, they apologized after the fact but I'm just hoping this doesn't happen to others as I want others to just be aware. This review is not intended to be malicious in any way but just to let others know what happened during my time with this clinic. I feel that the overall service from the front was very helpful but the treatment and assessment aspect could improve.

I’ve been coming to Focus Physiotherapy for 8 weeks and I’m so thankful that I was referred by my injury lawyer to do my treatments here. I had surgery in August to fix a radial fracture and I was dreading having to do physio when my cast was removed. I was scared that it was going to hurt and I wouldn’t be able to bear the pain. All that fear went away as soon as I’ve started my first treatment at Focus Physio. Chandni, my physiotherapist, is very knowledgeable and attentive to my issues and needs. She was able to get me back to 100% range of motion within the first few weeks. We then focused on addressing the pain in my wrist that comes with twisting motions, and a few weeks later, the pain has decreased significantly. I also had a thumb laceration from the accident which required flexion/extension exercises to get back to normal ROM. I’m happy to say that my thumb is now working perfectly normal. Thank you Chandni for helping me with my recovery! Susan is very well organized at booking my appointments and advocating on my behalf when it comes to my accident benefits claim. Their PT assistants Yasmin and Laura are both very great at their jobs and always welcomed their clients with smiling faces and great demeanor. 10/10 would recommend this clinic!

After read all the reviews I finally decided to give it a try cause it's very close to my daily routine. I lately injured my shoulder by exercising on the pull bar and it's been weeks my right shoulder lost rotation ability and painful with some movement. I made the appointment by phone and confirmed through the email. The booking process is very easy and smooth. I was introduced to PT Chandni Mehta. She was very friendly and attentive to the details of my injury. After first treatment and exercise of the week, my front muscle pain was gone so I knew I was in the good hands to recover. I immediately booked the second visit which was earlier today. I told Mehta my pain has moved more towards my rotator calf so she had me ultrasound and ice on the intense machine treatment first then the magic starts---She slowly fixed my rotator calf and I felt the magic happened while she was doing it. My rotation availability gained a lot right there. Wow, I am very pleased. Thank you very much for your kindly help. I will do exactly what I was told to do and hopefully my recovery would be a short one. I highly recommend this place!!! Easy access, great service, friendly staff, effective treatments.

I am attending physio and massage therapy appointments at Focus after an MVA and couldn't be happier with the service I receive. Receptionist Susan is delightful and accommodating and makes sure appointment times work with my complicated schedule. They are happy to work with my insurance and legal representatives directly. Chandni Mehta, my physiotherapist is very talented and has created a treatment plan unique to my needs; she's been able to help treat my back injury, whiplash and concussion symptoms with a range of treatments. Adam, the massage therapist, has made me feel very comfortable and relaxed and has been an excellent addition to my treatment plan. The facility is very conveniently located for anyone taking transit, in a building above Sheppard-Yonge station. It's very clean and well managed and run by the support staff. Happy to recommend Focus to anyone needing physio or massage treatment for any reason, I'm sure you will be well taken care of.

I've found Focus physiotherapy after seeing a lot of "highly specialized" private clinics, and I gotta say I wish I knew them before and saved my self a lot of time and trouble. The clinic is highly organized and professional yet at the same time you feel comfortable and welcomed. I didn't face any problems when it comes to appointment on the contrary the front desk staff was really accommodating and understanding. The most important thing about this clinic is the fact that they REALLY listen to your complaints and offer a variety of treatment options that suits your specific needs. Also they will ask you how you're feeling each time you visit.

I walked into the clinic with 2 crutches and a grade 2 sprained ankle. I walked out with a month later with no crutches and a functioning/mobile foot thanks to Dr. Chandni Mehta. She was very knowledgable and explained the process of physio to me with each step as we progressed. She also answered any questions I had raised with ease and explained why I was feeling what I was feeling. This honestly gave me assurance that I was in the right place and put me in a comfortable mind state to begin treatment. Thank you to the entire team for taking care of my foot and being good personalities to be around every time I came in.

After seeing 3 specialized clinics ,I should say that Focus Physiotherapy is the best ever because I feel very comfortable and most welcomed by all staffs.The scheduling of appointments by Ms.Susan,the front desk staff is really very organized that goes well with my work schedule. Each visit staff asked me how do I feel today .Staff listen to my complaints & give me a variety treatment options. Susan ,Demoli, Rebecca ,Grace,Emma,Glen, are really devoted & committed to their job.It's nice to go to this amazing place where amazing experts are!!! More power to this specialized clinic.

I have been going to focus physiotherapy since july 2021 great staff facilities and equipments susan the front desk receptionist does an amazing and professional job customer service assisting the clients with information daily chandani and carol are great at their job being physiotherapist if it wasnt for these two ladies my both shoulders and lower back wouldnt recover and regain strenght effectively the way it feels right now i am thankful and appreciative of focus physiotherapy i would highly reccomend focus physiotherapy to any one needing physiotherapy

Been going here since 2018 for physio and massage. I had an MVA and the staff in this clinic are very helpful, friendly and amazing! They are really doing their best to answer questions and bring solutions. Clinic is also very clean and also they make sure I am comfortable every time I have an appointment. Unfortunately, I already moved to Waterloo, otherwise I would still be coming to this clinic. I honestly wish they have a location nearby. Thank you Susan and to all other staff that worked my case within that 3 years! All the best! ❤️

First of all - great people. In this branch everyone from reception to all specialists are genuinely interested in helping you and they get to know you. The treatments are tailored for individual needs. They make the processes easy for you by patiently explaining each step and they openly discuss the intended results so all parties are on the same page. Appointments start without delays, they respect your time. I highly recommend this place for all your physio needs.

My experience was amazing. After months of a nagging injury and self diagnosing I decided to go to Focus Physio. Vandna was extremely efficient with diagnosing my injury, giving me effective therapies and at-home exercises to do that has a world of difference. The registered massage therapist, Kian, was amazing in releasing those problematic muscles. The entire staff are friend and knowledgeable and I 100% recommend giving them a call if you you need help.

Not a very nice welcome at all ...I filled out paper work on my first physio since a bad rear ender and as soon as I stepped foot in the empty office I was talked to very disrespectful. Some questions that had nothing to do with my physio and when I refused to sign liability for treatment payments that was the end. I said insurance is and lawyer is. It's clear it's only about the money in this place. I would not go there go anywhere else.

Had a car accident recently and have been attending since. I have to say I'm impressed from the moment I walked in and was politely greeted by Susan at front desk who took the time in explaining the process, (very knowledgeable). Chandni the Physiotherapist that, thanks to her, I am now capable of doing things for myself I couldn't do because of the accident. Adam the massage therapist amazing!! GREAT TEAM!! Thank you all so much.

Staff here at the North York location are super friendly and genuinely care about your well being! They are very accommodating with the appointments and the treatments are tailored to your specific needs. The exercise plans are very manageable. I'm very happy with the team here. I'v beeBe here for the past month and so far I've met the receptionist Regina and PT Vandna - both are friendly and caring and make every visit very pleasant!

I had a workplace accident and was told to seek physiotherapy. I found Focus on google maps as it was the easiest for me to reach and it was not hard to find. During my therapy there i was attended to by the very friendly staff (Chandi, Laura and Susan). I am very pleased with the results i am attaining by attending these sessions and glad i found this place. I highly recommend for anyone that is seeking physiotherapy.

I came to see them following a calcaneus (heel)fracture. Unlike the other physiotherapy clinics I tried, theirs appeared truly concerned about me, the patient. Mack and Chris took the time to explain the administered therapy and expected outcomes. Regina at the front desk was helpful and courteous right through the healing process. I have become a strong advocate of this great team and sing their praises to all.

Overall I am happy with the services that the company provides, and feel much better after their physio and massage treatments. To point out nice and polite receptionist Regina, professional and knowledgeable therapist Vandana and other staff that approach their clients with customer service focus. Treatments are provided in a timely manner that help me to coordinate with work. Thank you!

I was really happy with Focus Physiotherapy and its services. A very clean place with experienced and patient staff who provide all stages of treatment well. I was completely relieved of my pain during the twelve sessions of physiotherapy and I am very happy about this. Thank you so much Chandni and Carol for helping me and reducing my hand pain. Good luck

I have been coming here since September and I love it. The staff has great communication skills and are very professional always treated with a smile, Highly recommended! The office is very clean and COVID friendly. Rebecca explained everything well, recommended great workouts and provides a great massage. My neck/ upper back felt much better the next day.

The staff are really friendly and take the time to listen to your needs which is so important when you're suffering from an injury. They take time to explain procedures and assist with insurance claims. The facility is clean, bright and welcoming. The personalized care is above and beyond. I highly recommend Focus Physiotherapy North York.

Came here for my shoulder fracture physio, and received great care from Chandni. She's very detailed and takes the time to make sure you're progressing and doing the exercises properly. The treatment has been working great for my pain and range of motion. Susan at the front desk is awesome as well, very accommodating for my schedule.

There is no doubt sushan is so good and she give her best services to their clients.including scheduling,direct billing with insurance company , so there is no hassle for customers. I want to give special thanks to vrishni and chandni for their treatment.from which they were able to justify my main problem and treated to solve it.

My first experience going through physiotherapy and I am really glad I found this clinic. My therapist Chandni was quick to locate the root cause of my issue and apply different treatments to address it. I felt better after my first visit and I am happy to report significant improvements after a few sessions.

I would like to give C. Mehta my PT at the North York location all the credit for healing my fractured arm. She is very thorough , professional and experienced. My arm is now healed and straightened with the exercises that she provided for me. The Staff is also very knowledgable , friendly and easy going.:)

I was hurting a lot because of my neck/shoulder pain. But Focus physiotherapy really helped me get a grip on that. All the exercises Dr. Chandni customized for me really helped a lot. My pain level has gone down massively. I would recommend this to anyone looking for a good place to recover or heal.

The staff here are very friendly, willing to help and answer any questions. I’m happy with their service and are still going to them. Recommend if you need physiotherapy for any reason. They have many options available, see what’s right for you! Thank you team at Focus Physiotherapy North York!

The physio is really helping me from my work injury starting to walk straight with less pain and less pain killers Demoli works really hard to try to put me back to were I was prior to the accident and it show's. All the ladies and staff are also excellent. From broken to recovering Thank you

The staff (Mac and Laurin) at Focus Physiotherapy are very knowledgeable professionals. They have are helping me to regain mobility in my fractured wrist and also to alleviate my wrist pain. After only a few sessions, I can see marked improvement. I heartily recommend Focus Physiotherapy.

The service, the environment..everything is great but the people thst work there are amazing and very helpful. Especially Ms Susan the receptionist, my physiotherapist chandani and her assistant. I honestly forgot her name. I highly recommend going there. The service again was amazing

I am a RSW that have been taking my client to the North York office for over a year. They have provided exceptional services, and go out of their way to help my client achieve his goals. The staff are friendly, professional, and accommodating. I highly recommend Focus Physio.

I think Focus Physiotherapy is one of the best clinic in the north York region. It has amazing and compassionate staff who are understanding and reliable also accomodating to your schedule, that makes them even more sufficient and professional. Thank you for your support!

I am very happy with the progression I am making under Chandni and Sean. We are slowly making great progress, and I am grateful for the expertise. Susan is is a great administrator and helps me keep on time and on track. I highly recommend Focus Physiotherapy.

My experience with this clinic has been very friendly and accommodating, and I never feel like any of my myriad gym-related and postural issues are neglected. I also like to ask a lot of technical questions my therapist, Vandna, is always informative.

The care and compassion that the staff had at Focus Seppard location shown for me after my injury was truly heartwarming. They always nice They have had a huge positive impact in my physiotherapy and for that I am very grateful. Thank you guys …

The treatments and service I receive from my PT Mack and the team at Focus Physiotherapy. I'm feeling better each day and I always leave confident in what was done and with a solid understanding of what I must do to continue to improve my health.

I had a really great experience at Focus Physiotherapy in North York. I was dealing with foot pain (Plantar Fasciitis) and the physiotherapists there helped me get better in just a few visits. The staff were all really nice and they showed

Vandna is an exceptional physiotherapist whose positive and uplifting attitude enabled me to exceed my expectations of what I could accomplish. She was key to my regaining mobility after my accident & surgery. She even made exercise fun!

Great service, always accommodating. They never forget to put me in a room that can accommodate a stroller. Massage therapy is amazing, they have angelic hands! Only downside is the washroom on their floor doesn’t have a changing table.

Great service with professional and friendly staff! Felt welcomed and comfortable when going for the physio, which was extremely important for recovery. Really thankful for what they’ve done for me and highly recommended!

Very competent and friendly place to go. Their goal is to get you to stop coming by getting you better. Chandni (and Laura) were excellent and were always honest about what was doable and what wasn't. A great experience.

I think here is the best place to treat a neck and back pain. All staffs are very friendly and well-educated. It is much better than chiropractor I met before. I truely recommend here if you're suffering from any pain.

The therapists here are very good and have been very helpful for my situation. I met Dr Chandni here and she has helped me a great deal in regaining my mobility. I'll be thankful for her and credit her for my recovery

Absolutely amazing clinic. All the staff are extremely caring and helpful with my recovery. I would recommend anyone looking for physiotherapy and massages to get treated at this clinic, they will take care of you!

Very professional and friendly personnel They explain and teach you how properly to do exercises on your own and give you something new to work on at every appointment. For me it is two thumbs up service.

The staff at Focus Physiotherapy have been very helpful and knowledgeable in giving me the right exercises and care to heal my PFPS. They are very friendly and always attentive to answer my questions.

Highly recommend Focus Physiotherapy.. Physiotherapist Chandni Mehta is highly skilled and helped me through my injury with almost care.. All the other staffs were very helpful and friendly as well..

Great staff ! I been going to this clinic since last december due to car accident. The therapist knows how to deal with my back and i am very satisfy with them!i would highly recommend this place!!

Came here to be treated for knee pain, the experience was comforting from the front desk all the way to the treatment. The staff literally become your friends over the course of treatments.

Excellent service and professional staff. Vishni, Emma and Glen are very knowledgeable and friendly. Susan was very welcoming and caring throughout the process. Highly recommend.

Great service. Currently helping me recover from a shoulder injury. Staff is great, friendly, professional and very knowledgeable. Highly recommend this location.

My husband and I enjoy coming to this clinic. Both Regina and Vandna are knowledgeable and compassionate with their job. We recommend them to all our friends!

Chandi is excellent. She has been so helpful and really takes her time to ensure she making noticeable improvement. Highly recommend this clinic!

I have been coming here more than year and I love it. Great staffs communication skills and professional always. Highly recommended

Focus Physiotherapy NorthYork goes above and beyond to satisfy me even mentally. Chandni is highly recommend for ANY Physiotherapy.

Very friendly and professional environment. Mac is very attentive and understanding of your ailments. Would recommend to anyone.

The staff are so welcoming and kind. Physiotherapist Chandni has really gone above and beyond in supporting my healing.

Very clean and quiet environment . Staff very professional , I was treated with loving care to recover from my injury .

Nice service and friendly people. The therapist is really nice and explains really well. No need to wait for long time.

Extremely Friendly and have really helped me with my treatment of my back and shoulder. 5 Star Service and Treatment

I highly recommend Focus Physiotherapy in North York. I started coming here after my car accident back in March.

Friendly and professional staff members! The physiotherapist, Susan, and Mr. Kojima, are very professional!

Good experience and I have learned some exercises to do every day. People there are patient and kind.

Excellent! The therapist that works with me is extremely professional and good at what she does.

Easy access to the location with TTC. Great staff especially Susan and Chandni.

Focus physiotherapy is the best focus I love the people work there so friendly

All people whose working are kind and trying to make my condition better

Great place best customer's service. Place is clean and friendly stuff.

Excellent service,amazing people and the receptionist is a cute lady.

If u want to make ur pain worse come to this place garbage service

Nice place, friendly and professional staff highly recommended.

Easy access,friendly staff. honestly highly recommended …

Very friendly and knowledgeable, would highly recommend

Very Helpful and cooperative staff, Highly recommended

I needed physio on my hand and they did a great job.

Efficient PT, friendly staff, effective therapy..

Great physio, private with great facilities

I am very happy with focus physiotherapy

Great physio and massage therapist.

Great staff, always pleasant.

Best location for the physio

Good people and good work.

Amazing and professional