Avoid at ALL costs! Bought an E-Bike there a couple months ago. Last night i'm charging it up and all of a sudden I hear a loud popping noise followed by the most awful smell. The charger that came with the bike had failed and a lot of smoke was coming out of it. Luckily I was there and able to unplug it and vent the apt but if I was not this thing might have caught fire and could have caused the battery to ignite as well. For the record there was no water damage to it, I gave it plenty of ventilation in my apt and it was plugged directly into an outlet, not with any other devices or extension cords or power strips. NONE of their products are UL listed. I looked this up. Electrical devices in the U.S. have what is called a UL listing, this listing is quality control and safety protocols that companies have to have in any products that deal with electricity. Fly E-Bike does NOT have this! I don't know how they are able to sell their batteries and chargers without this. I did not know about this and I suspect most people do not know either. DO YOUR RESEARCH! There are plenty of companies from all over the world that make electric bikes that have the UL listing. And you'll know if a company is UL certified because it will have the UL symbol right on the charger and battery, etc. I know this a long review but I feel I had to get the information out there because of the safety issues, I'm just grateful nothing in my apt caught fire. There are plenty of other companies to buy your e-bike from. Look those companies up, make sure they are UL listed and then ride your bike knowing that you are least a little bit safer.

DON’T SHOP HERE! DON’T TRUST THIS PLACE! THEY ONLY CARE ABOUT THE MONEY! The screen on my e-bike got wet with water. The fix was supposed to be a $75 feed. I was told by corporate. They put in a different cheaper model screen without any of the options it had prior. The power on my scooter is also not the same, it rides slower, and it only gives me about an hour's worth of ride now. Is sad because I got my scooter from this place and retreat greatly giving them my business. Before I even got to tell him the issue with my scooter he was ready to sell me a new one. The one in charge is money-hungry and doesn't care about the customer's needs.

This place is terrible. I felt violated when they gave me a certain price for the job, which included opening the scooter to fix the kickstand. When I picked up the scooter, the problem was still there, and the owner refused to admit it until I asked him to open it in front of me. He even threatened to charge me more if he was right, but I was correct. I had to insist that he finish the job I had already paid for. Don't trust this business; the owner is the worst kind of person.

I went to get my bike fixed and payed $100, not allyhe problems I payed for were fixed when I got it backso I had to return to have them fix the problems that were already suppose to be fixed, I had my brakes replaced and they made them too tight so when I used them my entire pad bent in half, bending the fork on my bike so now I got to pay extra fees to get the parts replaced for my bike and pay for somebody to fix it. I payed 100 to have a $200 problem

This store has the biggest robbery in it, they don't care about anything except money I went there for the first time to buy inner tube for my scooter and they said $50 for it I left the store and I come back the next day and they said $30 they don’t have regular prices they always giving random prices my advice do not go to this shop

One of the best moto mechanics no bs like many others in Brooklyn this is the spot second time here for maintenance they know their stuff definitely coming back …

They sell cheap quality electric scooters, Bought one for $450 and it only lasted a month. Took it to the shop for repairs and they said there's nothing wrong with it.

POC-owned, Kevin and his colleague are straight-up fellas. Brought my e-scooter in with a flat and they quickly fixed it up for me. I appreciate their help! …

I’M VERY HAPPY WITH THE SERVICE! Very friendly place, price is fair, and work has been done well and with care The few times that I have been here.

Great experience here I brought in my scooter to repair inner tube and the amazing workers repaired it within 10 mins from me entering the shop

Come in take a look at the new face of the shop we have more accessories new displays of the products that we sell and that we service

Clean, organized, good selection and great customer service. The staff guys are patient, helpful, and knowledgeable.

Very good service. I just brought 2 motorcycle for my family.

If I can put 0 stars I will because they are scammers

Great service great people great prices

Quick fast service and good price

nice customer service nice bike

Very honest amazing service

Good quick service

老板人很好！买新电动车，还赠送礼物！

Good service

Great people