Por medio de este comentario le quiero hacer saber a todas las personas q piensen en esta institución para algún servicio para algún conocido o familiar suyo , no se los recomiendo . El día q mi papá falleció se lo llevaron y fue una semana después q volvimos a tener contacto con ellos por medio de mi tía q los contacto pq ellos nunca nos llamaron para darnos una cita para pagar el servicio y comenzar el proceso de mi papá . Cuando mi tía contacta con ellos no tenían ninguna información relacionada con el caso . La secretaria o reccionista del lugar la cual no tiene ningún tipo de profesionalismo no paciencia para trabajar con familiares dolidos y desesperados hacia ver a mi tía como mentirosa cuando nosotros sabíamos perfectamente en las condiciones q falleció mi papá , cómo y dónde. El señor a cargo del local le pidió disculpas a mi tía por el retraso y le dijo q iba a tratar antes de 15 días hábiles entregarnos las cenizas de mi papá , cosa q no sucedió . El jueves 24 de agosto de 2023 me dirijo a la institución para recibir una explicación acerca del proceso y recibí el trato más ofensivo y déspota q una persona pueda recibir . Cero respeto , profesionalismo , groseros en sus palabras , prácticamente me botaron del local . Saliendo yo de ahí contactan con mi tía y entre muchas cosas que se dijeron de ambas partes ; por fin escuchamos lo más importante q al día siguiente íbamos a tener a mi papá con nosotros , un mes después de su fallecimiento. Pésimo lugar , solo queda desearles muchas bendiciones y q Dios los acompañe y q nunca tengan q pasar por la desesperación de volver a tener a un familiar aunque sea en cenizas a nuestro lado . CERO RECOMENDADO ESTE LUGAR.

If you have any care for your loved one, do not let them come through this God forbidden place. It has taken months to get his remains. They told my family that they needed to get the urn and would call when they got it. No call. Two weeks later we call and they say the urn came but waiting for remains and payment...after we already agreed on doing a payment plan. The remains finally came after a month and then they claimed they no longer had the urn that they ordered for us, and by the way, no more payment plan! So we paid in full and after 3 months still nothing. They jokingly said, if you don't want to wait get him in the box... a CARDBOARD BOX that costs 10 dollars. By the way - they do NOT even have proper licensing to cremate human remains. They had to send our loved one to the next county to cremate- we were never told this. The director Mary is so rude and incompetent it is horrible that someone like this is allowed to Deal with grieving families. At the viewing, they also joked about their "enemy" other funeral home in town. Great thing to bring up at a wake?.. We were also rushed through the viewing because the lady was hungry. Stay away from this place if you in any form care because I do not write reviews and I have never been treated so horribly. Not to mention one time we called (of the many), they said they couldn't find his remains at the moment. We also don't have his belongings which the M.E. DOES NOT HAVE. They told us they would call us so many times and never once did. Extremely upset with this experience.

Please avoid this place like the plague! I have never been spoken to with such utter disdain by anyone in customer service in my life. Before I even spoke I was greeted with a tone that told me very clearly that I was an annoyance and a waste of their time. I simply asked about documentation of my family member's passing and was half laughed at while being told "I don't do that. ". I have been mourning my loved one's passing and speaking to this representative who is supposed to understand grief and loss made me relive the trauma of losing my loved one all over again because of the representatives clear disdain for anyone who would dare interrupt her day with a question. When I asked a follow-up question to try to get some kind of information on what my options were or where to go I was responded to with an incredibly dismissive "Nope". When I called back to speak to a manager about this situation the same representative doubled down on being rude and unhelpful to me. I am appalled by the sheer lack of human decency that was shown to me. I have been told that the manager will be calling me back, but based on the other reviews I have seen here I sincerely doubt that it will happen. Please find somewhere else to assist with your family's needs. The heartbreak of losing a loved one should not be accompanied by a frankly cruel and disgusting service experience from the funeral home.

This is the most horrible funeral home. We had a viewing for one of our relatives from 6-8pm at around 7:50pm a tall white bald man in charge of the funeral home was rude, and was literally kicking out family and loved ones that came to say their last goodbye. At 8pm everyone was outside of the funeral home saying their goodbyes. This man was once again rude and in a hurry kicking everyone out. When we told him to please calm down he became aggressive and said that he was paid until 8pm and everyone needed to go and that in this country nobody works for free. Blatant disregard for our family, our loved ones and for the daughter of the deceased that was sobbing because it was the last time she would see her mother. Ugly place and ugly people. This man had no remorse or compassion for the fact that we had just lost a loved one. Miserable human being and he should be fired, and although we understand that he was paid until 8pm, we just lost a loved one, and we were already leaving, no need to be rude, all we asked was for some patience. We were not going to stay there the entire night, I have never experienced such rude and uncompassionate human and staff.

I am so very pleased with my interaction with both Alexis and Ken. Alexis was so pleasant, understanding and very comforting during the process of my mother's passing. From the pick-up at hospital, paperwork to the day of cremation, she was very professional and amazing. The day of the cremation they were very transparent and caring about what I was about to see once I went through the door to see my mommy for the last time. They made me feel comfortable and gave me time with to say my final goodbyes one more time before her cremation. I love how they took the time to brush mommy's hair and put it neatly back into a ponytail since that's how I had it for her when she passed away. I was called the next day to pick up mommy's ashes. Words can't begin to express how patient and understanding Ken was as he handed me mommy's ashes over to me. He even placed her in the back seat of my car and put the seat belt over her to ensure she would arrive home safely. The level of professionalism and empathy from both Alexis and Ken was outstanding! I highly recommend Florida Funeral Home and Crematory to anyone.

If you want someone to be rude to you and refuse to speak with you after losing your loved one's personal property this is the place to go! I live in another state and this funeral home was contacted with by the funeral home in my state to pick up my brother for cremation and ship him home to us along with his personal property. We luckily received his ashes (I now wonder if it is really him) but when our funeral home asked were his property was they said it had been destroyed. I called to speak with them and was told by the receptionist that I needed to speak to the funeral home in my state. She refused to let me speak with anyone there even after I asked to speak to the person in charge. They told the funeral home here his property was not in a separate bag. I confirmed with the Medical Examiner's office that this was a lie. His property was signed for by an employee of this funeral home on an itemized sheet. I have never dealt with a funeral home that has no regard for the deceased or their grieving family before. If you care about your loved one don't deal with this funeral home.

Everything started out very well. They were very accommodating until they got their payment. My stepfather died unexpectedly and had to come from the coroner's office. The coroner was very responsive and respectful. Alexis has told my mother it would be a few weeks, but couldn't say when he would be ready. When my mother called after a month to ask, she replied, "oh he's been here and done for over a week". My mother asked, "Were you going to call and let me know?" She responded, "That's the family's job to call and check. What? Do you want us to call you at 4 am and let you know when he's ready?" Very insensitive to speak like that to a grieving person . My family was in the room and she was on speaker phone. They called me to tell me about it. My mother was in absolute tears about it. It was also a nightmare dealing with the death certificates. I had to call about 4 or 5 times during normal business hours to have my questions answered about the death certificates. After she had upset my family, I had a hard time getting ahold of her during the entire process.

Absolutely terrible service. I never take the time to write reviews but I was so disappointed and quite frankly disgusted by the service of this funeral home that I felt an obligation to write this. We very patiently waited an absurd amount of time for the cremation of a family member, 5+ weeks. Whenever we called to ask for the reason of this excessive delay (usually a process that takes less than a week), we were met with attitude or told we would get a call back which of course never happened. Cherry on top is we called several times to please cut the wedding ring off for us to keep which had a lot of sentimental value, we were told it was not a problem and not to worry. When we went to pick up the ashes, of course NO ring because "it was not in the paperwork" even though we called several times to make sure it was taken care of and told that it was. Heartbroken does not even begin to describe the feeling. Avoid this place like the plague, you don't deserve to go through this type of treatment after a family member's passing.

My mother in law had made her cremation arrangements many years ago. Since it was so many years ago, we thought that perhaps the funeral home would try to nickel and dime us with unnecessary charges. We were so grateful to find kind and honest persons at this funeral home. We only had to pay a reasonable amount for the death certificates and I don't remember what else and $110 dollars to have the remains shipped from Miami, Florida to San Antonio, Texas. In my dealings with the funeral director, Ken Adair, he was always pleasant, kind and assisted us through this challenging time. There was one day that I called and left a message with the answering service, since it was later than I thought due to the time change, for a next day reply. Within a few minutes I received a call from Mr. Adair. Although this is an emotional process for families to go through, Mr. Adair and the support staff made everything simple and seamless. God bless them for their support, kindness and assistance during this trying period.

DO NOT, DO NOT, DO NOT, DO NOT, DO NOT USE THIS PLACE!!!! This was the worst experience I have ever had in my entire life! Please if you are reading this and are thinking about using this place, DO NOT USE THIS PLACE! I have been waiting for a revised death certificate for over a year. YES, OVER A YEAR!! Funeral home made a mistake on the date of death. Makes me wonder what other mistakes have been made and are being made! The so called manager has not called me back in a year! The same person named Alexis answers the phone and takes messages, gives repeated excuses. If so called manager KEN ADAIR is reading this, THIS PLACE SHOULD BE CLOSED DOWN! Oh and everything on the website is a lie! They could care less about you and your family, and the loss you have experienced! I have never received any condolences or an apology. AGAIN DO NOT USE THIS PLACE!!! Do not look at their prices, your loved one is worth much more than this disgusting place! Should get no stars, but could not leave a review otherwise!

Alexis (one of the staff) is somebody you don't wanna talk to in times of grieving... she's very rude, very unkind, heartless, doesn't know how to deal with grieving families. With the kind of job the she has, she needs to have a heart communicating with people, well it looks like she hasn't been trained well in this area. She is the last person you want to talk to when you just lost someone and going through a lot of stress, sadness and tough times. I saw her in person, and even with her ,mask on, you can see how feisty and hostile her eyes were dealing with us.. Even rude to my fiance's 71 y/o mother who's been dealing with health issues and the last thing she would want to experience is hostility when working all these paperwork for her son that just passed away. I would advice everyone to look for another funeral home that will treat you with respect, kindness and hospitality. I would even rate 0 star in this funeral home if i could.

This place gave us a specific price over the phone which was reiterated multiple times. However, when we went to finish the paperwork and pay they raised the price by over 100$ and told us that was"old pricing" and no longer valid. The untimely death of our mother left us with limited funding. And the rudeness of the lady who was now in charge of our mothers remains was astounding. There was no consideration for our grief, nor ethical values in their charachter. I would not recommend them to anyone. I am only sad that my mothers care care was left to so rude of people who took advantage of our family during this time of pain and grief. Long over due update..... their furnaces were down at the time and they sent our mother to another facility without our concent or knowledge. We did not get her remains back for over 22 days.

I highly recommend Florida Funeral Home and Crematory. The loss of a loved one is very stressful and it is even more difficult when they are a long distance away. Mr. Adair was very understanding and made the entire process stress free for my family. He did a wonderful job with the presentation of my grandfather at the funeral. He understood our situation and accommodated to our circumstances. He helped my Dad and myself through the process. Unfortunately, I could not be present at the funeral but my Mom and Dad were very pleased and are very grateful that they could arrive knowing everything was taken care off after traveling all the way from El Paso, Texas. Thank you Mr. Adair for your wonderful care and service! You really made a positive difference for us during a very difficult time.

I am very greatful for ur service and help n attention in my son Jay Anthony Flores funeral staff was very helpful n also Alexis fast very helpful to me explain everything to me n Ken wow he did awesome perfect job on my son face what a job beautiful I saw my son for last time thank you Jesus my Lord in heaven n thank you Ken I was also was surprised for little cards they gave put for my Son death n a beautiful message dedicated to his memory, I will recommend this place for any one Thank you Jesus for guiding me to this place this wonderful beautiful people that help me this difficult situation, I love you guys am Very Happy n Greatful Evelyn I Flores my son service was May 6 , 2022 Friday Thank You GOD BLESS All Of U Keep on giving the best of you ❤

Mi papá fallecio el 21 de enero, hicimos el contrato del servicio de cremación unos dias antes, y no es hasta el dia 24 que recien nos dicen que faltan unas firmas en los formularios, los cuales ya se firmaron ese mismo dia, a pesar de que ya se habia pagado todo, mañana 21 de febrero ya es 1 mes de que mi padre fallecio y no nos han entregado sus cenizas, pues indican que no ha llegado el acta de defunción, en todas las agencias nos indican que el plazo maximo es de 14 dias laborales, y ya va mas de tiempo estipulado, no entiendo como no me pueden dar mayor información en tiempos de dolor por la perdida de mi padre, via telefonica la secretaria no nos ha ayudado en nada. por favor necesitamos que nos entreguen las cenizas de nuestro padre.

As difficult of a time this was for me, both Ken and Alexis made me feel at ease and made the process run smoothly, and for this I will always be grateful. This was an extremely difficult time for me due to the fact that my moms passing came unexpectedly due to Covid19. They made sure to show sincere condolences and made sure everything got done in a timely matter. I will forever highly recommend Florida Funeral Home to everyone in need of their services. Not to mention the price was unbeatable even though you can’t put a price on something like this, but it sure helps to know that Florida Funeral Home is something everyone can afford especially on a day you may be completely unprepared for.

My experience was bad, yes they are the best price but they do not follow up on their paper work, my doctor had to call twice for the form of cause of death, then he gave up and i had to call and they where all confuse who my Dad was and stated that all paper work was done just to get me off the phone and it was not, when I explain to them it was not they went and open the folder and started to work on it. its been 11 days and still they tell me till Friday that would be 14 days from his death to be cremated. i think its to long and they are unorganized. its true you pay for what you get. maybe its my luck and you might not have the same experience.

I’m very grateful to Florida Funeral Home and Crematory, as it was my first time that I have to go through the process of finding a place that had excellent services yet the price had to be affordable as I was paying for it and it was for a neighbor that her family is in Cuba the first number I came across was Florida Funeral Home and Crematory, I spoke to Alexis she was wonderful in explaining what I needed to do and gave me a peace of mind with the overall price for cremation and knowing that her ashes will be send to her love ones in Cuba and not ending up in a common pit and that all thanks to Florida Funeral Home and Crematory.

I recently used their services "last week of January" and I feel very satisfied with everything. Alexis was awesome and very communicative, she is an asset. The bad reviews I read are not well deserved. I do recommend their services. The owner was very straightforward doing the paper work legals things etc. The remains were well packed. The lady that was assisting at the chapel was very nice and patient. Nobody kicked us out of the chapel nor the parking lot. Every single body complimented the coffin despite it was borrowed just for the viewing. They are very affordable in hard moments like the loss of a loved one. Thank you FFH&C!!

If I could leave less than one star, I would. If you are sadly going through what can be the worst time of someone's life, this is not the place you want to go to. The woman/employee who provided service and "supervision" during the service has no idea how to treat people with respect. Regardless of where it is that she works, respect should be a given at any situation BUT SPECIALLY at someone's mourning. She was extremely rude, disrespectful and forget about sympathy or empathy, huge disconnect from humanity. Seriously, we were left with a very sour experience and what could've been a beautiful service was stumped upon by her.

Through a very difficult loss for our family during this terrible world wide pandemic, the one positive aspect was the service and professionalism of the staff and management @ Florida Funeral Home. I have nothing but good things to say about Alexis, the calm and patient steerage and professional support of her and all the staff I interacted with via telephone from a thousand plus miles away. The website template is direct and intuitive for new users, and I was kept up to date during all aspects of our loved one's journey throughout the end of life process. I am very hard to impress, and I am still, to this day, impressed. JB

Es horrible esto aquí llevo días esperando por la cremación de un ser querido y culpan a todos y al final nadie resuelve nada el señor ken director es una persona muy desonesta pues el primer día te llama y después nunca mas coge el teléfono y siempre es una mentira una falta de respeto total no se lo recomiendo a nadie porque son momentos muy duros k viven las familias para que lo más que ya quieren es darle un descanso en paz al ser querido y lleva 1 mes casi ahí y aún no te lo entregan muy pero muy doloroso tanto tiempo de espera y sin respuestas día a día para mi y mi familia no lo recomiendo nunca mas

If I could give 0 stars I would, these people are terrible, they nasty on the fake answering services, they are withholding my cremated father and not answering, when they do answer the phone they don't know where the cremation delivery guy is or his schedule, they don't know anything, when I the owner call back he had an attitude like it's our fault they couldn't answer, Alexis is the Assistant and acts like she owns the place, she's rude and has a disgusting attitude, hung up on me in the middle of a call then proceeded to keep hanging up on me, PLEASE DO NOT GO HERE

Florida Funeral Home was OUTSTANDING. If I could could give them more than 5 stars I would. Ken and Alexis were very caring, knowledgeable and attentive all the way through during this difficult time. We felt that they they personally and genuinely cared, as well as put us at ease each step of the way. They answered all our questions, returned our calls promptly and went out of their way to accommodate us. We are so fortunate to have found them, and have already recommended them to others. We will definitely use them again when the need arises. THANK YOU !!

It's a shame to see positive reviews and then experience what my family has experienced. Terrible service and attitude towards grieving families. It's a shame that those running this establishment don't realize that horrible moments families are going through. Normally when I've lost a loved one I have thanked the funeral home and the employees for their time and help during these terrible moments. In this case, there is nothing to thank, other than wish no other family has to experience what mine has. I hope you one day find a way to clear your conscience.

I’ve used Florida Funeral Home services for my dad that passed away in December 31st 2022. Although this time of the year, most services are closed, at my biggest surprise, someone answered the phone. The owner was on phone duty during that time. I called from Canada (which is where I live) for my father which had deceased in Florida (which was where he lived). Being far was not a problem and Mr. Adair was of great help ironing out my concerns in dealing with funeral arrangements across countries. Don’t be concerned, they offer very professional services.

Treated us like family members , very diligent and caring . The charges for service were all shown straight forward and tremendously affordable ! The funeral facilities are charming and feel like home. The Parga family is very grateful for making our loss more bearing and easy to complete! Thank you Ken and staff for helping us with such short notic and making it all possible with the links for emergency loans your lenders provide. God Bless you and yours and for helping those of us when we most need to put our faith on a good Samaritan !

If there is a controversy with family of funeral procedures and you contact them they will let people of any kind take your loved one regardless if you was the first person to contact them do not release to this funeral until you have a face to face and make sure the safety of the remains of your loved one THESE PEOPLE ARE NOT TO BE TRUSTED. I gave it a star just to make sure I can write this review I will never ever call them again so with this being said DO NOT DO BUSINESS WITH THESE PEOPLE TAKE MY WORD FOR IT

The staff of this company did an outstanding job recently for my wife and I, when we lost our Son. There were some very trying logistics involved and they worked closely with us to make the process go as smoothly as possible, providing options at every obstacle, designed to eliminate as much hardship as possible for us. Ken worked very closely with us. He was sympathetic, empathetic and explained the process very thoroughly. I would highly recommend this company if you're ever unfortunate enough to need them.

The funeral director Ken never once called my wife terri a corpse or remains or anything negative he showed respect to always call her by her name her name was Terry Suarez i called him late in the afternoon and he said do me a favor sign this form to release terri to him and he went like at 7 in the evening to go get her if you ever need a service like this and I hope you don't what ken is the man that will take care of you and your loved ones thank you Ken thank you for all you did sincerely Williams Suarez

The staff at Florida Funeral Home and Crematory took care of everything in a professional, timely manner. I was able to do all of the planning and paperwork online, saving me so much time since I live far from where my mother passed away. They even hand delivered my mother's cremains right to my door, nearly three hours away from their location. When someone you love passes away, you have enough to deal with. It is reassuring to know that your loved one is in good hands with Florida Funeral Home.

Amazing service since the moment I made the call for pricing and process. The girl who answer (cant remember her name) but she was Great made me feel so comfortable throughout the process and paperwork, all was done on a timely manner, If I had a question I'd call and get a response right away even the owner I spoke with and It felt as if I knew him, definitely will recommend them as this was recommend to me. It was a smooth process from beginning to end 10 stars.

I was treated with respect and courtesy at all times, with the death of my mother which was a very difficult moment, Florida Funeral Home & Crematory was proficient, economical and sympathetic with my situation. My mother's remains were treated with respect & dignity like she deserved. The owner Ken is very honest and straight forward. Very easy to do business with. Thanks for your service. I would recommend your company to all in need.

I chose this funeral home based on the price of their cremation services. The manager was very helpful making the necessary arrangements. The viewing was held in a clean and modest chapel. However, they need to improve their customer service approach; after I purchase the services I made several phone calls to request information. The calls were never returned. Overall, I will recommend this business based on their price.

They close a 5 pm. Was told that if i made it there at 5pm sharp, id be able to pick up the ashes and certificates. The wouldnt wait a couple of minutes; not even 1! Lady on the phone told me they dont get PAID after 5. Talk about customer service. After driving for 45 minutes, i made it there at 4:59. Seems they are waiting by the door and darting out of work because no one was there to open the door.

Great Place, with wonderful people that I would recommend to others. They took care of me in my time of need, and provided extraordinary service. The wake was phenomenal and the staff was very understanding when we overstayed our welcome. Even in my grieving state, it goes without saying that if you show respect you'll receive it in return. God forbid another death, but I will definitely coming back.

From the very beginning we had such a pleasant and unstressful relationship with Florida Funeral Home, especially Alexis who helped and guided us through my mom's death. Not knowing what to do or any of the procedures after someone passes, Alexis patiently and thoughtful got us through this process. She was always there when we called and made this less stressful than it had to be. Thank you Alexis!

The particular woman who worked during the service was extremely insensitive. There was no remorse or understanding towards the situation at hand. She spoke with anger and annoyance. We were told to leave exactly at the two-hour mark even though she was late to open the doors in the first place. She also turned off all the lights, including the ones over the casket while people were still mourning.

Lack of communication and lack of a positive attitude for this place is apparent. The phone service is pointless. If you leave a message you have to to call back because no one returns a call. Seems to be every time I or someone else calls we are an inconvenience. Will be the last time. You try to tell Ken of a situation and he says that it is a lie... even though he wasn't around...

We made advanced arrangements with Ken Adair at Florida Funeral Home BTW No pushy sales people! We live in Hawaii and the time difference does not always match up but Ken went the extra mile and called us from his home to help. When my mom passed away January 11th 2021, They were so kind to my sister as they took my mother to the facility. Thank you Florida Funeral Home!

My son passed away and Alexis attended to me very well. She made the process very easy. To have a son die so unexpectedly, she was very compassionate, very understanding and patient. She knew everything that was needed to do and answered all the questions. I would highly recommend this place. They were also very reasonable and that mattered a lot. They felt my pain!

Don't even think about using this place. RUDE SERVICE, Dirty conditions. If you want to avoid adding more pain to your suffering of losing someone, then please don;t use this place. There are other inexpensive places in Miami, which can do the work for you. This place must be a disgrace to every funeral director in Miami. If I could give Zero stars rating I would.

Alexa and Ken they are great it was hard for me because it was my mother that passed away and thank God that Alexa made it very easy and smoothie just like Ken and everything was perfect.. Even Alexa helped me with some flower's and I had sent and she took care of the people with that company. Once again thank you for your help and service.. Joseph Del Cristo

The service was very bad and I called more than 2 days before he died and 2 days after he died and they told me that they were going to look for him and it is already the last day to pick up my brother at the hospital and they still do not go to pick him up what a pain the whole family is feeling right now so that they play like this with my brother's body

FL Funeral Home and Crematory was truly a God send. I am not a resident of FL and needed help making arrangements for the passing of my Father. Mr. Ken Adair made the process as easy as possible. His staff was a delight to work with and always courteous. Both he and his team went above and beyond what I expected. Highly recommended by my family and I.

My brother passed while living in Miami.It happened at the start of the Coronavirus shutdown so it was almost impossible to go there.Florida Funeral Home and Crematory was recommended by someone at the Hospital.I am very happy that I went with that recommendation. Ken and Alexis were both helpful and compassionate.Very satisfied with Their services.

It is difficult enough to loss someone and I can’t thank enough Florida Funeral Home for treating us with such kindness during this difficult time. Ken the owner, explained the process and went over paper work as fast yet informative as he could. He was very responsive the few times I called. I am very thankful for his words to my family and I.

Our family will be eternally grateful to Florida Funeral Home and Crematory. Our first contact was Alexis Rodriguez. We couldn’t of asked for more. She was informative and kind every step of the way. The Funeral Director’s professionalism under these difficult circumstances was exceptional. Ken gave a beautiful service for our mother.

Do NOT trust your loved ones to this disgusting people. Alexis and Ken Adair are beyond disrespectful, dishonest and careless. A full scale inquiry and search of business practices has started against them and their practices. These people are predators taking advantage of people who are in emotional distress - DO NOT TRUST THEM

Nuestra familia siempre le estará agradecidos por el trato y el profesionalismo en el manejo de los servicios de mi mamá . Siempre estuvieron en contacto hasta que sus resto llegaron a mis manos . Solo resta decirles que Dios los bendiga y mil gracias por todo . Att. Familia Salazar Rodríguez, Salazar Rosado y Santiago Salazar

My experience was very good the staff was very nice. The young lady who answer the phone was very helpful. Ken was on board all the time he made me feel comfortable when it came to my son cremation he explained everything to me. The cost of the service was at a good price. I'll recommend to anyone that needs there services.

Mi familiar falleció por Covid y fueron muy amables en todo el proceso, nos dieron la tranquilidad que necesitabamos en ese momento. Debido al Covid era obligatorio solo la cremación sin servicio. Hay que anotar que de todos los que cotizamos, fueron los únicos que mantuvieron el precio que ofertaban en su página web.

we drove from tampa and them knowing that told us to come which was on a Saturday. after 4hrs and ¹/2 of driving we finally get there and they tell we can't do anything because the manager Ken only works Monday- Friday. made us miss a day of work and waste money on gas apart from the mileage added to my car

My mother was killed and her cremation needed to be done quickly. I called Florida funeral home and crematory, their prices were fair and they were very patient and Informative! I was hung up on rudely once, however, it didn't phase me, as I had more serious matters. Ken was stern but helpful.

I used their service for my 26 year old daughter who was in a car accident. They handled the entire from beginning to end with professionalism and care. I highly recommend using this business. For such a tragic time they made the process less stressful. Thank you. Family of Tyanna Boston.

Had the unfortunate passing of my uncle during the COVID-19 pandemic. The staff at Florida Funeral Home helped with making sure that this was a smooth process and less stressful on my family. Highly recommend them for your family members final arrangements Thank you Florida Funeral Home

I would give 5 stars except my fathers ashes are not ground up enough and it's like stones. :( I think they rushed it and they told me to come pick him up and when I got there he still wasn't ready it was very morbid to think he was sitting there being cremated as im in the parking lot

Ken has gone over and above the call of duty with my family. I will always be thankful for his directness and capability of managing my crazy family! We had difficulty with the hospital and the DC but Ken stuck to it and made sure everything was taken care of. Thanks Ken!

Ken was very accommodating of my mom's wishes and our complicated schedules. She made it back home with no troubles and we were able to lay her to rest among the rest of our family members. Thank you for all your help and the kindness you showed me during this hard time.

De hecho es la cremación más barata que he visto, son profesionales , te dicen las cosas como son acerca del tiempo que se va a demorar el proceso, en su página de internet es muy fácil accesar a sus servicios y entender para poder comprarlos y se lo recomendaría a todos

Recently we lost a family member unexpectedly and a friend recommended Florida Funeral Home. Although it was a very difficult time, they made all of the arrangements without adding any additional pressure to the process. We are great-full that we chose them.

It’s a special place we’re they give you the best options for the Last fair well for your Love one I will definitely recommend this place for my family and friends and other people God bless this Funeral home and the people who work here …

Es un terrible lugar para llevar a un ser querido. No lo recomiendo para nada. Sucio, falta de higiene,la secretaria del lugar es una persona inhumana,déspota y de malos modales. Nada recomendable. No hay profesionalismo ni compromiso con lo que hacen.

My late mother was transported from NJ to FL and our funeral in NJ dealt directly with Florida Funeral Home and Crematory. It was very professional and they showed much compassion. It was extremely helpful during our difficult time. Thank You!

"I would like to express my deepest gratitude to Florida Funeral Home for the great service they provided during the difficult time of my mother's passing. From the very first interaction, their staff displayed professionalism, compassion,

The service has been excellent and our family is grateful with your assistance during this sad moment with the loss of our mother. We want give you our recognition for the excellence and your professional services. Thank you so much!!!

We needed cremation services during a very stressful time where two family members passed within 6 weeks and Florida Funeral helped reduce the trauma while still saving us a considerable amount of money for their services.

A pesar de el dolor insuperable de nuestra pérdida le doy 5 estrellas porque el señor ken y la señorita Alexis nos atendieron muy bien de una forma muy educada y respetuosos siempre fueron muy comprensivos muchas gracias

Alexis was extremely helpful throughout the whole process. Despite issues that had nothing to do with Florida Funeral Home, she went above and beyond to make sure everything got done in a timely manner. Thank You!

Florida Funeral Home and Crematory made this difficult event easy for our family. Thank you, they were compassionate and listened to our family. We are thankful that all the paperwork we were able to do it online.

Great people to work with. Ken helped a lot with the paper work and it went smothe. I was very happy that if went so well with no headaches on our end for such a difficult situation. Thank you all so much

With COVID and the sudden death of our father , Florida Funeral home made the next step which was so hard just a little easier for us. Ken was soft spoken, very thorough and walked me through each step.

Alexis the receptionist is so rude. Always giving excuses and lying. She is an inhuman person, despot and bad manners. LEARN TO HAVE EMPATHY !!!!! Ken Adair the manager, was very helpful over the phone.

Un servicio excelente con mucho profesionalismo y a un precio justo y razonable. Llegamos más temprano y nos adelantaron el proceso para que no tuviéramos que esperar. Muy buen trato. Muy recomendable.

1st day....took my name & #. 2nd day....(same girl said) give Director time he's with a customer. If they won't call back while I'm still Alive; what are the chances they'll remember me when I'm Dead!

I wanna tank Florida Funeral Home and Crematory in a difficult time they took great care of our loved one and our needs, are professional, compassionate, and helpful. I very recommend them to anyone.

Ken, Alexis and I think George were kind , compassionate and respectful. I appreciate their care and consideration. My brother was handled with respect and dignity. I can’t thank you enough

The whole experience from the initial call to the in-person pick up visit was wonderful. The staff is so friendly and helpful and took good care of us during such a sad time. Thank you.

My brother picked this place. I did not know anything about a funeral home. They were timely answered every call and was very helpful during this difficult time. Tammy and Richard

THE SERVICE IS SO RUDE, VERY AGGRESSIVE to customer service, VERY dirty the conditions of the place. I called for information, they treated me aggressively and hung up the phone.

receptionist is extremely rude, impatient, and apathetic towards family. if you cant show compassion and understanding for those who just lost a loved one find a different job.

No sirven para nada. Cobran por servicios que no prestan. No tienen ni gota de sentimiento por el dolor ajeno. Y se enojan cuando uno les reclama por los servicios pagados.

If I could give no stars I would. This is the worst place to bring a loved one that has passed away. DO NOT USE THIS PLACE!! I repeat! DO NOT USE THIS PLACE!!!!!

Very professional, compassionate and gets things done properly. Ken is a great listener, and explained everything I needed to know with a lot of patience.

This type of service is never easy. Ken was always easy to talk to and explained the entire process very well. I would recommend them to everyone.

The worst attention that you can find really bad service I went and the attention was bad bad service and worst they don't know what they doing

During such a difficult time in a person's life, the staff at Florida Funeral Home and Crematory was kind and understanding. Thank you all!

Excellent service, very professional. I have never been through this before and they were always there to help us and support us.

Es una buena opción para los que tienen un familiar fallecido y menos costoso que otras funeraria y muy buenas atenciones

Between my Father, and SO most recently.. They were very comforting..for my brother.they go out of there way.thanks guys

Great service and pricing, all my questions were always answered and they explained the entire process of everything.

This place doesn't accept babies, what kind of funeral homes makes distinction. We are all humans big or small

I've used Florida Funeral home for my Mom and Aunt recently, Very respectful and compassionate staff.

They provide an excellent service, all the time inform you the next step of the process.

Muy profesionales. Tienen mucha paciencia con los familiares que son los dolientes.

The service was excellent from the beginning to the end, Thanks Mr. Ken Adair!!!

Alexis and Ken were so helpful. Thank you for taking such good care of us.

Muy profesionales, me ayudaron con consejos en ese momento difícil

Thank you guys so much for taking care of my sister.

All on time pespectul.good price and everything ok