They actually charged me twice for a over draft fee that I actually paid no bull really disappointed I called customer service to actually dispute this and they could not work with me also my business account was on hold with my hard earned money because suspicious activity for almost 2 months horrible

Worst and slowest bank I've ever dealt with! Originally opened my account because my direct deposit goes in a day early but now it's not even really worth it. They only have stupid little convenience store atms so to make a deposit you have to deal with them 45 minutes to make a deposit! Horrible!!!!

I love this bank. It's convenient and the employees are helpful and friendly. The only negative thing for me is that being inside of Walmart means there is no drive-thru service and it's a little crowded inside the bank. Otherwise I would give it 5 stars.

So, there's 6 people waiting to be helped, yet 2 employees are just standing around doing nothing ?!?!?! Samuel even if you wanna stand there & do nothing, keep your opinions of which booties you like to your self. (Imagine that was your daughter/Mom)!!!

If I could give a 0 star I would. Worse bank ever!!! Horrible management. The manger sits in the back while there's a huge line, they take forever to assist you. I closed my bank account over the phone, came to find out they never closed my

Very bad experience with the manager, i was simply asking an employee about my direct deposit status on a closing account, and he interrupted my conversation with one of his workers to put my business out infront of everyone. I wasnt there

The worst service I've ever experienced at a bank. They lie to you day after day about their "policies" and claim they have no manger or supervisor. I will never come back and I highly recommend this branch to nobdy! Don't waste your time!

They are not welcoming to the customers! They do not inform you of everything that they are doing. I cashed my check and told them to make it available the same day. The teller placed a hold on my check and acted liked they did inform me

Horrible, don't waste your time at this bank. It's a 20-40 minutes wait everytime I come to this bank, no matter what day of the week it is. They aren't sure about their policies etc. They don't care about their customers or value their

This branch will charge your account random fees and late/overdraft fees for no reason. If you ever take out a loan they will take out your payment for you same day as you get paid with additional fees even tho it’s on time and without

STAY AWAY FROM THIS BANK!!!! THEY ARE THE WORST... NO ONE KNOWS ANYTHING... YOU ASK A QUESTION AND GET TOLD SOMETHING AND FIND OUT IT WAS INCORRECT. THIS HAPPENS ALL THE TIME NO MATTER IF YO GO IN TO THE BRANCH OR CALL. IF YOU NEED A

I love this branch. Never been serviced better with any bank. They are all helpful and never had any issues with them. Not like robots they are personal and friendly. The manager is really great . It all starts at the top !

Been in line to see a bank teller for 45 minutes now at 9:30 am in the morning 1st Convenience Bank is by far not convenient at all I don't even need to deal with this crap CHASE here I come!!

This bank will not exchange CASH for a roll of quarters unless you have an account! Not all people are locals and travel during this pandemic as we are critical workers. Disgraceful!

Worst bank ever! They always have issues with their system. You go process one transaction and it takes forever! Employees are rude and especially the manager!

The bankers are all very nice and helpful. I have had a great experience with this branch. Never rushed and they take the time to answer all my questions.

Not convenient at all. They take forever to give you funds when u deposit a check, they make you wait forever when you call and they are soooooo slow.

Excellent service so far ! Never Judge or condemn institution's or anyone simply out of hearsay, unless personally they've done you shtty

This lady name Reyna that work their was kind polite. I hAve had bad experiences with other bankers, but always has a positive attitude.

This place is horrible, they dont care about theor customers. I waited the longest and dont apreciate the customers time.

They with hold information, flirt with they manager right in front of customers.

Worst bank, really bad customer service, they don’t care about their customers!

Excellent service, the tellers know your name and always quick to smile.

They don't want to go out of their way to help when you have a problem.

Never had bad experience. Love this bank and will continue with it

The worse bank ever never bank with them I'm mad I gave the 1 star

Sucks nothing in the app for this bank even works good either

Justed wanted banking hours and u don't show when u close

No one cares on this place bad service

Great bank great service …