They need to update their google info when I push the location that I wanna call which is Walmart on Samual why does it only give the main customer service number and not the location I sat on hold for 30 minutes when I could have call the location and someone would answer immediately

I will try to change this bank, I have tried to withdraw 1,500 a couple of times and they want to give me 10 and 20 bills that because they don't have 100 bills, I can't believe that a bank doesn't have 100 bills and 50 minutes waiting in line for nothing …

‍♂️ it's a bank. I don't see the issue. Plus they have an Express lane for deposits only which is perfect for me. I wish they would get ATM machines that accept cash deposits. Or get those free standing machines like other banks for drive through. …

I don't know if some of the positive reviews are sarcasm or not. This is the most understaffed location with the slowest service (a minimum of 15-20 standing in unmoving line). If this branch was not where it is now, it'd have been shut down

Tried to buy some rolls of quarters and you have to be a customer of theirs in order to do that. They are in a Walmart and won’t let you just get some quarters. It doesn’t encourage me to open an account...

Horrible customer service very rude ... horrible waiting time ... the girls who work there have no idea what they are doing soooo unprofessional bank.. I’m going to look for another bank instead .. …

The line here is always long. There are registers that are open that can be used while still adhering to covid 19 rules. Lazy workers that dont care about you. Ridiculous.

The worst banking experience I ever had they've been stealing my money I can't use the card nowhere but Walmart customer service is lousy I'm closing my account now

I have been there customers for several years and I am happy with there service. Several associates do speak Spanish if you need . I highly recommend them.

Been banking with them since 08. Very friendly, professional, and personal kind of people. Thanks to people like Mr.Woodley,and Shameka Davis.

Two of the young men that helped me there are very helpful and very nice and polite and every time I go they help me I have no complaints

The bank is wonderful but the Walmart site has quite a long wait, 20 minutes with three people in front of me. Not a Convenience!

This is the worst bank. rude customer service the people working here is really slow they don’t care about their costumers

Your service is so bad take long time to attend a person always is the same every time that I came over here.!!

Worst customer service I have ever seen. Makes you feel like a bunch of middle schoolers are working there

This Bank Is Slow and the workers don’t care. They have side conversations and only allow like 2 workers.

Do not open account here they are very rude and do not help at all. They do not care about you.

Bad service , negative attitude.Gina Garza needs to be retrained in good customer service .

Just opened my account. Mobile app doesn't let me download it so...am alittle dissatisfied

Always is the same too much time on the line.!! Every person is complaining about it ..!!

Excellent bank, great, helpful workers, very convenient inside Walmart.

Please don't come here please please please please don't come here.

They are slow and rude just go to a different one

Swear they are the slowest BANK IN JESUS NAME.

Very rude Customer Service ..

Waiting line is unbelievable

So bad customer service!

Always a long line!!

Its open everyday

Very friendly