Fairy Chimneys Travel

87 reviews

29 Morton Rd, Burwood VIC 3125, Australia

fairychimneys.com.au

About

Fairy Chimneys Travel is a Travel agency located at 29 Morton Rd, Burwood VIC 3125, Australia. It has received 87 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9AM-5PM
Tuesday9AM-5PM
Wednesday9AM-5PM
Thursday9AM-3PM
FridayClosed
Saturday9AM-5PM
Sunday9AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Fairy Chimneys Travel: 29 Morton Rd, Burwood VIC 3125, Australia

  • Fairy Chimneys Travel has 4.9 stars from 87 reviews

  • Travel agency

  • "Fabulous experience! I've just returned from an amazing solo trip, 3 weeks in Turkey organised by Marcus of Fairy Chimneys Travel"

    "My experience with this company has been absolutely fantastic! After going back and forth with several change requests, my consultant remained very professional and patient with me"

    "I recently used Fairy Chimneys Travel to plan a trip to Turkey"

    "We have purchased our family flight tickets for couple of times from Fairchimney Travel"

    "Fair Chimneys were a great help when we had to evacuate a family member from Ukraine - the owner Marcus took personal attention of the matter and booked her on one of the last flights out of nearby Chisinau, Moldova to Australia before the Australian Government deadline"

Reviews

  • Jill Wells

Fabulous experience! I've just returned from an amazing solo trip, 3 weeks in Turkey organised by Marcus of Fairy Chimneys Travel. As this was a last minute decision, there was limited time. Upon an initial discussion with Marcus on a Friday afternoon, who is very knowledgeable on all things Turkish, I was most impressed to receive a suggested itinerary, flights, tours and hotel suggestions by Monday. The itinerary was fabulous, a mixture of sightseeing, tours, some private others in a small group, mixed with leisure, and free days across multiple locations, which included internal flights. One of the many highlights was staying in a cave hotel in Cappadocia and taking a breathtaking balloon flight, plus a wonderful 5 days spent in Bodrum at the beautiful Titanic Hotel. The Instanbul representative Ibrahim was also outstanding, he was very attentive, keeping in constant contact regarding pick ups, drop offs, checking in internal flights and also ensuring I had arrived safely at each destination, which made me feel I was not entirely alone. From start to finish the holiday worked like clockwork without any hiccups, Many thanks again Fairy Chimneys for this unforgettable experience.

  • Serap Swida

My experience with this company has been absolutely fantastic! After going back and forth with several change requests, my consultant remained very professional and patient with me. Before I was recommended to try Fairy Chimney, I tried 2 other well known travel agencies who a) never responded to my initial query, b) after following up, still never got back to me despite saying they would , c) eventually one of them told me that I would need to pay a consultation fee to receive a quote but still never got back to me with a quote. Fairy Chimney’s turn around was pretty much always within a day-and I had a big trip with a few countries and dates that needed to be worked around. He never showed any annoyance and just kept coming back with options. My consultant explained everything in such good detail using language that I would understand as I had some complicated travel arrangement requests…anyway, the list goes on but he was truly great, with the quickest turn around, best service and best prices. I have already recommend him to 4 of our friends-will never use another agent from now on. Thanks heaps FC, I would have black listed me after all my requests!

  • Mark Sinclair

I recently used Fairy Chimneys Travel to plan a trip to Turkey. I have to say, I was thoroughly impressed with their service from start to finish. First of all, their website was easy to navigate and had a lot of helpful information about the destination, including tips for what to see and do, where to eat, and where to stay. I was able to browse through different options and find something that fit my budget and preferences. Once I booked my trip, Marcus and their customer service team was fantastic. They were responsive and helpful with any questions I had leading up to my departure, and made sure I had all the information I needed for a smooth trip. During my trip, everything went according to plan - my accommodations were great, and I had an amazing time exploring the destination. Overall, I would highly recommend Fairy Chimneys Travel to anyone planning a trip. Their service was top-notch, and I felt like I got great value for my money. I will definitely use them again in the future.

  • Koala Downunder

We have purchased our family flight tickets for couple of times from Fairchimney Travel. They are very experienced in all areas of their work. When we were traveling to our destination we wanted to stay over at an other country for couple days. They arranged all our hotel, as foreigners to the country. They guarded us by maping out where to go in the airport where to go on our transfer buses. They acted if we were their family I recommend anyone who what’s to travel overseas. You will be in safe hands

  • Alistair Birch

Fair Chimneys were a great help when we had to evacuate a family member from Ukraine - the owner Marcus took personal attention of the matter and booked her on one of the last flights out of nearby Chisinau, Moldova to Australia before the Australian Government deadline. He also helped us arrange Wheelchair access for the family member and supported us in arranging for her to travel with non-standard paperwork. Highly recommended.

  • H D

I can’t thank Fairy Chimney’s enough! Especially Daghan! Assisted me with booking my senior mothers flights, without even asking I was provided the best route with hardly long stop overs. This is my 3rd time buying my airline tickets from Fairy Chimneys and the whole process was prompt and on point! Highly recommend these guys! Keep up the great work!

  • Yvonne Boonman

Marcus provided much needed, last minute assistance with a self-planned trip to Turkiye. What a relief! He was so quick, efficient and friendly, keeping me informed every step of the way. The affiliations that Fairy Chimneys Travel has with local offices in other countries made all the difference. Highly recommend. Thank you!

  • Emir Montazer

I would highly recommend Fairy Chimneys Travel to anyone who is reluctant booking their travel online. Marcus made the time to understand my family’s travel goals and customised a travel plan which worked out to our satisfaction. If you are after a personalised experience, we highly recommend Marcus and Fairy Chimneys Travel.

  • Jansin Goldring

Excellent would summarise my travel arrangements by Marcus Falay. I have been lucky enough to have known him for the last 15 years and always used his travel agency for my trips around the world. He is always very professional and trustworthy. Therefore, I don’t have to worry about anything. Thank you …

  • Karun Gupta

Awesome responsiveness from Marcus Falay. I requested ticket options at 2pm today. Marcus turned it around in 4 hours and by 9pm we have tickets confirmed, payments made, set to go on 6 week trip to Turkey and Europe . 10/10 for speed, accuracy and understanding customer needs. Thank you Team Fairy Chimney !

  • Songul Yasar

I would highly recommend Fairy Chimney Travel to family and friends. My recent travel experience has been managed and handled with utmost support and professionalism by Burhan. I am grateful for the quality service he has provided for my family and me, and for making our travel experience stress free.

  • Janan Hussein

it only took me one phone call to have all my questions answered in a very informative manner by Marcus. i was able to book in my first flight after COVID.. Marcus was very prompt ,helping and leading with my booking information. Great service will defiantly book with Marcus from now on. Thank you

  • idris muslu

Thanks so much for your professional customer services and especially my mum and all our family members really like using your ticketing services and it is valuable for us. We strongly recommend Fairy Chimneys Travel to everyone. Once again thanks for your service and it’s always trustworthy ;))))

  • Sena Yesilsancak

Fantastic travel agent, we used them in the past and really pleased with them, highly recommended. Especially Mr. Burhan is awesome person. Last time, despite of we bought our ticket in our country, he helped to every detail for our ticket and flight procedures. Really this agency is number one!

  • ser mag

i booked over the phone and considering i havent meet burhan before he took care of everything for me from insurance to booking my flights. everything was taken care with such professionalism. no headaches no problems. i thank him for a smooth holiday. very professional. thank you so much

  • Sibel T

Thank you Burhan abi for finding us a really affordable priced ticket, especially after the price spike post covid. Everything was smooth and we had no complications through the journey going up to Turkey and back. Highly recommend to anyone, very reliable and responsive. …

  • ICT i9Education

I was referred by a colleague to Fairy chimneys travel. I was immediately satisfied when I first discussed my travel needs and changed a few times . They weren’t troubled at all just focused on ensuring my ticket date and times met my requirement. Highly recommended. Jake

  • Sanja Sadik

We have been booking travel through Fairy Chimneys for years and they have always been very responsive and super helpful. I would highly recommend, they will ensure everything runs smoothly and you can enjoy your holiday stress-free. Thank you Marcus and team :)

  • Asli Topal

Working with Fair Chimneys was a very pleasant experience. Burhan was a very professional and nice person to work with. He helped us get our plane tickets in under one day for the same day. We would 100% recommend their travel agency if you need to travel.

  • Humeyra Yildiz

Have had a great experience with Burhan who’s been so helpful with finding me and my family great tickets and so patient with our indecisive dates ! Thank you once again! Fairy chimneys travel is highly recommended for all your travel needs !

  • kadir karakoc

Fairy Chimneys Travel made my recent overseas trip easy and less stress. Staff members were so supportive and knowledgeable with the Covid-19 travel restrictions and requirements and also they helped me to go through the necessary documents

  • E K

Marcus has been a tremendous help recently on our Turkey trip. Especially over the busy Christmas & New Year period with all of the Covid, Vaccination, PCR Testing, Permits & Certificates required in both leaving each country & arriving as

  • Yasemin Mustafa

My experience has been very positive highly recommend Fairy Chimneys Travel. They listened and understood my requirements as we are about to travel with children and wanted to ensure efficiency in our route and the times were suitable for

  • Sofiye Go

I would like to express my appreciation to Marcus for being proffessional,knowledgeable and patient in booking our travel and for giving the best service. I want to thank you for your guidance and displaying total honesty regarding the

  • Aysin Celp

Got me a very cheap deal with in 30 minutes of our conversation couldn’t be more happier with the results. They were very helpful. Thanks once again Daghan highly recommended for all your travel needs, couldn’t be more satisfied …

  • Muhammed Sezgin

Fairy Chimneys Travel helped me to purchase tickets numerous times during these difficult days. Burhan has amazing customer service. I highly recommend the community to purchase tickets from Fairy Chimneys Travel.

  • jack forrest

Marcus was absolutely excellent in organising our trip to Istanbul and the historic sites of the Dardanelles and the Aegean.Professional and responsive at all times with terrific local agents.Highly recommended.

  • Mordy Fencing Pty Vic Ltd

We had a very effortless travel as they made very accurate timings for transfer flights between countries. A very professional team. I would definitely recommend for hassle free flights.

  • Tamer Yaman

We have been a customer of Fairy Chimneys for over 15 years. Mr Burhan and his team are very helpful and friendly and always work to please there customers.

  • Esra Deniz

Thanks to Dağhan for finding me affordable tickets on the dates which I needed it. Also quite friendly and helpful team.

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