My experience here was awful. The cashier was unable to complete an exchange and I had to deal with the rude, unempethatic, and disrespectful manager. He refused to exchange a product because the product I wanted to exchange it with was 10 cents CHEAPER. He did not apologize for it or put any effort whatsoever into helping me at all.

A couple staff members seemed agitated with me when asking about the whereabouts of some products were, and only pointed and said "over there" when asked. However the cashier was sweet, and the store was laid out nicely. Heading back there soon, and hope to have a little better experience

I was there just recently and saw big changes. A pleasure to shop there. Also, lots of stuff on sale, and Im coming again soon. Also, I didnt see that annoying and harrasing security everybody complain about, which is a great relief ;) masks off!! Freedom!!! :)))

I went for sewing machine needles. I think the place was big and organized. I wasn't there for too long to go into more detail. I take one star because even though I was cheerful and polite, the cashier seemed disinterested towards my pleasantries.

Well I'm going to have to agree with Jenny below and a few others that have given bad reviews. And if we do it's because it is deserved. We went in to look for fabric to cover carpeting on a floor. We looked around for a while and you could

I was at this location on Sunday Oct. 9, 2022 and had the worst shopping experience of my life! The cashier named Leo was extremely rude and unprofessional. He was not willing to answer customer questions or help them. You would think he is

Really bad interaction with an assistant manager named Malu. Treated me and my friend badly while we were there, and made us feel silly for the questions we asked. Also caught her bad mouthing us to her staff. Other staff was very friendly,

As I was shopping I lifted my mask a bit to take a quick breath. Didn't remove or lower it and super fast like she was waiting around the corner the security guard came and told me if I couldn't keep it on she would kick me out. Again ...I

I will NEVER shop here again. As soon as I entered the store the security guard gave me a horrible look. I was watched and followed around the store, I’m assuming because I’m a young person and the clientele is usually older. This annoyed

Not usually a fan of being called incompetent...so wasn’t happy when your employee Gina did so. I asked her where the blackout fabric was. She told me to ask the girl at the front cash. I told her that another employee told me to ask her.

I had a truly horrible experience from this store. They did not tide up or organize their products and as I just grabbed a fabric piece from the floor, one of their clerk just showed up and blamed me for this mess. Come on, it's their job

I will no longer be shopping at this location, the customer service was terrible. The lady cutting the fabric for us today, made my daughter cry. My daughter was interested in making a skirt . When we asked if we could see how much 5 m of

Real racist vibe at this location. Had a qs, employee couldn't answer it so she directed me to the manager, who was busy at the cash, so i waited. A random white old bag starts yelling at me 'theres a line'. I wasn't budding. I responded

Popped in to grab some fabric for a halloween costume and was shocked at the horrific customer service. Saw a manager yell at a women and refuse to break a 100$ bill. Didn't say he was sorry for yelling at her or even attempted to ask if

This was my first time at fabricland; I came to prepare for my wedding and I left after being absolutely belittled by the staff. Why is the store operated with such little efficiency? Where are descriptions of how this business works? Or

Appalling service. The manager is dismissive and rude. Other staff refused to answer questions and spoke in Farsi in front of customers. This is not appropriate. I expect a higher standard for customer service. Very disappointing. I will

This store is one of my happy places. I was so sad a many years ago when our closest store was closed for condos, so I was elated when this one opened. It had been hard to find stores with a good selection but this one is great. So far

Worst Fabricland ever. Customer service is unacceptable. The lady and a man, customer associates, AND a manager were lying and covering each other. No name tags on the customer associates, no any attempt to assist the clients, to offer

I wish I had read the reviews before driving 24 minutes to this store yesterday. I visited this location for the first time yesterday, and agree that the customer service was very bad. No greeting or eye contact from any employee when

As a business owner, I am horrified that an establishment is allowing their staff to be so ignorant and disrespectful towards their clients. I will never support any business who treats their clients the way I was treated today. The

I went to this location On Jun 2nd one of the salesperson was not helpful and she was also moody. She has long grey hair she was kitchen curtain area. I reported it to cashier I hope the cashier passed the message to the owner.

This is a small store with little selection. I was so excited that a fabricland moved so close to me but every time I go in here they have nothing I need. I'm talking about fabric, buckles, accessories... The list goes on.

The first time & last time I went to this location was because I only wanted to buy 1 spool of thread. The cashier after she was finished with my sale spoke to someone else that sounded like she was complaining in Spanish.

Basically everything is well priced, but honestly I’ll only ever go in there now if the nice Asian girl is working. She’s really a sweetheart, but the workers that I had today ( sept,5,2023) (5-6pm) were god awful!

The associate who took my phone inquiry was super helpful. However when I arrived at the store the reception was rather distasteful. I asked where to find grommets and the associate didn't speak English. I

The place is spacious, I think they have a lot of fabrics to choose from and it’s easy to see all the fabrics they have. The staff is ok but not eager to help and also not too pleasant. Nothing wrong

I went to Fabricland to buy some stuff for sewing. I went in, left my bag on the counter, while I was choosing the colour for the fabric, and the salesperson asked me to remove my bag from the desk.

Very good place to find all your fabric and home decor needs. They also have patterns and art and craft supplies. Their sales are pretty good, specialty if you have the membership card.

Again, within a span of a few months I encounter a very rude insulting behaviour of the same sales person. This time the lady in front of me kindly let me go in front of her – I even

Great products, fashionable fabrics and great customer service. Store is well arranged. It's easy to find what you're looking for. I had a great shopping experience.

Unfortunately. They don't provide a professional customer service!!!? The lady who is manager doesn't listen to me. The young girl Chinese also is so rude.

This store has a wide selection of fabrics. All fabrics have clear price tags and material composition. Clearance section has interesting deals.

Terrible customer service from both cashier and store manager at this store. I will try to avoid visiting this store in the future.

Great selection of fabrics and great prices. However, rude and surly staff. They take forever to cut fabric, leading to long

I have been coming to this Fabricland location for the past year and I have had the best experience with every employee.

Staff there are really rude.I agree with all the people saying it.I just go there because it's very close to my place.

The store itself is pretty organized. The customer service is horrible. The personnel was very rude.

This place is great a lot of fabrics , the price is good and friendly staff

Always great service and solution for your materials needs, thanks

Lovely place, clean and organized. Fabrics are also well priced.