I have bought a car from Evan halshaw in Batley and I was so happy with the car at the first but it broke down within a month and again after another month so I decided to contact them. Firstly they said My warranty had finished when it didn’t and after constantly arguing they allowed the repairs required and gave the responsibility to Leicester as this is where i live. However, this situation has not only made me fed up but also the other people I’m having to get help from. First i go to drop of my car which was absolutely okay and then there were many repairs required for my car which means i was sold a faulty car. The repairs were made which took a week and i went to pick up my car on my own as a female that has just passed recently. As soon as i go pick up my car it breaks down again right outside the dealership so there were more repairs that were needed that were not done. Not only that as i break down i wasnt to sure what to do so i ask a worker from the gates to help me and get someone however not only was he rude he said he won’t help me. So i went inside and it took 20 minutes to find the manager for him to not help me or even try to talk to me. It then took another 10 minutes for the technician to come as he had paperwork to do to move my car. This is absolutely ridiculous i have never revived such terrible customer service from anyone it has put me in an state. As a female i felt discriminated without any help, some sort of guidance or anything would have been nice. The only nice person there was Mohamed who was trying to reassure me. However, it has now been 3 weeks and they are still waiting for the part to arrive and are keep making excuses. Last week i called they said the part will arrive this Tuesday and today i call and the they said the part will not come till next week now. It is absolutely ridiculous, even when contacting Batley where i originally bought the car from they were so unhelpful as they didn’t give me courtesy car and with my grandmas health and hospital appointments I’m having to waste a lot of money on ubers when I have a car. They haven’t also given me any reassurance anymore and no sort of compensation. I advice you guys to not buy a car from Evan Halshaw as not only do they have terrible customer service they will sell you faulty cars.

I just brought a car from Evans Halshaw and I am extremely impressed and satisfied with the car and the amazing customer service. Firstly I would like to say Humza is an amazing car salesman, he was the one who assisted me in this purchase and made it a very smooth process! Very helpful and understanding and made me feel comfortable and welcome as soon as I came in! He answered all questions I had about the cars which I was deciding between, he also valued my vehicle which was hassle free and so quick and convenient as there was no messing around, within 30 minutes I knew what I was being offered which made me confident in my decision of purchasing the new car. As I was deciding between 2 options, Humza recommended for me to go on a test drive so it would be easier for me to weigh my options which was great as I felt at ease knowing I wasn’t being forced into purchasing something I wasn’t sure about & he was giving me a lot of useful information about the spec and key features which was handy as I was then able to see which car was better suited for me! Even when I came to collect my car Humza had the same excitement as I did which was lovely to see! Thanks to Humza, I’ve got my car and warranty all sorted and after this experience I would definitely recommend to others and would happily purchase a vehicle again! ⭐️⭐️⭐️⭐️⭐️

Worst customer service ever. My car was broken down I call for assistance and when they were unable to fix it. The assistant was trying to called them to ask which garage he should tolled the car to, he called them for continuous 1 hour and nobody answered the call. I told the assistant they have one in Milton Keynes. He gave them a call and they told him they deal in ford car so they can’t repair it. He went ahead to ask them about courtesy car and they said they don’t have one available. They can only get me one on the 29th of June. The assistant told me he really needs to speak to Leicester brunch so that he will know what to do. The assistant had spent 4 hours with me and had no idea where and what to do with my car. When he said am sorry I have spent so much time with you and nobody is answering the phone am sorry I have to leave you. I made a decision to take the car to a garage. To fix it myself! Till now I’ve not been able to reach them. So if you are thinking of buying from them then please stop and think again.

I bought a 2020 Range Rover Evoque in June of 2023. The car came up with car service warnings on the dash board from the fist day. I complained and had to take the car in few days after, It took them 4 weeks to order a reader to check why the warning lights are on (Apparently, they were buying time to exceed 14 days money back). I have since taken the car back 5 more times, with the same warning lights coming on. I have had to take taxi's back and forth even in the rain from the car dealer. Imran who sold the car was very unprofessional and unempathetic when I complained about my ordeal. I guess they are just after the money. Peter Jones (manager) said paying for taxi's back and forth is at my own expenses with zero empathy. I have had to take time off work on each of my journey to Evans Halshaw Leicester. I emailed a complain and no feedback yet. Never have I had a problem with previous cars. I would never come back and never would I recommend.

I bought a car from Evans Halshaw today and I am extremely impressed with the car and the staff that assisted me. Thank you so much to Humza and Ashley for all of their support. I had recently been in an accident and Humza was very supportive and friendly when I was test driving the car- which made me feel more confident and at ease. The whole process of buying the car was easy and quick. Humza talked me through all the details and was able to answer all the questions I had. Humza was extremely positive and informative and shared my excitement in buying the car. He helped talk me through the finance options and even helped me choose a care plan. I collected my car today and Humza sat and was very helpful in talking me through the car’s features and systems. Thank you to Ashley for also helping with the collection of my car and both staff members are an asset to your team. Thank you again!

Worst customer service experience ever, my cars gearbox went and I had to have my car recovered from them as they voided my warranty and won't help replace the gearbox, I've not had the car even a year! To top it of they said today I could get a courtesy car today! To then call me while I'm at work not able to answer my phone to try to say I can't have it when I've already been without a car for 4 weeks! So now I'm having to hire a car yet again out my own pocket and pay for the finance for a car that's not fit for purpose still! How they treated me is disgusting and as a single working mum I'm now struggling and stressed out to the max! I will be taking legal action now I'd avoid this place. They have now asked me to contact them but I know I won't change the outcome as I've had to pay out to have it fixed myself my advice is don't buy a used car from them. If you buy go for a new one.

Really regretting purchasing from Evans Halshaw due to poor communication and problems I have had with my car. After buying a car which has broken down twice in the first two weeks of owning it, I feel as if I've been left with a car I don't trust. It has more marks on it since being returned to me, which has become a blame game. I have experienced a poor line of communication all the way through, having to continuously prompt a response whilst being passed from one department to another. I am mainly writing this response as when I bought my car, they were fairly pushy to get you to write a 5 star review on Google. So I have deleted that and given my honest review this time. Normally not the type to write reviews but honestly feel mentally exhaused after my dealings with this branch aver the past month.

I am not happy with the purchase of my 2020 Range Rover Evogue which I bought in June 2023. I have taken the car back for the same complain more than 10 times. I sent a complaint in through their complain procedure with no response till date. No phone call or follow-up from the complains team. Peter Jones (Sales manager) of Ravensbridge Dr, Leicester LE4 0BX, has stated he wont replace my car because I left a genuine and honest review. I am hypertensive and you all can imagine how this is affecting me negatively. All I ask for is a replacement as this car has gone through diagnostics and repairs but the same issue persists. I will continue to post my review until I get a satisfactory outcome.

Detailing long experiences I have had with this garage, I find the customer service to be very good. The staff are always friendly and polite and professional. They helped me out when I had wheel alignment problems and gave me a free health check and found the problem. They recommended a garage close by who would fix the wheel alignment problem. I always get my service and mot here because the service is transparent and professional. To prove this the mechanics always give you a video to your email to show what they have checked and will show you the problem they have identified, which adds confidence and honesty for the service they provide. Keep up the great work.

An apocalyptically poor buying experience. Purchased a 4 year old vehicle from Leicester and found that it had - 2 illegal tyres, a failed fuel injector, cracked windscreen washer bottle and worn bushes. Painfully difficult to get anything repaired - had the car 3 weeks and the garage will have the vehicle for 8 days (8 days!!!!) to repair some of these faults with no courtesy car. I will have to repair bushes and replace tyres at my own cost. Ran out of energy trying to get repairs authorised and can't be without the car for any longer. Avoid these Cowboys at all costs - go somewhere reputable like Swiss Tony or Boycie. Buy here at your own risk...

They didn’t do what the customer said because I a their regular customer I was gave them 3 more customers and today I was booked in for service, tyare change and then for MOT and I was clearly mentioned that first do service and tyre change and after that do the MOT but they are started MOT before changing the tyre and I know about the tyre of my car it’s need to be change so they didn’t done it and before that they start MOT and only because of the tyre my MOT is failed. Very very bad service of the staff without understanding the situations and explaination

Sold a rather smart looking Seat Ibiza coupe today to Evans Halshaw used car centre. We dealt with Shabz. Excellent and friendly service. Our Appointment was at 12:30pm it took about 45 minutes and the money was received into our bank account same day. No hidden admin fees, no waiting days for receipt of funds. No haggling over the value or trying to reduce the valuation down at the appointment. A really good 5 star experience. Definitely recommend Evans Halshaw vs any of the other online car buying websites.

Had my service carried out at the Leicester garage, dealt with Jay and Dillon from booking to completion. Very easy and full explanation given on the car with a complimentary car wash thrown in! This is the first time I have ever had a service for a car with such care and attention. The mechanic even took time (from his lunch break) to have a further chat to understand any issues experienced to make sure they did not miss anything. Superb service and definitely a garage you can trust in Leicester.

Popped into this dealership yesterday not knowing if they would have something or not. Found a car I liked and our sales person Humza was so helpful and patient, not pushy in the slightest, really relaxed and easy to communicate with. We were there for a couple of hours being quite thorough after being stung with an old car (Not from this dealership) and he was so patient and human about it. After our experience I would definitely recommend and use again.

I recently bought a car from Evans Halshaw and I am extremely impressed with the car and Humza who I dealt with for a lot of the process. They were very helpful in giving me all my options and tailoring the purchase to suit me. The whole process of buying the car was easy and quick. On collecting the car Humza showed me all the features & even helped to set up the car so it was ready for me when I drove it away.

Ransford was our sales advisor at the Leicester Branch. His approach was very welcoming and made me feel comfortable as a first time buyer. He had patience to show me through the different variety of cars within my budget and did everything that he said he would do to make sure my car was ready in time with no hassle. I will definitely recommend Ransford because of his knowledge and expertise!

Really good experience with Evans Halshaw. Imran was helpful and informative from start to finish during the process of trading in our car to purchase a new one. Communication was very clear whilst waiting for our chosen car to be delivered and Imran kept us updated every step of the way. He made the exchange and purchase very simple and hassle free.

Just brought a eco sport from the salesman Humza Subedar very good, attended to our wishes. Even after we purchased a vauxhall crossland, I couldn't get used to this vehicle and it's clutch, but after 24 hours we took crossland back and got a eco sport, which we love.. Evan halshaw need to keep this staff member. Very good with customer services

Just purchased a car for my son from Evans Halshaw and was helped by Ransford, the sale person who made the whole process really easy. He took us for a test drive and explained all the features of the car. He was patient and listened to what we were looking for and helped by giving good advice. Would definitely come here for my next car.

Very very smooth process to sell my car. Had a quote online, and booked an appointment for next day. Got taken care of by Imran Moosa, and in less than 30 minutes I walked away with my car sold, my finance settled and everything taken care of. That same day I got the money on my account aswell. Couldn't recommend more. Thank you Imran!

I purchased a car with Imran this week, and received excellent service in the dealership. I saw the car online, visited, test drove and took the car away the same day. The entire process was made quick and easy. No one in the dealership was pushy at all, everyone was extremely patient and helpful! Would recommend, thank you!

I had my humble vehicle serviced at Evans Halshaw in Leicester and was best pleased by the experience I encountered. Both, service and sales teams welcomed me friendly, executed the service swiftly and priced it fairly. Special thanks to Mr Miles for his outstanding customer service. One happy customer!!!

Used Evans Halshaw a few times this year and the service department have been brilliant. Jay has been great at keeping me informed and always calls to update with progress. Something a lot of big dealers fail to do. Car always comes back spotless inside and out too!! Thanks guys

I've been to Evans Halshaw multiple times over the last 7 years and had 3 cars from them, wouldn't go anywhere else and the guys are always happy to help. Always consider my best interests and go the extra mile every time - especially Ashley and Imran. Cheers guys skrr skrrr

If you are a woman, probably best not to go with this company. They wolf whistle at you out their vans and make themselves look rather silly. Maybe don’t do it in the van with your big logo on next time. Edited: Just to clarify, were also wearing Evans jackets too.

We bought a car from Evans Halshaw this morning and we are impressed with the car and also with the salesman called Humza who assisted us, especially us being deaf, so he was making sure we understand him by using paper and pen. Thank you for your patience, Humza.

Excellent sales and service for my daughters first car,it can be very nerve wracking but Humza was brilliant and put her at ease.would highly recommend them to anybody wether it's first car or service. He has been absolutely superb throughout the whole process.

Bought a car today from evans halshaw. They were quick to respond to any queries and help with and questions I had. The process has been very fast and smooth. Would 100% recommend. Thankyou to Humza for all his help throughout the process :)

Me and my mother purchased a car from here. The staff members were extremely helpful and kind. Pritesh Parmar especially was really informative and kindly took his time to show us a range of cars, find the perfect car for us and answer any

I took my car there a few days again to get my handbrake sorted and the customer service there was brilliant. Very friendly atmosphere. Jay, the person who I dealt with, made me feel very welcome and kept me up to date with what was going

Ransford was very helpful, experienced and intuitive! Not only did he help me get the suitable car for my needs but helped find the right fit for my finances, I'll definitely be returning and suggest others go and experience his service!

I have just exchanged my car and the salesman pritesh was absolutely amazing from start to finish everything was explained well communtation was outstanding really look after me right until I drove the car away a really nice man as well.

10/10 experience with this company and the most excellent customer service they are so helpful and make you feel so welcome. My first time buying a car so didn’t have a clue but they explained everything so well for me. Even went to the

Excellent experience. We worked with Humza, he was incredibly helpful and professional. I would definitely recommend my whole family to buy cars from them. Cheers to buying a car and actually enjoying the customer service provided.

We’ve been through a process of purchasing a car today and everything has been amazing. Imran was a great salesman and explained everything throughly. Came in the morning, picked up the car in the evening. Everything was perfect.

Humza who was assisting me in getting my new car was so professional and friendly. He helped me make the correct decisions and choices with my new car. Many thanks for the lovely cups of mocha. I've enjoyed my whole experience.

I bought Mercedes from Leicester branch, great customer service. I had few minor issues with my car, and when I reported them to the services in Leicester and Nottingham, they always booked me in and sort them out, with no

Excellent service. The sales person Pritesh Parmar looked after us since very first minute when we contacted Evans Halshaw, Leicester by the phone. The purchase of the vehicles went smoothly. Highly recommend to everyone!

Our sales executive was humza he was absolutely amazing with us great passion for his role and lots of patience no pressure from him at any point if your going here see him .. thank you so much for all your help …

My car purchase was dealt with by Ransford who made the buying experience really easy. Customer service was excellent, friendly,  patient, easy to deal with. Absolutely brilliant service throughout the whole process

What a pleasurable time at Evans. I was dealt with by a great lad called Humza. Helped me find the perfect car. Kept in touch throughout the whole process. Gave full explanation on all matter. Thanks again mate

I have bought two cars from this company within the space of 5 years, i am very satisfied with those cars and customer service. I will recommend family and friends to buy their dream cars from EVANS Halshaw.

I bought my first car here. Really happy with the service and the staff here. A special thank you to Imran for making everything so easy for me! I will definitely recommend Evans Halshaw to all my friends.

Thank you to Pritesh for all of his help and advice today. His excellent customer service made such a difference. Very professional approach. We will definitely be using Evans Halshaw again in the future.

Imran helped us out and gave us a painfree experience, both in part exchanging our new car and in us buying a new one. Could not have been better and more efficient. Thank you so much for all your help!!

Thank you so much Humza for sourcing me my dream car. I am over the moon with the turnaround time and the customer service that was given, thank you for keeping me updated! Highly recommended salesman!!!

Bought my new Kia xceed from Evans Halshaw Leicester where Ritesh deal with me for this sale. He has been very helpful sales person who explained all pcp/hp options. Happy to deal with him today.

Humza is the best car salesman. He went above and beyond to help me find and buy my dream car. His expertise and dedication made the whole process smooth and enjoyable. Can't thank him enough.

Rude, patronising sales people. No wiggle room on price, no wiggle room on valuation of your existing car. Didn't even come outside to look at the car with us because it was raining. Avoid.

Brilliant service from Sabbeer and his team. Got a great price for my car and the money was in my account same day. All the paperwork sorted there and then. Very pleasing experience.

Very helpful with sorting a car out for a first time buyer. I dealt with Humza he was very helpful and made sure I understood everything, would recommend using their services

We dealt with a very polite young man named Hamza. He was extremely polite, courteous and very helpful. Evans Halshaw (Leicester) are very helpful. Highly recommended.

Humza was a great help today, driven away with a fantastic new Scirocco today! Had a test drive and talked through all the options. Fantastic service - thank you!

Pritesh was absolutely fantastic and helped me to find a new car that fitted my narrow criteria. Service was very professional and quick, can't thank him enough!

Humza was really helpful to both my wife and I whilst purchasing our new car. A big thank you to you and to Evans Halshaw for your excellent customer service

Brilliant service from start to finish dealing with Humza would 100% recommend going through him at the Evans Halshaw car dealership Leicester thanks again

Humza helped me out buying my new car. Really easy process and nothing was any problem for him to sort out for me. Would definitely go back in the future.

Imran helped me choose my golf tdi and narrowed my filters down to find the perfect car. It was an easy process and very helpful. Recommended to anyone!

I came to Evans Halshaw to sell my car. The service was impeccable. Humza was thorough, very helpful and offered me exactly what I was quoted online.

We dealt with Imran Moosa. He was extremely professional and helpful, but also had a sense of humour. The service was excellent from start to finish.

Great experience, Humza was already coming towards me keys in hand to greet me and the rest was quick easy and friendly, definitely would recommend

Imran was very kind and professional and explained everything I needed to know. Very thorough. I won’t hesitate to recommend Evans Halshaw

Sales Advisor Pritesh was really polite and helpful. He went above and beyond to help me find the perfect car. Great service. Thank you

Very happy with the service provided by Imran, just bought my new from him and he has supported me throughout the process.

Imrin was very freindly and helpful in me purchase my new car and exchanging my old car. Great customer service

Pritesh and the team were very helpful with purchase of my new car, will recommend, and buy from them again.

Very simple stress free process of selling an old used car. Humza was super helpful throughout thank you.

Excellent experience. We worked with Pritesh, he was incredibly helpful and professional.

Humza was incredible, friendly and very helpful, thanks for a pleasant transaction

Had good service when buying my new car imran was friendly and helpful