Eva Gems

176 reviews

UNIT NO - 13-B, Souk - Madinat Jumeirah - Dubai Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St - Umm Suqeim - Dubai - United Arab Emirates

www.evagems.com

+971505455357

About

Eva Gems is a Jewelry store located at UNIT NO - 13-B, Souk - Madinat Jumeirah - Dubai Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St - Umm Suqeim - Dubai - United Arab Emirates. It has received 176 reviews with an average rating of 5.0 stars.

Photos

Hours

Monday10AM-11:30PM
Tuesday10AM-11PM
Wednesday10AM-11PM
Thursday10AM-11PM
Friday10AM-11PM
Saturday10AM-11PM
Sunday10AM-11PM

F.A.Q

Frequently Asked Questions

  • The address of Eva Gems: UNIT NO - 13-B, Souk - Madinat Jumeirah - Dubai Madinat Jumeirah - King Salman Bin Abdulaziz Al Saud St - Umm Suqeim - Dubai - United Arab Emirates

  • Eva Gems has 5.0 stars from 176 reviews

  • Jewelry store

  • "My youngest brother is getting married and they wanted to have a personalized wedding ring that represents their personality (both are engineers)"

    "Recently I have received the diamond ring in Romania, and I would like to say that Danny from Eva gems was 100% supportive and he assisted me during entire process"

    "We got out wedding bands here"

    "I bought for the first time a ring at Eva Gems in Dubai on May 2019 at Jumeirah Zabeel Saray where I met Dharmesh who helped me choosing my jewel"

    "I recently had a fantastic customer service experience with Punit from Eva Gems"

Reviews

  • Lena Menisterio

My youngest brother is getting married and they wanted to have a personalized wedding ring that represents their personality (both are engineers). I have reached out to Eva Gems and spoke to Joy Mamiya. She was very professional and helpful with suggestions. The bespoke rings design is based on the gold one but we requested for it to be in white gold. As you can see, even it's just a rough for now and still needs polishing and finishing - they have captured the details very well! We couldn't be more pleased! They were also very patient as we get the sizes for my brother and his fiance who is based in the Philippines. They have been proactively communicating and even calling me directly in Oman so they can be sure that the sizes are right and they do it right the first time. Rarely you can find a company as thorough as this one. Highly recommended and for sure when I can travel to Dubai again, I will visit their place and purchase a couple of trinkets.

  • Andrei-Stefan Pădurețu

Recently I have received the diamond ring in Romania, and I would like to say that Danny from Eva gems was 100% supportive and he assisted me during entire process. He helped me to choose the ring and offer me all the information’s to make the best choice. The services offered by Eva Gems are very professional and safe. Also, the price and payment process were great. They assisted me during the time of delivery to destination and they also sent the quality certificate and invoice. I strongly recommend Eva Gems to the people that wants to buy great values at good prices. I will come back again to the shop for a new acquisition. Thanks Eva gems for your great support :)

  • Clair Madden

We got out wedding bands here. I was delighted at first as they can do bespoke. After recieving the ring, one of the diamonds fell out. After returning the ring to be fixed, it was fixed incorrectly and aligned incorrectly. I was not happy and returned it. They remade the ring and after 2/3 weeks of wearing, the diamond has fallen out again. At this stage I have asked for a refund and apparently it is not their policy. Pros: selection / bespoke / location / customer service in the shop Cons: after sales customer service / sustainable craftsmanship / policy I generally do not post but I am frustrated and upset at this situation.

  • Astrid Liberotti

I bought for the first time a ring at Eva Gems in Dubai on May 2019 at Jumeirah Zabeel Saray where I met Dharmesh who helped me choosing my jewel. He was so good and friendly that I decided to keep in touch with him. Recently he has sent me a virtual catalogue. Here I saw a pair of earings that I liked and decided to buy because of the previous good experience I had. He had them made for me and everything was very well done. The manufacture, the expedition, the payment, the warranty. I like jewels and I recommend Eva Gems. They are trustworthy and do everything with precision, kindness and perfect timing.

  • Poonam

I recently had a fantastic customer service experience with Punit from Eva Gems. His understanding of jewellery and professionalism were truly remarkable. Punit went above and beyond to help me find the perfect jewellery that I was looking for. He was patient and attentive to my needs, and I felt valued as a customer. I highly recommend Eva Gems and Punit to anyone looking for high-quality jewellery and exceptional customer service. Thank you, Punit, for making my experience so memorable!

  • Ileana soare

Is the 3 time I bought from this jewelry boutique and I have no words to describe such a wonderful products, experience and customer service I got! Mr. Danny is so emphatic, he listens what I want and did exactly how I imagined my wedding bands and 2 customizable complicated design rings. Before I get only the offer from the other places, I’ve already got the rings done and delivered to my door step from this boutique! Great great job

  • Diya Thanki

I recently visited Eva Gems and i was very impressed with the great customer service provided by Mr. Punit. He was attentive and listened carefully to my needs, ensuring I found the perfect piece of jewellery. I appreciated his expertise and knowledge of the products, which helped me make an informed decision. Overall, I highly recommend Eva Gems, specifically Mr. Punit's exceptional customer service.

  • Ermalinda Gonda-Amarante

We didn’t know what to expect when shopping for our wedding bands. EVA GEMS was the first store we visited and we had an incredible experience. The staff specially Ellie was extremely friendly and professional. The store is absolutely beautiful and they have a huge selection. I couldn’t believe how quick and easy the process was. We will be long time customers for sure!

  • Jeffrey van Eijk

We bought some very nice golden and diamond jewellery from Eva Gems during our holiday in Dubai. Punit and his team are trusted sellers. Eva Gems made also an own design ring for us off a photo. It was only 2 days waiting time! The service was excellent. Thanks for the pick up service. Excellent price and great quality jewellery. I would recommend this shop.

  • Bee You Meditation and Mindfulness

I have been visiting Eva Gems for years and have always had a great experience. Friendly with great competitive prices made from your own designs or theirs. I have had several beautiful pieces of jewellery. I would never go anywhere else and everyone I have referred, have always been blown away too by the quality and master ship of their exquisite pieces.

  • Eusalve Gonda

I was pretty amazed by the store when I walked in. The variety of top collections was an additional plus. Ellie was the one who help and assist me through out the process. She is very nice and so professional. I found a nice diamond necklace for me that I really love to wear all the time. I suggest that you check this place out before making a purchase.

  • Andrew Meehan

I have been buying jewellery from Eva Gems in Dubai for several years. Their jewellery is excellent quality and very competitive prices. I always receive the best service from Joy who has excellent customer service and always looks after me. I couldn’t recommend this company highly enough. 10/10 service from start to finish Andrew Meehan, Ireland

  • ‪matchumakulit “matchumakulit”‬‏

Well recommended jewelry shop. Customer service at its best. I got my engagement and our wedding ring from Eva Gems. I also recommended them to our friends and family. Staff are amazing, friendly and polite. Kudos to all the staff most specially to Joy and Rohin. They were super accomodating to me, family and friends. …

  • Mathew Abraham

Quite a hidden gem aka Eva Gems… The customer service was exceptional. Wicked banter between them and our group and the prices were exceptionally decent. The only sad thing is the Mrs will want to buy more jewellery from Eva gems every time we get into Dubai. I am sure we will be seeing you soon enough.

  • Jamie Gayton

Danny was amazingly patient, helpful and nothing wad too much trouble. Once we had decided on the diamond he had it set in a design of our choice and then delivered to our hotel 24 hours later. He even arranged for some other items to be cleaned. I’d give 10 stars if that was an option…

  • alex tomas

Amazing jewelry store in dubai , we visited Eva gems couple of times , everything they arrange to pick us up from our hotel and takes good care , my 1 carats diamond ring was priced much less than what we would have paid back home in UK. Would recommend them to my friends :-) cheers !

  • Camilla Davies

I was introduced to Bax at Mamiya diamonds by my mum, Bax was so helpful when assisting with choosing items and offering quick adjustments to my necklace. The jewellery is all very high quality and can even be delivered to your hotel if you require! Highly recommend and will be back.

  • Stephanie Koster

Danny is a very helpful and friendly person. We went to Dubai for vacation and I showed Eva Gems some examples for a ring for my wife. The service was perfect and quick and the ring was exactly how we wanted it. It was the perfect gift! Many thanks! Greetings from Gertjan

  • rachael maitland

What a great experience! Bax was extremely helpful and pleasant and I didn't feel forced or pushed into purchasing anything like I have been in the past with other vendors. Beautiful jewellery and even had the pieces dropped off to my home once they were made

  • Dani Wilde

I had the pleasure to get in touch with Ellie while in Dubai in February this year. I contacted her via WhatsApp and she was so kind and patient that she sent me a lot of pictures of the jewels I was asking for. After I chose the diamond … المزيد

  • Surumi Abdulla

Bax is amazing! Such nice customer service, the quality of items is so good, prices are awesome and they’re also open to making custom designs for almost everything I can find on the Internet. One of the best things I’ve bought from them is … المزيد

  • Sunita Niroula

Recently I visited Eva Gems, it has really a great collection. I was getting confuse which ring should I choose, but the staff Mr. Punit was really a quick and helpful at his service. He served me with great interest and describe about jewelry also.

  • jai nandwani

This is one of the best place to buy gold and diamonds in Dubai. We have visited many jewellery stores in the locality, but end up buying from here only.. had an outstanding experience here with regards to jewelery designs, pricing and … المزيد

  • june maidment

We always visit this lovely jewellery shop when we visit Dubai. The jewellery is beautiful and the staff, especially Kalpesh, are so helpful. They cannot do enough for you. If you want a bespoke item made they can do that do. All my … المزيد

  • Roza Khasanova

Excellent service, great variety and price! We got very nice customised ring, and also brought in my own jewellery to be fixed, all was very well done. Amazing work. I am very satisfied with the service provided. Highly recommend!

  • jasper micheal

I buy ring from my girlfriend the staff is very helpful spacialy Vivek he show me design that I really likes that thank you for kindness I tell people to must visit Eva gems and meet Vivak he will help what ever design you want

  • Joshi Vijay

I can absolutely recommend Eva Gems. Most beautiful pieces of jewellery meet high-class customer service from punit and eva gems teams that make you want to return to this shop each time whenever you want jewellery.

  • Maria Kare Gonda

If your looking for luxury products and professional service, look no further. Had a great experience while purchasing my diamond earrings. Ellie is very nice and very helpful. We will surely come back in EVA GEMS.

  • J Pandit

A fantastic customer service. Punit and the team were particularly attentive and provided expert advice. I would definitely return based on the outstanding service I received from Punit and the team.

  • Jaspreet Kaur

Great customer experience, the whole team is quite helpful and empathetic… especially Punit, who was very helpful and attentive to all the details in bringing out a beautiful customised bracelet

  • Melvin Amarante

Very accomodating , kind and good person . I highly recommend Ellie for always giving her best to make her client satisfied and happy of their service. Thank you and More power to your company.

  • Tayyeba El-shoura

Had a lovely experience shopping at Mamiya Jewellers and Eva Jewellers. Kapil was exceptional in making sure that we got the perfect piece at the perfect price. Will definitely recommend:)

  • Esther Ch

My husband got my bespoke engagement ring and wedding band from here. Kumar did an amazing job patiently working with my husband throughout the whole process, he was absolutely wonderful!

  • Quentin BRO

Hello everyone, I was in holiday in Dubai with my wife and I stop in Eva Gems shop. If you have to buy a ring, bracelet or jewellery in Dubai you have to go in this … المزيد

  • Ssentongo Ernest

Best customer service I have received. I was helped by a gentleman called Kapil, very reliable and down to earth. Thanks guys you definitely deserve more stars than 5

  • Krisztina Doroghazi

Super nice people, extraordinary service and, of course, wide range of wonderful jewelry with beautiful craftsmanship. Highly recommended!

  • Just Started

Bought a ring from eva gems madinat very happy with the ring and service thank you to kumar and team all the best

  • P Guru

Vary good hospitality. Vary polite staff PUNIT PANDIT is such good and polite staff member in Eva Gems teams

  • Medha Kinderkhediya

It's so beautiful diamond jewellery I have never seen before EVA, thnx punit pandit for showing this

  • Princevhan Abarete

Nice jewelry collections and very accommodating staff...Great job eva gems ☺️❤️ …

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